Commvault Cloud Reviews

Our clients use the solution for their emails.

The email archiving feature is very smooth and better than others.

The product must improve Oracle client configuration. It is difficult to configure clients of Oracle and SaaS. The solution must also improve bare metal restore for Oracle and Active Directory. Active Directory is not fully protected with bare metal restore. The tool must improve the 1-Touch recovery of Oracle and Active Directory.

The product must provide features for converting VM to physical and physical to VM.

I have been using the solution for six years.

I rate the solution’s stability an eight out of ten.

The tool’s scalability is very high. It can be scaled in any environment. I rate the scalability a ten out of ten. In a single organization, we have 4000 to 6000 users. Our clients are enterprise businesses.

Technical support is very good. The support personnel are very fast and helpful.

Positive

It is easy to configure the tool. I rate the ease of setup a nine out of ten. The on-prem version is better than the cloud version. In the future, as the technology grows, the cloud version will be better. Our customers trust the on-prem version. It takes one day to deploy the product.

To deploy the solution, we must install Commvault’s master server and MediaAgent. Then, we must configure the email archiving solution and add storage.

The product is cheap. It is an integrated solution. I rate the pricing a two out of ten on a scale of one to ten, where one is cheap, and ten is expensive. We have to pay for the implementation services.

Our company has a partnership with Commvault. Overall, the solution is better than its competitors. I would advise people to use the solution again and again. Overall, I rate the product an eight out of ten.

We had a requirement to store our database and virtual machine backups in the cloud instead of having local backups. To fulfill that requirement, we use a Metallic solution. The reason that we are moving to Commvault Metallic is that, at that moment, we are using a Commvault backup solution. While using the Commvault backup solution we got positive feedback. So, we didn't hesitate to move to their own cloud solution, Metallic. While using this product, we've also received the same positive feedback.

We had a backup solution. We were trying to find a better backup solution than the old one. We were searching for backup solutions based on the below criteria:

• Backup-taking method
• Backup retention and the ability to change retention
• WORM feature availability
• Security tools
• 24/7 Availability
• Portability of Backup and VM
• Deduplication ratios
• Encryption mechanism

While we were looking out at the market, we found this solution perfectly matched so we decided to try it.

The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic. Space is a very important factor. Thanks to this deduplication ratio, we are able to maintain our backup retention time for a variety of reasons. It also reduces network traffic and saves us from network-related issues. When the backup gets smaller, we can easily transfer between locations very quickly and accurately. It provides good cost savings as well.

We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud. So we are looking forward to having a good solution that can work with us. The Metallic team is working on this and will come up with a better solution in the future. If we can figure out this issue, we won't have future issues relating to our government authorities, and we can also fulfill our company's requirements easily.

I've been using this product for the last year.

It is maintaining our backup without failing.

The scalability is very good.

The support team wants to improve its SLA.

Neutral

We did use a different solution; this is the better solution for us.

The initial setup is straightforward.

We implemented with a vendor team and I would rate their services eight out of ten.  

We have noticed an ROI related to good space and network utilization savings.

In this product, the cost-benefit is very high.

We also evaluated EMC NetWorker, Veeam, et cetera.

This is one of the best solutions I've come across.

Our company integrates Commvault Cloud, a backup and recovery software solution, for customers. While Commvault Cloud itself resides in the cloud, each customer has the flexibility to choose their preferred cloud provider.

Commvault Cloud has been reliable for our customer's data backups – I haven't encountered any problems, and restorations have consistently been stable.

Commvault Cloud streamlines operations with its built-in scheduler, but we can also leverage external scheduling tools through its Bay REST API. This allows for comprehensive disaster recovery processes, including source and replication monitoring, for both backups to the cloud and failovers back from the cloud, ultimately optimizing our disaster recovery workflows.

Commvault Cloud cuts operational expenses by eliminating the need for on-premise software installations, and its integration with multiple cloud storage providers allows us to leverage the most cost-effective options for our backups.

Commvault Cloud's deduplication technology and compression capabilities solved our challenge of backing up massive data volumes by eliminating redundant data and significantly reducing storage requirements.

Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications. It offers flexibility with disaster recovery features, efficient storage management, and strong compliance capabilities for governance.

Commvault Cloud currently lacks support for backing up Proxmox environments, which limits its functionality. This is an area where the software could be improved.

I have been using Commvault Cloud for three years.

I would rate the stability of Commvault Cloud ten out of ten.

I would rate the scalability of Commvault Cloud nine out of ten.

While technical support offers a quick response time in English, French-language assistance comes with a wait due to limited availability.

Positive

The initial deployment of Commvault Cloud is straightforward. The cloud version is much easier than the on-prem one because Commvault has reduced the product to the primary use for end users.

