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reviewer1162332 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Real User
Feb 11, 2022
Easy to manage and roll out, but could have better coverage
Pros and Cons
  • "I like that it's a standard wireless solution that can be rolled out throughout the campus. I also like that it is easy to manage. It is a good end-to-end solution."
  • "Room for improvement wise, the wireless coverage of Cisco's equipment could be better for the price position. That is, I think that the radius for the coverage could be better to make it worth the price that we pay for it."

What is most valuable?

I like that it's a standard wireless solution that can be rolled out throughout the campus. I also like that it is easy to manage.

It is a good end-to-end solution.

What needs improvement?

Room for improvement wise, the wireless coverage of Cisco's equipment could be better for the price position. That is, I think that the radius for the coverage could be better to make it worth the price that we pay for it.

It could be more reliable as well.

It is not a cheap solution, and the lead time can be long.

For how long have I used the solution?

I've been using this solution for the past three years.

What do I think about the stability of the solution?

The stability or reliability is good. The performance is not that good.

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What do I think about the scalability of the solution?

The scalability is okay. It's limited by the controller though. If we need to expand the solution, we need to buy new controllers, which will make the solution more expensive.

At this site, we have around 2000 users. Cisco is used everyday.

How are customer service and support?

Technical support is good. How you end up rating the support, whether it is good or maybe just satisfactory, depends on the type of support that you have purchased from Cisco. That is, if you want good support, then you'll have to pay more than that for normal support.

Which solution did I use previously and why did I switch?

Before we chose Cisco wireless, we evaluated it based on Extreme Networks. We switched because Extreme Networks support is not good here in Malaysia.

How was the initial setup?

The initial setup is quite complex and took about three months.

For deployment and maintenance, we have four staff members.

What about the implementation team?

We are an integrator, and we implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

Cisco is not a cheap solution. Their licensing cost is higher than that for others.

If you want to upgrade it in the future, the licensing cost will be high. I think that in the future, Cisco will be based more on software rather than hardware. This means that you will have to pay more for licensing. 

The Cisco solution has been quite reliable because it's more hardware based, but now because it's becoming more software based, the hardware might cost slightly less. However, because of COVID and the shortage of chips, this does not really apply.

Which other solutions did I evaluate?

Considering other solutions, I don't think Aruba is any better than Cisco. Aruba and Cisco both have a lot of range. Similarly, Ruckus also has this level of range; however, Ruckus is more specialized in wireless solutions. That's why for incoming projects, we have chosen Ruckus, which is more popular and easier to support as well.

What other advice do I have?

If you are implementing a wireless solution, you can actually use any wired solution while running the wireless solution on top of it. If you are only looking at a wireless setup, then you might be better off choosing Ruckus. However, if you need an end-to-end solution, Cisco is a better option.

On a scale from one to ten, I would rate Cisco Wireless at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
it_user1768326 - PeerSpot reviewer
It specialist
Real User
Jan 27, 2022
Easy to configure with good functionality and performance
Pros and Cons
  • "I've found it to be quite secure."
  • "The performance is very good and, if you compare it to Aruba, we find the ability to roam much better."
  • "We've recently had hardware issues which have caused us some problems."

What is our primary use case?

We moved to the solution after we had some hardware issues. 

We use it with laptops for wireless connection via the cloud.

What is most valuable?

The performance is very good. If you compare it to Aruba, we find the ability to roam much better.

The functionality has been very good.

The stability is very good overall.

It's easy to configure.

I've found it to be quite secure.

What needs improvement?

We've recently had hardware issues which have caused us some problems. 

There are some models that have more coverage than ours. We'd like for them to work towards providing more coverage across models. 

The solution is a bit expensive.

For how long have I used the solution?

I've been using the solution for a year and a half. It hasn't been too long. 

What do I think about the stability of the solution?

We've had a good experience with the stability of this product. There are no bugs or glitches. It's reliable for the most part I don't recall it crashing or freezing. 

What do I think about the scalability of the solution?

We have about 90 users of the solution in our office at this time. 

How are customer service and support?

We don't really deal with support. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We also use Meraki as well.

I'm aware of Aruba's capabilities and find Cisco to be better. However, it costs a bit more than Aruba.

How was the initial setup?

The installation process isn't too difficult.

I cannot speak to exactly how long it took to deploy. I can't remember the length of time off-hand. 

Three people worked on the implementation. They were a manager and two technicians. 

What about the implementation team?

