Cisco Wireless Reviews

We use Cisco Wireless for networking in an education center.

The most valuable features of Cisco Wireless are security and the ability to manage everything easily. Other solutions, such as Aruba are differentiation.

If you use the EAP for wireless security it is good. The only setback is the user has to have their own login, it is easy to do. If you make a user group for many students because they do not know the password. Having everyone use a group user account is not good. It is best for every student to have their own login. The connectivity will be better.

Cisco Wireless does not have a dashboard that would make it easier for people to manage the solution, such as Cisco Meraki where you are able to monitor the network through the dashboard and everything is visible making it easier. There are many things you can do with the dashboards. With Cisco Wireless if you have to manage the switches, backbone, or update the controllers you have to have someone with Cisco certification or know someone who can support you with the management of the solution. I have colleagues that have difficulties when I am away making changes to the Cisco Wireless devices and this is one of the reasons we are switching this solution to Cisco Meraki.

I have been using Cisco Wireless for approximately 14 years.

The solution is stable. However, I had some issues last month with older Cisco wireless solutions. The certificates for some access points had expired and did not want to connect to the WLC.
Finally, I found a solution and got them all to work fine.

Why did I say it is stable. Since, we had installed it from 2009 until 2020 we had no major problem.
We started with a single SSID then with 2 SSIDs then we went up to 4 SSIDs. All 3 used authentication with a radius server. The fourth was managed by the WLC as Guest wifi.
This situation had to be foreseen because Cisco had announced on June 30, 2016 the dates of discontinuation and end of life of the range of our access points. The end date of routine failure analysis and new service provision had been declared on December 29, 2017.
It took 4 years later to face this certification problem.
Our network system of Cisco was really user-friendly:
-With printing with google cloud before it is stopped.
Our new MYQ system is too
- With our IP phone system
- With all practices (Windows, Mac, Tablets, phones and chromebooks)
- With our accounting system.
We really say Alhamdoulila.

The solution has good coverage and people can have access quickly.

We have approximately 700 students with Chromebooks connecting to the network.

I have not used technical support but if you want technical support it costs money.

I have used HPE and Apple wireless solutions previously.

The installation of the solution is easy but it might not be for others. I have used the solution for a long time.

Cisco Wireless solutions should have a price reduction for educations centers. Education centers are there to help people grow and there are not large budgets. The solution tends to be expensive and it can cause difficulties when purchasing them here in Africa.

I have evaluated other solutions, like Aruba through my nephew. This is the system he used at university in the US.

I would recommend this solution to anyone, Cisco is the best. We are migrating to Cisco Meraki next week.

I rate Cisco Wireless a nine out of ten.

The primary use of Cisco Wireless is for IT solutions. 

I have been using the solution for approximately 10 years. 

I find the solution to be very stable. 

The solution is highly scalable.

We have approximately 1500 users using this solution.

We have been satisfied with the technical support of Cisco Wireless.

The installation is not too difficult but the solution could improve by making the configuration easier.

We did the implementation of the solution ourselves. 

We have approximately 10 engineers and managers that do the implementation and maintenance.

The price of the solution is fair.

I have evaluated Aruba, D-Link, and Ruckus solutions.

I rate Cisco Wireless a seven out of ten.

We use the solution for our company as well as for our clients. 

What's the most important for us is the reliability of this product, and that's it. We are sure that they work fine and they are fully developed and add great new functions.

The support is very good.  Technical support is very helpful.

The initial setup is easy - especially in the Mobility Express solution.

The stability is very good. 

Cisco proposed a new version of their product, however, I don't have any requirements which are not already met.

For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors.

I've used the solution for 20 years. I've used the solution for a long time. 

We've never faced any stability issues. It doesn't crash or freeze. It's reliable. 

We use this solution for medium enterprises. 

I'm very satisfied with technical support. The technical support of Cisco is the best on the market. They are very helpful and responsive. 

I also work with Fortinet. I have much more experience with Cisco. I don't have so much experience with Fortinet.

The initial setup is very straightforward. It's not overly difficult or complex. A company shouldn't have any issues with the process. 

As integrators, we can install the solution for our clients. 

