We use this solution to connect to the access point and link users wirelessly to the network, and centrally manage the APs.
Network Support Engineer at Nigeria LNG Limited
Good performance, stable, scalable, and easy to deploy
Pros and Cons
- "It integrates with Cisco Adaptive Security Appliance (ASA)."
- "The performance is fantastic."
- "The pricing could be reduced."
What is our primary use case?
What is most valuable?
The performance is fantastic.
It integrates with Cisco Adaptive Security Appliance (ASA).
What needs improvement?
The pricing could be reduced.
For how long have I used the solution?
I have been using Cisco Wireless for five years.
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Cisco Wireless
September 2026
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What do I think about the stability of the solution?
Cisco Wireless is a stable product.
What do I think about the scalability of the solution?
Cisco Wireless is scalable. We have many users. We have guests that come in who have contractors, which brings our user amount to approximately 5,000.
Which solution did I use previously and why did I switch?
Previously, we have not used any other solutions.
How was the initial setup?
The deployment is easy. The installation takes two or three days.
When you compare it toith standalone APs, with the introduction of the controllers, it's deployed in a split second and up and running.
Because it is integrated with Cisco ASA, we have two teams of eight people to maintain this solution.
What about the implementation team?
We installed and deployed this solution ourselves.
What's my experience with pricing, setup cost, and licensing?
It's expensive. The price could be cheaper.
The license is a one-time purchase.
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Adviser/Manager at CCSAUDE
Good manageability and stability; performance and connectivity could be improved
Pros and Cons
- "Good manageability, and stability."
- "We find this solution very cost effective, and we are using the WAP121 model which has good manageability and stability."
- "There are performance issues, particularly with video calls where throughput is not great."
- "We sometimes have issues with user load; we have close to 12 users and we have performance issues, especially when we are on video calls, with lags and connectivity issues and the throughput is not that good."
What is our primary use case?
We are customers of Cisco and I'm the company IT advisor and manager.
What is most valuable?
We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability.
What needs improvement?
We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.
I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.
For how long have I used the solution?
I've been using this solution for three years.
How are customer service and technical support?
We have a local support team and whenever we face issues they are very supportive.
How was the initial setup?
The initial setup was very easy.
What other advice do I have?
I rate this solution a seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless
September 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,322 professionals have used our research since 2012.
Domain Architect at a comms service provider with 10,001+ employees
Scalable, great for large enterprises, and has good technical support
Pros and Cons
- "The stability of the solution is good."
- "Overall, it's a good solution."
- "The new licensing model isn't as good as what they had before."
- "The third-party integration capabilities could be better."
What is our primary use case?
I've worked with system integrators and I have deployed the product on multiple types of environments. I've worked at the corporate offices. I've worked on 3G, 4G offloading, public Wi-Fi networks, et cetera.
How has it helped my organization?
You don't have to manage or deploy multiple types of Wi-Fi networks for different use cases. With something like Cisco, your one Wi-Fi solution can cover most or all of your use cases.
What is most valuable?
It is a good fit for large enterprises or even service providers.
Overall, it's a good solution.
The product is very scalable.
It's configured well and it supports a lot of configuration options such as the proper corporate SSIDs, tunneling features, and integration with Cisco NACs, or other third-party NACs.
The stability of the solution is good.
The technical support has been helpful.
What needs improvement?
The third-party integration capabilities could be better. It still works within Cisco-related products, however, third-party integration is still something that needs some relaxing.
The new licensing model isn't as good as what they had before.
For how long have I used the solution?
I've been dealing with the solution for more than a decade. It's been 10 or 11 years at this point.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
It can scale into whatever level I want to go to. The actual wireless is quite scalable. Scalability is not any trouble.
How are customer service and technical support?
I've been satisfied with technical support. They are helpful and responsive.
Which solution did I use previously and why did I switch?
I've also used Aruba. I actually prefer Aruba to Cisco.
How was the initial setup?
The solution has a moderate level of complexity when it comes to the initial setup. It's not too difficult. However, it's not as straightforward as one would hope, either.
Depending on what type of network the customer wants, the deployment time varies. It can be either one SSID or a proper BYOD case with a corporate SSID, depending on the solution.
What's my experience with pricing, setup cost, and licensing?
With the new licensing model, the DNA licensing model, it's a bit on the expensive side. It used to have an option for the perpetual and subscription-based models, however, now they've started pushing you to the subscription models.
What other advice do I have?
I'm a Cisco partner.
I'd rate the product at a nine out of ten. Overall, we've been happy with the capabilities of the product.
