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Hassen Ellouze - PeerSpot reviewer
Co-Director at Proxym Group
Reseller
Top 5
Offers good flexibility, security, coverage, and stability
Pros and Cons
  • "Cisco Wireless improves mobility and flexibility. The only case we are working on is with hospitals, focusing on the mobility of doctors within the hospital. Everywhere, doctors need to be connected to the network, even within the operating theater, patient rooms, and even the basement, like the radiology department. As far as the solution goes, the coverage is usually very comprehensive."
  • "For pricing, Cisco has to make an effort, or Cisco has to improve the distribution channel."

What is our primary use case?

We have to set up the whole solution. The wireless network is a big part of the solution because of the mobility within the hospital. Doctors use their smartphones to access the system, so they need very stable and strong wireless connectivity. 

The hospital layout means a doctor might be quite far from the room, and there could potentially be a significant signal problem. With Cisco, we don't have this problem.

How has it helped my organization?

Cisco Wireless improves mobility and flexibility. The only case we are working on is with hospitals, focusing on the mobility of doctors within the hospital.

Everywhere, doctors need to be connected to the network, even within the operating theater, patient rooms, and even the basement, like the radiology department. As far as the solution goes, the coverage is usually very comprehensive.

I would rate the impact of the implementation of Cisco Wireless on the overall IT infrastructure and user experience a seven out of ten, with ten being very positive impact. 

What is most valuable?

It offers good security, coverage, and stability. I like these aspects.

What needs improvement?

For pricing, Cisco has to make an effort, or Cisco has to improve the distribution channel.

It means when I send an email or when I have a complaint, for example, there is a Cisco distributor, and it's in competition with others. 

I have to escalate this case to Cisco, and it will help us to improve our business with Cisco and prevent us from going to other solutions like Aruba or now Fortinet. We have some good switches and access point controllers now.

So, sometimes, when we find some problems with Cisco's distribution channel, we switch our customers to other brands.

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What do I think about the stability of the solution?

I would rate the stability a nine out of ten. Within our customers, the hospital infrastructure is established from the first day, and it's still stable. 

What do I think about the scalability of the solution?

The hospital was 100 beds and still is, for ten years. So, we didn't really experience the scalability of this kind of solution.

So, I don't have experience with the scalability of the solution. We usually have medium-sized businesses. We work ith hospitals that have 100 to 200 beds. This is our market. We have the same kind of clients. 

How was the initial setup?

The initial setup was difficult the first time, but now it's easy for us.

We have to test the coverage area; the configuration will take us one day. But to test the coverage area, it will take maybe ten days to two weeks.

What about the implementation team?

We set up the whole network, including the privileged network, wireless network, and security with firewalling.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I would rate the pricing a nine out of ten, with ten being expensive. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

I would recommend using it because of my good experience with it. They are stable and secure. All good experiences.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Arif-Kundi - PeerSpot reviewer
CEO at BazTech
Real User
Top 5Leaderboard
Significantly improved our reliability and coverage
Pros and Cons
  • "The most valuable features for network security with Cisco Wireless were the policy enforcement capabilities."
  • "It's expensive."

What is our primary use case?

When we transitioned to using Cisco Wireless for our network access, it significantly improved our reliability and coverage. Previously, we had sporadic access points and inconsistent configurations, leading to security issues and disruptions. We implemented a policy-based infrastructure, securing our Wi-Fi network and ensuring connectivity to our ERP and email systems.

What is most valuable?

The most valuable features for network security with Cisco Wireless were the policy enforcement capabilities. Once the approved policy was implemented, it ensured secure access and control over the network, which was crucial for maintaining security standards.       

What needs improvement?

The deployment of Cisco Wireless is centralized, offering native security features at the access points. Regarding price, it might be considered expensive, but if the features and ease of use are proven effective, it's worth it.

For how long have I used the solution?

I have been using Cisco Wireless since the least 10 years.

What do I think about the stability of the solution?

The stability of Cisco Wireless was excellent, with no complaints about downtime.

What do I think about the scalability of the solution?

Regarding scalability, our organization, being a public sector entity, didn't face scalability issues as we were already optimized. There were no plans for expansion or increasing device numbers.

