Cisco Wireless products are easy to use.
Support at Za irery
The solution is stable and easy to use
Pros and Cons
- "Cisco Wireless products are easy to use."
- "Cisco Wireless is expensive."
What is most valuable?
What do I think about the stability of the solution?
Cisco Wireless is stable.
What do I think about the scalability of the solution?
Cisco Wireless is scalable.
How was the initial setup?
It wasn't easy to set up Cisco the first time, but it got easier once I knew what to do. We have a 12-person technical team to deploy and maintain these solutions.
Buyer's Guide
Cisco Wireless
March 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
Cisco Wireless is expensive.
What other advice do I have?
I rate Cisco Wireless nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer at a museum or institution with 501-1,000 employees
A stable and easy-to-manage solution with a straightforward initial setup
Pros and Cons
- "The product is easy to manage."
- "Sometimes our customers do not get proper IP addresses from the DHCP pool."
What is our primary use case?
We use the solution to broadcast SSIDs. We have around 40 SSIDs with 150 access points across our organization.
What is most valuable?
The product is easy to manage. It is easy to create SSIDs and add access points to wireless controllers.
What needs improvement?
Sometimes our customers do not get proper IP addresses from the DHCP pool.
Clients should see our organization’s pop-up page when they connect to our SSID.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The product has been stable for the last two years.
What do I think about the scalability of the solution?
Two people in my organization use the product.
How was the initial setup?
The initial setup is quite easy for me because I have experience using the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is a little expensive compared to other brands.
What other advice do I have?
Cisco is one of the main products in our region. People who want a solution with flexibility and security should choose Cisco. Overall, I rate the product an eight and a half out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Wireless
March 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Director, Business Technology Solutions at a financial services firm with 10,001+ employees
Good support and documentation, and extremely stable and scalable
Pros and Cons
- "It is an extremely stable and scalable solution. Its documentation and support are also very good."
- "There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out."
What is most valuable?
It is an extremely stable and scalable solution. Their documentation and support are also very good.
What needs improvement?
There is no technology without room for improvement. The main setback with Cisco solutions, not only with Cisco Wireless, is having to update the OS manually. We are now migrating to Miraki, so we've been able to work that out.
There is also a small gap in the space of compatibility.
For how long have I used the solution?
We've been deploying Cisco Wireless in our environment for over 20 years.
What do I think about the stability of the solution?
It is extremely stable.
What do I think about the scalability of the solution?
It is extremely scalable.
How are customer service and support?
Their support is very good, and their documentation is also very good.
Which solution did I use previously and why did I switch?
We have only been working with Cisco Wireless. We are a partner and reseller.
How was the initial setup?
Its implementation is not complex. I have trained experts working with me, so it is not at all complex.
What's my experience with pricing, setup cost, and licensing?
Its price is a bit high. It is more expensive than its competitors, but when I look at the return on investment, it is worth it.
What other advice do I have?
If budget is an issue, then you can go for a cheaper option. If you're not planning for a big environment, you don't necessarily need to invest in Cisco because of the price.
I would rate it an eight out of 10. Overall, I am very satisfied with this solution.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Director of Technology at a individual & family service with 201-500 employees
High level of control, excellent support, and scalable
Pros and Cons
- "The most valuable features of Cisco Wireless are the level of control and management. I am happy with it."
- "The reporting tool in Cisco Wireless could improve. If I am trying to receive information about a client or user, it's cumbersome to retrieve the information on the controller system. If I'm trying to find out where a client's been, it's cumbersome. You need another tool for Historical logs, but it should be all in one."
What is our primary use case?
I use Cisco Wireless Wireless across my buildings for education. I have students that use Chromebooks and staff that teach using the tool.
How has it helped my organization?
Cisco Wireless provides network access for students. The benefits of using Cisco Wireless are we have enhanced education, and help kids learn and research. Additionally, it helps the staff teach.
What is most valuable?
The most valuable features of Cisco Wireless are the level of control and management. I am happy with it.
What needs improvement?
The reporting tool in Cisco Wireless could improve. If I am trying to receive information about a client or user, it's cumbersome to retrieve the information on the controller system. If I'm trying to find out where a client's been, it's cumbersome. You need another tool for Historical logs, but it should be all in one.
For how long have I used the solution?
I have been using Cisco Wireless for approximately 10 years.
What do I think about the stability of the solution?
Cisco Wireless is stable.
What do I think about the scalability of the solution?
I can add more access points if needed, Cisco Wireless is a scalable solution.
We have approximately 3,000 users using this solution. We are using the solution extensively.
