Cisco Wireless products are easy to use.
Support at Za irery
The solution is stable and easy to use
Pros and Cons
- "Cisco Wireless products are easy to use."
- "Cisco Wireless is expensive."
What is most valuable?
What do I think about the stability of the solution?
Cisco Wireless is stable.
What do I think about the scalability of the solution?
Cisco Wireless is scalable.
How was the initial setup?
It wasn't easy to set up Cisco the first time, but it got easier once I knew what to do. We have a 12-person technical team to deploy and maintain these solutions.
Buyer's Guide
Cisco Wireless
September 2025

Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
Cisco Wireless is expensive.
What other advice do I have?
I rate Cisco Wireless nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Network Engineer at a museum or institution with 501-1,000 employees
A stable and easy-to-manage solution with a straightforward initial setup
Pros and Cons
- "The product is easy to manage."
- "Sometimes our customers do not get proper IP addresses from the DHCP pool."
What is our primary use case?
We use the solution to broadcast SSIDs. We have around 40 SSIDs with 150 access points across our organization.
What is most valuable?
The product is easy to manage. It is easy to create SSIDs and add access points to wireless controllers.
What needs improvement?
Sometimes our customers do not get proper IP addresses from the DHCP pool.
Clients should see our organization’s pop-up page when they connect to our SSID.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The product has been stable for the last two years.
What do I think about the scalability of the solution?
Two people in my organization use the product.
How was the initial setup?
The initial setup is quite easy for me because I have experience using the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is a little expensive compared to other brands.
What other advice do I have?
Cisco is one of the main products in our region. People who want a solution with flexibility and security should choose Cisco. Overall, I rate the product an eight and a half out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless
September 2025

Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Director, Business Technology Solutions at a financial services firm with 10,001+ employees
Good support and documentation, and extremely stable and scalable
Pros and Cons
- "It is an extremely stable and scalable solution. Its documentation and support are also very good."
- "There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out."
What is most valuable?
It is an extremely stable and scalable solution. Their documentation and support are also very good.
What needs improvement?
There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out.
There is also a small gap in the space of compatibility.
For how long have I used the solution?
We've been deploying Cisco Wireless in our environment for over 20 years.
What do I think about the stability of the solution?
It is extremely stable.
What do I think about the scalability of the solution?
It is extremely scalable.
How are customer service and support?
Their support is very good, and their documentation is also very good.
Which solution did I use previously and why did I switch?
We have only been working with Cisco Wireless. We are a partner and reseller.
How was the initial setup?
Its implementation is not complex. I have trained experts working with me, so it is not at all complex.
What's my experience with pricing, setup cost, and licensing?
Its price is a bit high. It is more expensive than its competitors, but when I look at the return on investment, it is worth it.
What other advice do I have?
If budget is an issue, then you can go for a cheaper option. If you're not planning for a big environment, you don't necessarily need to invest in Cisco because of the price.
I would rate it an eight out of 10. Overall, I am very satisfied with this solution.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Director of Technology at a individual & family service with 201-500 employees
High level of control, excellent support, and scalable
Pros and Cons
- "The most valuable features of Cisco Wireless are the level of control and management. I am happy with it."
- "The reporting tool in Cisco Wireless could improve. If I am trying to receive information about a client or user, it's cumbersome to retrieve the information on the controller system. If I'm trying to find out where a client's been, it's cumbersome. You need another tool for Historical logs, but it should be all in one."
What is our primary use case?
I use Cisco Wireless Wireless across my buildings for education. I have students that use Chromebooks and staff that teach using the tool.
How has it helped my organization?
Cisco Wireless provides network access for students. The benefits of using Cisco Wireless are we have enhanced education, and help kids learn and research. Additionally, it helps the staff teach.
What is most valuable?
The most valuable features of Cisco Wireless are the level of control and management. I am happy with it.
What needs improvement?
The reporting tool in Cisco Wireless could improve. If I am trying to receive information about a client or user, it's cumbersome to retrieve the information on the controller system. If I'm trying to find out where a client's been, it's cumbersome. You need another tool for Historical logs, but it should be all in one.
For how long have I used the solution?
I have been using Cisco Wireless for approximately 10 years.
What do I think about the stability of the solution?
Cisco Wireless is stable.
What do I think about the scalability of the solution?
