Citrix Gateway Reviews

Its ease of use and how everybody can easily work through it are the most valuable features.

We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues.

I have been using Citrix Gateway for five years.

Their technical support is good.

It is medium in terms of complexity.

I would recommend this solution. I would rate Citrix Gateway a seven out of ten. There are a couple of features that could be improved. These features are available in other solutions, such as VMware.

It's easy to build basic configurations.

It's easy to use for both unmanaged and managed clients. It's very simple, all you need is a browser.

We have experienced issues relating to multi-factor authentication.

I have been using this solution for more than ten years.

Citrix Gateway is both stable and scalable. You could have anywhere from 50 to 50,000 people using it. 

The technical support is very responsive and fast. 

The initial setup was very straightforward. You can get it up and running within four hours.

I believe the pricing is comparable to SaaS.

On a scale from one to ten, I would give Citrix Gateway a rating of nine.

The primary use case of this solution is for a virtual desktop infrastructure.

The most valuable feature is that it is secure.

The price could be reduced because it is slightly more costly than others available in the market.

Technical support could be improved.

They could do something more with the dashboard.

I have been using Citrix Gateway for approximately six years.

Citrix Gateway is stable and we have not experienced any issues.

It's a scalable product.

Technical support is not great. There is no proactive support for patches that have been released. For example, there are no mailers to advise you that there are new patches available. 

There is no direct communication and there doesn't seem to be any focus on the customer.

Pricing is very high if you do a comparison with what is available in the market. It ends up being very expensive.

Apart from licensing, there are additional fees for support and partnerships.

For customers who are concerned with security and would want to have virtual machines in their environment, I recommend this solution. Otherwise, this product is costly.

I would rate this solution a seven out of ten.

Our biggest, most consistent problem was renewing certificates. Otherwise, it works like it isn't even there. It's just a workhorse.

I'm pretty well settled on Citrix. They have the highest performing application on the planet, as far as I know.

Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.

It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it. I'm not sure that that's necessarily a critique on it. It may be more of a critique on me and my abilities with it, however, it isn't necessarily straightforward. It could stand for some improvement in that sense.

If there were wizards for standard deployments, that might be nice. If there were prompts for situations like trying to deploy one virtual server behind one virtual storefront where the how-to was explained, that would be great. Other than that, you have to get really deep in the gears and figure out which gear you need to move and what lever you've got to pull. It's complex.

I've used the solution as recently as three to six months ago. I have been using the solution off and on in one shape or form for probably eight years.

The solution is rock solid. The only problem I ever had with stability on any consistent basis was replacing certificates on a yearly or semi-yearly basis. Otherwise, it is great and extremely reliable.

The solution has a great ability to scale. That's not a problem at all on the solution.

Their help desk is reasonably good. However, without wizards, I can spend two hours on a technical support call just trying to figure out how to set something up. That's not a slight on their level of service; however, if the solution made a few design tweaks, it would mean I could spend less time calling them for assistance.

The initial setup was complex; it was not straightforward.

The deployment takes about one to two hours.

It's a very feature-rich device. You have to dial into the specifics of what you want to use. It's like a Swiss army knife. It's got a thousand different uses and you only have one or two that you want to use it for. You have figure out just how to set up for those one or two uses.

I have a good deal of experience with Citrix. They're sitting on top of the heap as far as I can tell. It's not just clout and name recognition, but the actual product and actual performance delivery are stellar. They've got it set far as I know.

We're using the latest version of the solution.

I'd rate the solution a solid nine out of ten. It's a pain to set up, however, once you've got that sorted, it's an extremely solid product.

The most valuable features are security and authentication.

The session monitoring capability is good.

I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.

We have not had any trouble with stability, aside from our setup issues.

We have had no issues with scalability.

I have not been in contact with technical support.

The initial setup is quite straightforward because we have been using it for some time. We did experience some setup issues, which were mostly related to misconfiguration.

The time for deployment is perhaps a week or less.

We have an in-house team that handles deployment and maintenance.

This is a solution I would recommend.

Overall, this is a good solution that is stable, but I would like to see improvements to the logging capability.

I would rate this solution an eight out of ten.

Our primary use case of this solution is to give solutions for automating subject data. We provide automation solutions and build the APAs around Citrix Netscaler. 

What I find most valuable about this solution is that it runs seamlessly. It is very streamlined. 

Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates.

I have been using Citrix NetScaler Unified Gateway for around two years now.

The previous version was very stable and so far I haven't had any bugs or issues with the newer version. 

The version we're currently using isn't as scalable as the previous one.

I haven't used their technical support yet.

The initial setup was easy and straightforward. After reading the documents provided, I was able to do everything myself. 

We haven't looked at other solutions, because our client preferred Citrix NetScaler Unified Gateway, so we had to comply with that.

On a scale from one to ten, I will rate this solution an eight. In the next version, I would like to see better configuration of repairs and downloading certification. Better exposure would also be a plus. 

We are working on a software-defined network spanning Botswana, South Africa, Namibia and Zambia. We looking for a solution that promise to extend the benefits of virtualization into the core of our networking infrastructure

So far the DevOps team has been able to deliver apps with a consistent feel. This is still an internal project but we are pretty much excited with way it is going

It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product. scales easily and works with azure and aws

Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it. 

There are no glitches or bugs, as long as you get the initial installation right without any problems. Then you can be sure of a solution that runs without much need of hands-on supervision.

Citrix solutions are easily scalable, considering that they run on top of the Microsoft platform.

We run it in at most 15-person offices, but we're starting to see what happens if we run it through three data centers, two of which are outside the country. That's what we will be working on next month. We are in plans of deploying the solution to a greater number of users.

The Citrix customer support is good. You should not have any problems from Citrix.

The initial setup is straightforward. A mid-level system integrator can deploy the solution.

Usually, with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive.

Get access from a Citrix partner, because you are sure of support from them. Also, make sure that the partner you partner with has the right skills to actually deploy the solution.

I would rate this solution as eight out of ten.

We primarily use the solution for load balancing.

The unified gateway and the active gateway, particularly used for desktop load balancing for web servers are the most valuable.

The solution easily integrates with other solutions.

The solution can be a bit pricey.

The stability of the solution is perfect.

Technical support is okay.

The initial installation is very easy.

We use public and private cloud deployment models.

For the use cases we have, the solution is perfect.

It's a very mature product, it is working very nicely and it's very well established. I would rate the solution ten out of ten.