Commvault Cloud Reviews

We use the solution for auto backup and tape library.

The product is used for backup purposes. Data backup is important for us. The product helps us secure our data.

The product is user-friendly. We can restore it very quickly. The browse option is also good for browsing files. We can also index files.

The product is expensive.

I have been working with the solution for the last two to three years. I am using the latest version of the solution.

The tool’s stability is good. I rate the stability an eight or nine out of ten.

The tool is perfect. I rate the scalability an eight and a half out of ten. It is scalable according to our needs. We have more than 100 users in our organization. We use the solution 24/7. We use it to its maximum potential.

The technical support is good. We have a team on site 24/7.

I rate the ease of setup a seven out of ten. New users may find the initial setup difficult.

We have a dedicated user for maintaining the solution.

I rate the pricing an eight out of ten.

We are still exploring the features since we are new users. We were using a different solution before Commvault. I joined the organization after we started using Commvault. Overall, I rate the product a nine out of ten.

I recently deployed Metallic for backup storage on Azure for a customer who lost all their data. Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services with a ticket on support services, which took four to five days.

I have a customer who uses it, but I am not a direct user, and I work with customers who use Metallic.

The functional integration could be better. For example, the replication function is not there in the Metallic products and can be complex. We were licensing the functionality in a different tool but not in Metallic's key. So it should be enhanced.

In future releases, I would like to see better VM replication because it's not available today. But there should also be provisions to have more integration.

Metallic is perfect for a customer because it is very easy to use. However, I find it difficult to find some use cases on my own and need to contact Metallic support. Moreover, in a SaaS project, I cannot open or function agents alone and require the support of Metallic.

I have been using this solution for two years. We are using the latest update of the Metallic SaaS solution.

It is a stable solution. I would rate it a nine out of ten. I have had no errors since the installation.

When I put it into the production model, it was very stable, and we had no time to do the next production review after a very simple test.

I would rate scalability a nine out of ten. It is very scalable.

The customer support team is responsive and very helpful. There were no problems, and their response time was very short.

Positive

The initial setup is very easy. It's quick and simple, and Metallic is already ready for use after two hours. It integrates well with Office 365 backup for Exchange roles, Teams, or SharePoint.

Our internal team deployed the solution.

The pricing depends on the functionality you require. For example, Office 365 is priced correctly because you have everything in one package, including the license for backup and storage. It is very attractive for the middle market, so I would rate it a seven out of ten, where one is the cheapest and ten is very expensive.

But for some projects, we may need to buy additional backup and storage for the retention period, making it more expensive. However, seven is good for me. Also, we could consider integrating with other cloud providers for secondary backup and storage to store backups. We only have Azure, OCI, or RWAIS, but exploring other options that offer better prices would be interesting.

I have experience using different products in the same category as Metallic, including CommVault and Rubrik. CommVault is the same product, but the trends are converted. It's an on-premise product. And Metallic is the first product of the merger of the company. It's the same product. I also saw Impacket, but I find it very old-school. We are missing old school.

I also see Hybrid. It's a very good product, but quite more known. There is still a lot to fix in Rubrik. I also find CommVault and Metallic with more experience and integrated with all our products. We have all products, like your old servers, the unique server. And it's quite more difficult with Rubrik. So, I prefer Metallic for this.

I would recommend using the product. Metallic is a very interesting product. My company also integrates Acronis and VM in some of our projects, but Metallic is one of the best products for cloud and SaaS. It has many functionalities and is simple to integrate.

For me, it's a ten. I haven't found any other product with so many functionalities that is also easy to integrate. It's not just good for my business, but it also gives me peace of mind and allows me to sleep soundly at night.

Our company uses the solution to implement cobots for customers. 

The global application provides a lot of storage for customers.

There are good security features for Google, videos, irregular encryption, and backups. 

The solution includes the best compatibility metrics for integration and they are managed by Google support. 

The Google reporting is very, very good. It lets us know our data or any losses so we don't need tickets to check our data. 