How are customer service and support?

We never had to contact tech support for Cisco Wireless as we didn't encounter any issues requiring assistance. Maintenance services weren't utilized, so I can't comment on their impact. 

How was the initial setup?

Deploying Cisco Wireless was straightforward for us as it was managed by the IT department. We didn't encounter any major issues during deployment. The process involved assessing placement for access points across the campus to ensure seamless coverage. Deployment could be done on-premises if needed.

What other advice do I have?

One piece of advice I'd give is to understand the deployment process thoroughly before starting. It's important to have a solid infrastructure design in place before implementing Cisco Wireless. Regarding cost, while it may seem expensive initially, if the features align with your needs, it's worth considering. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Cisco Wireless
September 2025
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reviewer2356428 - PeerSpot reviewer
Lead Network Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Top 5
Useful for enterprise deployments but pricing is expensive
Pros and Cons
  • "Before COVID, the emphasis was primarily on wireless connectivity in specific areas like conference rooms. However, with the shift to remote work and increased mobility, coverage areas needed to be expanded to accommodate users throughout the entire location. We are beginning to expand our infrastructure."
  • "Cisco Wireless needs to improve pricing. I understand that Cisco products are typically more expensive than other vendors. Therefore, I believe that adjusting the pricing could potentially be beneficial. Discounts may be available depending on the customer or type of purchase, which could help offset the higher costs."

What needs improvement?

Cisco Wireless needs to improve pricing. I understand that Cisco products are typically more expensive than other vendors. Therefore, I believe that adjusting the pricing could potentially be beneficial. Discounts may be available depending on the customer or type of purchase, which could help offset the higher costs.

For how long have I used the solution?

I have been working with the product since 2008. 

What do I think about the scalability of the solution?

Before COVID, the emphasis was primarily on wireless connectivity in specific areas like conference rooms. However, with the shift to remote work and increased mobility, coverage areas needed to be expanded to accommodate users throughout the entire location. We are beginning to expand our infrastructure. 

How are customer service and support?

I wouldn't give support a ten out of ten since we may get bad engineers for support.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the tool's deployment an eight out of ten. The deployment time for a new project depends on various factors, such as the size of the network and the need for planning and gathering necessary information. The most time-consuming aspect is determining the placement of access points. However, configuring the wireless control is generally straightforward.

The maintenance required for Cisco Wireless depends on the specific deployment and deployment model. Generally, some level of maintenance will be necessary, such as keeping the software up to date.

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a ten out of ten. It is expensive compared to Aruba and Juniper. 

What other advice do I have?

The scenario where Cisco Wireless significantly improved network performance isn't directly about performance but adaptability. With the shift to remote work during COVID, everyone became more mobile. Now, returning to the office, there's less reliance on fixed connections. People need to be adaptable. We need mobile devices like laptops and tablets, which rely on wireless connections to enable this. Transitioning from a wired setup to a wireless one allows for greater adaptability.

Currently, we only have wireless control for managing the wireless network. We're seeking a solution to handle wireless and wider network management. The product integrates easily with the existing infrastructure, like routers and switches. 

I rate the overall product an eight out of ten. Whether to recommend Cisco Wireless to others depends on several factors. If they already have a Cisco deployment of devices, it's often easier to integrate and manage, making it a suitable choice. However, other products like Aruba might be more cost-effective. Cisco Wireless is particularly well-suited for enterprise deployments. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2223285 - PeerSpot reviewer
Data Communications Manager at a financial services firm with 5,001-10,000 employees
Real User
Helps with user access and comes with high bandwidth
Pros and Cons
  • "The tool's most valuable features are security, flexibility, user activity, and high bandwidth."
  • "Cisco Wireless needs to improve compatibility with Apple devices. Its deployment should also be made easier. It should also reduce the complexity around security."

What is our primary use case?

We use the product for user access. 

What is most valuable?

The tool's most valuable features are security, flexibility, user activity, and high bandwidth. 

What needs improvement?

Cisco Wireless needs to improve compatibility with Apple devices. Its deployment should also be made easier. It should also reduce the complexity around security. 

