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ADP Workforce Now vs SAP SuccessFactors Employee Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Cloud HCM
17th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Benefits Administration (10th), Talent Management (25th), HR Analytics Software (5th)
SAP SuccessFactors Employee...
Ranking in Cloud HCM
12th
Average Rating
8.4
Reviews Sentiment
3.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.2%, up from 1.4% compared to the previous year. The mindshare of SAP SuccessFactors Employee Central is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors Employee Central1.0%
ADP Workforce Now2.2%
Other96.8%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
SajidFarooq - PeerSpot reviewer
Senior Consultant at a consultancy with 11-50 employees
Comprehensive payroll and reporting have improved HR insights but still require reduced duplication
There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Employee Central, why is there a need to add the same information in another module of SAP SuccessFactors? This duplication of activities is a concern we have faced. One thing is opened in SAP SuccessFactors Employee Central, and the same activity must be performed in Employee Central Payroll as well. If the product is the same and contains two to three modules, why does SAP require us to perform duplication of work under the same product? The pricing is very high. There is significant competition in the market, and we face challenges in selling the product due to the high prices that SAP is offering. SAP needs to reconsider their pricing strategy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"Payroll: It is very easy and user-friendly."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"I find SAP SuccessFactors Employee Central to be user-friendly, with a good UI, accessible through Fiori, making it easy to navigate without using T-codes."
"SAP SuccessFactors Employee Central is cloud-based, eliminating the need for any infrastructure with readily available data centers, and it is very user-friendly and integrates seamlessly with the Employee Central Payroll and all other talent modules."
"With just a single click, you can retrieve comprehensive information about an employee, such as their current profile, where they work, how many organizations they have changed, their years of experience, and their capacities and capabilities."
 

Cons

"The report functionality is not as good as competitive products."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"The workflow is a bit weak."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Support leaves a lot to be desired."
"There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Employee Central, why is there a need to add the same information in another module of SAP SuccessFactors?"
"SAP can improve RDP and reports by making them more user-friendly, as there are complex processes in understanding and handling them."
 

Pricing and Cost Advice

"It is expensive."
"The solution is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I give the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
6%
Manufacturing Company
14%
Financial Services Firm
10%
Insurance Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

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What needs improvement with SAP SuccessFactors Employee Central?
There are some activities that we perform in SAP SuccessFactors Employee Central and similar activities that we must also perform in Employee Central Payroll. If information has been entered in Emp...
What is your primary use case for SAP SuccessFactors Employee Central?
SAP Business One targets small to medium-sized enterprises, while SAP Cloud ERP targets large enterprises. There is a clear difference between the target markets for these two products. I am curren...
What advice do you have for others considering SAP SuccessFactors Employee Central?
SAP Cloud ERP, previously called Grow with SAP, had its name changed last year in 2025. It is a complete SaaS model ERP with more modules included, such as sales, purchase, production, after-sales ...
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Information Not Available
Find out what your peers are saying about ADP Workforce Now vs. SAP SuccessFactors Employee Central and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.