How are customer service and support?
My experience with Cisco support has been excellent.
How was the initial setup?
The setup of Cisco Wireless is straightforward and it took a couple of days to complete.
What about the implementation team?
I outsource some of the implementations and the planning stage can be the largest issue.
I do most of the maintenance of the solution, such as patching.
What other advice do I have?
I would recommend a third-party integrator if they need help implementing the Cisco Wireless, they can help out a lot.
I rate Cisco Wireless an eight out of ten.
Overall Cisco Wireless meets my needs, it has been in place for a while, and I am happy with the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at Saudi Customs
Reliable, good support, and simple initial setup
Pros and Cons
- "Cisco Wireless is reliable and stable."
- "Cisco Wireless is reliable and stable."
- "The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions. In the Aruba wireless solutions, there are reports that are provided regarding uploads, downloads, and other internet activity that are useful. If this feature was added to Cisco that would be a benefit."
- "The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions."
What needs improvement?
The coverage area of Cisco Wireless could improve. Additionally, the reports when a problem arises could be better, such as how it is done in Aruba Wireless solutions. In the Aruba wireless solutions, there are reports that are provided regarding uploads, downloads, and other internet activity that are useful. If this feature was added to Cisco that would be a benefit.
For how long have I used the solution?
I have been using Cisco Wireless for approximately 10 years.
What do I think about the stability of the solution?
Cisco Wireless is reliable and stable.
What do I think about the scalability of the solution?
The coverage of Cisco Wireless could improve.
How are customer service and support?
The technical support from Cisco is very good.
Which solution did I use previously and why did I switch?
I have used other solutions previously, such as Aruba and Huawei wireless.
How was the initial setup?
The initial setup of Cisco Wireless is not complex. However, sometimes when connecting all contact points with the new wireless controller, there is too much configuration.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Wireless is in the high range compared to other solutions. The solution could be less expensive.
What other advice do I have?
I am satisfied with Cisco Wireless.
I rate Cisco Wireless an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer, IT Manager at a educational organization with 51-200 employees
Simple installation, reliable, and good support
Pros and Cons
- "The technical support from Cisco is good."
- "Cisco Wireless solutions are highly scalable."
- "There are some features I would like to have in Cisco Wireless, such as Telemetry and other IoT. However, they are available in the new version of the solution."
- "There are some features I would like to have in Cisco Wireless, such as Telemetry and other IoT. However, they are available in the new version of the solution."
What needs improvement?
There are some features I would like to have in Cisco Wireless, such as Telemetry and other IoT. However, they are available in the new version of the solution.
For how long have I used the solution?
I have been using Cisco Wireless for approximately 15 years.
What do I think about the stability of the solution?
Cisco Wireless solutions are highly scalable.
What do I think about the scalability of the solution?
The solution is highly scalable. I have about 60 access points and it is scalable with a thousand access points.
How are customer service and support?
The technical support from Cisco is good.
How was the initial setup?
The initial setup of Cisco Wireless is easy.
The process involves taking the Cisco Wireless device and adding it to the network. You connect the device to the controller, and then the controller can be configured. It's very quick and easy.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Wireless equipment is expensive.
Cisco has introduced a subscription pricing model where you have to always pay and renew.
What other advice do I have?
I plan to change to a Catalyst 9800 next year.
If companies already have Cisco wireless infrastructure, the deployment of this solution will be easy.
I rate Cisco Wireless a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Architecture Department at a university with 51-200 employees
High speed connectivity combined with 100% reliable hardware
Pros and Cons
- "The features that I have found most valuable with Cisco Wireless is that the average connectivity for this WIFI access point is 2.5 gigabytes. That's the highest technology and highest connectivity. They started using the new technology and WIFI to get you a faster connectivity."
- "Any people who are looking to get a stable solution with and long life and long time connectivity should go with Cisco."
- "In the next release, they should add a better reporting feature. The reporting will tell you if you have a problem. That will make the diagnostics easier."
- "In the next release, they should add a better reporting feature."
What is our primary use case?
I use Cisco Wireless for education as I am managing a school. We use it for connectivity for students and teachers. It is an international private school. This is why we have to get high speed connectivity.
How has it helped my organization?
I have not used the solution for enough time to give a full evaluation but I will tell you the estimate - I estimate that it will reduce the time for a student to do their work and reduce the time for copying and transferring data through the local network. That's the reason that what we needed to get this hardware.
What is most valuable?