They have different products which can be used by some customers, from small and medium to large enterprises. The portfolio is very wide. It's difficult to say if they are expensive or not as they have expensive products, however, they are very scalable and great for very large objects.

Maybe they are a little bit above the average on the market, however, for what you get, mostly it's worth it.

I'm a system integrator. I'm a Cisco partner. The company is a Cisco Gold Partner.

Cisco is great due to the fact that there is so much documentation online. It's very easy to research it and learn it and to troubleshoot if you need, simply due to the fact that there's so much shared knowledge out there. I'm not sure if that;'s the case for any other solution. 

I'd rate the solution at a nine out of ten.

We primarily use the solution in order to provide wireless clients access to our hospital network.

The BCO is a great basic feature.

We enjoy having access to the security features and MAC filtering. 

All the files are standard and supported, which is a good thing.

The initial setup is easy. It's fairly quick to deploy.

The product scales well and expands quite easily.

The interface could be better.

It's a hospital network; we have a lot of X-ray machines and other machines which may interrupt the WiFi signals. They need to provide more stability with respect to the interference or help us can analyze what is causing the interference issues from the controller side so that we could more effectively troubleshoot.

The pricing of the product is quite high.

I've heard the WiFi 6 is in the market and I would like to explore WiFi 6 features. 

Having a single SSID and adding a personal device or an organizational device that an SSID can automatically pick and connect to would be great.

I've been working with the solution for over ten years at this point. It's been a while now. 

While the product is stable, in some areas when the user sees a disconnection, we are not able to identify whether it's an access point issue or if it is due to some interference in that area of the hospital (due to hospital equipment). We need help detecting issues via the controller.

We have around 4,000 to 5,000 users on the solution. 

It is easy to scale as it is centralized. You just need to add more access points if you would like to expand the product.

Technical support is great. One time, we had a controller issue due to a hardware failure and they replaced it within two days. They are extremely helpful and responsive. We are satisfied with the level of support they provide. 

The initial setup is very simple. It's not overly complex or difficult. A company shouldn't have any trouble implementing it. 

Initially, we need to get the hardware and put the basic configurations of network settings in order. I don't think it will take more than one hour to do the basic configuration. More complexity, however, does take time. 

The solution doesn't require too much maintenance. Our access points are very old, however, they are pretty stable. For around 10 years, we have been running on the old hardware and it is time to renew, actually, as the product is almost end of support. However, so far, the maintenance has been quite minimal.

The first time we implemented the solution, we did request vendor support.

The product is quite expensive, and it's making us reconsider staying with Cisco. 

As this solution is near its end-of-life, my company is looking into other solutions such as Aruba or Huawei. We have not decided yet on what we will do, however, the Cisco pricing is very costly. We would like to check out other options that are cheaper, and which can offer the same kind of stability and features.

I'm just a customer and an end-user.

We aren't necessarily using the latest version of the solution. Some access points, for example, are so old we cannot upgrade them any longer. 

I'd recommend the solution to other users. If you have the money and budget, Cisco is a good, stable solution.

I would rate the solution at an eight out of ten. 

I've worked with system integrators and I have deployed the product on multiple types of environments. I've worked at the corporate offices. I've worked on 3G, 4G offloading, public Wi-Fi networks, et cetera.

You don't have to manage or deploy multiple types of Wi-Fi networks for different use cases. With something like Cisco, your one Wi-Fi solution can cover most or all of your use cases.

It is a good fit for large enterprises or even service providers.

Overall, it's a good solution.

The product is very scalable. 

It's configured well and it supports a lot of configuration options such as the proper corporate SSIDs, tunneling features, and integration with Cisco NACs, or other third-party NACs.

The stability of the solution is good.

The technical support has been helpful.

The third-party integration capabilities could be better. It still works within Cisco-related products, however, third-party integration is still something that needs some relaxing.

The new licensing model isn't as good as what they had before.

I've been dealing with the solution for more than a decade. It's been 10 or 11 years at this point.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

It can scale into whatever level I want to go to. The actual wireless is quite scalable. Scalability is not any trouble.

I've been satisfied with technical support. They are helpful and responsive.

