Alluvio AppResponse vs New Relic comparison

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Alluvio AppResponse

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Executive SummaryUpdated on Jul 24, 2024

Alluvio AppResponse focuses on network performance monitoring, while New Relic offers a broader application performance management suite. User reviews suggest that Alluvio AppResponse is valued for its deep network insights, whereas New Relic provides robust application monitoring and analytics capabilities.

What features are offered by Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse provides packet-level analysis, root cause diagnosis, and network-specific functionalities. New Relic offers comprehensive observability features, error tracking, and real-time dashboards.

What areas of improvement can be found in Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse could benefit from a more intuitive setup process, better integration with third-party tools, and enhancements in usability. New Relic users wish for more flexible pricing models, improved customer support responsiveness, and refining its broad set of features for niche needs.

How is the ease of deployment and customer service of Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse is praised for its detailed configuration options but is seen as complex to deploy. New Relic is noted for its straightforward deployment process but faces criticism for its support service.

What setup costs and ROI can be seen with Alluvio AppResponse in comparison to New Relic?

Alluvio AppResponse users report high setup costs but also high ROI due to its effective performance insights. New Relic users appreciate the flexible pricing tiers but mention that the cost can escalate with increased usage.

To learn more, read our detailed Alluvio AppResponse vs. New Relic Report (Updated: June 2026).

Alluvio AppResponse vs. New Relic

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

45th

Ranking in Network Monitoring Software

48th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

175

Ranking in other categories

IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.7%, up from 0.2% compared to the previous year. The mindshare of New Relic is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.7%
Alluvio AppResponse	0.7%
Other	95.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Identifies and analyzes performance issues quickly using in-built AI and ML

With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very easy to use and gather value from the start."

"The most valuable feature is performance monitoring."

"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."

"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."

"When it comes to the ability to scale up the product, this is suitable for small medium and large environments, PPG and Volkswagon being examples."

"Excellent for strategic metrics and as a troubleshooting/analysis tool."

"We require a staff of a small team to maintain the solution, and they can quickly find and troubleshoot problems in the database, transactions, unified communication, etc., because it is a very good tool that is very fast and very informative and gives you an overview where the problem is on the backend server or on the network side so you can then focus more deeply on that."

"Ability to see end to end user, application, server, and network response time and throughput data."

More Alluvio AppResponse pros

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

"Error rates are a good indicator for potential rollbacks for a potential deployment – and usually it’s pretty instantaneous."

"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."

"With the help of New Relic APM, we managed to deliver an online B2B application with average response times below two seconds, where with v6, the average response times was about 30 seconds."

"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."

"This is one of the best tools that I have used."

"It provides information on where time is spent overall in server requests."

"It enables us to fine-tune our application quicker."

More New Relic pros

Cons

"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."

"Disks are heavily used for traffic capture and may break times to times but RAID feature avoids any production pause."

"Technical support needs to be more responsive."

"Alluvio AppResponse should improve its ability to expand across multiple operating systems."

"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."

"It's not able to monitor SAP transactions."

"The pricing is on the higher side of things. If they could lower it, that would be ideal."

More Alluvio AppResponse cons

"Better error reporting Better ability to drill-down into errors"

"The one thing I really wanted to see was to getting more granular with the data, which may be coming in Insights."

"They are a costly solution and the stability should be better for the price."

"If we can find a way to communicate the need to use it, we use it, but we want a way to hand it off to our clients easily."

"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"It would have been great had it provided thread-dump analysis and a few additional JVM-related stats."

"The pricing and licensing are too high."

More New Relic cons

Pricing and Cost Advice

"It is costly for small and medium businesses."

"The price is a little bit high, especially because we have to pay an import tax."

"The solution is no more expensive than other products."

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The price was one of the reasons we chose this solution."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"Pricing is better with New Relic APM than Dynatrace."

"Because of budget, we are not using the mobile app part of this tool."

"The pricing is fine."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

More New Relic pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Construction Company

14%

Performing Arts

10%

Financial Services Firm

Comms Service Provider

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	79

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

What is your primary use case for Riverbed SteelCentral AppResponse?

We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

Dynatrace vs Alluvio AppResponse

Comparisons

Compared 5% of the time

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Compared 5% of the time

NETSCOUT nGeniusONE vs Alluvio AppResponse

Compared 5% of the time

OmniPeek vs Alluvio AppResponse

Compared 4% of the time

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Dynatrace vs New Relic

Compared 6% of the time

Datadog vs New Relic

Compared 6% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Elastic Observability vs New Relic

Compared 2% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

May 2026

Download Alluvio AppResponse product report

Download New Relic product report

June 2026

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Alluvio AppResponse offers comprehensive performance monitoring and visibility for applications, servers, and networks. It captures network traffic and provides analytics, integrated with tools such as Wireshark and Riverbed Transaction Analyzer, aiding in identifying errors and enhancing data analysis.

Alluvio AppResponse is an advanced system designed for detailed monitoring of performance metrics across diverse IT environments. It effectively captures, analyzes, and reports on network traffic, providing valuable insights into application and server response times. With integration capabilities for tools like Wireshark, it allows users to delve deeper into network performance issues. AI and ML functionalities help in identifying TCP retransmits, web access times, and server-side errors, though there is a need for improved integration with other technologies and enhanced security features. Pricing and technical support responsiveness also present challenges. Often deployed near core switches, it's a preferred choice for enterprises looking to analyze application response times and ensure robust application manager visibility, helping to define traffic and applications effectively.

What are the standout features of Alluvio AppResponse?

Performance Monitoring: Tracks performance metrics of applications, servers, and networks in real-time.
Network Traffic Capture: Captures detailed network traffic data for analysis and troubleshooting.
Tool Integration: Works seamlessly with Wireshark and Riverbed Transaction Analyzer for comprehensive analysis.
AI and ML Insights: Utilizes AI and ML to identify TCP retransmits and server-side errors.
Intuitive Interface: Facilitates efficient data gathering and analysis with a user-friendly design.

What benefits should users expect from Alluvio AppResponse?

In-Depth Analytics: Offers robust data analytics for better decision-making.
Scalability: Adapts to growing business needs with scalable modules.
Strategic Metrics: Supports effective troubleshooting through strategic metric analysis.

Alluvio AppResponse finds its applications across various industries including government departments, enterprise data centers, and public sector institutions. It's particularly valuable for monitoring application performance and capacity, analyzing packet captures, and ensuring visibility between servers and end users. Deployed near core switches, it assists organizations in identifying network performance issues and optimizing their IT operations.

Riverbed

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club