That said, if I had to choose between Cisco and Aruba, I'd probably choose Aruba.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
A wireless networking solution that's easy to install and control
Pros and Cons
- "The most important thing for me is that all the access points are in one group and use one access code. So, when you move from one area to another, you don't disconnect and reconnect again. The device is also very easy to install and control."
- "It would be better if some utility lets us know the best place to install the system. Every time we install it, we have to change it, and we have to add more access points. This is a problem we have all the time. It would be better if it integrated seamlessly with products from other vendors. It'll also help if they included a device diagnostics feature in the next release."
What is our primary use case?
I implement this solution in restaurants with an external aerial or near the beach. I also deployed this solution in big warehouses.
How has it helped my organization?
Managing a large warehouse requires the use of advanced technology that facilitates work in the warehouse, usually through tablets, laptops, and mobile phones, all of which are connected to the management system via the wireless network. Mobility in a large warehouse requires continuous connection to the computer system.
The CISCO wireless network allows all end units to be managed as a single network with a security code. The transition from one access point to another is done smoothly and according to the intensity of absorption.
What is most valuable?
The most important thing for me is 0 disconnections while working, and that all access points are in one group and will use one access code. The units are easy to install and set up
What needs improvement?
Guidelines and recommendations on where and how to install the units for perfect coverage.
Any utility to test the signal strength. Today every time we install equipment, certain times are forced to change its location due to poor reception.
And seamlessly integrate with products from other suppliers. It will also help if they include a device diagnostic feature in the next release.
For how long have I used the solution?
I have been dealing with Cisco Wireless for three or four years.
What do I think about the stability of the solution?
I have a problem with the small device. Product from Series 300. Sometimes you have to reset this device. Maybe the buffer is overflowing, But after I reset the devices, it's work okay.
Which solution did I use previously and why did I switch?
I have used TP-Link Solution but the Devices hung every 1-2 days
How was the initial setup?
The initial setup and deployment for small businesses are very simple. But for the one with the controller, you have to set up a controller which is not a GUI utility. You have to type a lot in the command line. If you have this with GUIs instead, it will be better. The deployment time depends on the size of the customer's project. This product doesn't require maintenance, just updates to the firmware.
What about the implementation team?
I install this solution for my customers.
What's my experience with pricing, setup cost, and licensing?
I think it's affordable. Maybe there are little differences, but it's not very expensive. But with all Cisco products, you have to pay more for the power supply. You'll have to pay for the PoE converter.
What other advice do I have?
I would recommend this product to new users.
On a scale from one to ten, I would give Cisco Wireless a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Technical Consultant at BT - British Telecom
Great stability and scalability; lacks sufficient security features
Pros and Cons
- "Stable and scalable with good technical support."
- "Cisco Wireless is scalable and very stable."
- "Requires a firewall body to improve security."
- "I'd like to have better voice security."
What is our primary use case?
I'm a senior technical consultant and we are service providers.
What is most valuable?
Cisco Wireless is scalable and very stable. They offer good technical support.
What needs improvement?
I'd like to have better voice security. What they offer now is not good enough to protect us from an attack or a hacker. The solution requires a firewall body inside a wireless controller so that we can define a few more things and prevent attacks.
For how long have I used the solution?
I've been using this product for 12 years.
What do I think about the stability of the solution?
The stability of this product is good.
What do I think about the scalability of the solution?
Scalability is good with Cisco Wireless - we have close to 500 users at just one of our sites and no problems.
How are customer service and technical support?
Technical support could be improved but it's fair and they do a reasonably good job supporting us when we have issues.
Which other solutions did I evaluate?
All solutions in this market are more or less the same, it's just that Cisco is less cost-effective which is why we're currently testing HP. I've also worked on Aruba Access Points and HP switching systems and find them easier to configure and manage, while still providing good performance.
What other advice do I have?
People need to be aware that everything is going wireless in the next couple of years and it's a good idea to move to wireless now so that there's a familiarity with how it all works.
I rate this solution a seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Principal Engineer at a tech services company with 501-1,000 employees
Good architecture and has improved antennas
Pros and Cons
- "Cisco's technical support is very good, I've never had an issue with their technical support."
- "The licensing models need to be reviewed in some instances. Obviously Cisco's licensing models are quite challenging, and it can be costly."
What is most valuable?
Cisco Wireless has improved in terms of the Tri-Band and the Two-Band, those types of two antennas. We've been happy with the architecture and the solution for some time.
What needs improvement?
Obviously there are new requirements around WPA-3 and Wi-Fi 6, more wireless assurance, and those types of things. So we're looking at all of those options in terms of their next product suite.
For how long have I used the solution?