There is a lack of marketing in our region so there needs to be a focus on improving the solution's reputation. We believe in the solution but competitors like VIN have an edge in the market. 

The network and service need to cover more regions than just the Middle East. 

The solution should provide virtual updates on Linux OS via a host address or in utilities instead of via a secret database. 

I have been using the solution for seven years. 

The solution is very stable so stability is rated a nine out of ten. 

The solution is scalable so scalability is rated an eight out of ten. 

Technical support is helpful but it can take one or two weeks to sort out issues. 

I rate technical support a seven out of ten. 

Neutral

The initial configuration file can be a bit complex. A professional technician who is provided by the vendor should assist with setup. It would boost the solution's reputation to provide configuration, expansion, and upgrade services to customers. 

We implemented the solution in-house and the initial configuration took about four hours. 

The cost of an integrator license is moderate and its features cover most customers. Application features for government or compliance require a separate license. 

Our company proposes solutions to customers depending on their use cases. We have multiple applications and multiple technologies. 

For example, we propose a particular solution to customers in the banking or government sectors. We propose another solution for small or medium companies in the general business sector. 

For every security level, there is good stability and integrity. 

Support could improve and the initial configuration would be easier with assistance from a professional engineer. 

I rate the solution an eight out of ten. 

Complete Data Protection is a multi-platform solution that covers almost everything — Linux, Windows, SQL Server, Oracle, MYSQL Postgres — in a single platform. You can schedule backups and restore databases locally or remotely.

Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up.

When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out.

I have been using Complete Data Protection for about three years.

Complete Data Protection is pretty stable.

We have hundreds of database backups, and Commvault has handled that well. If anything fails, they will send an email notification to notify you of what has failed.

I rate Commvault support eight out of 10. Commvault support is typically good, but they're not all equal. Some of their technicians are more knowledgeable than others.

Positive

The initial setup is complex, and the step-by-step process isn't laid out in the documentation. It isn't very detailed. They don't show you how to set up a proxy server, so I spent a few weeks to figure it out. Once you set it up, it's easy to add another database and schedule a backup.

I think only large enterprises are willing to pay for it because they charge by data volume. And I think some other companies won't use this, maybe it costs more money.

I rate Commvault Complete Data Protection eight out of 10. It's easy to use once you set it up.

We use it for data protection.

We have two consoles: one on the West Coast and another on the East Coast. Our database copy and auxiliary are sent to an outside location for DR, just in case we need to do a system recovery.

Initially, it was on-prem, but we moved it to the public cloud since everything is on the cloud.

Several years ago, we encountered some ransomware. We just had to recover the file with Commvault, which was great.

Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system.

The virtual server agent (VSA) backup for vCenter is useful and also saves some money. If you use the front-end, which is the agent, then it is a front-end terabyte model, which is very expensive.

Everything is in a single place. I love it. I use the Java GUI console.

Commvault provides us with a single platform to move, manage, and recover our data across on-premises, hybrid, and cloud locations. This is important to us. 

There are a vast number of supported storage vendors out there who can support the Commvault connection, whether you are using public or private cloud. This is something that I really like.

Initially, I spent quite some time understanding the product and how it functions.

While there are newer features on the Command Center, there are still some missing things. I don't use it at all.

For Office 365, they have limited functions and features. 

Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering.

I have been using this solution for seven years, since I joined the company.

The stability is great. The product is very good.

It is very scalable. You can scale out as much as you want to the data platform as well as expand to other network platforms. We have seen some resellers or other vendors who are using Commvault as part of their service provider to back up their clients. In terms of scaling, they can use it to back up private data, public data, etc.

The technical support is great. They are very responsive and right on top of things. Sometimes they go above and beyond to get your answer and solve the problem.

Our 24/7 SLA has never been missed. When you call support, whatever time frame is promised based on the SLA, they deliver on that.

I would rate the technical support as eight or nine out of 10.

Positive

It is a little complex at first when you need to choose the product design, features, and functions. Once you understand those, it is not difficult.

Early on, we were using Commvault Professional Services. Now, I handle the deployment and maintenance myself. I support this solution for our entire company, which is about 2000 users.

