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Active Roles by One Identity vs SAP Customer Data Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
91
Ranking in other categories
User Provisioning Software (3rd), Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Active Roles by One Identity and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Active Roles by One Identity is designed for Active Directory Management and holds a mindshare of 11.7%, up 9.6% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 27.6% mindshare, up 21.4% since last year.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity11.7%
Netwrix Auditor10.1%
ManageEngine ADManager Plus8.7%
Other69.5%
Active Directory Management
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud27.6%
LoginRadius36.2%
Akamai Identity Cloud26.3%
Other9.899999999999991%
Social Login
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
it_user1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One Identity Active Roles has impacted my organization positively by reducing manual work, improving security, saving administrative time, and reducing human errors."
"One Identity Active Roles has had a very positive impact on our organization, mainly by improving efficiency and security at the same time."
"One Identity Active Roles has had a strong impact on Active Directory operations by reducing manual administrative workload, improving access governance, and standardizing provisioning and permission management procedures."
"Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated."
"One Identity Active Roles has positively impacted the organization by significantly improving efficiency through automating repetitive tasks and saving time for the IT team."
"We have seen a huge return on investment with One Identity Active Roles, with measurable reductions in provisioning and admin efforts by 40 to 60%, eliminating the need for thousands of additional staff and leading to approximately 75% ROI and cost reduction."
"Heavily Automates - it will automate the entire provisioning, re-provisioning, de-provisioning and undo-de-provisioning tasks Complete Audit Trail - it gives an audit trail for each and every activity Increase in accountability – various tasks can be enabled for approval."
"One Identity Active Roles provides strong automation capabilities that significantly reduce manual administrative work, with one especially helpful example being automated employee onboarding, where user accounts, group membership, permissions, and mailbox access are assigned automatically based on the employee's department or role."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"If One Identity Active Roles has to be positioned for all customers, not just the entities which are being regulated, then the pricing has to be normalized."
"The UI of One Identity Active Roles could be more modern and responsive, and some advanced workflow configurations can feel complex during setup."
"Another issue we have with the product is that we run a lot of custom tasks. You have to program them to run on one particular host and there's no automatic failover to a second host. If that host is down when a task is supposed to run, it has to wait until the next time it runs when that host is up."
"We're pulling the identity components out because ARS is not an identity platform. It's not meant to be one. It's not robust enough to handle it all."
"One area is the user interface and administrative experience. While the platform is feature-rich, some workflows and configuration screens can feel complex for new administrators, especially in large enterprise environments with extensive policy configurations."
"The tool has limited scope for improvements from what I have used thus far."
"When doing a workflow, we would like a bit better feedback on the screen, as we're trying to get it to work."
"There is room for improvement in One Identity Active Roles. While the product is very capable, managing complex workflows and hybrid environments can sometimes require deeper expertise than expected, so better cloud integration and troubleshooting visibility would also be valuable improvements."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
 

Pricing and Cost Advice

"The pricing is on the higher end."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"It's fairly priced."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"It's expensive."
"The licensing model is a simple user-based model, not that much complicated."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
28%
Healthcare Company
9%
Financial Services Firm
7%
Computer Software Company
6%
Manufacturing Company
13%
Comms Service Provider
8%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business101
Midsize Enterprise16
Large Enterprise45
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
Ask a question
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Also Known As

Quest Active Roles
Gigya Customer Identity Management
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about One Identity, Microsoft, Netwrix and others in Active Directory Management. Updated: August 2026.
913,806 professionals have used our research since 2012.