AntWorks CMR+ vs OpenText Capture comparison

Why PeerSpot?

AntWorks and OpenText are both solutions in the Intelligent Document Processing (IDP) category. AntWorks is ranked #16, while OpenText is ranked #4 with an average rating of 8.0. AntWorks holds a 2.1% mindshare in IDP, compared to OpenText’s 3.9% mindshare. Additionally, 100% of AntWorks users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

AntWorks CMR+ and OpenText Capture compete in the digital data management domain. OpenText Capture seems to have the upper hand due to its comprehensive feature set.

Features: AntWorks CMR+ offers cognitive machine reading technology, data extraction with high accuracy, and integrated automation. OpenText Capture provides robust document management, process automation, and a holistic approach to managing complex workflows. OpenText's broader functionality may attract those seeking complete process automation.

Ease of Deployment and Customer Service: AntWorks CMR+ has a straightforward deployment process, intuitive onboarding, and responsive customer service. OpenText Capture has a detailed deployment process that may demand significant customization, with customer service that provides effective support.

Pricing and ROI: AntWorks CMR+ offers a lower initial setup cost and rapid ROI through efficient data handling and minimal training. OpenText Capture, potentially costlier upfront, offers substantial ROI through extensive automation capabilities and efficiency in complex settings, with the higher cost justified by its expansive functionality.

To learn more, read our detailed AntWorks CMR+ vs. OpenText Capture Report (Updated: September 2026).

Buyer's Guide

AntWorks CMR+ vs. OpenText Capture

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of AntWorks CMR+ is 2.1%, up from 1.5% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	3.4%
OpenText Capture	3.9%
AntWorks CMR+	2.1%
Other	90.6%

Intelligent Document Processing (IDP)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Rick Koo

Digital Technology Leader at Mercer

Leading-edge NLP capabilities, efficient training of machine learning models, and the automation saves us significant time

The machine learning capability is good. The algorithm helps us to get the right data with less training effort. The technology seems to be a little bit ahead of the standard NLP software. They use more pattern recognition, rather than basing everything on reading static text. The problem with relying on an unchanging text is that it can depend on things such as the formatting, and where things appear within a document. This solution can process complex formats, which is helpful for us because we get a lot of PDFs and they come in many different formats. As an example, a carrier might include a list of their rates in a table, whereas a different carrier will write their rates into a paragraph, and yet another will put them into some sort of graphic. If you only capture text then you will only capture part of that data. Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data. When it comes to predicting what it is that a document needs manual intervention, CMR Plus does it pretty well. They have a QA cycle that is usually able to highlight such data. The content recognition ability, in terms of giving us only the data that we need and nothing else, is pretty good. It has a positive effect on our efficiency and by extension, it impacts our infrastructure costs.

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Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere has save us more than $40,000 in the past year."

"The support team is good and is able to resolve the issues or any challenges we encounter."

"This product is easy to use, and it helps business users to more easily understand RPA."

"I would recommend using this product; it is very useful, we can automate anything through it, there is much flexibility, and it provides a robust mechanism, which is good."

"With its user-friendly user interface, our developers are able to quickly pick it up."

"What I appreciate the most about Automation Anywhere is its ease of use."

"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."

"It is one of the popular RPA vendors offering powerful & user-friendly RPA capabilities to automate any complex tasks. It is one of the "Revolutionary Technology" that changes the way the enterprise operates. This tool combines conventional RPA with intellectual elements like natural language understanding and reading any unstructured data."

More Automation Anywhere pros

"This product has helped to boost our overall efficiency and performance, giving us the ability to automate many manual tasks and collect the right data for our analytics so we can serve our clients more effectively."

"Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data."

"The automation provided by this solution has saved us a lot of time."

"It is a mature product and a leader in the industry."

"OpenText Intelligent Capture is pretty good."

"The solution is very powerful because it allows for custom scripting."

"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

More OpenText Capture pros

Cons

"My main issue with Automation Anywhere might be the logging of bots and getting more detailed feedback of what my bot is doing, step by step. It is hard to track fine-tuning in larger codes."

"The approval process needs improvement."