If you architect and design it right, then it will save you a lot of time. Right now, I don't need to spend much time on it. I am spending an hour on it per week. It is saving our admin teams around 50% of their time.

Commvault is saving us a lot with its dedupe and compression. This reduces our footprint by 75% to 80%.

Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need.

We pay for the license every year. Initially, it was around $100,000. Now, it is down to $30,000 to $40,000.

There are no costs in addition to the standard licensing fees.

Commvault has the capability to go to the tape library directly. I know that there are some solutions out there not capable of doing that. 

Look at your business needs, potential growth, and the vendor from a technical, support, and the cost standpoint. You also need to look at the cost, looking at the license very closely, which is a bit confusing.

Go to their classes and try to attend their training, at least for the fundamentals of building a foundation. Take a few classes to get up to speed. That is probably the best learning path to understanding Commvault.

Commvault has good scalability and functionality that support what is needed.

The product is pretty strong. You just need to know how to use it and implement it correctly.

I would rate this solution as eight out of 10.

Back in July 2021, we migrated to Office 365. I am in the process of migrating users' mailboxes from on-prem to Office 365 in the cloud. In the initial design, there was no backup solution. Whereas, we back up all mailboxes twice a day onsite. I raised it with Senior Management that we need a backup solution for users' mailboxes. 

Via Metallic, we are backing up Exchange mailboxes in Office 365, OneDrive, SharePoint, and Teams. Our presence for OneDrive and SharePoint is very minimal because we are still in the project phase. We have already migrated 100 mailboxes out to the cloud and further migration of another 600 users. We are in the process of scheduling that. 

They gave us the option of where to store data. We chose UK data stores, which is called Storage U.K. South. It is really flexible. The best thing is that Metallic followed the model for Office 365. It is the same model, so we pay only for user mailboxes. We do not pay for shared mailboxes, which is really good. We don't have to buy four terabytes of space or anything. We are paying at a level of 750 users mailboxes to be back up and shared mailbox is free. More than 750 users and the price will reduce. 

The backup runs automatically every eight hours. Therefore, there are three backups in a day. So far, we have never seen where the backups have over run. As far I am concerned, it is very good product, simple to restore and I would highly recommend it. 

From the technical point of view, we have delta backups. Once a mailbox is migrated to Office 365, whatever the size is, it gets a backup fully once. After that, only delta changes get backed up. This is a really good solution because you don't use a lot of bandwidth since you are only changing deltas. There are no restore charges.

So far, for anything that gets backed up, it is good.

Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes.

It does back up Azure AD. This is a feature that we really haven't used. We have not had any issues with users or a group to run a restore. The option is there and if required the Azure AD Group object can be restored. I am sure if I tick on it, then it will restore that option back into Azure AD. This is an extra bonus that we got for free.

I am a consultant. Therefore, I have assessed the product, recommended it, and implemented it. I then hand it over to the BAU guys for the normal business day-to-day, as I work on projects. They do a Daily check. Unless in the last four weeks something has changed, we get four emails. One for each product: Exchange, OneDrive, SharePoint, and Teams. So, we are getting four backup reports. 

It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good.  

In the roadmap, they have something around reporting. They are aware that they need to improve it. It might already be there or we haven't set it up. However, in the last four weeks, which was the last time that we checked, we didn't see anything different.

We set up the solution in November 2021. So, by November 2021, we were fully up and running.

The stability is perfect. Whenever I log in, it logs in. When I click on something, it loads up. So, I haven't seen any issues.

Sometimes, some dashboards take a bit of time to load but they have to go back and do queries, which is normal. It is your bandwidth and your Internet. When 700 users are logged onto our site, then our Internet will be a bit slower. When compared with our other products or anything else that I have used, the solution is sleek, fast, and smooth with no issues.

We haven't been involved in any scalability. We just have a simple backup for our four products, and that's it. I am sure it is scalable since I can see in their dashboard that they use Dynamics 365, Salesforce, and do endpoints. However, we do not use any of those products.