Commvault Cloud deployment time varies depending on what you're backing up. Simple setups, like backing up Microsoft Mailbox or SharePoint, can be done in one to two hours, while more complex on-premises installations for VMs or servers might take half a day up to one day.

Two to three people are required for the deployments. This includes one person from the customer's IT department and an end user of the application.

We implement Commvault Cloud for our customers.

I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest.

I would rate Commvault Cloud nine out of ten. Commvault Cloud is one of the best backup products I have used. When I install Commvault Cloud in a customer's organization, I never worry about it not working. It helps me sleep at night. 

We handle Commvault Cloud maintenance for our customers, ensuring smooth operation. While issues are rare, we often assist customers with restoring data, as infrequent use can lead to forgetting the process. Additionally, we perform biannual agent upgrades to maintain optimal performance.

I recommend Commvault Cloud to others. 

We are a part of a global team for data protection. We have multiple regions around the globe that we are supporting 24/7. This is our presence with respect to the data protection environment.

We are backing up around eight petabytes of data in our organization. We have multiple platforms that are being backed up. We have OS servers, and we are also backing up multiple applications such as Exchange. We are using different databases such as Oracle and SQL Server. We also have NAS shares originating from NAS devices.

We have a hybrid environment, and we also have on-prem. We are backing up on-prem, and we also have a cloud for which we are using Azure Backup. Currently, I'm using version 11 and service pack 22. I started with version 7, and I have worked on versions 8, 9, and 10.

We have a global presence, and we are backing up a lot of remote sites. We have integrated a couple of cloud services by using Commvault. For the cloud environment, for a few regions, we have not directly backed up. We have implemented the Commvault solution inside the cloud. So, we are using it as a normal backup application rather than using the native backup solutions in the cloud, but for on-prem, we are completely using Commvault. 

Commvault has a concept of workflows. It has a lot of default workflows, and it also allows you to customize your workflows, which minimizes the manual intervention of the admins. If these workflows were not in place, the admins would spend a lot of time in manual intervention. On average, we save 25% to 30% of workload with the automation of tasks.

Commvault is helpful in reducing storage costs. There is a concept called deduplication, and Commvault has extensive technology and a lot of features when it comes to deduplication. It is one of the backbone features of Commvault that helps in reducing the space consumed on storage devices, which reduces the storage cost. On average, we can reduce up to 80% of the storage costs by implementing the deduplication technology by Commvault. 

IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data.

It is user-friendly. Commvault offers all kinds of solutions to integrate with multi-cloud, and it is very easy to deploy and integrate.

Commvault’s coverage for applications, databases, and virtual workloads is very good. I've been working with Commvault for the last 12 years. Commvault can support any workload that you have in your environment. They are also evolving with new technologies. They are being able to adapt to the upcoming and emerging new technologies. You can back up anything by using Commvault. When MongoDB was quite new in the market, Commvault was already supporting backup for MongoDB. Commvault is evolving at a very good pace.

Commvault offers a lot of solutions for disaster recovery. Previously, they had only native or legacy disaster recovery for standalone backup services. Then, they came up with something SQL Log Shipping where you can have two servers, primary and secondary, and you can do SQL Log Shipping between the two. So. when a primary server goes down, it can bring up to the secondary server by restarting the SQL instances. Commvault also offers high availability. It offers global DNS, and there wouldn't be any manual intervention when one of the backup services goes down. So, it supports the cluster mode. These are the three options right now that Commvault is offering with respect to disaster recovery. They are also offering some cloud-based solutions for disaster recovery.

Commvault can adapt to multiple storage platforms. There is a vast list of storage arrays that are supported by Commvault. The software drivers are provided with Commvault. It has the IntelliSnap feature, and Commvault is doing well to support multiple storage arrays from different storage platforms.

We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center.

Commvault is doing releases very often. The services packs and maintenance releases come quite often. They should slow down a little bit because quite often, when we implement a feature release or a bug-fix release, it causes some issues, and some of the options do not work.

It is more expensive than other solutions.

I've been working with Commvault for the last 12 years.

The frequent releases from Commvault impact the stability. When we implement a feature release or a bug-fix release, quite often, it causes some issues, and some of the options do not work. This is one of the cons that we have related to the stability of the Commvault application.

It is very flexible. We did not find any issues with regard to scalability. We are backing up eight petabytes of data. 

In terms of users, we are a team of six people providing 24/7 support. We are a part of the Global Data Protection team in our organization. In our team, we have Data Protection Engineer 1, Data Protection Engineer 2, and Data Protection Engineer 3. Apart from that, we have Architect 1 and Architect 2. These are the standard roles in any team across the organization.