I've also used Aruba. I actually prefer Aruba to Cisco.

The solution has a moderate level of complexity when it comes to the initial setup. It's not too difficult. However, it's not as straightforward as one would hope, either. 

Depending on what type of network the customer wants, the deployment time varies. It can be either one SSID or a proper BYOD case with a corporate SSID, depending on the solution. 

With the new licensing model, the DNA licensing model, it's a bit on the expensive side. It used to have an option for the perpetual and subscription-based models, however, now they've started pushing you to the subscription models.

I'm a Cisco partner.

I'd rate the product at a nine out of ten. Overall, we've been happy with the capabilities of the product.

That said, if I had to choose between Cisco and Aruba, I'd probably choose Aruba.

I implement this solution in restaurants with an external aerial or near the beach. I also deployed this solution in big warehouses.

Managing a large warehouse requires the use of advanced technology that facilitates work in the warehouse, usually through tablets, laptops, and mobile phones, all of which are connected to the management system via the wireless network. Mobility in a large warehouse requires continuous connection to the computer system.

The CISCO wireless network allows all end units to be managed as a single network with a security code. The transition from one access point to another is done smoothly and according to the intensity of absorption.

The most important thing for me is 0 disconnections while working, and that all access points are in one group and will use one access code. The units are easy to install and set up

Guidelines and recommendations on where and how to install the units for perfect coverage.

Any utility to test the signal strength. Today every time we install equipment, certain times are forced to change its location due to poor reception.

And seamlessly integrate with products from other suppliers. It will also help if they include a device diagnostic feature in the next release.

I have been dealing with Cisco Wireless for three or four years.

I have a problem with the small device. Product from Series 300. Sometimes you have to reset this device. Maybe the buffer is overflowing, But after I reset the devices, it's work okay.

I have used TP-Link Solution but the Devices hung every 1-2 days

The initial setup and deployment for small businesses are very simple. But for the one with the controller, you have to set up a controller which is not a GUI utility. You have to type a lot in the command line. If you have this with GUIs instead, it will be better. The deployment time depends on the size of the customer's project. This product doesn't require maintenance, just updates to the firmware. 

I install this solution for my customers. 

I think it's affordable. Maybe there are little differences, but it's not very expensive. But with all Cisco products, you have to pay more for the power supply. You'll have to pay for the PoE converter.

I would recommend this product to new users.

On a scale from one to ten, I would give Cisco Wireless a nine.

Our primary use case is to provide enterprise wireless solutions for employees. We're a system integration provider, and we have a number of customers. Our customers deploy our wireless solutions in an active-standby mode for better network stability. We mostly have customers who have standalone wireless controllers.

I like that Cisco Wireless is easy to implement. If you get stuck with any issues, they have ample documentation on the internet. It's easy to implement, and Cisco documentation is easily accessible.

In the next release, I would like to see some AI capability deployed. Other competitors like Mist and Juniper already have it. So, AI features need to be introduced next year. Cisco is the defacto brand in wireless technology, and they're a little bit behind. They need to introduce some AI features so we can introduce the customer to these new features.

Some training will help because Cisco's new offering, 9800, requires a lot of hands-on experience. This is because the Cisco 9800 controller is new compared to the previous models, like 2504 and 3504. It requires more hands-on experience to get familiar with the terminologies used in 9800. This is because there are some AP profiles and site profiles, and all these things we aren't familiar with. It's a good tool.

I've been implementing Cisco Wireless for the last five years.

Cisco Wireless is obviously very stable, and there's no doubt about that. When you go for Airwave, it's very stable. The new IOx is going to be stable, and we're deploying it for a couple of customers.

You can deploy it for whatever your user wants and their AP count. It's very good when it comes to scalability.

Cisco technical support is great. Cisco is based in Texas and provides technical support in any manner. Cisco provides support to customers who require it for updates or break-fix IT.
Support is wonderful. We haven't had a problem.

It's easy to set up and implement this solution. For a basic implementation, you can deploy it within two or three hours. This is for a basic deployment for publishing SSID and testing. At a granular level, you may need a week to deploy this solution. This is because, in wireless scenarios, you need to do tests and try different testing scenarios. It's a very good basic solution for deploying to the cloud.