The project has been handed over to a BAU (business as usual), which is a team of two server engineers who work with it. One of the engineer's jobs is to check the backups daily. That involves checking the Metallic backups. We set up an daily email, which they receive and can confirm the backup has run. Rather than log into a dashboard, look at figures. or go around looking for information, it is on their fingertips in the morning. It takes one minute and their job is done.

We work through another partner for support. We work through them, and if they can't resolve anything, then it is escalated to Commvault directly.

Metallic support is direct. I have raised one ticket. One of my OneDrive folders was not backing up, so I raised a question. Before even half the day was gone, the problem was resolved.

I would rate them as a nine out of 10. I didn't get a very clear answer on exactly what they did to resolve the issue. I know they took the issue onboard and resolved it in a reasonable time, but it wasn't detailed technically enough for me about what was the actual issue. Why did it not back up those two folders in One Drive?

Positive

We reached out to our partners, COOLSPIRiT, who engaged with Metallic and we setup a Demo. We all liked it because the solution is just simple.

We have Commvault for onsite backups. Commvault is used for on-prem mailbox backups, whereas Metallic is used for cloud backups of Office 365. We moved to Metallic as a SaaS backup solution.

The initial setup was easy.

COOLSPIRiT is our partner, so they set up the session with Metallic.

We had a Metallic consultant. He went through it step by step. I wanted to keep the control, because if I gave him the control, I literally would have put my feet up on the desk. There was not a lot to do. There was just the connectivity with Azure AD. The consultant does this day in, day out, so he just whizzed through it.

We had less than an hour-long session. If I wasn't slow with the mouse, we would have been done in half an hour. He was letting me drive and understand as he was explaining. We didn't even do the full hour session.

The Metallic consultant was nice and friendly. He explained what and why he was doing something. He also explained what our prerequisites are.

The prerequisites are very simple. You just need a O365 global admin account. Later on, it was removed. It is just for the initial Metallic and Azure AD connectivity.

Metallic has reduced the amount of manual work that we require to manage our backup operations. It is set and forget. It is actually one of those things. Usually when you set up a backup system, you need to sometimes work on it, do your daily checks, etc. Now, this solution is just set and forget. You receive a report telling you, "You are backed up."

Every day, if you do a daily check of backups, that could take anywhere from half an hour to an hour. So, it is probably saving us at least five hours a week.

If needed, we have Commvault on-prem backup solution for Exchange. Now, that has gone to the cloud. The good thing is we don't have to pay for bandwidth and hardware. We don't pay for licensing, operating systems, updating those systems, and having a team for it. Comparatively, there is a cost savings. 

We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price.

We didn't actually physically evaluate another solution. Our biggest concern was that if we selected something like Veeam, Veritas Backup, or another backup company out there, we would then have had to change our backup systems since we are running Commvault. We wanted something similar to the Commvault product, or something they would recommend in their solution, as we are not ready to change from Commvault and go to another backup vendor's solution.

Close your eyes and just go for it. it just works. I would highly recommend it.

I would rate the solution as 10 out of 10. I love criticising companies to find some fault or try to break the solution. That is what I was trying to do during testing. However, I couldn't pick up anything apart from reporting, where there is room for improvement. I am sure they can come up with something better for the reporting.

We provide backup services to our customers and we implement Commvault for most of our backups. This includes cloud with VMware, cloud with IBM, cloud with Azure, SAP applications like HANA or traditional SAP, for databases including Oracle and DB2, and across several operating systems including AIX, Solaris, Windows, and Linux.

We have a separate, private backup network. It has its own appliances from different vendors and the information on it is not visible to our main network. This is to help protect against ransomware and other threats.

Commvault provides us with a single platform to move, manage, and recover data across our on-premises and cloud locations, which is something that is very important for us. We have data centers in Mexico, Panama, Guatemala, and the Dominican Republic, and we need to administer all of the environments from a single location in Mexico.

The administrators connect to all of the environments on-premises. We have two flavors; the multitenant environment and the dedicated environment. We manage all of these from Mexico.

