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Adobe Workfront vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Adobe Workfront boosts productivity by 250%, enhancing efficiency, collaboration, and justifying investment despite challenging precise ROI tracking.
Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
 

Customer Service

Sentiment score
7.2
Adobe Workfront support is generally positive but variable, with quick responses for most, yet delays for complex issues.
Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
I did not face any issues with stability or upgrades.
 

Scalability Issues

Sentiment score
7.1
Adobe Workfront scales globally, handling complexity and data, favored by larger enterprises, though costs and admin efforts increase.
Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
 

Stability Issues

Sentiment score
6.8
Adobe Workfront is generally stable, with minimal downtime; occasional bugs occur, but issues are resolved promptly, with varied stability.
Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
I have not faced any challenges with the stability of Adobe Workfront.
 

Room For Improvement

Adobe Workfront needs better reporting, interface flexibility, third-party integration, customization options, and faster updates to improve user experience.
Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
To improve Jira, maybe some AI features could be added.
 

Setup Cost

Adobe Workfront offers costly, scalable enterprise solutions, with flexible licenses and discounts, enhancing service and morale for large teams.
Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
 

Valuable Features

Adobe Workfront offers customizable templates, intuitive interfaces, and secure integrations, enhancing collaboration, project tracking, and decision-making efficiency.
Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
The system aids in supporting demand management and producing high-level status reports.
You can set up the complete workflow from start to end with Adobe Workfront, such as content creation, content publication, and getting that approval process, storing it somewhere.
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Digital Asset Management (2nd)
Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st)
 

Mindshare comparison

As of August 2025, in the Project Management Software category, the mindshare of Adobe Workfront is 3.1%, down from 4.3% compared to the previous year. The mindshare of Jira is 8.9%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
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865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Healthcare Company
9%
Retailer
8%
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Integration with Azure DevOps could be improved to facilitate better communication between the two systems. The current report is not providing the expected side-by-side comparison of capabilities,...
What is your primary use case for Workfront?
For my team, we are using Adobe Workfront ( /products/adobe-workfront-reviews ) right now to support demand management, primarily. We also pull some high-level reports on status. From our perspecti...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

AtTask, Workfront DAM
Jira Software
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Adobe Workfront vs. Jira and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.