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ADP Workforce Now vs Arcoro Benefits Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (15th), Cloud HCM (11th), HR Analytics Software (5th)
Arcoro Benefits Management
Ranking in Benefits Administration
35th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Benefits Administration category, the mindshare of ADP Workforce Now is 2.9%, down from 3.1% compared to the previous year. The mindshare of Arcoro Benefits Management is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now2.9%
Arcoro Benefits Management0.9%
Other96.2%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
it_user771600 - PeerSpot reviewer
EDI Business Analyst - Team Lead at a recruiting/HR firm with 201-500 employees
Custom Reporting and One-Click reports are valuable features for Benefits Administration
The Custom Reporting and One-Click reports, because I work in the field of Benefits Administration It can offer Benefit Admin as a value add to our current payroll services. The system will timeout and not allow access, on occasion, which can really be problematic for our current framework. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the reporting and benefits piece."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"It is a scalable solution."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The Custom Reporting and One-Click reports, because I work in the field of Benefits Administration."
 

Cons

"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The complexity is the key challenge with a tool like ADP ."
"The ease of developing and creating reports could definitely use some improvement."
"Support leaves a lot to be desired."
"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"The system will timeout and not allow access, on occasion, which can really be problematic for our current framework."
 

Pricing and Cost Advice

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"I give the pricing a seven out of ten."
"The solution is expensive and everyone complains about the price."
"The solution is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
No data available
 

Also Known As

No data available
InfinityHR
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
CUPeople, Quickstart, Vantari Genetics, Openet Telecom, BenefitMall
Find out what your peers are saying about Workday, UKG, SAP and others in Benefits Administration. Updated: June 2026.
900,644 professionals have used our research since 2012.