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Yaser-Altwailey - PeerSpot reviewer
Network Engineer at Saudi Customs
Real User
Reliable, good support, and simple initial setup
Pros and Cons
  • "Cisco Wireless is reliable and stable."
  • "The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions. In the Aruba wireless solutions, there are reports that are provided regarding uploads, downloads, and other internet activity that are useful. If this feature was added to Cisco that would be a benefit."

What needs improvement?

The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions. In the Aruba wireless solutions, there are reports that are provided regarding uploads, downloads, and other internet activity that are useful. If this feature was added to Cisco that would be a benefit.

For how long have I used the solution?

I have been using Cisco Wireless for approximately 10 years.

What do I think about the stability of the solution?

 Cisco Wireless is reliable and stable. 

What do I think about the scalability of the solution?

The coverage of Cisco Wireless could improve.

Buyer's Guide
Cisco Wireless
June 2025
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How are customer service and support?

The technical support from Cisco is very good.

Which solution did I use previously and why did I switch?

I have used other solutions previously, such as Aruba and Huawei wireless.

How was the initial setup?

The initial setup of Cisco Wireless is not complex. However, sometimes when connecting all contact points with the new wireless controller, there is too much configuration.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Wireless is in the high range compared to other solutions. The solution could be less expensive.

What other advice do I have?

I am satisfied with Cisco Wireless.

I rate Cisco Wireless an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PauloDiniz - PeerSpot reviewer
Sales Leader - Data Center at YSSY & Co
Real User
Great technical support with a simple setup and a flexible design
Pros and Cons
  • "Support is fantastic. They are helpful and responsive."
  • "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."

What is our primary use case?

I primarily offer my clients solutions with managed services, the standard managed services. It is used for wireless connectivity.

What is most valuable?

Our team is able to design the solution with the necessary features. It's flexible.

The solution overall is quite good.

Support is fantastic. They are helpful and responsive.

It's a very simple solution to set up.

We find the solution to be scalable.

The stability on offer is great.

What needs improvement?

The pricing of Brazil is very expensive. When you look at other options, they are much cheaper. 

For how long have I used the solution?

I've been working with Cisco since 2000. I've had well over a decade of experience with the product so far. I've used it for a long time. 

What do I think about the stability of the solution?

The stability has been great. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches that you have to deal with. The performance is good. 

What do I think about the scalability of the solution?

We've found the solution to be quite scalable. If a company wants to expand it, it's not a problem.

We have about 200 people using Cisco Wireless right now. 

How are customer service and support?

Technical support from Cisco is excellent. We are very satisfied with their level of attention. They have always been helpful and responsive. 

Which solution did I use previously and why did I switch?

I have experience with both Meraki and Cisco.

How was the initial setup?

The initial setup is simple. A company shouldn't have any issues with it. It is not something that is too difficult or complex. 

We have five engineers that can handle deployment for our clients. 

What about the implementation team?

We've used both consultants and resellers when it comes to setting up the solution.

If our clients need assistance, we can help them set it up.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high.

Clients can pay a licensing fee on a monthly basis. 

Any extra fees would depend on the individual client projects.

What other advice do I have?

We're a Cisco partner. 

I used various deployment models, including cloud and on-premises as well as hybrid.

I would rate the solution at a ten out of ten. We've been quite happy with its capabilities overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Wireless
June 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
855,266 professionals have used our research since 2012.
reviewer1567812 - PeerSpot reviewer
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Easy to use and easy to deploy with good performance
Pros and Cons
  • "The product offers educational licenses that are priced very reasonably."
  • "The solution could be more stable."

What is our primary use case?

We primarily use the solution for networking; networking - for WiFi coverage. We don't use it for anything else. 

What is most valuable?

So far, overall, it's been good.

The solution has been stable. The performance is good.

We find it easy to use. 

The product offers educational licenses that are priced very reasonably.

The installation process is very easy. It's quick to deploy and you can do it in less than a day.

What needs improvement?

The solution could be more stable.

For how long have I used the solution?

We've been using the solution for more than one year. 

What do I think about the stability of the solution?

The performance of Cisco is very good. It's a stable product for the most part. That said, there is always room for improvement. 

What do I think about the scalability of the solution?

The solution seems to be scalable and meets our needs. We have about 150 people using the product in our organization.

How are customer service and technical support?

Technical support from Cisco is great. they are helpful and responsive and we are very satisfied with the level of support they offer. 

Which solution did I use previously and why did I switch?

We used to use HP. We've used them for over ten years and we are still using them.

How was the initial setup?

We have found the implementation to be simple and straightforward. It's not difficult or complex. It may take up to a day to deploy, however, usually, it takes less than that. the deployment is very fast.

You only need one person (or at a maximum, two) to handle deployment and maintenance. We have systems engineers that handle it. 

What's my experience with pricing, setup cost, and licensing?

We use the product under an educational license, and therefore, we find the solution to be reasonably priced.

What other advice do I have?

While I cannot recall the exact version number we are on, we are using the latest version of the solution.

I'd rate the solution at a nine out of ten. 

I'd recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Adviser/Manager at CCSAUDE
Real User
Good manageability and stability; performance and connectivity could be improved
Pros and Cons
  • "Good manageability, and stability."
  • "There are performance issues, particularly with video calls where throughput is not great."

What is our primary use case?

We are customers of Cisco and I'm the company IT advisor and manager.

What is most valuable?

We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability. 

What needs improvement?

We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.

I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.

For how long have I used the solution?

I've been using this solution for three years. 

