Cisco Wireless Reviews

We have a business center with about 600 tenants. We use Cisco wireless throughout our business center. We have a coverage shortfall for WiFi access for our customers.

We have 600 users in our building spread between roughly 20 to 25 different companies. We all have different needs and different security issues. 

The flexibility on the controllers isn't that great.

We always have to inject a third-party if we want to do things on social media, etc. If you have a guest network, you can make some connections with guest networks within your social media account — that's not the case with the standard solution from Cisco. You always have to get a third-party solution.

Our solution is prehistoric — it's seven years old. Still, they have perfectly served all of our needs. But now the market is changing. Because of COVID-19, more and more people are using wireless solutions. They're using Teams. They have bandwidth issues. That's a limitation with Cisco — you have to change all your APs again.

There's no way to upgrade it to make it faster and better, overall. The only thing you can do is add more access points, but then you have to license each access point. 

This solution is highly stable. We have only had one issue in seven years. We had one issue with our controllers. We upgraded our controllers and there was a little bug, but that was solved very quickly.

Also, we've never experienced any downtime.

It's scalable, but there is a break-level replacement cost.

We expanded seven years ago. If we want to expand further, we'll have to replace our controllers and add new access points. So expandable? Yes, but it's pricey.

Cisco has a great support team. We pay a lot for support, but they are very accurate. They are very fast. They are very good and they have great knowledge.

We have a very good partner for technical support. We have a contract with them. The support is always great but it's limited to just one product.  

The initial setup is fairly complex because we have a lot of VLANs in order to enhance our customers' user experience.

This solution is expensive, but you get value for your money.

Cisco is not cheap. That's actually an understatement. Our Cisco partners want us to partner with Cisco Meraki solutions because their cloud platform is monthly-based. We pay roughly $2,000 a year with our current subscription.

I would recommend this solution to other users. If you're interested in Cisco, Meraki is a good choice, but they are lagging a little bit behind in terms of technology. If you compare Aruba with Mist, Mist has the most advanced wireless solutions that you can possibly get at the moment.

After over seven years of use, overall, on a scale from one to ten, I would give this solution a rating of seven.

Everything I do is generally command line and I use the gooey of the device. I also use a Cisco network assistant to manage the devices. I have a third-party monitor that checks to make sure everything's online — that's it. I don't have any kind of integrated solution where everything is captured within one piece of software.

I prioritize what buildings I can try to upgrade the access points from. I am looking to update my controllers because my controllers are older. They still function fine; I haven't needed to change them yet. I know eventually, they become end-of-life — that's when I'll have to switch them out.

I use Cisco wireless controllers, 2500s. I know they're pretty much going to be end-of-life soon, but I've been using them. They've been solid, I've had them for numerous years. That's what I use to manage those devices. My switches are pretty much a 3650s layer-three and they provide POE over POE plus over 40 access points to be online. It's a big network, but I keep everything in a very basic way. It's easily managed; it's just a very small department.

We're a school district, so every kid has a device. Every teacher has a device and everything is wireless. On a full school day, we can have up to 1,500 devices online at the same time. I try to make sure that everything is connected and that we have enough bandwidth. And if there's an issue that ever comes up, I always try to go there and evaluate it and correct it when needed. With the Cisco product that I've had, I've never had a lot of downtime. So I've been pretty happy with what they provide.

I want to purchase more because I want to update. Wireless standards are changing. You've got to go to WiFi 6, which is 802.11ax. That's in a few years. I don't need to do that yet because our devices won't accommodate that. Everything's still back on 802.11.ac. So there's no point, but in the future, maybe two, three years down the line, when we start getting new devices that accommodate WiFi 6, and I'm going to look for access points to be able to accommodate it as well.

The CleanAir features and the fast transition. They're probably the best things that I enjoy as well as just being able to put multiple SSIDs on those things and being able to segment my network that way. As for authentication, I use a RADIUS server, a third-party RADIUS server, for authentication on the wireless SSIDs.

I have nothing that's outstanding at this point that I think needs to be improved. Cisco has been solid so I don't have much to complain about. It's a little more money, however. I just configure it and it works for years, which is great. That's what I love about it.

I know Cisco has a Meraki brand, which uses a lot of cloud-based technology. I wouldn't mind if Cisco allowed their premiere devices to be able to have that cloud-based support as well, or cloud-based management. That would be a nice feature.

I've been using this solution for over 15 years. 

The stability is fantastic. I can't complain. Not one bit.

Scalability is nice. 

We have SMARTnet contracts with Cisco. On occasion, I've actually called them for technical support, but most of the stuff I just kind of figured out on my own.

The technical support is great. They were very accommodating and if they didn't have the answer, they would get back to me or send me an email with some information that I can refer to. But I've never been left in a lurch where I was waiting an excessively long amount of time. They've always been quick to respond and they've been very courteous as well.

