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OpenText Capture vs UiPath IXP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. The mindshare of OpenText Capture is 3.8%, down from 7.5% compared to the previous year. The mindshare of UiPath IXP is 4.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
UiPath IXP4.5%
OpenText Capture3.8%
Other88.3%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
reviewer2886744 - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Automation has transformed invoice extraction and has reduced manual processing time dramatically
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoices or handwritten ones, where there is some mismatch or difference in extraction. This could be improved. For instance, if there is a "Z" available on the screen, it may be identified as "2." Improvements in these two areas from the extraction point of view are necessary, along with considerations regarding pricing levels. In terms of support, UiPath is performing very well. Whenever we require assistance from UiPath, it has been positive. However, I would suggest that there is room for improvement in identifying complex different layout invoices, particularly for handwritten text, since there is potential for improvement in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Value for time: with the help of Enterprise A2019, we can get instant value."
"Automation Anywhere has significantly helped us achieve our automation goals, mainly by reducing costs, which alleviates organizational burdens."
"The impact of Automation Anywhere on our organization has been significant; it has helped us save a considerable amount of time, approximately 30% to 40%, in repetitive processes and has improved automation accuracy."
"The integrations with the OCR engines in Automation Anywhere are quite powerful, and they have helped us in many projects."
"Automation Anywhere has helped me save both time and costs, with savings of approximately eight million in the last two to three years, and in terms of percentage, I saved around thirty to forty percent of time compared to before using Automation Anywhere."
"They have an AI platform with GenAI implemented to help us generate anything that is necessary for automation."
"It's very easy to use and all of the employees can easily get involved in the process, whether they are a developer, support, or have an HR background."
"The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"OpenText Intelligent Capture is pretty good."
"The solution is very powerful because it allows for custom scripting."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"It is a mature product and a leader in the industry."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The most valuable feature of UiPath Document Understanding is the AI Center."
"The entity-level extraction is very good. The workflow is also very good."
"We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft."
"It has advanced capabilities compared to other competitors, whether Blue Prism or Automation Anywhere."
"UiPath provides a useful feature that allows us to classify documents as invoices or not."
"Previously, we needed three to four people for validating invoices, now we have scaled down to one part-time person who is mostly engaged in other responsibilities, with invoicing tasks occupying only around five percent of their work time."
"The prebuilt algorithm for extracting foreign invoices is the most valuable feature because it eliminates the need for us to build anything from scratch."
"Pre-trained models are valuable, and they work well."
 

Cons

"If we are going through the high availability in the IQ Bot setup, it's a bit complex."
"We need a better way of getting upgrades or defect fixes. It is creating problems for us, as we have to go for a completely new version. Maintaining and managing existing bots, then coming up with new ones takes a lot of time. We would rather have a batch fix than an installation to an installation."
"From an ease of use point of view, on a scale of one to ten with ten being really easy, I would rate the tool a six."
"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."
"One day, there will be a message box saying that the application is down or not available on a weekend. The instructions will say read the information and click, "Okay." But a bot doesn't understand the instructions because it is not the IQ system."
"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."
"AA sometimes poses compatibility problems with new web browser versions like Chrome."
"The expectations of what we thought was possible, versus what appears to be possible, were a little bit off."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"The setup is medium complexity."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"I have not seen any return on investment from OpenText Capture."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"Sometimes, when the number of items is very large, the solution doesn't properly identify them."
"This is an expensive solution."
"I wish to have more pre-trained modules available in various languages."
"The extraction and classification process should be simplified."
"There could be a feature similar to ChatGPT where when you ask about a document, you get an answer about what is there in that document. If possible, this kind of feature can be incorporated so that you do not need to open a file and take the value. It should directly detect that instead of opening and validating the document. Such a feature will speed up the process."
"Currently, we have to train multiple templates because the column size and row size change in each PDF."
"Document Understanding would be improved with more AI platforms."
"I encountered difficulties with UiPath Document Understanding in determining the appropriate OCR to use for certain files."
 

Pricing and Cost Advice

"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"They're very flexible around pricing and licensing."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."
"Its price is competitive with all other products in the market."
"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"We have saved a lot of money on taxes based on the stuff that we run."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"Document Understanding's price is quite high."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"UiPath's pricing model is complex and based on AI units, which are consumed during model training and use."
"Its pricing can be looked into because it is on the higher side for developing economies, such as India, where the cost of labor is a little cheaper compared to advanced technologies."
"The cost per license is significant, approaching ten thousand dollars."
"For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
"It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
"One of the biggest challenges we face with UiPath is the pricing structure."
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913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Insurance Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Government
7%
Financial Services Firm
18%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise26
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
What is your experience regarding pricing and costs for UiPath Document Understanding?
My experience with pricing, setup cost, and licensing has been somewhat complex. I feel that the pricing structure is...
What needs improvement with UiPath Document Understanding?
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoi...
What is your primary use case for UiPath Document Understanding?
We have been using UiPath IXP previously after utilizing UiPath's Document Understanding for one of our clients. We f...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
OpenText Captivas
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
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Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.