Acronis Disaster Recovery vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.2, while MSP360 is ranked #33. Acronis holds a 1.5% mindshare in DRS, compared to MSP360’s 1.8% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Disaster Recovery

Read 18 Acronis Disaster Recovery reviews

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846 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
676 Comparison Views

100% willing to recommend

Acronis Disaster Recovery

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Acronis Disaster Recovery and MSP360 Backup compete in the disaster recovery and backup solutions market. MSP360 Backup appears to have an advantage with its comprehensive features, making it a preferred choice.

Features: Acronis Disaster Recovery provides strong server failover capabilities, comprehensive data protection solutions, and compatibility with various platforms. MSP360 Backup supports cross-platform functionality, offers highly flexible backup options, and integrates with cloud services effortlessly.

Room for Improvement: Acronis Disaster Recovery could enhance its cloud integration and improve user interface design for better usability. There is also room for more flexible pricing options. MSP360 Backup might benefit from expanding its reporting capabilities and improving its mobile app functionality. Better user documentation could also be beneficial.

Ease of Deployment and Customer Service: Acronis Disaster Recovery provides straightforward cloud-based deployment with efficient disaster recovery capabilities, ensuring responsive customer service. MSP360 Backup features a simple installation process with a flexible deployment model, receiving positive feedback for its supportive customer service team.

Pricing and ROI: Acronis Disaster Recovery offers competitive pricing with a solid ROI for extensive recovery solutions seekers. MSP360 Backup presents a cost-effective setup with attractive ROI, particularly for small to medium-sized enterprises seeking customized solutions.

To learn more, read our detailed Acronis Disaster Recovery vs. MSP360 Backup Report (Updated: March 2026).

Buyer's Guide

Acronis Disaster Recovery vs. MSP360 Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (58th), Cloud Backup (47th), MSP Backup (7th)

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.5%, up from 0.4% compared to the previous year. The mindshare of MSP360 Backup is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Acronis Disaster Recovery	1.5%
MSP360 Backup	1.8%
Other	96.7%

Disaster Recovery (DR) Software

Featured Reviews

Sagar Bargode

Technology Specialist at Ideeya technologies

Effective data recovery with strong backup features

I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my customers. For shared drives, when configuring SharePoint services for backup, licensing becomes difficult to understand, so that would be a point of interest for improvement. The licensing features should be improved. The licensing for SharePoint should be more visible for SharePoint services backup to make it more feasible and understandable. In terms of management, group management is not available for bulk activities, which I have previously given feedback on in a training session conducted by Acronis. If you want to do any recovery for bulk users, the option for bulk activities is not available in Acronis currently. Bulk activity should be available. Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a good product and I feel confident recommending it to any of my customers."

"The recovery feature is user-friendly and offers effective protection for our backups."

"Acronis Disaster Recovery is worth the investment because it saves data and allows backup at any time, which is particularly valuable considering the current threats from viruses, trojans, and crypto-attacks."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"Our customers use Acronis Disaster Recovery for data backup."

"This product is user-friendly."

"The most valuable feature is the hot restore capability."

"Performance-wise, it works efficiently for backup and recovery compared to other tools."

More Acronis Disaster Recovery pros

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The UI is pretty good; it's very simple and very user-friendly."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Provides connectivity to a lot of different cloud storage solutions."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature of MSP360 Backup is its reliability."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

More MSP360 Backup pros

Cons

"Acronis needs to implement some kind of Real Time Backup or continuous backup feature."

"Acronis could improve by incorporating an application or network load balancer."

"Acronis needs to implement some kind of Real Time Backup or continuous backup feature."

"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."

"Acronis Disaster Recovery is an expensive solution compared to other products."

"The product should improve compute points."

"For the backup to compete in the enterprise market, there must be improvements."

"In the future, I would like to see cross-platform support."

More Acronis Disaster Recovery cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."

"The restore time could improve. When we had an issue the restore time was lengthy."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

More MSP360 Backup cons

Pricing and Cost Advice

"Acronis Disaster Recovery is a cheap solution."

"The product has an affordable price."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"The solution’s pricing is average."

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"The tool's pricing is reasonable."

"This pricing is quite reasonable."

"The price of the solution is inexpensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"The solution is expensive."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Marketing Services Firm

16%

University

Financial Services Firm

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.

See all answers

What needs improvement with Acronis Disaster Recovery?

For new users, providing GIF animations for the methods or steps in Acronis Disaster Recovery would be helpful for step-by-step backup or data restoration. There is currently a method with video re...

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What is your primary use case for Acronis Disaster Recovery?

It is for my server data, the database server, email server, and those are my main use cases for Acronis Disaster Recovery.

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

March 2026

Download Acronis Disaster Recovery product report

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Also Known As

Acronis DRaaS

Cloudberry Backup

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

StratX

Buyer's Guide

Acronis Disaster Recovery vs. MSP360 Backup

March 2026

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