Amazon CloudWatch vs Zenoss Cloud comparison

Amazon Web Services (AWS) and Zenoss are both solutions in the Cloud Monitoring Software category. Amazon Web Services (AWS) is ranked #14 with an average rating of 7.9, while Zenoss is ranked #42. Amazon Web Services (AWS) holds a 1.6% mindshare in CMS, compared to Zenoss’s 1.6% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Amazon CloudWatch

Read 48 Amazon CloudWatch reviews

7,119 Views
2,634 Comparison Views

90% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

5,134 Views
1,848 Comparison Views

100% willing to recommend

Amazon CloudWatch

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Zenoss Cloud and Amazon CloudWatch compete in IT monitoring and management. Zenoss Cloud generally has an edge with its versatile feature set suitable for diverse environments, while Amazon CloudWatch shines with its seamless integration into AWS, offering strong appeal for businesses deeply invested in the Amazon ecosystem.

Features: Zenoss Cloud provides extensive monitoring capabilities across multi-cloud, on-premises, and hybrid systems. It includes dynamic service mapping, predictive analytics for proactive issue resolution, and versatile deployment options. Amazon CloudWatch facilitates real-time monitoring with robust AWS integration, offering extensive metric collection, detailed log management, and automation capabilities tailored for AWS environments.

Room for Improvement: Zenoss Cloud could enhance its AWS-specific tools to compete more directly with CloudWatch in Amazon ecosystems. It may also focus on simplifying its interface for more streamlined user experience and increase cost efficiency. Amazon CloudWatch could improve its usability outside AWS environments, enhance its interface to provide more intuitive user interactions, and expand its support for non-cloud-native features to attract a wider audience.

Ease of Deployment and Customer Service: Zenoss Cloud offers flexible deployment options adaptable to diverse IT infrastructures with comprehensive customer support. Amazon CloudWatch, integrated within AWS, provides streamlined deployment with quick integration and scalability, benefiting from simpler configuration within AWS, thus reducing deployment barriers.

Pricing and ROI: Zenoss Cloud's pricing reflects its comprehensive platform, potentially resulting in initial higher costs but promising substantial ROI through its holistic capabilities. Amazon CloudWatch typically offers a more cost-effective setup for businesses already using AWS, presenting a straightforward ROI calculation aligned with AWS service usage, optimizing costs and enhancing AWS service efficiency.

To learn more, read our detailed Amazon CloudWatch vs. Zenoss Cloud Report (Updated: June 2026).

Buyer's Guide

Amazon CloudWatch vs. Zenoss Cloud

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Cloud Monitoring Software

14th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (20th), Log Management (17th)

Zenoss Cloud

Ranking in Cloud Monitoring Software

42nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (18th), Event Monitoring (13th), Network Monitoring Software (69th), Server Monitoring (25th), IT Infrastructure Monitoring (55th), Container Monitoring (8th), AIOps (28th)

Mindshare comparison

As of June 2026, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 1.6%, down from 2.5% compared to the previous year. The mindshare of Zenoss Cloud is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Amazon CloudWatch	1.6%
Zenoss Cloud	1.6%
Other	96.8%

Cloud Monitoring Software

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can create events and alerts. We use the information to dive down into the infrastructure performance."

"We can set CPU thresholds using the solution."

"It is a stable solution...I rate the technical support a ten out of ten."

"Monitoring time and ensuring ease in it is the most valuable feature."

"The detection is the most valuable feature."

"CloudWatch provides essential monitoring capabilities that integrate seamlessly with other AWS services."

"Setting up this product was easy. I found data analytics as its most valuable feature."

"Task automation through Amazon CloudWatch has improved the company's overall efficiency in terms of the time to resolve issues, so the tool has been beneficial."

More Amazon CloudWatch pros

"It's easy to use."

"It is very cost-effective compared to the tools I worked with in the past."

"It is the most flexible solution of this type, but it takes time to adapt."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The most valuable feature is the flexible discovery mechanism."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The product offers good documentation that helps with initial training."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

More Zenoss Cloud pros

Cons

"The solution's pricing is a bit higher."

"I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."

"Even though the product works well with most AWS, it is a nightmare to use with Snowflake."

"We'd like the interface to be as easy as Datadog."

"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."

"The solution's auto-scaling could be improved."

"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."

"When connecting to Google Cloud, there is no visibility or traceability from Google Cloud into CloudWatch."

More Amazon CloudWatch cons

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"This solution is complex for beginners so it takes some time to learn."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"It would be ideal if the product offered sound alerts."

More Zenoss Cloud cons

Pricing and Cost Advice

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."

"The solution is expensive."

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."

"Amazon CloudWatch is a cheap solution."

"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."

"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."

"I consider it as a medium-priced solution."

"The pricing is average."

More Amazon CloudWatch pricing and cost advice

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Transportation Company

Computer Software Company

Construction Company

12%

Manufacturing Company

11%

Comms Service Provider

10%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	25

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

See all answers

What needs improvement with Amazon CloudWatch?

See all answers

What is your primary use case for Amazon CloudWatch?

Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 5% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 5% of the time

Zabbix vs Amazon CloudWatch

Compared 4% of the time

Datadog vs Amazon CloudWatch

Compared 4% of the time

Grafana vs Amazon CloudWatch

Compared 4% of the time

More Amazon CloudWatch Competitors

Zabbix vs Zenoss Cloud

Compared 6% of the time

Nagios XI vs Zenoss Cloud

Compared 5% of the time

Microsoft System Center vs Zenoss Cloud

Compared 3% of the time

Dynatrace vs Zenoss Cloud

Compared 3% of the time

ScienceLogic vs Zenoss Cloud

Compared 3% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

June 2026

Download Amazon CloudWatch product report

Buyer's Guide

Zenoss Cloud

May 2026

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Zenoss Cloud provides a comprehensive overview of IT environments, supporting cross-cloud functionality, scalability, and robust integrations. It offers dynamic monitoring through its intuitive dashboard and supports hybrid deployments across cloud and on-premises infrastructures.

Zenoss Cloud enables users to monitor network infrastructure and operator platforms efficiently. With features like agentless monitoring and real-time alerts, Zenoss Cloud integrates seamlessly with external systems such as ITSM tools. Its flexible functionality allows for the management of both on-premises and cloud infrastructures like AWS and Azure. Users benefit from easy setup and strong technical support, although they seek enhancements in AI capabilities and simpler installation. The pricing model and complexity for beginners and storage monitoring are areas for improvement.

What are the key features of Zenoss Cloud?

Dynamic Monitoring: Enhances user experience with real-time insights.
Cross-Cloud Functionality: Supports hybrid deployments across AWS and Azure.
Agentless Monitoring: Simplifies deployment with minimal overhead.
Scalability: Grows with your network's demands.
Custom Integration: Supports notifications and alerts tailored to user requirements.

What benefits should users expect from Zenoss Cloud?

Time Efficiency: Quick setup and operation save resources.
Comprehensive Support: Extensive documentation streamlines troubleshooting.
Cost-effective Monitoring: Prevents multiple charges in server monitoring.
Enhanced User Experience: Offers seamless integration with existing IT infrastructures.

Zenoss Cloud is widely used in monitoring solutions for industries including technology and data centers. It supports direct monitoring of systems like vSphere and NetApp, making it ideal for IT operations and managed services. Integration with tools such as ServiceNow and SolarWinds aligns it with diverse IT environments.

Zenoss

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Amazon CloudWatch vs. Zenoss Cloud

June 2026

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