While we did have some access to information to help us, we mostly handled the implementation process on our own.

What's my experience with pricing, setup cost, and licensing?

The pricing is on the high side. For example, it is more expensive to use than Aruba.

We have a license, however, I do not manage it. 

What other advice do I have?

I would recommend the solution to others, however, it depends on the capabilities of the end-user. Some may find it difficult. 

I'd rate the solution at an eight out of ten. We are pleased with it so far.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Wireless
August 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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IT executive at a agriculture with 1,001-5,000 employees
Real User
Top 10
Jan 25, 2022
It's quite convenient for mobile and laptop access, but the Room Kit could use some improvement
Pros and Cons
  • "Cisco Wireless is quite convenient for mobile and laptop access."
  • "We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution."
  • "I rate Cisco Wireless six out of 10."

What is most valuable?

Cisco Wireless is quite convenient for mobile and laptop access. 

What needs improvement?

We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution.

For how long have I used the solution?

I've been using Cisco for about three years, but I've worked with Ruckus and other wireless solutions for about five. 

What do I think about the stability of the solution?

Cisco stability is okay. We call support when we have downtime.

What do I think about the scalability of the solution?

Our company has no more than 500 users, so scalability isn't an issue for us.

How are customer service and support?

Cisco support is quite good. I can contact them, and they'll reply.

How was the initial setup?

The initial setup on the first level was straightforward, but the second-level setup was complex.

What about the implementation team?

We had help from a Cisco reseller. 

What other advice do I have?

I rate Cisco Wireless six out of 10. My advice to people implementing Cisco Wireless is to find the right reseller. Find one who can deliver the service you need. That's the most important thing because we might not know the product, so we need support from time to time.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Of Information Communication Technology at Dire dawa University
Real User
Jan 14, 2022
Provides an excellent firewall and is easy to set up
Pros and Cons
  • "I'm very satisfied with Cisco's technical support."
  • "This solution is very stable, we don't have any problems with it."
  • "This solution is very expensive, which means we often have to go for cheaper options instead."

What is our primary use case?

I mainly use Cisco Wireless for the core switch and access switch, the router, the firewall, and the access point.

What is most valuable?

The most valuable feature is the firewall.

What needs improvement?

This solution is very expensive, which means we often have to go for cheaper options instead.

For how long have I used the solution?

I've been working with this solution for twenty-two years.

What do I think about the stability of the solution?

This solution is very stable, we don't have any problems with it.

What do I think about the scalability of the solution?

We've had no problems with scalability - the intra-network is about 20 gigabytes on our campus without any issues.

How are customer service and support?

I'm very satisfied with Cisco's technical support.

How was the initial setup?

The initial setup was very, very simple and took three months and three weeks for the whole campus.

What about the implementation team?

We used Jimma University as a consultant and had a good experience with them.

What other advice do I have?

Because of Cisco's expense, we also use Huawei and Ruckus devices, and the interoperability between these three vendors is good. I would give this solution a score of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1750071 - PeerSpot reviewer
Sales Leader - Data Center at YSSY & Co
Real User
Jan 11, 2022
Great technical support with a simple setup and a flexible design
Pros and Cons
  • "Support is fantastic. They are helpful and responsive."
  • "Our team is able to design the solution with the necessary features."
  • "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."

What is our primary use case?

I primarily offer my clients solutions with managed services, the standard managed services. It is used for wireless connectivity.

What is most valuable?

Our team is able to design the solution with the necessary features. It's flexible.

The solution overall is quite good.

Support is fantastic. They are helpful and responsive.

It's a very simple solution to set up.

We find the solution to be scalable.

The stability on offer is great.

What needs improvement?

The pricing of Brazil is very expensive. When you look at other options, they are much cheaper. 

For how long have I used the solution?

I've been working with Cisco since 2000. I've had well over a decade of experience with the product so far. I've used it for a long time. 

What do I think about the stability of the solution?

The stability has been great. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches that you have to deal with. The performance is good. 

What do I think about the scalability of the solution?

We've found the solution to be quite scalable. If a company wants to expand it, it's not a problem.

We have about 200 people using Cisco Wireless right now. 

How are customer service and support?

Technical support from Cisco is excellent. We are very satisfied with their level of attention. They have always been helpful and responsive. 

Which solution did I use previously and why did I switch?

I have experience with both Meraki and Cisco.

How was the initial setup?

The initial setup is simple. A company shouldn't have any issues with it. It is not something that is too difficult or complex. 