I can add more access points if needed, Cisco Wireless is a scalable solution.
We have approximately 3,000 users using this solution. We are using the solution extensively.
How are customer service and support?
My experience with Cisco support has been excellent.
How was the initial setup?
The setup of Cisco Wireless is straightforward and it took a couple of days to complete.
What about the implementation team?
I outsource some of the implementations and the planning stage can be the largest issue.
I do most of the maintenance of the solution, such as patching.
What other advice do I have?
I would recommend a third-party integrator if they need help implementing the Cisco Wireless, they can help out a lot.
I rate Cisco Wireless an eight out of ten.
Overall Cisco Wireless meets my needs, it has been in place for a while, and I am happy with the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at Saudi Customs
Reliable, good support, and simple initial setup
Pros and Cons
- "Cisco Wireless is reliable and stable."
- "The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions. In the Aruba wireless solutions, there are reports that are provided regarding uploads, downloads, and other internet activity that are useful. If this feature was added to Cisco that would be a benefit."
What needs improvement?
The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions. In the Aruba wireless solutions, there are reports that are provided regarding uploads, downloads, and other internet activity that are useful. If this feature was added to Cisco that would be a benefit.
For how long have I used the solution?
I have been using Cisco Wireless for approximately 10 years.
What do I think about the stability of the solution?
Cisco Wireless is reliable and stable.
What do I think about the scalability of the solution?
The coverage of Cisco Wireless could improve.
How are customer service and support?
The technical support from Cisco is very good.
Which solution did I use previously and why did I switch?
I have used other solutions previously, such as Aruba and Huawei wireless.
How was the initial setup?
The initial setup of Cisco Wireless is not complex. However, sometimes when connecting all contact points with the new wireless controller, there is too much configuration.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Wireless is in the high range compared to other solutions. The solution could be less expensive.
What other advice do I have?
I am satisfied with Cisco Wireless.
I rate Cisco Wireless an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Leader - Data Center at YSSY & Co
Great technical support with a simple setup and a flexible design
Pros and Cons
- "Support is fantastic. They are helpful and responsive."
- "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."
What is our primary use case?
I primarily offer my clients solutions with managed services, the standard managed services. It is used for wireless connectivity.
What is most valuable?
Our team is able to design the solution with the necessary features. It's flexible.
The solution overall is quite good.
Support is fantastic. They are helpful and responsive.
It's a very simple solution to set up.
We find the solution to be scalable.
The stability on offer is great.
What needs improvement?
The pricing of Brazil is very expensive. When you look at other options, they are much cheaper.
For how long have I used the solution?
I've been working with Cisco since 2000. I've had well over a decade of experience with the product so far. I've used it for a long time.
What do I think about the stability of the solution?
The stability has been great. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches that you have to deal with. The performance is good.
What do I think about the scalability of the solution?
We've found the solution to be quite scalable. If a company wants to expand it, it's not a problem.
We have about 200 people using Cisco Wireless right now.
How are customer service and support?
Technical support from Cisco is excellent. We are very satisfied with their level of attention. They have always been helpful and responsive.
Which solution did I use previously and why did I switch?
I have experience with both Meraki and Cisco.
How was the initial setup?
The initial setup is simple. A company shouldn't have any issues with it. It is not something that is too difficult or complex.
We have five engineers that can handle deployment for our clients.
What about the implementation team?
We've used both consultants and resellers when it comes to setting up the solution.
If our clients need assistance, we can help them set it up.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is quite high.
Clients can pay a licensing fee on a monthly basis.
Any extra fees would depend on the individual client projects.
What other advice do I have?
We're a Cisco partner.
I used various deployment models, including cloud and on-premises as well as hybrid.
I would rate the solution at a ten out of ten. We've been quite happy with its capabilities overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Presales at a tech services company with 1-10 employees
Overall good features, highly stable, and scalable
Pros and Cons
- "Cisco Wireless is highly stable."
- "The installation is very tiring and painful, the process could be easier."
What is our primary use case?
Cisco Wireless can be used for a wireless solution anywhere you require.
Cisco wireless plus, Cisco routers, or Cisco switches, when combining them together they work very well. Some of the controller features are available now in the Cisco switches and routers. Most companies have Cisco as their backbone infrastructure and if you have Cisco solutions already in place, you should continue with Cisco.
What is most valuable?
