

Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
I estimate that Datto SIRIS has saved around 50% of the time in our processes, as two people can manage everything efficiently, while previously we would have needed eight to ten people without Datto SIRIS.
Definitely, the return on investment has been massive.
A high-level technical team should be accessible swiftly to minimize customer downtime.
The technical support is reliable and efficient.
We face issues connecting with the account manager, which needs to be improved.
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.
The customer support of Datto SIRIS is very high-level.
The speed of technical support was excellent.
If you set it up with a particular template and want to scale, you can always go to the template and edit and select a different template, demonstrating its scalability.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
You can expand it as much as you can expand it, but if you get the Datto SIRIS 3, it's not going to be as good as the enterprise version of Datto SIRIS 5.
The contracts are flexible enough to upgrade or downgrade the product without too much of a penalty.
Scalability is dependent on the cloud provider we are using, so it cannot be solely judged through Datto SIRIS.
We have not experienced any downtime, bugs, or glitches.
We have automated all our backups, so we do not encounter any issues with backup failures.
I haven't had any issues or seen any issues with the ones over the past four or five years.
They could also enhance endpoint security by integrating EDR within the security framework.
For the backup to compete in the enterprise market, there must be improvements.
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment.
Saying that it is the network is not detailed enough. We need more specific information about the network.
Strengthening security to enhance the product's overall effectiveness in backup and disaster management.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Acronis Disaster Recovery is fairly priced.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
The only issue is that a lot of people are looking to cut costs, especially right now, and Datto has priced itself out of one of the largest parts of the U.S. market.
It's a high-level solution, and the price is correct for me.
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the value provided.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
The automation failback feature in Acronis Disaster Recovery is very helpful and very seamless, requiring only one click to initiate the failback, and Acronis does the rest automatically.
My experience with the one-click disaster recovery feature is that it simplifies the process significantly, allowing for rapid recovery and integration with backup and disaster recovery solutions, automating tasks while providing security against various threats.
In the last six years, none of my customers faced a ransomware attack, and we use this functionality for system outages and physical server crashes.
The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically.
| Product | Mindshare (%) |
|---|---|
| Datto SIRIS | 1.4% |
| Acronis Disaster Recovery | 1.6% |
| Other | 97.0% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Acronis Disaster Recovery provides seamless data protection with efficient backup, recovery, and cloud switchover capabilities. It eliminates downtime with automation and integrated malware scanning, securing critical servers.
Acronis Disaster Recovery features an intuitive single console for streamlined management, offering comprehensive solutions for patch management, email security, automated disaster tests, and failover capabilities. Its point-in-time recovery and imaging capability ensure data integrity while enabling rapid cloud switchovers. Integration with cloud platforms and single-click recovery enhance operational efficiency, although supporting more Linux versions and appliances, improved documentation, and better licensing visibility remain areas for enhancement.
What are the most important features?In industries like pharma, education, and manufacturing, Acronis Disaster Recovery is vital for safeguarding data against threats like ransomware. It offers reliable on-cloud backup and rapid failover capabilities during server failures, protecting critical systems and ensuring business continuity.
Datto SIRIS is designed for efficient backup and disaster recovery, offering features that reduce downtime and streamline data management processes. Its strengths lie in rapid recovery and comprehensive reporting, making it a competitive option in the backup market.
Datto SIRIS provides an integrated approach to business continuity, focusing on minimizing downtime with robust backups and recovery systems. Key innovations include Instant Virtualization for rapid recovery, Inverse Chain Technology enhancing data integrity, and seamless integration with existing systems, including data protection during domain migrations. Challenges reported include Mac OS support, recovery speed, and initial cloud sync, though its strong ransomware protection and single portal management are notable advantages.
What features stand out in Datto SIRIS?In business environments, Datto SIRIS serves as a reliable tool for safeguarding data during migrations and ensuring continuous operation. It is commonly used for managing backups of servers, endpoints, and virtual machines, with features that support tech teams in monitoring and accessing devices remotely, particularly in organizations using M365 SaaS backups.
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