For me, the initial setup is straightforward because I have everything in place. Each VLAN has a wireless controller. When I put Cisco's access point on, dynamically, it basically finds the controller, joins it, and then after joining it, I'll just log in and I'll make any configuration changes that I need to accommodate the area that it's working in.

For me, deployment takes a few days; I've been doing this long enough. If I ever have an issue, I always look it up. 

I pretty much deployed it myself. I try to keep it simple, I don't make things complex. It makes it easier for me to manage it. A couple of times in the past we've had some outside help. A lot of that just had to do with the installation of something because it comes down to timing. Being a very small department, I don't always have the time to be able to put this stuff together. So sometimes it's just helpful to get someone outside to help us out.

It's expensive because a lot of the controls come with licenses. A couple of my controls have 15 or 25 access point licenses. And if it's in a building that I need more, then I have to go out to a vendor and be able to purchase the add-on license and then pop it in. It's not bad putting a license in, it's just the biggest complaint I have about Cisco is the cost.

Right now there's no subscription. That's the other thing I like about it. We buy it and that's it. The only thing I purchase is the SMARTnet that allows me to do software upgrades for my equipment. I'm paying about $6,000 or $7,000 a year in SMARTnet contracts for that support. Basically, I use it more for the software updates that allow me to keep everything up to date.

Like anything in life, if you're familiar with it, it's easy. Can it get complicated? Of course. But I would just say, just do your research. And make sure you count the cost too. There are two things that are in play here; do your research. Once you get on a comfort level, then you can proceed with it. It works. It's pretty solid. And then the cost. Make sure that if you've got to expand that you have the financial flexibility to be able to accommodate any expansion you need, if not, then you may want to turn to another solution that might be a little cheaper.

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

We use it to provide wireless access to our students, faculty, and non-teaching staff because we are a university, an educational institution. I am one of the non-teaching staff who takes care of the networking side.

The feature that I have found most valuable is its durability because we can rely on this solution. It is also easy to configure. Lastly, if something happens, we get good support from Cisco.

One thing which we really don't like about Cisco is that it is very expensive. If we compare it to other brands like Ruckus or Aruba, it seems to be almost double in price. So that is a major concern. Recently, I have been looking for something comparable to Cisco which is a lower price.

Cost is a major area because if you look at the technical features with other solutions, they seem to be the same in every feature, with no big differences. For example, if you support a 1.5k ACL with two parallel lines, others are supporting 2,000. It's not a major difference, but it is there. I think you can show that it as at par with the competitors.

I would say that the product is best-in-class. The only thing is the price because whether you're a government institution or a private organization, everyone looks for the best price. If we just compare to the competitors on the financial side and we have to pay twice, then it's very difficult for us to go for something even if we know it is very good. So the price should be much less.

Another improvement Cisco Wireless could make is if they provided a calculation document or study on requirements for wall thickness, signal range, switch location, etc.

Additionally, I think it is already very advanced and potentially supports 5G. That is perfectly fine, but it would be good if they could increase their signal strength, because sometimes we face difficulty getting signals, even from a wifi access point in the next room. This goes hand-in-hand with the document I mentioned calculating the range area of the product, etc. There are international standards and/or limitations on that. 

I personally have been using Cisco for a only few years, since I was hired, but my institution has been using it for around seven or eight years.

The stability is good. 

For wireless, I would say it is good. But when we were using the Cisco firewall we found some difficulties setting up and our internet was breaking up or something like that. But from a wireless point of view, it is fine.

Also, one point which just came to my mind about Cisco is if we could have some kind of calculation for the access points because then maybe we could make a web off of all of them. "How much of that access point is required. This access point is covering this much area." If we can have that kind of information it would be easier for us to calculate the capacity. 

It is scalable. We are currently looking at the scalability so that we can provide the infrastructure to some other blocks, as well. I haven't tried it yet or discovered what problems I'm going to face, but I think that it should be able to scale. I think we will be able to do that, but I'm not sure right now.

During peak time, there are around 5,000 or 6,000 users. Now, in COVID-19-like situations, there are maybe a hundred or 200.

We don't have any plans to just switch to another product because we don't have that flexibility. We will just go for open tendering. We will make some generic technical aspects of the product and throw it in the market. Everyone will be invited. We can't just ask for Cisco only. That's why I was worried about their price because if they are the most expensive we will not pay them if they qualify.

The initial setup is not that difficult, it is just technical. For example, if I am looking to set up Cisco, then I should have the skills required to install it. So I would say that the setup is fine. It does not need to be changed. In fact, the product which we have has a controller on our premise that Cisco is now offering to our controllers for switches. So I think this concern is handled over there because controlling through the cloud is a little easier than this centralized controller product, particularly for an institution or organization.