"We are at an inflection point where we have automated so much that just keeping the lights on certainly takes 20% to 50% of the time, depending on the time of year. Being able to enable the stakeholders is one of my main focuses. If we are automating their process, I want them to continue owning that as much as possible. We are just expanding on the bot insights. From a security perspective, there have been some challenges for us getting our customers in there from a role-level security perspective and making sure that they have full access to the control room and their automation after it is automated."

"The human training area is still something that needs to be improved. It's not so much the actual technology learning, but rather how you bring this to life with all the peripheral competencies that are needed for it."

"Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls."

"We have a new feature share in Automation Anywhere, but it does not migrate automatically from the previous version to the new one."

"Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it."

"They do not include the basic functionality of column headers in Excel worksheets. This is missing, and we need it."

More Automation Anywhere cons

"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."

"We would like to see the overall accuracy increase from approximately 70% to perhaps 85%."

"The setup is medium complexity."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."

"I have not seen any return on investment from OpenText Capture."

More OpenText Capture cons

Pricing and Cost Advice

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

"Time and monetary savings can range from 20 to 90 percent."

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."

"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."

"They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing."

"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."

"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

More Automation Anywhere pricing and cost advice

"The pricing is really good, and it's based on usage."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Comms Service Provider

21%

Insurance Company

19%

Construction Company

12%

Manufacturing Company

Financial Services Firm

15%

Insurance Company

15%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

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AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

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ABBYY Vantage vs AntWorks CMR+

Compared 8% of the time

WorkFusion vs AntWorks CMR+

Compared 6% of the time

NICE Robotic Automation vs AntWorks CMR+

Compared 6% of the time

Automation Hero vs AntWorks CMR+

Compared 6% of the time

UiPath Platform vs AntWorks CMR+

Compared 6% of the time

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Tungsten TotalAgility vs OpenText Capture

Compared 8% of the time

ABBYY Vantage vs OpenText Capture

Compared 7% of the time

UiPath IXP vs OpenText Capture

Compared 6% of the time

Amazon Textract vs OpenText Capture

Compared 5% of the time

Grooper vs OpenText Capture

Compared 5% of the time

More OpenText Capture Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Intelligent Document Processing (IDP)

October 2026

Download AntWorks CMR+ product report

Buyer's Guide

OpenText Capture

October 2026

Download OpenText Capture product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

ANTstein

OpenText Captivas

Interactive Demo

Automation Anywhere

Demo not available

AntWorks

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AntWorks CMR+ is a sophisticated AI-powered platform that transforms data management through automation and cognitive computing, enabling businesses to streamline operations effectively.

Designed for efficiency, AntWorks CMR+ integrates advanced technology to optimize data processes, offering seamless automation and increased accuracy. Its cutting-edge cognitive machine capabilities set it apart, allowing users to harness insights with minimal manual intervention. Widely adopted across multiple sectors, it addresses complex data challenges with intelligence, boosting productivity and operational excellence.

What are the key features of AntWorks CMR+?

Cognitive Machine Reading: Transforms unstructured data into actionable insights.
Automation: Streamlines repetitive tasks, enhancing workflow efficiency.
Scalability: Adapts to growing data needs without compromising performance.
Security: Ensures data integrity with robust encryption protocols.
Customizability: Tailors processes to meet specific industry needs.

What benefits should users look for when evaluating AntWorks CMR+?

Cost Savings: Reduces operational costs by minimizing manual labor.
Increased Productivity: Automates tasks, allowing teams to focus on strategic activities.
Data Accuracy: Provides trusted insights with high precision.
Flexibility: Adapts to business changes swiftly.

In industries like finance and healthcare, AntWorks CMR+ transforms data handling, supporting compliance, and decision-making. Retailers leverage it to refine supply chains, while logistics operations benefit from expedited processes. Its industry-specific applications make it valuable for enhancing data-driven strategies and maintaining a competitive edge.

AntWorks

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Buyer's Guide

AntWorks CMR+ vs. OpenText Capture

September 2026

Free Report: AntWorks CMR+ vs. OpenText Capture

Find out what your peers are saying about AntWorks CMR+ vs. OpenText Capture and other solutions. Updated: September 2026.

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