From a pricing point of view, it's a little bit expensive compared to competitors like Aruba and others. But the product is also very promising and very stable. The hardware is wonderful. As a system integrator, it's okay, but you'll probably see it as expensive as a customer.

I would advise potential users to implement Cisco wireless if they're implementing Airwaves. The old models like 2504 and 5508 work well with Airwaves. But it requires some specific knowledge to take that to the controllers and unplug the device. Some connectivity is derived from the core to the controller. You need to know what type of connectivity is required, what kind of access, and all those things. Cisco 9800 is a pure IOx, and it has a very straightforward configuration. It's very easy when compared to Airwaves.

On a scale from one to ten, I would give Cisco Wireless a ten for stability and performance. I don't have any issues with that.

We've got a very large install base with Cisco Wireless. We use it for a number of situations.
We use it in warehouses, retail branches, and offices.

It is a reliable and robust solution. Access and Mobility Groups are useful. We don't use anything very fancy.

Its licensing has been very frustrating. There is also the complexity of managing the product. These are probably the two reasons why we're looking at Aruba.

The way they license this product is not simple. There are some good features in the latest version, but there are additional license costs as well, which is frustrating for us. It is not really a feature issue for us. It really comes down to cost and licensing.

They should make it a bit simpler to manage. We find the overall solution a little bit more complex than we would like to deal with. Its troubleshooting is a bit difficult, and it does require a high skill set. Comparatively, Aruba seems quite simple. One of the benefits of the Aruba product is that it is cloud-managed. We don't have to manage the management platform itself, whereas Cisco is on-premise. Its user interface could also be better.

I have been using this solution for maybe 15 years.

It is stable and reliable.

It is scalable. There are no issues with scalability. We have approximately 5,000 users.

They are very good. I am satisfied with their technical support.

Over the last 15 years, we've done so many installations, and we've had them refreshed many times. We've also done installations in the last six months. It is in the middle in terms of complexity. It is neither straightforward nor too complex.

Its licensing is not simple. There are additional license costs for features, which is frustrating for us. There are some features that are included for free in the base Aruba product, but they are available at additional costs in this solution.

I would rate Cisco Wireless a six out of ten.

Until we switched to Ruckus about a month ago, we had used Cisco Wireless products for the past ten years at our school of about 1800 students and 250 employees, including the teachers. The teachers and students all use iPads so wireless (Wi-Fi) is a big part of our network.

We used Cisco for everything, including wired switches, wireless switches, the core switch, etc. For the wireless network we used Cisco WiSM, which is the old version of Cisco's wireless controller. Since we had used this Cisco equipment for so long and it was showing its age, we ultimately decided it was time for us to renew everything along with all the new features that are now available.

I enjoyed Cisco's Meraki MDM which we already had installed, even though at the end of the day it was too expensive for us to continue in that direction when upgrading.

Overall, Cisco was stable and worked well for all our needs until we started having more and more students and teachers using YouTube and Zoom — what with classes being isolated and everything — which put a lot of strain on our Wi-Fi network. 

The biggest reason why we could no longer continue with Cisco Wireless was because of the high cost to upgrade everything. It was disappointing that Cisco treated us as just another big company, and did not offer any leeway on their pricing given that we are an educational institute. And although the system we had in place from Cisco Wireless was good enough over the last ten years, it started to show its age when pushed to its limit during the pandemic.

Generally, and this isn't so much a question of support, it was also very difficult for us to determine exactly what the problem was when we had a problem. We didn't have enough tools for diagnosis on the system, in terms of identifying who is connected where at a certain point in time and so on. We would have liked more tools when it comes to diagnosis and traceability.

I've used Cisco Wireless for over ten years. 

The Cisco system worked well before, for many years. It was only after we started having capacity issues that we found the stability was suffering.

Along with the isolation measures, students and teachers started using Zoom and video sites like YouTube much more, which is when the wireless system started to show its limits.

After ten years of having the same system, we essentially started again from scratch when it came to upgrading. We looked into scaling up with Cisco Wireless, but unfortunately it would have been too expensive for us.