Commvault is very good in terms of coverage for applications and databases. This is important because we don't only administrate backups. We have managed services that include the database, application, operating system, and storage. We talk with the administrators for the database and operating system to create a policy that ensures all of the data that we need to recover the environment is complete.

The recovery process is consistent across platforms and this is important to us because clients give us the information, and we need to back it up and to ensure that we can recover it if they have a problem.

The recovery options are good because we offer our clients a complete recovery of their information, as well as an option for partial recovery, based on their needs. For example, we can offer the recovery of a single table in a database, depending on what the scenario is.

The most valuable feature is the compatibility with our entire environment.

The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication.

One of the benefits of using Commvault over the years has been that all of our administrators have the ability to perform admin functions. They haven't had any complaints about the interface.

Commvault has support for multiple storage platforms, which is helpful for us. We use block storage for some backups, and we use appliances that have duplication capabilities for other backups. The method in which Commvault fits in depends on how much money the client spends. For example, if they have a higher budget then we use PCI-compliant appliances, or snapshots in the backups to ensure that we don't have ransomware. Other clients pay only for the amount of storage that they use. In some cases, we use replication at the host level, whereas in other cases, it is at the hardware level. The console that we have with Commvault can manage all of the environments and hardware that we have.

I would like to have a manager-level dashboard to review the backups. This is not from an administrative perspective where you can see the details of the execution. Rather, it would only show the percentage of completeness for each one.

I have been working with Commvault for more than eight years.

We have not had any problems with stability. 

We have more than 10 implementations in all of our data centers.

Using Commvault helps to minimize the amount of time that we spend on backups. I am not exactly sure how long it would take otherwise, but we back up approximately four petabytes of information each day.

Scaling is not a problem for us. If we need to, we can install more servers and install a new console.

We use Commvault support on a daily basis. People from the database teams need help restoring data, so they contact Commault for assistance.

I would rate their support a nine out of ten.

Prior to Commvault, we used Veritas NetBackup for five years.

A lot of our environment is currently backed up using Commvault but we are planning to use Veeam and Commvault together. Veeam is priced better than Commvault and right now, we use Veeam to back up our virtual machines. As we split more of the information between the two different applications, we may use Veeam for cloud environments, and for traditional environments, Commvault.

There are some applications like SAP HANA that are not compatible with the Veeam software. In cases like this, we use Commvault.

This product is very easy to set up. The reason is that we do everything. We implement, we operate, and we migrate. One of the reasons that we continue with Commvault is that we have spent a lot of time training people. This means that the people in the company can do everything without the need for third-party persons.

It takes between two and three hours to install a new console.

Over the years that we have had this same software, people on the admin team have become certified by Commvault. This ensures that they are doing things properly and doing them well.

We charge our customers on a per-gigabyte basis.

Using Commvault has helped us to reduce storage costs because, in some cases, we changed to block storage. Using block storage and software-based deduplication is cheaper than the appliances that have deduplication embedded in them. In some cases, we have reduced our hardware cost by 50%, whereas in other cases, it has been reduced by more than 75%. It depends on the technology that we compare. For example, the Data Domain appliance is perhaps four times the cost of the Near Line SAS disk in traditional block storage.

Reducing the hardware that we have in the data center, also reduces our costs in terms of energy and space. I do not have an estimate as to how much we save.

Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments.

We had been running Veritas NetBackup and did an RFP to change the backup software. We tested Veritas, Commvault, TSM from IBM, and Dell NetWorker. The finalists were Veritas and Commvault. We found that there were more advantages to using Commvault. For example, it has deduplication embedded into the software and if we wanted this with Veritas, we needed to pay an additional fee. This is why we changed and we have maintained it for several years.

In comparing solutions, I think that generally, today, all software solutions are the same. We have the same compatibility using Veritas, TSM, NetWorker, and Commvault. The main reason for us to maintain Commvault is the expertise that we have with the tool. All of them have deduplication capabilities and can use different repositories, so I don't have a problem with the other brands.

