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Acronis Cyber Protect vs Arcserve Cloud Direct comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (14th)
Arcserve Cloud Direct
Ranking in Cloud Backup
57th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.1%, down from 5.2% compared to the previous year. The mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.1%
Arcserve Cloud Direct0.7%
Other96.2%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to clone backups."
"There are cheaper backup solutions around, but they are not as straightforward to set up and to use and lack some of the features of this product."
"With Acronis software it was very easy to set up, the reliability has been wonderful."
"Buy it."
"In my opinion, it's the best product for end-users and PCs."
"It works with different types of partitions or different OSs."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"Acronis Backup is easy to use, intuitive, and has high performance."
"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
 

Cons

"The stability could be compromised if there's no program or scheduling of Windows updates."
"This solution would not scale well in a large environment."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"The solution could use a single sign-on integration that can default to the admin dashboard."
"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."
"We are trying to restore from the backups that the supplier help us to create, but we are having problems restoring."
"Their support process can be quite lengthy...This is an area that needs improvement."
"Yes, mostly with Acronis Snap Deploy, using network deployment, most clients do not automatically get DHCP settings when using dual network adapters on the Server."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"The price is reasonable."
"The cost of updates is less than $100 USD yearly."
"I would describe the product as a mid-priced tool for small and medium businesses."
"Licensing fees are billed annually and there are no extra charges."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
Construction Company
25%
Comms Service Provider
17%
Healthcare Company
14%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
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Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: September 2026.
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