Alluvio AppResponse vs New Relic comparison

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94% willing to recommend

Alluvio AppResponse

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Executive SummaryUpdated on Jul 24, 2024

Alluvio AppResponse focuses on network performance monitoring, while New Relic offers a broader application performance management suite. User reviews suggest that Alluvio AppResponse is valued for its deep network insights, whereas New Relic provides robust application monitoring and analytics capabilities.

What features are offered by Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse provides packet-level analysis, root cause diagnosis, and network-specific functionalities. New Relic offers comprehensive observability features, error tracking, and real-time dashboards.

What areas of improvement can be found in Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse could benefit from a more intuitive setup process, better integration with third-party tools, and enhancements in usability. New Relic users wish for more flexible pricing models, improved customer support responsiveness, and refining its broad set of features for niche needs.

How is the ease of deployment and customer service of Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse is praised for its detailed configuration options but is seen as complex to deploy. New Relic is noted for its straightforward deployment process but faces criticism for its support service.

What setup costs and ROI can be seen with Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse users report high setup costs but also high ROI due to its effective performance insights. New Relic users appreciate the flexible pricing tiers but mention that the cost can escalate with increased usage.

To learn more, read our detailed Alluvio AppResponse vs. New Relic Report (Updated: August 2026).

Alluvio AppResponse vs. New Relic

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

45th

Ranking in Network Monitoring Software

48th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.7%, up from 0.2% compared to the previous year. The mindshare of New Relic is 3.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.8%
Alluvio AppResponse	0.7%
Other	95.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Identifies and analyzes performance issues quickly using in-built AI and ML

With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Opnet probes (AppResponse Xpert), now part of Riverbed, capture network traffic and calculate automatically many applicative and network KPI."

"Very easy to use and gather value from the start."

"This product helps us to monitor performance of these environments."

"The most valuable feature is performance monitoring."

"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

"It provides us with complete visibility of every packet."

"We require a staff of a small team to maintain the solution, and they can quickly find and troubleshoot problems in the database, transactions, unified communication, etc., because it is a very good tool that is very fast and very informative and gives you an overview where the problem is on the backend server or on the network side so you can then focus more deeply on that."

"We really like the scalability capabilities."

More Alluvio AppResponse pros

"We all look at the data, so we are all privy to the data at the same time."

"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."

"The most valuable feature of the solution is its ability to execute queries and analyze the data."

"The solution makes it very easy to have a holistic view."

"We like the performance of the product; it's very good, very reliable, and all features are capable of responding to our requirements."

"The most valuable feature is application monitoring."

"It integrates everything, which is awesome."

"The ability to do layered reporting quickly and in real-time on stats is the most valuable feature to us."

More New Relic pros

Cons

"The admin dashboard could be easier, as it takes a little bit of time to get used to it."

"The recent changes in corporate structure may have caused some decrease in support quality."

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."

"Need to bring back the NetFlow module for AppResponse."

"Alluvio AppResponse should improve its ability to expand across multiple operating systems."

"They need to better integrate with products and solutions from different vendors."

"The licenses are costly and are done per module."

"Technical support needs to be more responsive."

More Alluvio AppResponse cons

"New Relic needs to improve is the user data schema."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"New Relic can be improved, particularly by enhancing the UI, which is currently a bit off."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."

"The price could improve."

"I’m into very dense charts, and I think the charts used throughout APM are a little low resolution in terms of time points across the X axis."

More New Relic cons

Pricing and Cost Advice

"The solution is no more expensive than other products."

"The price is a little bit high, especially because we have to pay an import tax."

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"It is costly for small and medium businesses."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The price was one of the reasons we chose this solution."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"The pricing and licensing are too high."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Construction Company

15%

Performing Arts

11%

Comms Service Provider

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

What is your primary use case for Riverbed SteelCentral AppResponse?

We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

SolarWinds NPM vs Alluvio AppResponse

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Product Reports

Application Performance Monitoring (APM) and Observability

August 2026

Download Alluvio AppResponse product report

Download New Relic product report

July 2026

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Alluvio AppResponse offers comprehensive performance monitoring and visibility for applications, servers, and networks. It captures network traffic and provides analytics, integrated with tools such as Wireshark and Riverbed Transaction Analyzer, aiding in identifying errors and enhancing data analysis.

Alluvio AppResponse is an advanced system designed for detailed monitoring of performance metrics across diverse IT environments. It effectively captures, analyzes, and reports on network traffic, providing valuable insights into application and server response times. With integration capabilities for tools like Wireshark, it allows users to delve deeper into network performance issues. AI and ML functionalities help in identifying TCP retransmits, web access times, and server-side errors, though there is a need for improved integration with other technologies and enhanced security features. Pricing and technical support responsiveness also present challenges. Often deployed near core switches, it's a preferred choice for enterprises looking to analyze application response times and ensure robust application manager visibility, helping to define traffic and applications effectively.

What are the standout features of Alluvio AppResponse?

Performance Monitoring: Tracks performance metrics of applications, servers, and networks in real-time.
Network Traffic Capture: Captures detailed network traffic data for analysis and troubleshooting.
Tool Integration: Works seamlessly with Wireshark and Riverbed Transaction Analyzer for comprehensive analysis.
AI and ML Insights: Utilizes AI and ML to identify TCP retransmits and server-side errors.
Intuitive Interface: Facilitates efficient data gathering and analysis with a user-friendly design.

What benefits should users expect from Alluvio AppResponse?

In-Depth Analytics: Offers robust data analytics for better decision-making.
Scalability: Adapts to growing business needs with scalable modules.
Strategic Metrics: Supports effective troubleshooting through strategic metric analysis.

Alluvio AppResponse finds its applications across various industries including government departments, enterprise data centers, and public sector institutions. It's particularly valuable for monitoring application performance and capacity, analyzing packet captures, and ensuring visibility between servers and end users. Deployed near core switches, it assists organizations in identifying network performance issues and optimizing their IT operations.

Riverbed

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club