For how long have I used the solution?

I have been using the product for more than ten years. 

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate Cisco Wireless' scalability a nine out of ten. My company has 5000 users. 

How was the initial setup?

I rate the tool's deployment a seven out of ten. We encounter challenges setting up attributed domain groups, country portals, and consoles. It takes six months to complete. Initially, our process involves identifying the requirements, evaluating different brands, and selecting a suitable solution. Once we finalize the details, we will create a digital deployment plan. The actual deployment starts based on this plan.

Regarding the deployment team, we require four engineers for the deployment process. You need security engineers to handle the deployment. 

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a seven out of ten. 

Which other solutions did I evaluate?

We evaluated Aruba and Fortinet products before choosing the solution. We chose it because of the stability and local support. 

What other advice do I have?

Reviewing the security requirements is essential because security is complex and requires detailed policies to control access to the network environment. I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamran Aslam - PeerSpot reviewer
Manager IT at Sefam pvt limited
Real User
Straightforward setup but the solution is expensive
Pros and Cons
  • "It is a stable solution. The performance was good."
  • "It was expensive. Considering the challenges faced in third-world countries like Pakistan or India, cheaper solutions are preferred."

What needs improvement?

The performance was good. However, most of the issues were due to changes in Cisco versions.

For how long have I used the solution?

In my last organization, which was a university, we used it for seven years. But in this current organization, we are not using it yet.

What do I think about the stability of the solution?

It is a stable solution. The performance was good. However, most of the issues were due to changes in Cisco versions. 

There were more than 25,000 students who were using it. It was a good experience for us because Cisco supported us in our workflow. We were facing many problems before Cisco, but after implementing it, we had great functionality. And since then, we haven't changed a single AP.

What do I think about the scalability of the solution?

It was better than other APs in terms of wireless equipment and performance.

How are customer service and support?

It is a straightforward solution. That's why we just required some technical support from a third party. At that time, when we were at the finishing side or during the landing time.

Which solution did I use previously and why did I switch?

If I make a comparison with Huawei 6.0 with Cisco, Huawei is better. 

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

Our in-house team deployed the solution. 

What's my experience with pricing, setup cost, and licensing?

It was expensive. Considering the challenges faced in third-world countries like Pakistan or India, cheaper solutions are preferred. Huawei, for example, is much cheaper compared to Cisco.

We use an annual license model. 

What other advice do I have?

I recommend using Cisco.

Overall, I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pratik Kadam - PeerSpot reviewer
Senior Network Specialist at Anheuser-Busch InBev
Real User
The product can be deployed and scaled easily, but it is costly, and the interface must be improved
Pros and Cons
  • "Cisco's support team is the best in the industry."
  • "The product’s interface must be improved."

What is our primary use case?

I work for a manufacturing company.

What is most valuable?

We can support clients over wireless networks. We get free and easy roaming.

What needs improvement?

The product’s interface must be improved.

For how long have I used the solution?

I have been using the solution for the last ten years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is easily scalable. Smaller companies would not be able to afford the solution. They should choose products like Aruba and Meraki. I don't recommend Cisco for smaller companies.

How are customer service and support?

Support is excellent. Cisco's support team is the best in the industry. I rate support a seven or eight out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. The deployment doesn’t take much time. We can deploy the tool in three to four hours if the configuration is ready.

What's my experience with pricing, setup cost, and licensing?

The solution is very costly.

Which other solutions did I evaluate?

Cisco has collaborated with Meraki. Meraki products are much more economical than Cisco Wireless. Meraki’s interface is better. It’s a plug-and-play solution.

What other advice do I have?

I would advise people not to choose Cisco Wireless. They should choose Meraki Wireless. It is also a Cisco product. It is much better and easier to operate. Overall, I rate the solution a seven or eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer973995 - PeerSpot reviewer
Manager at a computer software company with 10,001+ employees
Real User
It integrates with the DNAT architecture
Pros and Cons
  • "One of the main advantages of Cisco Wireless is its DNAT compatibility. When we have dynamic segmentation, or the DNAT enabled on the LAN, Cisco Access Point integrates with the DNAT architecture. Aruba Switches cannot integrate with the Cisco DNAT architecture."
  • "Cisco won't work with any other vendors. That is a significant problem with Cisco."

