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Amazon CloudWatch vs Zenoss Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Log Management (19th)
Zenoss Cloud
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Network Monitoring Software (63rd), Server Monitoring (25th), IT Infrastructure Monitoring (52nd), Container Monitoring (9th), AIOps (28th)
 

Mindshare comparison

As of November 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 1.7%, down from 2.4% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.7%
Zenoss Cloud1.7%
Other96.6%
Cloud Monitoring Software
 

Featured Reviews

Amandeep Pawar - PeerSpot reviewer
Engineer Technology at Iris Software Technologies Private Limited
Monitoring microservices has improved and teams respond faster to production incidents
In my opinion, the best features Amazon CloudWatch offers are Metrics, Analytics, Logs, Alarms, Dashboards, and Log Insights, with standout features being real-time monitoring and centralized logging, proactive alerting, and fast troubleshooting. The dashboards in Amazon CloudWatch help with troubleshooting by allowing us to easily look into API latency and how much resource consumption is occurring. The CloudWatch dashboard provides real-time data and views of our application health while Log Insights lets us quickly search and analyze logs to identify root causes of production issues, making troubleshooting time efficient and monitoring much more streamlined. Amazon CloudWatch has positively impacted my organization by improving our ability to monitor production issues and easily find the root cause in the application. We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability, ultimately reducing operational efforts by giving engineers a single platform for monitoring AWS resources and microservices. I have seen many positive outcomes in my organization, estimating that CloudWatch reduced troubleshooting time by around thirty to forty percent because engineers could correlate metrics and logging from a single platform. Early alerts also help us resolve many performance issues before they escalate into major incidents, contributing to improved service availability.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I would advise anyone looking into using Amazon CloudWatch is to go for it especially when you're on the AWS environment."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"The tool's UI is good. One can scroll through the logs very easily."
"I have found the memory metrics and the CPU metrics valuable."
"The most valuable feature of Amazon CloudWatch is reliability."
"You can automate actions or use AWS functionalities like auto-scaling, where you can configure the metrics to add more nodes if the threshold is exceeded."
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"With this solution, they can have one million users at the same time with no crashes."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"It is very cost-effective compared to the tools I worked with in the past."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"It's easy to use."
"Overall, it's a great solution, and I consider it to be one of the best."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"The solution's pricing is a bit higher."
"Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage."
"CloudWatch doesn’t monitor disk throughput by default."
"When connecting to Google Cloud, there is no visibility or traceability from Google Cloud into CloudWatch."
"I think the machine learning aspect of it probably does help because machine learning is not really machine learning."
"The configuration capabilities could be better."
"It's not an advanced way of monitoring."
"The integration with third-party tools must be made easier."
"There was a problem with Zenoss and storage monitoring."
"This solution is complex for beginners so it takes some time to learn."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
 

Pricing and Cost Advice

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"Amazon CloudWatch is a cheap solution."
"The tool is not expensive."
"It’s an open-source solution."
"The pricing is average."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"The solution is expensive."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Amazon CloudWatch vs. Zenoss Cloud and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.