We didn't have much contact with Cisco technical support. The consultants would do the job for us, and the only time we needed them afterwards was when we had a problem with our Wi-Fi controllers. 

We had two controllers for high availability and when we realized that the second one was not working, we contacted support. Unfortunately, we didn't have SMARTnet for it, so we ordered SMARTnet to be able to exchange the device, and they said we just renewed the SMARTnet so we had a penalty of one month without the second controller.

We did not appreciate the way they handled it, because even though it wasn't a lot of money to them as a big company, it was a lot of money to us. I don't believe that was the right way for them to behave, especially with a school. We would have teachers come and tell us, "What's going on with the Wi-Fi? It doesn't work." But I couldn't really tell them, "It's a Cisco resource," and all that.

Actually, we have now switched to Ruckus only about a month ago. After evaluating the costs for upgrading the entire wireless network, we found that it would have been too expensive for us to continue with Cisco Wireless.

For deployment and maintenance we had three technicians and we also had support from our consulting company. We actually changed consulting companies twice, and we used them mainly for making updates and changing the setups.

With the most recent consulting company, we unfortunately lost contact with them and didn't have the documentation to finish the job that they had started.

The licensing system is very rigid. I work for a school and we are just treated like big companies. At some point, there's a limit to what we can do about that.

I can't remember what we paid for the equipment, though in the end we bought some extra switches from an aftermarket company. We started doing our own replacing of equipment, which we didn't really use. The SMARTnet contract was only for the core switch and the Wi-Fi controllers, and we didn't go that way for the rest of the equipment.

If we had, it would have cost something around $2000-$3000 per switch, and we have 30 of them, so it wouldn't have been affordable for us.

The best advice I can give is to always get a second opinion. When I arrived six years ago, we had way too many access points, and the density was causing a lot of interference. It was only after removing some access points that we had better Wi-Fi. When asked, the school said that they had originally added more access points because the Cisco technicians told them to.

I would rate Cisco Wireless a seven out of ten. 

We have a business center with about 600 tenants. We use Cisco wireless throughout our business center. We have a coverage shortfall for WiFi access for our customers.

We have 600 users in our building spread between roughly 20 to 25 different companies. We all have different needs and different security issues. 

The flexibility on the controllers isn't that great.

We always have to inject a third-party if we want to do things on social media, etc. If you have a guest network, you can make some connections with guest networks within your social media account — that's not the case with the standard solution from Cisco. You always have to get a third-party solution.

Our solution is prehistoric — it's seven years old. Still, they have perfectly served all of our needs. But now the market is changing. Because of COVID-19, more and more people are using wireless solutions. They're using Teams. They have bandwidth issues. That's a limitation with Cisco — you have to change all your APs again.

There's no way to upgrade it to make it faster and better, overall. The only thing you can do is add more access points, but then you have to license each access point. 

This solution is highly stable. We have only had one issue in seven years. We had one issue with our controllers. We upgraded our controllers and there was a little bug, but that was solved very quickly.

Also, we've never experienced any downtime.

It's scalable, but there is a break-level replacement cost.

We expanded seven years ago. If we want to expand further, we'll have to replace our controllers and add new access points. So expandable? Yes, but it's pricey.

Cisco has a great support team. We pay a lot for support, but they are very accurate. They are very fast. They are very good and they have great knowledge.

We have a very good partner for technical support. We have a contract with them. The support is always great but it's limited to just one product.  

The initial setup is fairly complex because we have a lot of VLANs in order to enhance our customers' user experience.

This solution is expensive, but you get value for your money.

Cisco is not cheap. That's actually an understatement. Our Cisco partners want us to partner with Cisco Meraki solutions because their cloud platform is monthly-based. We pay roughly $2,000 a year with our current subscription.

I would recommend this solution to other users. If you're interested in Cisco, Meraki is a good choice, but they are lagging a little bit behind in terms of technology. If you compare Aruba with Mist, Mist has the most advanced wireless solutions that you can possibly get at the moment.

After over seven years of use, overall, on a scale from one to ten, I would give this solution a rating of seven.