Commvault has the capability to discover unprotected workloads, although we don't use this because we only work with policies. Our clients tell us the policy that they want to apply to their environment, and we don't analyze their environment beyond the scope that they specify.

I would rate this solution a nine out of ten.

Our current use case is for storage backup of large Veritas Clusters. We have around 350 TB of storage backup and we use Commvault's HyperScale X with unlimited data backup.

With Commvault, our backup performance is way better, compared to what we had, because we have a disk-to-disk backup.

It also helps to ensure broad coverage with the discovery of unprotected workloads. That is always helpful for us. Our environment is very dynamic. We often have high data-demand spikes.

In terms of time saved, because the backups are automated, our team generally spends 30 to 45 minutes reviewing the logs and any errors, and it saves us two to three hours per week.

The deduplication and compression have helped to reduce my backup costs. This year, I haven't had to purchase any expansion for my backup storage, thanks to Commvault. Otherwise, I would likely have had to spend around $150,000. And next year, I can add one more node to HyperScale X before expanding it. So it has saved 20 percent of my backup budget.

The main solution from Commvault is the HyperScale X backup. Instead of a dedicated appliance, we have a three-node HPE Apollo cluster for backing up. That gives us the best value regarding speed.

Another valuable feature is that, in general, recovery is faster than any other solution we have reviewed. That is especially the case for small, micro files, 2 or 3 KB research files.

The Commvault user interface is very nice and intuitive. It's perfect compared with other products I have used. It's in a completely different world. When running a backup, the display is very clear about the estimated time.

And using Command Center, we know exactly how many backups are running and it gives us clarity on our backup state. It gives us a report and can just send a screenshot of it to the team.

In addition, Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance.

The majority of our file servers are backed up by Commvault. They provide protection against ransomware with their intelligent methods. We haven't experienced a ransomware attack, but I know they have good coverage. They will make sure they recover a backup at any cost.

They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area.

Also, HyperScale X does not back up NDMP, or they only use a native file share backup.

I have been using Commvault for three years.

The stability means our team can relax. On average, we used to get six backup failure errors a week, and that has been reduced to two.

The scalability is good and we plan to increase our usage of Commvault in the future.

From the time that our deployment was successfully completed, we have hardly reported any errors.

During deployment we had a couple of issues. Commvault provided us with excellent support to make sure all the issues were fixed. Customer satisfaction is a priority. The local sales and consulting team also extended support to us. They made sure we had a clean installation and a clean operation. Initially, when we had problems, I thought things were not good, but my impression of them changed. I see the real value that they bring, and I appreciate them. I'm a very tough customer, but Commvault's support made sure that I achieved my goals and I respect them. They are patient.

Often, once the sale of a product is done, the salespeople run away. But here, the entire team was involved to make sure they delivered and deployed. After that, they extended support for anything that might require it. They said if anything happens, if there are any issues, here is a number to call to make sure that it is resolved.

After the deployment, both the sales guys and a technical guy came to meet with us to understand our future plans. They listened patiently and they did not try to sell me anything. They just added value. That is the reason they are number one.

They do a quarterly review and explain the latest improvements with Commvault's technical experts. There is also training and certification to help us use the latest features to our benefit.

Positive

Initially, our Commvault was configured for a particular use case. After that, we had a detailed discussion in which they listened to our complete concerns and architecture. From that point, the deployment of HyperScale X was very fast and clean. So when they know the environment, the setup is very good.

For our 350 TB deployment, it took seven days to complete, including networking, installation, updating, and getting a full backup to run. QoS took another few days, making the total time about 10 to 12 days.

Commvault support helped us to deploy the solution. I would especially recommend their professional services.

We look at return of value because as a backup solution, we cannot say it gives us ROI. We have a clear ROV due to the reduced efforts for our team, as well as manpower reductions and fewer failures. And technically, we have a faster backup. We have seen a high return of value, and management is also happy.

The pricing is very competitive. When Commvault knows you are comparing it with the other leading providers, they are ready to compromise on pricing. But you have to make sure you get a long-term commitment on the pricing. Otherwise, when you have a future expansion, they will take advantage of it.