We have five engineers that can handle deployment for our clients. 

What about the implementation team?

We've used both consultants and resellers when it comes to setting up the solution.

If our clients need assistance, we can help them set it up.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high.

Clients can pay a licensing fee on a monthly basis. 

Any extra fees would depend on the individual client projects.

What other advice do I have?

We're a Cisco partner. 

I used various deployment models, including cloud and on-premises as well as hybrid.

I would rate the solution at a ten out of ten. We've been quite happy with its capabilities overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Jan 6, 2022
Latest technology, simple installation, and good support
Pros and Cons
  • "Cisco Wireless always has the latest technology that supports WiFi 5 and 6."
  • "The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure."

What is our primary use case?

I am using the Cisco Wireless WAP 300, 200, and 100 series.

What is most valuable?

Cisco Wireless always has the latest technology that supports WiFi 5 and 6.

What needs improvement?

The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure.

For how long have I used the solution?

I have been using Cisco Wireless for approximately two years.

What do I think about the stability of the solution?

I have found Cisco Wireless to be stable.

What do I think about the scalability of the solution?

The solution is scalable, it has many features for scaling that you can use to control many devices.

Cisco Wireless is good for small to medium-sized businesses.

We have approximately 100 users using this solution.

How are customer service and support?

The support has been good. I have had no issues with them.

How was the initial setup?

The implementation is simple.

What about the implementation team?

One engineer can install the solution. We have two engineers for the support of the solution.

What's my experience with pricing, setup cost, and licensing?

There is no license required to use Cisco Wireless solutions.

What other advice do I have?

I would recommend this solution.

I rate Cisco Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Real User
Nov 17, 2021
Scalable, simple installation, and wonderful technical support
Pros and Cons
  • "Cisco Wireless is scalable."
  • "The technical support is very good."

    For how long have I used the solution?

    I have been using Cisco Wireless for approximately 25 years.

    What do I think about the scalability of the solution?

    Cisco Wireless is scalable.

    We have approximately 2,500 people using this solution in my organization.

    How are customer service and support?

    The technical support is very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.

    How was the initial setup?

    The installation is straightforward.

    What about the implementation team?

    We have four engineers and one administrator that can do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We are on an annual license. The license and the hardware are expensive.

    What other advice do I have?

    I would recommend the solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Yafar Khan - PeerSpot reviewer
    Yafar KhanSenior Network Engineer at a museum or institution with 501-1,000 employees
    Real User

    In today's digital age, a stable and reliable Wi-Fi connection is paramount for businesses, institutions, and organizations. The demand for seamless connectivity has never been higher, and addressing this need is a top priority for many IT management teams. At our organization, providing a stable Wi-Fi experience to a user base of around 4000 individuals is a key objective. To meet this challenge, we turned to Cisco's wireless solution, and the results have been nothing short of impressive.


    Our journey with Cisco's wireless technology began four years ago when we initially deployed the solution. It didn't take long for us to realize the inherent stability and reliability it offered. The network was robust and dependable, ensuring that our users had consistent and uninterrupted access to the internet and our internal resources. This stable foundation allowed our organization to flourish in an increasingly digital world.


    Recently, we took our commitment to providing an exceptional Wi-Fi experience to the next level by integrating our Wireless LAN Controller (WLC) with Cisco's DNA Connector and Cisco Space. This strategic move was motivated by our desire to unlock new features and capabilities for our network. While these modules come with different licenses and price tags, the investment has been justified by the significant value they bring.


    One of the standout advantages of our Cisco wireless network is its scalability. As our organization grows, our network can easily expand to accommodate increased demand without compromising on performance or security. This ability to adapt and scale seamlessly is invaluable in today's dynamic business landscape.


    In conclusion, our organization's objective of providing stable Wi-Fi connectivity to a user base of 4000 individuals has been made possible through the deployment of Cisco's wireless solution. The recent integration of Cisco DNA Connector and Cisco Space has further enhanced our capabilities, even though it required investments in licenses and modules. The advantages of scalability and security that come with our Cisco wireless network have proven to be invaluable, allowing us to meet the growing demands of our digital landscape and ensuring a seamless Wi-Fi experience for all our users. As we continue to evolve, Cisco remains a trusted partner on our journey towards a more connected and secure future.

    it_user938022 - PeerSpot reviewer
    Lead Presales at a tech services company with 1-10 employees
    Real User
    Nov 13, 2021
    Overall good features, highly stable, and scalable
    Pros and Cons
    • "Cisco Wireless is highly stable."
    • "Most companies have Cisco as their backbone infrastructure and if you have Cisco solutions already in place, you should continue with Cisco."
    • "The installation is very tiring and painful, the process could be easier."