We have very well-versed and capable engineers in our team. Our team is capable of planning, designing architecture, and managing operations. We have distributed these roles across the team. There is no dedicated person. Recently, we implemented Metallic in our environment, and as a senior member of the team, my role in that project involved planning, designing, and coordinating with the vendor. I also had to coordinate with different internal teams. We have something called Architecture Review Board. We plan and come up with a solution, and then we propose it to the management and get all the approvals. I have been a part of that. In addition to this, I do the regular normal BAU activities. I spend around 40 hours a week working with Commvault because I am from the core backup and the core data protection team. 

Commvault is the only enterprise application that we have for this purpose. It is being used in our organization for protecting data, and we plan to continue with Commvault. We don't have any plans to switch.

To my knowledge, over the last five years, we have used their professional services only once, and that was to upgrade our Commvault environment from version 9 to version 10. We don't use their technical support much. We haven't had any major issues for which we had to contact them, but we are quite satisfied with their technical support. I would rate them an eight out of 10.

I have worked on Veritas NetBackup and Dell Networker. Commvault was offering more options and solutions. We also found it to be very user-friendly and easy to deploy. 

Its initial setup was straightforward. It didn't take much time.

After the planning is done, if all approvals are there for the budget and other things, the implementation takes at least two to three months. When the hardware is in place, the deployment of Commvault is not that difficult. Within a day, you can complete all Commvault configurations. It is quite easy to deploy. Only the hardware part consumes a lot of time in terms of approvals, budget, etc.

Until now, we haven't reached out to the vendor or Commvault professional services. Commvault has an implementation team that offers services to deploy the solutions in our environment, but we haven't opted for these services. However, a couple of years ago, when we were upgrading our environment from version 9 to version 10, we did opt for their professional services. We required only one staff member from our end and one staff member from their end.

I do not have the exact number. Its return on investment is probably more than 50%.

It is quite expensive when compared to other applications in the market.

Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment.

We evaluated EMC Avamar and TSM, but we stuck with Commvault.

I have recommended this solution to a lot of people based on the experience I had. It is very easy to use and deploy, and it is not that complex. The only con is that it is a bit expensive as compared to other solutions.

I have been working with Commvault for the last 12 years. They are constantly evolving and coming out with a lot of innovative ideas, which is quite inspiring. The biggest lesson that I have learned by using this solution is that we have to adapt and evolve along with the changes.

Commvault provides multiple solutions, not only to back up on-prem but also to the cloud. Commvault has a cloud-based SaaS solution called Metallic. We have Office 365 in our environment, and for its backup, we have implemented Metallic. Commvault is playing a huge role in backing up different kinds of environments, such as on-prem, cloud, or hybrid.

Commvault HyperScale X helps to minimize not only the OpEx cost but also the CapEx cost. Commvault HyperScale X offers a lot of hardware solutions. It is easy to manage. It is just plug-and-play.

For storing the data on tapes, we have hardware encryptions in place. We have software and hardware encryption, but we do not use Commvault's encryption solution. Commvault does ensure that encryptions are in place for sending the data to the public domain or outside the environment, but we are using third-party encryption tools. Similarly, Commvault provides security solutions that have a lot of things, but we are not using any Commvault-based cybersecurity solution. We have our own solutions that are managed by our cybersecurity team. We have been using them for a couple of years, and we are good with them.

I would rate Commvault an eight out of 10.

We use Commvault to back up our directory, web, and application servers.

We haven't had to use Commvault in a real-life disaster recovery scenario, but it has been very good in testing.

I like Commvault's immutable backups. It integrates with other solutions in our IT infrastructure very well. 

The user creation and management capabilities could be improved.

I have used Commvault Cloud for six months.

I rate Commvault 10 out of 10 for stability. We haven't had any problems, so we will see.

I rate Commvault Cloud 10 out of 10 for scalability.

We had the vendor through the setup for us. S

I think the biggest advantage is time savings. 

I rate Commvault Cloud five out of 10 for affordability.

I rate Commvault Cloud eight out of 10. It's easy to use. We've used Commvault before, so we know they're good. We haven't had any problems with it or any issues with the setup

We use the Commvault for data optimization because it maintains enough data. We have implemented it to run two incremental backups per day and a full backup at the end of the week. We also perform the restoration of the database and DR servers, using it.

Commvault is a software-based solution that can manage backups to any storage and VMs. It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate. Backups of large volumes do not take much time to complete. It also facilitates restoring Oracle data, which can be opened directly to a database after restoration without any user intervention.

There are still a lot of ways to improve the recruitment process. Commvault deployment is executed remotely, but managing their support on time is difficult. They reply to the support portal weekly, but there are some delays.

I have been using Commvault Backup & Recovery as a customer for around two years.

The stability is good. I rate the product’s stability an eight out of ten.

There is some gap in technical support, but it is good. Restoration happens only when there is a disaster. In that case, customers always expect the solution providers to be present. They regularly go through the update process and release updates frequently.