I'm not a wireless engineer but we've had Cisco Wireless at the company for a long time, about 20 odd years. We're now looking at replacing the Wireless architecture.
What do I think about the stability of the solution?
Cisco Wireless is stable.
What do I think about the scalability of the solution?
From a scalability point of view, there is a cost component which needs to be looked at and reviewed, but from a technical scalability point of view I think it ticks all the boxes.
How are customer service and technical support?
Cisco's technical support is very good, I've never had an issue with their technical support.
What's my experience with pricing, setup cost, and licensing?
Cisco has several pricing models. I think things have gotten more expensive due to the economic climate around COVID and things like that for most vendors now.
Everybody is price-sensitive. I'm just the partner, so I'm looking at the solutions for the client. I'm not the customer. The customer, obviously, would say cheap is better and because a lot of people are price sensitive now they're trying to get as much value as they can at a good price.
What other advice do I have?
I'm not a wireless expert, but we've been running Cisco Wireless for a long time. On a scale of one to ten, I would definitely give them an eight.
I think the licensing models need to be reviewed in some instances. Obviously Cisco's licensing models are quite challenging, and it can be costly. Those are the two things to check.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Junior Network Engineer at Easy Systems
A stable solution, but installation is complex
Pros and Cons
- "It is a stable solution."
- "Our customers use Cisco Wireless for networking and WiFi."
- "Installation is complex and should be easier."
What is our primary use case?
Our customers use Cisco Wireless for networking and WiFi.
What is most valuable?
It is a stable solution.
What needs improvement?
Installation is complex and should be easier.
For how long have I used the solution?
I've been dealing with Cisco Wireless for two years. We have two customers who use it.
What do I think about the stability of the solution?
It is a stable solution.
How are customer service and technical support?
Technical support is average.
How was the initial setup?
The initial setup is complex and took about one day.
What other advice do I have?
I would recommend this solution.
On a scale from one to ten, I would rate Cisco Wireless at five.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Safety Officer at Tata Consultancy
Has good support services but needs to simplify deployment
Pros and Cons
- "Cisco has good support services."
- "Cisco's architecture is becoming complex."
- "Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up."
What is most valuable?
Cisco has good support services.
What needs improvement?
Simplification in terms of deployment would be good. The need for different boxes should be improved as well.
The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.
For how long have I used the solution?
I have been working for almost seven years with Cisco Wireless.
How are customer service and technical support?
Cisco's technical support is good.
What's my experience with pricing, setup cost, and licensing?
Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.
What other advice do I have?
Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
ICT Infrastructure Architect at a energy/utilities company with 501-1,000 employees
Reduces the cost of cabling and has good speed, security, and stability
Pros and Cons
- "The speed and security are most valuable."
- "It allows us to reduce the cost of cabling and provides mobility of users within the organization."
- "Its licensing model and cost should be improved."
What is our primary use case?
We are using it just for connectivity.
How has it helped my organization?
It allows us to reduce the cost of cabling and provides mobility of users within the organization.
What is most valuable?
The speed and security are most valuable.
What needs improvement?
Its licensing model and cost should be improved.
For how long have I used the solution?
I have been using this solution for about seven years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is quite scalable.
How are customer service and technical support?
There are no issues with their technical support.
How was the initial setup?
It is fairly easy.
What about the implementation team?
We used an outsource partner.
What's my experience with pricing, setup cost, and licensing?
It is expensive, and there are some costs in addition to the standard licensing fee. Its licensing model and cost should be improved.
Which other solutions did I evaluate?
At that time, Cisco was the main provider of such solutions, so we went with Cisco.
What other advice do I have?
I would recommend this solution. I would advise getting it done by a professional who knows what he or she is doing so that you don't run into any issues.
I would rate Cisco Wireless a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Security Architect at Kuehne & Nagel Inc.
Is tough, reliable, and has a nice speed
Pros and Cons
- "As for valuable features, it is tough, has a nice speed, and is quite reliable."
- "Sometimes, in some rooms the signal could be a bit better, a little stronger."
What is our primary use case?
We use it for Wi-Fi at home. We'll have all devices connected to this Wi-Fi router.
What is most valuable?
As for valuable features, it is tough, has a nice speed, and is quite reliable.
What needs improvement?
I would improve the Wi-Fi range. Sometimes, in some rooms the signal could be a bit better, a little stronger.
For how long have I used the solution?
I've been using Cisco Wireless for a couple of years.
What do I think about the stability of the solution?
I have had no problems at all with stability.
How was the initial setup?
The installation is very easy and straightforward. I did it myself.
What other advice do I have?
It's a good device, and I would recommend it. On a scale from one to ten, I would rate it at eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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