What is most valuable?

One of the main advantages of Cisco Wireless is its DNAT compatibility. When we have dynamic segmentation, or the DNAT enabled on the LAN, Cisco Access Point integrates with the DNAT architecture. Aruba Switches cannot integrate with the Cisco DNAT architecture. However, if we have an all-Aruba framework in offices where we have implemented this with the complete dynamic segmentation using Aruba Dynamic Segmentation, only Aruba AP works.

What needs improvement?

Cisco can't block specific sites on the internet like Aruba, so we're in the process of replacing them. We have already placed lots of orders with Aruba. Aruba has the ClearPass NAT solution, and Cisco has its ISE policy engine. Cisco won't work with any other vendors. That is a significant problem with Cisco. It can't integrate with ClearPass. We already tried this in a POC for ClearPass. Aruba is becoming integrated with ISE, but Cisco will not integrate with ClearPass.

For how long have I used the solution?

We've been using Cisco Wireless for more than 10 years.

What do I think about the stability of the solution?

Cisco Wireless has not been that stable. In the past, Cisco Wireless could handle only a small number of users per access point. Once the number of users per access point increases beyond 10 or 15, you start facing disconnection issues with the users, and the performance slows. This has been my experience in the past five years, but Cisco has made a lot of improvements in their access points over the past two years.

Now it's a multi-band network, so they have improved on that front. The connections are stable. The performance still degrades if the number of users per access point increases, but now it's 20 or 30 users on the same access point. So you have to plan your access point design and placement so no more than 20 users will be connected to one access point.

What do I think about the scalability of the solution?

Cisco Wireless is scalable, but that depends on the definition of "scalable." I can deploy it at two offices and I can scale it to 200 offices. However, when you integrate the access point and the controller with the DNAT across multiple sites, you need a DNAT cluster, which is a costly solution. Every site has a controller, and a DNAT cluster is not a good option in a global framework. It's okay for a small office or a few offices. But when you're talking about 500 offices, the cost becomes enormous. We're using Cisco Wireless extensively right now because none of our offices are on the wired network, and we have roughly 25,000 users.

How are customer service and support?

Technical support is okay. It takes some time to resolve a complex issue. But if it's a known issue, it gets settled within the time limit set by the SLA.

Which solution did I use previously and why did I switch?

We have a mix of Cisco and Aruba. Aruba hardware is superior to Cisco's. Cisco cannot come close to matching Aruba in throughput, performance, and coverage area. Cisco's main advantage is integration with ISE because many organizations can't shift the NAT or the authentication part. It's very difficult or not advisable to do it.

How was the initial setup?

The Access Point configuration is plug-and-play, but the controller configuration is complex. You need some skilled people to configure Cisco Wireless. The deployment strategy is it deploy the controllers initially and upgrade them over time. Our last upgrade was three years ago when Cisco released its latest OS. The DNAT integration is ongoing. 

We have our in-house network team, but we also get support from Cisco and Aruba. We have vendor support in addition to our own set of team members who are working on the deployment.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless is complex, and it's not cost-effective.

What other advice do I have?

I rate Cisco Wireless eight out of 10. They still need to improve in a lot of areas. For example, Cisco needs to raise the throughput. At the same time, they've made a lot of advancements in the past two years. The access points are performing better. It's stable. They've added a multi-gig port, which is increasing the throughput of the users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer at Comunidad Cristiana Misioneros San Wenceslao
Real User
Great integration with an easy setup and lots of documentation
Pros and Cons
  • "The integration is great."
  • "There's a delay in equipment that comes to Columbia, to our country, and that lasts almost six months."

What is our primary use case?

In our warehouse, we use a wireless solution for every job we have there. For example, we have dispatch trucks or picking. They call it picking when you choose the products and go to the warehouse site of our clients. All of that operation is wireless.

They use a Vocollect solution for warehouse sites. If we don't have wireless, they don't have Vocollect and without it, they don't know how to offer dispatch for the trucks.

