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Acronis Disaster Recovery vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (41st), MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.6%, up from 0.4% compared to the previous year. The mindshare of MSP360 Backup is 2.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Acronis Disaster Recovery1.6%
MSP360 Backup2.1%
Other96.3%
Disaster Recovery (DR) Software
 

Featured Reviews

SB
Technology Specialist at Ideeya technologies
Effective data recovery with strong backup features
I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my customers. For shared drives, when configuring SharePoint services for backup, licensing becomes difficult to understand, so that would be a point of interest for improvement. The licensing features should be improved. The licensing for SharePoint should be more visible for SharePoint services backup to make it more feasible and understandable. In terms of management, group management is not available for bulk activities, which I have previously given feedback on in a training session conducted by Acronis. If you want to do any recovery for bulk users, the option for bulk activities is not available in Acronis currently. Bulk activity should be available. Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a user or company, we found Acronis is beneficial in terms of support, product, and scalability."
"Acronis Disaster Recovery has good scalability."
"The recovery feature is user-friendly and offers effective protection for our backups."
"Acronis Disaster Recovery is worth the investment because it saves data and allows backup at any time, which is particularly valuable considering the current threats from viruses, trojans, and crypto-attacks."
"One of the main benefits from Acronis Disaster Recovery is that there is no downtime for the end users, because if your server is down, you can quickly switch to the disaster recovery server in the cloud and continue running your application, ensuring that your users, customers, and clients do not experience any downtime, which is one crucial benefit."
"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."
"DR and failover are good features of the tool."
"Our customers use Acronis Disaster Recovery for data backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is easy to access and handles things efficiently."
"General ease of use and performance of the Windows version is the most valuable feature."
"I would recommend the solution; it's a very trustworthy solution."
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
 

Cons

"In the future, I would like to see cross-platform support."
"Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."
"The product should improve compute points."
"Acronis Disaster Recovery is an expensive solution compared to other products."
"Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price."
"The cost is acceptable."
"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."
"I wish the Disaster Recovery system could do more, like integrating irregularity features and combining VLP functionalities."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
 

Pricing and Cost Advice

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"The price of the solution is inexpensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"This pricing is quite reasonable."
"The solution’s pricing is average."
"The tool's pricing is reasonable."
"Acronis Disaster Recovery is a cheap solution."
"The product has an affordable price."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
Outsourcing Company
18%
Financial Services Firm
15%
Comms Service Provider
15%
Construction Company
12%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
What needs improvement with Acronis Disaster Recovery?
Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price.
What is your primary use case for Acronis Disaster Recovery?
If our clients want to have their servers to be highly available, we mainly use Acronis Disaster Recovery. In the event that there is an issue with their servers in the production site at the offic...
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Also Known As

Acronis DRaaS
Cloudberry Backup
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
StratX
Find out what your peers are saying about Acronis Disaster Recovery vs. MSP360 Backup and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.