Alluvio AppResponse vs New Relic comparison

Read 168 New Relic reviews

12,960 Views
9,850 Comparison Views

94% willing to recommend

Alluvio AppResponse

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

Alluvio AppResponse focuses on network performance monitoring, while New Relic offers a broader application performance management suite. User reviews suggest that Alluvio AppResponse is valued for its deep network insights, whereas New Relic provides robust application monitoring and analytics capabilities.

What features are offered by Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse provides packet-level analysis, root cause diagnosis, and network-specific functionalities. New Relic offers comprehensive observability features, error tracking, and real-time dashboards.

What areas of improvement can be found in Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse could benefit from a more intuitive setup process, better integration with third-party tools, and enhancements in usability. New Relic users wish for more flexible pricing models, improved customer support responsiveness, and refining its broad set of features for niche needs.

How is the ease of deployment and customer service of Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse is praised for its detailed configuration options but is seen as complex to deploy. New Relic is noted for its straightforward deployment process but faces criticism for its support service.

What setup costs and ROI can be seen with Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse users report high setup costs but also high ROI due to its effective performance insights. New Relic users appreciate the flexible pricing tiers but mention that the cost can escalate with increased usage.

To learn more, read our detailed Alluvio AppResponse vs. New Relic Report (Updated: December 2025).

Alluvio AppResponse vs. New Relic

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

46th

Ranking in Network Monitoring Software

54th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.5%, up from 0.2% compared to the previous year. The mindshare of New Relic is 4.1%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
New Relic	4.1%
Alluvio AppResponse	0.5%
Other	95.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Identifies and analyzes performance issues quickly using in-built AI and ML

With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.

Read full review

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."

"It provides us with complete visibility of every packet."

"Ability to see end to end user, application, server, and network response time and throughput data."

"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"

"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."

"The most valuable feature is performance monitoring."

"Riverbed's product is a superb product."

"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."

More Alluvio AppResponse pros

"The best features in New Relic include its numerous API integrations and a good source of support."

"It has given us better insight into the performance of the system."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"The most important thing is that it tells us where the latency in throughput and response time are."

"The stability of New Relic APM is very good."

"The solution is scalable, and it is easy because all the documentation is available."

"It has prevented failures from occurring in our production environment."

"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."

More New Relic pros

Cons

"Need to bring back the NetFlow module for AppResponse."

"The recent changes in corporate structure may have caused some decrease in support quality."

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."

"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."

"Alluvio AppResponse should improve its ability to expand across multiple operating systems."

"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."

"Technical support needs to be more responsive."

"They need to better integrate with products and solutions from different vendors."

More Alluvio AppResponse cons

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

"The solution only supports the cloud platform and not on-premises."

"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"They need to improve the alerting and dashboarding as these are the key features in DevOps."

"The browser isn't exactly reliable."

More New Relic cons

Pricing and Cost Advice

"The solution is no more expensive than other products."

"The price is a little bit high, especially because we have to pay an import tax."

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"It is costly for small and medium businesses."

"Pricing is better with New Relic APM than Dynatrace."

"The pricing is fine."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"This is an expensive product."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The pricing and licensing are too high."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Performing Arts

15%

Manufacturing Company

Media Company

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

What is your primary use case for Riverbed SteelCentral AppResponse?

We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

vRealize Network Insight vs Alluvio AppResponse

Comparisons

Compared 10% of the time

LogicMonitor vs Alluvio AppResponse

Compared 6% of the time

Elastic Observability vs Alluvio AppResponse

Compared 6% of the time

Splunk AppDynamics vs Alluvio AppResponse

Compared 6% of the time

Nagios XI vs Alluvio AppResponse

Compared 6% of the time

More Alluvio AppResponse Competitors

Dynatrace vs New Relic

Compared 10% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 3% of the time

More New Relic Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

January 2026

Download Alluvio AppResponse product report

Download New Relic product report

January 2026

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club