For plants, we have solutions for tablets. The tablets manage all of our equipment, our principal machines. That's why we need the wireless option that Cisco provides.

We use the solution for connectivity for our employees.

What is most valuable?

The deep knowledge of Cisco is its most valuable aspect. The Wireless Cisco solution has been in development for many years. That gives users trust in the solution. 

There are many engineers that know how to operate Cisco. If I choose another vendor or another solution, I have to be very careful about how much knowledge is actually there in the market. For example, if I have a problem, how easy is it to find someone, an expert, in order to do a solution for a problem? That's why we choose Cisco. There's deep knowledge there that doesn't exist elsewhere. Also, Cisco has commercial representatives in our country, in our city. It's easy to communicate with Cisco directly. With others, it's not that easy.

The integration is great. For all Cisco environments, the integration is easy. W have a lot of Cisco products. The integration between them all is simple. That's why the other company we work for or we as a team choose Cisco as a vendor.

The initial setup is easy.

We've found the solution to be scalable.

What needs improvement?

The price needs improvement. The bad thing about Cisco is about price. Nowadays it's all about delays in equipment as well. Any hardware is delayed. 

There's a delay in equipment that comes to Columbia, to our country, and that lasts almost six months. I have a project in which we have to wait for six months, seven months in order to get the equipment. That is the bad aspect nowadays.

For how long have I used the solution?

The company I work for has been using Cisco for 20 to 25 years.

What do I think about the scalability of the solution?

My company has so many brands and so many plants and factories. We are a multi-Latina company. We have brands in Chile, Argentina, Ecuador, Colombia, Dominican Republic, et cetera. Our inventory of Cisco equipment is almost 300 to 500 devices. There are many series there. The new branch has 91 or 92 Wireless, however, they also have old series such as the 12,000 series. It's old, too old, however, this year we are planning to fix that.

It's so scalable. For example, if I update the series, I don't have to change all my environment. I only have to change the parts that I need.

We have 5,000 employees on the product. All of them use wireless. For example, we use wireless for daily operations of the factory. 

We do plan to increase usage. This year we are planning to open a new warehouse. They are going to need a Cisco solution. Even at this moment, we have the design, or we are checking the design. We maybe will buy the solution in next month or two. That is the roadmap.

How are customer service and support?

Technical support is very helpful. It's easy to reach them. We are satisfied with the level of service. 

Which solution did I use previously and why did I switch?

We just have Cisco solutions. We don't have any other vendors in our network.

How was the initial setup?

The initial setup is simple.

The knowledge is easy to locate. You need to click or look for a special website. You have so much information on the cloud and so much information, documents, et cetera. That's why developing a project with Cisco is easy.

If I have a big project it could take maybe four to five months, however, that's for a big project.

For deployment, maybe for a big project, we have ten people. For the operations, for support solutions, my team is comprised of five people. That's five engineers that make up my personal team.

What about the implementation team?

I contract a partner to help with implementation. If I have a big project, I contract the design. 

As the first step, we contract the design. For the design, sometimes Cisco gives us the special engineers. However, in other cases, we contract the design. That design comes with a WiFi heat design. They have visual material.

The other step is to contract the solution with a partner. We send to the market an RFP, a request in order to have the best price in the market and the best partner in the market. The other step is to implement or to develop the project.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive. The cost of licenses is expensive, as are other solutions. When we have a project, we have to clarify to our financial staff why we chose Cisco, as there are other, cheaper solutions. The cost of equipment is expensive.

For example, for new brand equipment, Cisco Wireless equipment, it costs $1,500 for one piece of equipment. That includes licenses, installation, and equipment. 

Which other solutions did I evaluate?

We looked at Meraki, however, we decided our organization was a bit too large for that particular solution. We prefer to have on-premises options.

I also test other solutions, for example, Aruba or Ubiquiti.

What other advice do I have?

I am an end-user. I work for a manufacturing company. I manage the networking solution for that company.

At this moment, we are choosing Cisco as a continuous technology. Nowadays just we have our roadmap. Our plan for the next two months is to open a new branch office, and no more.

I'd rate this solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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