    What is our primary use case?

    Cisco Wireless can be used for a wireless solution anywhere you require. 

    Cisco wireless plus, Cisco routers, or Cisco switches,  when combining them together they work very well. Some of the controller features are available now in the Cisco switches and routers. Most companies have Cisco as their backbone infrastructure and if you have Cisco solutions already in place, you should continue with Cisco.

    What is most valuable?

    Overall good featured product.

    For how long have I used the solution?

    I have been using Cisco Wireless for more than one year.

    What do I think about the stability of the solution?

    Cisco Wireless is highly stable.

    What do I think about the scalability of the solution?

    The scalability of Cisco Wireless is good.

    We have approximately 300 users using the solution.

    How was the initial setup?

    The installation is very tiring and painful, the process could be easier.

    We have completed the installation of eight access point routers in three days, and this was because of some issues with the infrastructure. We had a customer that had 10 access points and the controller was there. It was simple, it was only a one-day process to put it in, connect with the controller, and it is configured.

    Other solutions, such as Oracle and Aruba, tend to be less complicated.

    What about the implementation team?

    We have two people that are required at a minimum to do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    There are annual subscriptions to use this solution. I have not been able to understand the licensing of Cisco. Some of the Cisco executives were not able to understand them either. When you first start out the price is zero but when it comes to a time of renewal you have to pay. 

    I cannot say the solution should be cheaper because it has a good price point. It is not that they are very expensive, but compared to other solutions available in the market they are expensive. However, they are premium products that make the price suitable for what benefits you receive.

    Which other solutions did I evaluate?

    I have evaluated Oracle and Aruba solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Thanadesh Namuengrak - PeerSpot reviewer
    Lead IT Specialist at a computer software company with 51-200 employees
    Real User
    Top 10
    Sep 28, 2021
    Reliable, scalable, and easy to install
    Pros and Cons
    • "Cisco Wireless solutions are easy to use."
    • "Cisco Wireless scalability is good."
    • "In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing."

    What is our primary use case?

    I use Cisco Wireless for wired and wireless networking.

    What is most valuable?

    Cisco Wireless solutions are easy to use.

    What needs improvement?

    In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

    For how long have I used the solution?

    I have been using Cisco Wireless within the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Cisco Wireless scalability is good.

    We have approximately 500 people using this solution in my organization.

    We have plans to expand the use of this solution in the future.

    How are customer service and technical support?

    I have not used Cisco's technical support but I have contacted the distributor for assistance.

    How was the initial setup?

    The initial setup was easy.

    What's my experience with pricing, setup cost, and licensing?

    The price of Cisco Wireless is expensive and there is an additional cost for support.

    What other advice do I have?

    I rate Cisco Wireless a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1646865 - PeerSpot reviewer
    ICT Consultant at a tech services company with 11-50 employees
    Real User
    Sep 23, 2021
    Has good stability and scalability
    Pros and Cons
    • "Cisco Wireless is one of the more stable products so their products are scalable."
    • "Cisco is costlier relative to other solutions."

    What is our primary use case?

    Cisco Wireless is for wireless networking. We use WLAN to connect endpoints wirelessly to mobile phones, tablets, and laptops that have WiFi protocol enabled. We have more than 50 employees using this solution.

    What is most valuable?

    Cisco Wireless is one of the more stable products so their products are scalable.

    For how long have I used the solution?

    I've been using Cisco Wireless for about six years now.

    What do I think about the stability of the solution?

    It's stable.

    What do I think about the scalability of the solution?

    It's scalable.

    How was the initial setup?

    It's easy to set up if you have the technical knowledge. It's not a user-based deployment where you ask the user to go and deploy. You need to have some technical understanding of the solutions before you deploy them. On that level, it's easy to deploy.

    Deployment requires network and hardware engineers but the number depends on the kind of deployment. It depends on the project server. Sometimes it's one or two. If it's a big project, I'll tend to use it more.  But broadly speaking, in terms of domain, you need network engineers, hardware engineers, and network architects.

    What's my experience with pricing, setup cost, and licensing?

    Cisco is costlier relative to other solutions.

    What other advice do I have?

    I would rate Cisco Wireless nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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