Overall good featured product.
For how long have I used the solution?
I have been using Cisco Wireless for more than one year.
What do I think about the stability of the solution?
Cisco Wireless is highly stable.
What do I think about the scalability of the solution?
The scalability of Cisco Wireless is good.
We have approximately 300 users using the solution.
How was the initial setup?
The installation is very tiring and painful, the process could be easier.
We have completed the installation of eight access point routers in three days, and this was because of some issues with the infrastructure. We had a customer that had 10 access points and the controller was there. It was simple, it was only a one-day process to put it in, connect with the controller, and it is configured.
Other solutions, such as Oracle and Aruba, tend to be less complicated.
What about the implementation team?
We have two people that are required at a minimum to do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There are annual subscriptions to use this solution. I have not been able to understand the licensing of Cisco. Some of the Cisco executives were not able to understand them either. When you first start out the price is zero but when it comes to a time of renewal you have to pay.
I cannot say the solution should be cheaper because it has a good price point. It is not that they are very expensive, but compared to other solutions available in the market they are expensive. However, they are premium products that make the price suitable for what benefits you receive.
Which other solutions did I evaluate?
I have evaluated Oracle and Aruba solutions.
What other advice do I have?
I would recommend this solution to others.
I rate Cisco Wireless an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Board Member and Co-Owner at a comms service provider with 51-200 employees
Helpful support, easy to set up , and offers good stability
Pros and Cons
- "The support is very good. Technical support is very helpful."
- "For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors."
What is our primary use case?
We use the solution for our company as well as for our clients.
What is most valuable?
What's the most important for us is the reliability of this product, and that's it. We are sure that they work fine and they are fully developed and add great new functions.
The support is very good. Technical support is very helpful.
The initial setup is easy - especially in the Mobility Express solution.
The stability is very good.
What needs improvement?
Cisco proposed a new version of their product, however, I don't have any requirements which are not already met.
For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors.
For how long have I used the solution?
I've used the solution for 20 years. I've used the solution for a long time.
What do I think about the stability of the solution?
We've never faced any stability issues. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We use this solution for medium enterprises.
How are customer service and technical support?
I'm very satisfied with technical support. The technical support of Cisco is the best on the market. They are very helpful and responsive.
Which solution did I use previously and why did I switch?
I also work with Fortinet. I have much more experience with Cisco. I don't have so much experience with Fortinet.
How was the initial setup?
The initial setup is very straightforward. It's not overly difficult or complex. A company shouldn't have any issues with the process.
What about the implementation team?
As integrators, we can install the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
They have different products which can be used by some customers, from small and medium to large enterprises. The portfolio is very wide. It's difficult to say if they are expensive or not as they have expensive products, however, they are very scalable and great for very large objects.
Maybe they are a little bit above the average on the market, however, for what you get, mostly it's worth it.
What other advice do I have?
I'm a system integrator. I'm a Cisco partner. The company is a Cisco Gold Partner.
Cisco is great due to the fact that there is so much documentation online. It's very easy to research it and learn it and to troubleshoot if you need, simply due to the fact that there's so much shared knowledge out there. I'm not sure if that;'s the case for any other solution.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
Product Categories
Wireless LANPopular Comparisons
Aruba Wireless
Juniper Mist Wireless Access Points
Ruckus Wireless
Cisco Meraki Wireless LAN
Huawei Wireless
Ubiquiti WLAN
Omada Access Points
Fortinet FortiAP
Mist AI and Cloud
D-Link Wireless
Aruba Instant
Fortinet FortiWLM
ExtremeWireless
NETGEAR Insight Access Points
Aruba Access Points
Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can Cisco Meraki and Cisco Wireless work in the same environment?
- Cisco Wireless Aironet 3802i vs. ALE OmniAccess Stellar AP1230. Which one is the best for the industry?
- Which wireless controller has maximum client connectivity and high throughput?
- What Is The Biggest Difference Between Aruba And Cisco Wireless?
- What is the biggest difference between Cisco Wireless and Ruckus Wireless?
- What are the biggest differences between Ruckus Wireless, Aruba Wireless, and Cisco Wireless?
- Which is better - Ruckus Wireless or Cisco Wireless?
- Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
- How does Cisco Wireless compare with Aruba Wireless?
- Does Cisco wireless access points support LDAP/AD authentication?