I would say that it's a good solution. Everything is there and I have nothing to point out. 

I would definitely recommend this product, but at the same time, I would say that they should bring their price down. 

Like every solution, it has pros and cons. It's just part of the process.

On a scale of one to ten, I would rate Cisco Wireless a nine. From the product side, I would rate it nine, but if you ask me about the return on investment, I would probably say a six or seven because the investment is huge here.

Cisco Wireless' primary use case is providing application access. It is used in environments where seamless application access and network connectivity are critical.

The device has significantly improved our organization's connectivity and added abilities to the network. The enterprise connectivity is excellent, but the capacity requirements are sometimes very high. Despite the complexity, the solution works very well.

One of the most valuable features we have found is security. It's paramount for our operations. For instance, if you observed our site yesterday, there were multiple attempts to breach it. Therefore, robust security measures are crucial to prevent unauthorized access and protect sensitive data. Additionally, the ability to manage ports connected to the wireless network, including monitoring wireless traffic and tracking old MAC addresses, enhances our overall security posture.

The product could improve the security system's alertness to detect and respond to intrusions more effectively.

The deployment time varies depending on the complexity of the design. A highly complicated design takes three weeks to a month, while a simple design can be completed within a few days.

The network management aspect of Cisco Wireless has significantly eased our job and enhanced the experience for our customers. The quality of service provided is exceptional, which stands out as one of its best features. We've experienced swift response times, particularly in handling network traffic and optimized point-to-point throughput.

We deploy Cisco based on the client's cost and features. Some clients cannot afford it, so we recommend less expensive options.

I rate the product a ten out of ten.

Cisco Wireless products are easy to use. 

Cisco Wireless is stable.

Cisco Wireless is scalable. 

It wasn't easy to set up Cisco the first time, but it got easier once I knew what to do. We have a 12-person technical team to deploy and maintain these solutions. 

Cisco Wireless is expensive.

I rate Cisco Wireless nine out of 10.

We use the solution to broadcast SSIDs. We have around 40 SSIDs with 150 access points across our organization.

The product is easy to manage. It is easy to create SSIDs and add access points to wireless controllers.

Sometimes our customers do not get proper IP addresses from the DHCP pool.

Clients should see our organization’s pop-up page when they connect to our SSID.

I have been using the solution for two years.

The product has been stable for the last two years.

Two people in my organization use the product.

The initial setup is quite easy for me because I have experience using the solution.

The solution is a little expensive compared to other brands.

Cisco is one of the main products in our region. People who want a solution with flexibility and security should choose Cisco. Overall, I rate the product an eight and a half out of ten.

It is an extremely stable and scalable solution. Their documentation and support are also very good.

There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out. 

There is also a small gap in the space of compatibility.

We've been deploying Cisco Wireless in our environment for over 20 years.

It is extremely stable.

It is extremely scalable.

Their support is very good, and their documentation is also very good.

We have only been working with Cisco Wireless. We are a partner and reseller.

Its implementation is not complex. I have trained experts working with me, so it is not at all complex.

Its price is a bit high. It is more expensive than its competitors, but when I look at the return on investment, it is worth it.

If budget is an issue, then you can go for a cheaper option. If you're not planning for a big environment, you don't necessarily need to invest in Cisco because of the price.

I would rate it an eight out of 10. Overall, I am very satisfied with this solution.

I use Cisco Wireless Wireless across my buildings for education. I have students that use Chromebooks and staff that teach using the tool. 

Cisco Wireless provides network access for students. The benefits of using Cisco Wireless are we have enhanced education, and help kids learn and research. Additionally, it helps the staff teach.

The most valuable features of Cisco Wireless are the level of control and management. I am happy with it.

The reporting tool in Cisco Wireless could improve. If I am trying to receive information about a client or user, it's cumbersome to retrieve the information on the controller system. If I'm trying to find out where a client's been, it's cumbersome. You need another tool for Historical logs, but it should be all in one.

I have been using Cisco Wireless for approximately 10 years.

Cisco Wireless is stable.

I can add more access points if needed, Cisco Wireless is a scalable solution.

We have approximately 3,000 users using this solution. We are using the solution extensively.

My experience with Cisco support has been excellent.

The setup of Cisco Wireless is straightforward and it took a couple of days to complete.

I outsource some of the implementations and the planning stage can be the largest issue.

I do most of the maintenance of the solution, such as patching.

I would recommend a third-party integrator if they need help implementing the  Cisco Wireless, they can help out a lot.

I rate Cisco Wireless an eight out of ten.

Overall Cisco Wireless meets my needs, it has been in place for a while, and I am happy with the solution.