The features that I have found most valuable with Cisco Wireless is that the average connectivity for this WIFI access point is 2.5 gigabytes. That's the highest technology and highest connectivity. They started using the new technology and WIFI to get you a faster connectivity. All companies jumped from Wave 2 to WIFI 6 for the high speed.
What needs improvement?
I selected Cisco Wireless because I found they improved everything, but there is still a gap in Cisco reporting. It did not invest more into giving accurate reports. That's the missing thing in the solution.
In the next release, they should add a better reporting feature. The reporting will tell you if you have a problem. That will make the diagnostics easier. Although, we have not had problems that required a lot of diagnostics.
For how long have I used the solution?
I just implemented the Cisco Wireless WiFi 6 last weekend.
What do I think about the stability of the solution?
I would be liar if I answered if it is stable because it has only been up for two days.
But the Cisco solution overall, and Cisco Wireless generally, are 100% stable.
What do I think about the scalability of the solution?
It is scalable. We have around 2000 students and teachers using it because we are an educational institution.
I'm the IT manager. My role as IT manager is managing the whole technology results.
We require three staff people for deployment and maintenance of Cisco Wireless - a network administrator and two IT specialists.
How are customer service and support?
They are good.
Which solution did I use previously and why did I switch?
I have been using the Cisco solution since 2011.
How was the initial setup?
The initial setup right now of the access points to the WIFI, and to the switches are managed by FortiGate firewall and the wireless controller. So the routing is through the FortiGate firewall and the activity is through the Cisco switches managed through the wireless controller.
The plan was to upgrade the firewall and remove the old non-supported access point from the system because I used hybrid between these two and WIFI 6. Because this hardware is very expensive to get all at one time, we have a plan to replace all access points for these.
The development takes three days. But the delivery takes a long time. They take a lot of time to deliver hardware.
What about the implementation team?
We implemented with a Cisco partner. They were experts. They did all they were supposed to do and it was active within the time as planned.
What was our ROI?
Two days is not enough to see ROI.
But for the previous experience, yes, I can see ROI. The old access points stayed with us since 2015. I have some working since 2017. I removed some from the system, so I have all 2017 access points still working. That is quite a reliable system.
What other advice do I have?
Any people who are looking to get a stable solution with and long life and long time connectivity should go with Cisco.
The big lesson is that when you invest in expensive hardware, you have to understand that it should be a trusted hardware to give you stability and to make sure that your investment will be returned soon. The cost of implementation and downtime with Cisco are less than with other solutions.
On a scale of one to ten, I would give Cisco Wireless a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Leader - Data Center at YSSY & Co
Great technical support with a simple setup and a flexible design
Pros and Cons
- "Support is fantastic. They are helpful and responsive."
- "Our team is able to design the solution with the necessary features."
- "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."
- "The pricing of Brazil is very expensive. When you look at other options, they are much cheaper."
What is our primary use case?
I primarily offer my clients solutions with managed services, the standard managed services. It is used for wireless connectivity.
What is most valuable?
Our team is able to design the solution with the necessary features. It's flexible.
The solution overall is quite good.
Support is fantastic. They are helpful and responsive.
It's a very simple solution to set up.
We find the solution to be scalable.
The stability on offer is great.
What needs improvement?
The pricing of Brazil is very expensive. When you look at other options, they are much cheaper.
For how long have I used the solution?
I've been working with Cisco since 2000. I've had well over a decade of experience with the product so far. I've used it for a long time.
What do I think about the stability of the solution?
The stability has been great. We haven't had any issues. It doesn't crash or freeze. There aren't bugs or glitches that you have to deal with. The performance is good.
What do I think about the scalability of the solution?
We've found the solution to be quite scalable. If a company wants to expand it, it's not a problem.
We have about 200 people using Cisco Wireless right now.
How are customer service and support?
Technical support from Cisco is excellent. We are very satisfied with their level of attention. They have always been helpful and responsive.
Which solution did I use previously and why did I switch?
I have experience with both Meraki and Cisco.
How was the initial setup?
The initial setup is simple. A company shouldn't have any issues with it. It is not something that is too difficult or complex.
We have five engineers that can handle deployment for our clients.
What about the implementation team?
We've used both consultants and resellers when it comes to setting up the solution.
If our clients need assistance, we can help them set it up.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is quite high.
Clients can pay a licensing fee on a monthly basis.
Any extra fees would depend on the individual client projects.
What other advice do I have?
We're a Cisco partner.
I used various deployment models, including cloud and on-premises as well as hybrid.
I would rate the solution at a ten out of ten. We've been quite happy with its capabilities overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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