Neutral

The initial setup is easy. Integrating the database and server for clients might be difficult. The deployment does not take much time. However, changing advanced features or integration may take some time. Once the software and backups are ready, it will take seven to ten days to complete. You may need more people involved in the deployment if you have many servers. A team of two to three people is usually sufficient, including a deployment engineer from Commvault and two to three executives on the client side. I rate the process a six or seven out of ten.

The product generates a good return on investment.

I rate the product’s pricing a five out of ten.

They should decide to go for Commvault Backup & Recovery or another solution depending on the infrastructure requirement. 

I rate it a seven out of ten.

We use the solution for file system backup, Linux OS system backup, and Domino backup. Our data center team uses the solution for testing servers and database-level backups. In my company, we are not using the end-point features.

Earlier, it would take us a long time to create a backup. After implementing Commvault, the time needed for creating a backup has been reduced.

IntelliSnap and file system backups are valuable features. There are multiple functions, but we are currently using these two functions.

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in Commvault.

I have been using the solution for the last three years.

I rate the tool’s stability an eight out of ten.

The solution is really good in terms of scalability. I rate the scalability an eight out of ten. We have deployed the product in three factories. We are centrally managing the solution from the head office. Three people in our organization currently use the solution 24/7 to its maximum potential.

We have faced a little bit of delay in support. The support team is not available during the night. The product must improve support.

Neutral

Previously, we were using EMC NetWorker. It had some limitations. We compared it with Commvault to determine which solution would fulfill our requirements. We switched to Commvault because it had certain features that were not available in EMC NetWorker.

The initial setup was easy. I would rate the ease of setup an eight out of ten. Currently, we are using the solution on-premises. We are also checking whether we can take backups on the cloud. It took us almost three to four months to deploy the product.

Commvault Professional Services helped us with the deployment. We required two or three professional team engineers for the deployment. We have two to three engineers to manage the solution in the data center.

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

We evaluated other options, like EMC Networker and Veeam.

People considering using the solution must consider their budget and requirements. They must also consider the quality of support. Overall, I rate the solution an eight out of ten.

We use it for data protection.

We have two consoles: one on the West Coast and another on the East Coast. Our database copy and auxiliary are sent to an outside location for DR, just in case we need to do a system recovery.

Initially, it was on-prem, but we moved it to the public cloud since everything is on the cloud.

Several years ago, we encountered some ransomware. We just had to recover the file with Commvault, which was great.

Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system.

The virtual server agent (VSA) backup for vCenter is useful and also saves some money. If you use the front-end, which is the agent, then it is a front-end terabyte model, which is very expensive.

Everything is in a single place. I love it. I use the Java GUI console.

Commvault provides us with a single platform to move, manage, and recover our data across on-premises, hybrid, and cloud locations. This is important to us. 

There are a vast number of supported storage vendors out there who can support the Commvault connection, whether you are using public or private cloud. This is something that I really like.

Initially, I spent quite some time understanding the product and how it functions.

While there are newer features on the Command Center, there are still some missing things. I don't use it at all.

For Office 365, they have limited functions and features. 

Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering.

I have been using this solution for seven years, since I joined the company.

The stability is great. The product is very good.

It is very scalable. You can scale out as much as you want to the data platform as well as expand to other network platforms. We have seen some resellers or other vendors who are using Commvault as part of their service provider to back up their clients. In terms of scaling, they can use it to back up private data, public data, etc.

The technical support is great. They are very responsive and right on top of things. Sometimes they go above and beyond to get your answer and solve the problem.

Our 24/7 SLA has never been missed. When you call support, whatever time frame is promised based on the SLA, they deliver on that.

I would rate the technical support as eight or nine out of 10.

Positive

It is a little complex at first when you need to choose the product design, features, and functions. Once you understand those, it is not difficult.

Early on, we were using Commvault Professional Services. Now, I handle the deployment and maintenance myself. I support this solution for our entire company, which is about 2000 users.

If you architect and design it right, then it will save you a lot of time. Right now, I don't need to spend much time on it. I am spending an hour on it per week. It is saving our admin teams around 50% of their time.

Commvault is saving us a lot with its dedupe and compression. This reduces our footprint by 75% to 80%.

Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need.

We pay for the license every year. Initially, it was around $100,000. Now, it is down to $30,000 to $40,000.

There are no costs in addition to the standard licensing fees.

Commvault has the capability to go to the tape library directly. I know that there are some solutions out there not capable of doing that. 

Look at your business needs, potential growth, and the vendor from a technical, support, and the cost standpoint. You also need to look at the cost, looking at the license very closely, which is a bit confusing.

Go to their classes and try to attend their training, at least for the fundamentals of building a foundation. Take a few classes to get up to speed. That is probably the best learning path to understanding Commvault.

Commvault has good scalability and functionality that support what is needed.

The product is pretty strong. You just need to know how to use it and implement it correctly.

I would rate this solution as eight out of 10.