Our company evaluated other solutions, but that process was done by another team. But I read a document that reviewed the evaluation, and they evaluated Veeam as well as Micro Focus Data Protector and NetBackup. They looked at industry reviews and at our specific use case for archiving and backup, and Commvault had the best score.

Pricing is the one area where you have to focus. You need to have a clear plan. HyperScale X is one option and it's nice to use when you have third-party hardware, if you want to have disk-to-disk. 

Make sure you convey your use cases to Commvault's professional services. They will listen to you and they will advise on the options. Also, have an assessment done by Commvault professional services to make sure you have a long-term plan in place. 

Other than the large file archiving that needs improvement, VM is good, cloud backup is good, file server is amazing, and they do a good job when it comes to physical server backup. SQL backup is also good, and Linux back is also amazing.

We had a requirement to store our database and virtual machine backups in the cloud instead of having local backups. To fulfill that requirement, we use a Metallic solution. The reason that we are moving to Commvault Metallic is that, at that moment, we are using a Commvault backup solution. While using the Commvault backup solution we got positive feedback. So, we didn't hesitate to move to their own cloud solution, Metallic. While using this product, we've also received the same positive feedback.

We had a backup solution. We were trying to find a better backup solution than the old one. We were searching for backup solutions based on the below criteria:

• Backup-taking method
• Backup retention and the ability to change retention
• WORM feature availability
• Security tools
• 24/7 Availability
• Portability of Backup and VM
• Deduplication ratios
• Encryption mechanism

While we were looking out at the market, we found this solution perfectly matched so we decided to try it.

The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic. Space is a very important factor. Thanks to this deduplication ratio, we are able to maintain our backup retention time for a variety of reasons. It also reduces network traffic and saves us from network-related issues. When the backup gets smaller, we can easily transfer between locations very quickly and accurately. It provides good cost savings as well.

We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud. So we are looking forward to having a good solution that can work with us. The Metallic team is working on this and will come up with a better solution in the future. If we can figure out this issue, we won't have future issues relating to our government authorities, and we can also fulfill our company's requirements easily.

I've been using this product for the last year.

It is maintaining our backup without failing.

The scalability is very good.

The support team wants to improve its SLA.

Neutral

We did use a different solution; this is the better solution for us.

The initial setup is straightforward.

We implemented with a vendor team and I would rate their services eight out of ten.  

We have noticed an ROI related to good space and network utilization savings.

In this product, the cost-benefit is very high.

We also evaluated EMC NetWorker, Veeam, et cetera.

This is one of the best solutions I've come across.

Our clients use the solution for their emails.

The email archiving feature is very smooth and better than others.

The product must improve Oracle client configuration. It is difficult to configure clients of Oracle and SaaS. The solution must also improve bare metal restore for Oracle and Active Directory. Active Directory is not fully protected with bare metal restore. The tool must improve the 1-Touch recovery of Oracle and Active Directory.

The product must provide features for converting VM to physical and physical to VM.

I have been using the solution for six years.

I rate the solution’s stability an eight out of ten.

The tool’s scalability is very high. It can be scaled in any environment. I rate the scalability a ten out of ten. In a single organization, we have 4000 to 6000 users. Our clients are enterprise businesses.

Technical support is very good. The support personnel are very fast and helpful.

Positive

It is easy to configure the tool. I rate the ease of setup a nine out of ten. The on-prem version is better than the cloud version. In the future, as the technology grows, the cloud version will be better. Our customers trust the on-prem version. It takes one day to deploy the product.

To deploy the solution, we must install Commvault’s master server and MediaAgent. Then, we must configure the email archiving solution and add storage.

The product is cheap. It is an integrated solution. I rate the pricing a two out of ten on a scale of one to ten, where one is cheap, and ten is expensive. We have to pay for the implementation services.

Our company has a partnership with Commvault. Overall, the solution is better than its competitors. I would advise people to use the solution again and again. Overall, I rate the product an eight out of ten.