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Acronis Disaster Recovery vs Datto SIRIS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Acronis Disaster Recovery offers reliable data restoration, cost savings, and fast recovery, proving invaluable against modern threats and hardware failures.
Sentiment score
3.4
Datto SIRIS significantly reduces management needs and costs, enhancing efficiency and performance for businesses reliant on its solution.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Technology Specialist at Ideeya technologies
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
Technical Director at Tecstaq
I estimate that Datto SIRIS has saved around 50% of the time in our processes, as two people can manage everything efficiently, while previously we would have needed eight to ten people without Datto SIRIS.
Infrastructure Engineer at Neurealm
Definitely, the return on investment has been massive.
Managing Director at HB Technologies
 

Customer Service

Sentiment score
7.0
Acronis Disaster Recovery offers reliable support praised for expertise, though improvements in response time and outage management are needed.
Sentiment score
6.8
Datto SIRIS customer service is highly rated for its speed, effectiveness, and reliable support during maintenance and recovery processes.
A high-level technical team should be accessible swiftly to minimize customer downtime.
Technical Director at Tecstaq
The technical support is reliable and efficient.
Senior Engeneer at Telco Systems
We face issues connecting with the account manager, which needs to be improved.
Technology Specialist at Ideeya technologies
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.
VoIP phone IT manager at Fusion 2K
The customer support of Datto SIRIS is very high-level.
Engineer at a renewables & environment company with 51-200 employees
The speed of technical support was excellent.
President & CEO at a tech vendor with 51-200 employees
 

Scalability Issues

Sentiment score
7.4
Acronis Disaster Recovery is highly scalable and flexible, ideal for mid-sized businesses but costly for large enterprises.
Sentiment score
4.9
Datto SIRIS offers flexible scalability, with options varying by provider, allowing easy upgrades, but older versions may limit growth.
If you set it up with a particular template and want to scale, you can always go to the template and edit and select a different template, demonstrating its scalability.
Technical Support Engineer at a tech services company with 11-50 employees
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
Senior Engeneer at Telco Systems
It is easy to scale; you can directly add licenses for scalability.
Technology Specialist at Ideeya technologies
You can expand it as much as you can expand it, but if you get the Datto SIRIS 3, it's not going to be as good as the enterprise version of Datto SIRIS 5.
Cyber Security Consultant
The contracts are flexible enough to upgrade or downgrade the product without too much of a penalty.
Managing Director at HB Technologies
Scalability is dependent on the cloud provider we are using, so it cannot be solely judged through Datto SIRIS.
AI/ML Engineer at IT BY DESIGN
 

Stability Issues

Sentiment score
8.1
Acronis Disaster Recovery is stable and reliable, with users praising its performance despite early issues, especially in disasters.
Sentiment score
7.2
Datto SIRIS is reliable and stable, automating backups to prevent failures without user-reported downtime or outages.
We have not experienced any downtime, bugs, or glitches.
Senior Engeneer at Telco Systems
We have automated all our backups, so we do not encounter any issues with backup failures.
AI/ML Engineer at IT BY DESIGN
I haven't had any issues or seen any issues with the ones over the past four or five years.
Cyber Security Consultant
 

Room For Improvement

Acronis Disaster Recovery requires enhancements in backup, support, cost management, security, customization, and clearer documentation for international clients.
Datto SIRIS struggles with Mac OS backup, performance, high costs, and requires faster recovery and better integration tools.
They could also enhance endpoint security by integrating EDR within the security framework.
Technical Director at Tecstaq
For the backup to compete in the enterprise market, there must be improvements.
Associate Product Executive at Connex Information Technologies
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
Senior Engeneer at Telco Systems
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment.
Engineer at a renewables & environment company with 51-200 employees
Saying that it is the network is not detailed enough. We need more specific information about the network.
President & CEO at a tech vendor with 51-200 employees
Strengthening security to enhance the product's overall effectiveness in backup and disaster management.
Infrastructure Engineer at Neurealm
 

