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Acronis Cyber Protect vs Arcserve Cloud Direct comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (14th)
Arcserve Cloud Direct
Ranking in Cloud Backup
52nd
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (17th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.1%, down from 4.8% compared to the previous year. The mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.1%
Arcserve Cloud Direct0.7%
Other96.2%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup was straightforward as was restoring the files, and I have been able to just go right on and restore the files that I need."
"The way Acronis Backup is currently, it is one of the best that we have used."
"The user interface (UI) is easy to use."
"One of the best data backup and recovery software out there in the market."
"Previously I used Ghost from Symantec; I also tried other products at the same time just to make sure I was making the right decision, and there is no question that Acronis is better than everyone else."
"While using this solution for my customers over the past seven years, data loss and other disasters have been prevented and where ransom attacks have occurred, we were able to restore the data where Acronis was used to back up information."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"The deployment of operating systems to new or repaired systems is much faster than before."
"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
 

Cons

"However it lacks advance features like granular backup and data filtering hence unsuitable for enterprise level."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"It takes a long to backup data using Acronis backup and recovery v11 and I found Acronis support not really helpful as they always suggest to update the software instead of solving the issue with the current version."
"I also think the fact that it is extremely customizable means that it's really easy to get something wrong, and it not work as intended."
"I got a couple of backup errors and it didn't really give too much detail, but the program was still running on the computer that gave the errors."
"Version 12.5 only has a web interface which is absolutely unacceptable for this type of product."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
 

Pricing and Cost Advice

"The cost of updates is less than $100 USD yearly."
"This is an affordable product and fits within our customers' budgets."
"Our licensing fees are on a yearly basis."
"The price of Acronis Backup could be reduced, it is expensive."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"It is a low-cost solution."
"The tool is cheap compared to other products."
"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
9%
Construction Company
23%
Comms Service Provider
17%
Healthcare Company
12%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise16
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Lion
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, N2WS and others in Cloud Backup. Updated: October 2026.
920,769 professionals have used our research since 2012.