How are customer service and technical support?

We have a local support team and whenever we face issues they are very supportive. 

How was the initial setup?

The initial setup was very easy. 

What other advice do I have?

I rate this solution a seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Dinet Systems Ltd
Real User
A wireless networking solution that's easy to install and control
Pros and Cons
  • "The most important thing for me is that all the access points are in one group and use one access code. So, when you move from one area to another, you don't disconnect and reconnect again. The device is also very easy to install and control."
  • "It would be better if some utility lets us know the best place to install the system. Every time we install it, we have to change it, and we have to add more access points. This is a problem we have all the time. It would be better if it integrated seamlessly with products from other vendors. It'll also help if they included a device diagnostics feature in the next release."

What is our primary use case?

I implement this solution in restaurants with an external aerial or near the beach. I also deployed this solution in big warehouses.

How has it helped my organization?

Managing a large warehouse requires the use of advanced technology that facilitates work in the warehouse, usually through tablets, laptops, and mobile phones, all of which are connected to the management system via the wireless network. Mobility in a large warehouse requires continuous connection to the computer system.

The CISCO wireless network allows all end units to be managed as a single network with a security code. The transition from one access point to another is done smoothly and according to the intensity of absorption.

What is most valuable?

The most important thing for me is 0 disconnections while working, and that all access points are in one group and will use one access code. The units are easy to install and set up

What needs improvement?

Guidelines and recommendations on where and how to install the units for perfect coverage.

Any utility to test the signal strength. Today every time we install equipment, certain times are forced to change its location due to poor reception.

And seamlessly integrate with products from other suppliers. It will also help if they include a device diagnostic feature in the next release.

For how long have I used the solution?

I have been dealing with Cisco Wireless for three or four years.

What do I think about the stability of the solution?

I have a problem with the small device. Product from Series 300. Sometimes you have to reset this device. Maybe the buffer is overflowing, But after I reset the devices, it's work okay.

Which solution did I use previously and why did I switch?

I have used TP-Link Solution but the Devices hung every 1-2 days

How was the initial setup?

The initial setup and deployment for small businesses are very simple. But for the one with the controller, you have to set up a controller which is not a GUI utility. You have to type a lot in the command line. If you have this with GUIs instead, it will be better. The deployment time depends on the size of the customer's project. This product doesn't require maintenance, just updates to the firmware. 

What about the implementation team?

I install this solution for my customers. 

What's my experience with pricing, setup cost, and licensing?

I think it's affordable. Maybe there are little differences, but it's not very expensive. But with all Cisco products, you have to pay more for the power supply. You'll have to pay for the PoE converter.

What other advice do I have?

I would recommend this product to new users.

On a scale from one to ten, I would give Cisco Wireless a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Senior Technical Consultant at BT - British Telecom
Reseller
Great stability and scalability; lacks sufficient security features
Pros and Cons
  • "Stable and scalable with good technical support."
  • "Requires a firewall body to improve security."

What is our primary use case?

I'm a senior technical consultant and we are service providers. 

What is most valuable?

Cisco Wireless is scalable and very stable. They offer good technical support. 

What needs improvement?

I'd like to have better voice security. What they offer now is not good enough to protect us from an attack or a hacker. The solution requires a firewall body inside a wireless controller so that we can define a few more things and prevent attacks. 

For how long have I used the solution?

I've been using this product for 12 years. 

What do I think about the stability of the solution?

The stability of this product is good. 

What do I think about the scalability of the solution?

Scalability is good with Cisco Wireless - we have close to 500 users at just one of our sites and no problems. 

How are customer service and technical support?

Technical support could be improved but it's fair and they do a reasonably good job supporting us when we have issues. 

Which other solutions did I evaluate?

All solutions in this market are more or less the same, it's just that Cisco is less cost-effective which is why we're currently testing HP. I've also worked on Aruba Access Points and HP switching systems and find them easier to configure and manage, while still providing good performance. 

What other advice do I have?

People need to be aware that everything is going wireless in the next couple of years and it's a good idea to move to wireless now so that there's a familiarity with how it all works. 

I rate this solution a seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Safety Officer at Tata Consultancy
Real User
Has good support services but needs to simplify deployment
Pros and Cons
  • "Cisco has good support services."
  • "Cisco's architecture is becoming complex."

What is most valuable?

Cisco has good support services.

What needs improvement?

Simplification in terms of deployment would be good. The need for different boxes should be improved as well.

The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.

For how long have I used the solution?

I have been working for almost seven years with Cisco Wireless.

How are customer service and technical support?

Cisco's technical support is good.

What's my experience with pricing, setup cost, and licensing?

Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.

What other advice do I have?

Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Anton Krivonosov - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Top 5
Is tough, reliable, and has a nice speed
Pros and Cons
  • "It is tough, has a nice speed, and is quite reliable."
  • "Sometimes, in some rooms the signal could be a bit better, a little stronger."

What is our primary use case?

We use it for Wi-Fi at home. We'll have all devices connected to this Wi-Fi router.

What is most valuable?

As for valuable features, it is tough, has a nice speed, and is quite reliable.

What needs improvement?

I would improve the Wi-Fi range. Sometimes, in some rooms the signal could be a bit better, a little stronger.

For how long have I used the solution?

I've been using Cisco Wireless for a couple of years.

What do I think about the stability of the solution?

I have had no problems at all with stability.

How was the initial setup?

The installation is very easy and straightforward. I did it myself.

What other advice do I have?

It's a good device, and I would recommend it. On a scale from one to ten, I would rate it at eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2025
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