Setup Cost

Acronis Disaster Recovery's pricing is seen as justified for its features, despite recent increases and regional cost perceptions.
Datto SIRIS offers fair pricing and seamless setup, but lengthy contracts and MSP upcharges might deter some SMB clients.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Technical Director at Tecstaq
Acronis Disaster Recovery is fairly priced.
Senior Engeneer at Telco Systems
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
Technology Specialist at Ideeya technologies
The only issue is that a lot of people are looking to cut costs, especially right now, and Datto has priced itself out of one of the largest parts of the U.S. market.
Cyber Security Consultant
It's a high-level solution, and the price is correct for me.
Engineer at a renewables & environment company with 51-200 employees
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the value provided.
Infrastructure Engineer at Neurealm
 

Valuable Features

Acronis Disaster Recovery provides efficient backup, strong encryption, and automation, minimizing downtime with seamless restoration and advanced recovery options.
Datto SIRIS offers reliable, efficient backup and recovery with user-friendly features, excellent security, support, and competitive cost-effectiveness.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
Associate Product Executive at Connex Information Technologies
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
Senior Engeneer at Telco Systems
The automation failback feature in Acronis Disaster Recovery is very helpful and very seamless, requiring only one click to initiate the failback, and Acronis does the rest automatically.
Technical Support Engineer at a tech services company with 11-50 employees
My experience with the one-click disaster recovery feature is that it simplifies the process significantly, allowing for rapid recovery and integration with backup and disaster recovery solutions, automating tasks while providing security against various threats.
Infrastructure Engineer at Neurealm
In the last six years, none of my customers faced a ransomware attack, and we use this functionality for system outages and physical server crashes.
System Engineer II at a tech services company with 1,001-5,000 employees
The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically.
Engineer at a renewables & environment company with 51-200 employees
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Datto SIRIS
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
9.0
Reviews Sentiment
5.3
Number of Reviews
10
Ranking in other categories
Backup and Recovery (7th), Disk Based Backup Systems (3rd), Disaster Recovery as a Service (3rd), MSP Backup (2nd)
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.6%, up from 0.4% compared to the previous year. The mindshare of Datto SIRIS is 1.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Datto SIRIS1.4%
Acronis Disaster Recovery1.6%
Other97.0%
Disaster Recovery (DR) Software
 

Featured Reviews

SB
Technology Specialist at Ideeya technologies
Effective data recovery with strong backup features
I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my customers. For shared drives, when configuring SharePoint services for backup, licensing becomes difficult to understand, so that would be a point of interest for improvement. The licensing features should be improved. The licensing for SharePoint should be more visible for SharePoint services backup to make it more feasible and understandable. In terms of management, group management is not available for bulk activities, which I have previously given feedback on in a training session conducted by Acronis. If you want to do any recovery for bulk users, the option for bulk activities is not available in Acronis currently. Bulk activity should be available. Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved.
James Melton - PeerSpot reviewer
Cyber Security Consultant
Reliable backups have protected email and servers and now enable rapid ransomware recovery
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Comms Service Provider
14%
Marketing Services Firm
11%
University
7%
Construction Company
14%
Manufacturing Company
12%
Financial Services Firm
10%
Media Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
What needs improvement with Acronis Disaster Recovery?
Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price.
What is your primary use case for Acronis Disaster Recovery?
If our clients want to have their servers to be highly available, we mainly use Acronis Disaster Recovery. In the event that there is an issue with their servers in the production site at the offic...
What is your experience regarding pricing and costs for Datto SIRIS?
The pricing offered to MSPs for Datto SIRIS is okay, but the ability for MSPs, their upcharge when it comes down to small, medium businesses, SMB clients, is actually putting Datto out of the marke...
What needs improvement with Datto SIRIS?
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with ent...
What is your primary use case for Datto SIRIS?
The use cases for Datto SIRIS that we set up are that we back up all emails for 365, certain devices such as servers and data stores that are high priority. We ensure all of those are backed up, an...
 

Also Known As

Acronis DRaaS
SIRIS
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
Datapac, Dynamic Business Technologies, SAX Technology Advisors
Find out what your peers are saying about Acronis Disaster Recovery vs. Datto SIRIS and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.