Alluvio AppResponse vs New Relic comparison

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Alluvio AppResponse

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Executive SummaryUpdated on Jul 24, 2024

Alluvio AppResponse focuses on network performance monitoring, while New Relic offers a broader application performance management suite. User reviews suggest that Alluvio AppResponse is valued for its deep network insights, whereas New Relic provides robust application monitoring and analytics capabilities.

What features are offered by Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse provides packet-level analysis, root cause diagnosis, and network-specific functionalities. New Relic offers comprehensive observability features, error tracking, and real-time dashboards.

What areas of improvement can be found in Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse could benefit from a more intuitive setup process, better integration with third-party tools, and enhancements in usability. New Relic users wish for more flexible pricing models, improved customer support responsiveness, and refining its broad set of features for niche needs.

How is the ease of deployment and customer service of Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse is praised for its detailed configuration options but is seen as complex to deploy. New Relic is noted for its straightforward deployment process but faces criticism for its support service.

What setup costs and ROI can be seen with Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse users report high setup costs but also high ROI due to its effective performance insights. New Relic users appreciate the flexible pricing tiers but mention that the cost can escalate with increased usage.

To learn more, read our detailed Alluvio AppResponse vs. New Relic Report (Updated: March 2026).

Alluvio AppResponse vs. New Relic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

46th

Ranking in Network Monitoring Software

55th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.6%, up from 0.2% compared to the previous year. The mindshare of New Relic is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	4.0%
Alluvio AppResponse	0.6%
Other	95.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Identifies and analyzes performance issues quickly using in-built AI and ML

With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides us with complete visibility of every packet."

"We really like the scalability capabilities."

"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."

"Opnet probes (AppResponse Xpert), now part of Riverbed, capture network traffic and calculate automatically many applicative and network KPI."

"Excellent for strategic metrics and as a troubleshooting/analysis tool."

"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."

"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."

More Alluvio AppResponse pros

"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."

"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."

"This is the best tool for gaining insight into SaaS or cloud-based applications that we’ve seen."

"Saves so much time in debugging our code and environments."

More New Relic pros

Cons

"The recent changes in corporate structure may have caused some decrease in support quality."

"The pricing is on the higher side of things. If they could lower it, that would be ideal."

"It's not able to monitor SAP transactions."

"Technical support needs to be more responsive."

"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."

"Need to bring back the NetFlow module for AppResponse."

"Marketing is complex and not well understood, so often this product is not considered a good fit just for a surface look."

"Disks are heavily used for traffic capture and may break times to times but RAID feature avoids any production pause."

More Alluvio AppResponse cons

"In the next release, I'd like to see a better pricing structure."

"Installation of plugins seem to be really difficult due to the documentation available."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"We have had issues with our agents going offline."

"The pricing model. New Relic can be expensive for growing startups."

"New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic."

"It hasn’t scaled quite right now. We use another tool for out-of-gate view."

"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."

More New Relic cons

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"The price is a little bit high, especially because we have to pay an import tax."

"The solution is no more expensive than other products."

"It is costly for small and medium businesses."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The price depends on how many agents you want."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"Pricing is better with New Relic APM than Dynatrace."

"The detection piece of it brings us a big return on investment."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

14%

Financial Services Firm

Manufacturing Company

Media Company

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

What is your primary use case for Riverbed SteelCentral AppResponse?

We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

vRealize Network Insight vs Alluvio AppResponse

Comparisons

Compared 6% of the time

Dynatrace vs Alluvio AppResponse

Compared 5% of the time

Splunk AppDynamics vs Alluvio AppResponse

Compared 5% of the time

Elastic Observability vs Alluvio AppResponse

Compared 5% of the time

ManageEngine IT360 vs Alluvio AppResponse

Compared 4% of the time

More Alluvio AppResponse Competitors

Dynatrace vs New Relic

Compared 8% of the time

Datadog vs New Relic

Compared 7% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Elastic Observability vs New Relic

Compared 2% of the time

More New Relic Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

Download Alluvio AppResponse product report

Download New Relic product report

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Alluvio AppResponse vs. New Relic