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OpenText Capture vs UiPath IXP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
8.0
Reviews Sentiment
5.1
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 4.5%, down from 7.5% compared to the previous year. The mindshare of UiPath IXP is 5.4%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
UiPath IXP5.4%
OpenText Capture4.5%
Other90.1%
Intelligent Document Processing (IDP)
 

Featured Reviews

SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
Gangadhar Wali - PeerSpot reviewer
Founder and COO at InVibes
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"The automated version of the vendor invoice management is great."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"It is a mature product and a leader in the industry."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"Being able to have accurate extraction is most valuable."
"The validation process is easy. The Validation Station shows you the extracted data on one side and the document on the other, so you can easily scroll down and check if the data is accurate. You just need to click a checkbox. If you don't think it is fine, you have the option to add an exception. Based on that exception, you can create multiple conditions for how to address the same issue if it happens again."
"The entity-level extraction is very good. The workflow is also very good."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"AI Center is helpful for creating data sets. Machine learning helps with some extraction. The ML extractor gives good results after training."
"I found UiPath Document Understanding helpful in automating different types of processes. One process can be split into multiple processes or sub-processes. You can also use it for ID management or extracting data from IDs, such as passports or government-issued IDs, which I like."
"Has a very good machine learning feature."
"UiPath enables us to automate manual tasks and duplicate them easily. The processes are highly accurate."
"The most valuable feature in UiPath Document Understanding is the identification of the fields column in the PDF documents."
 

Cons

"The setup is medium complexity."
"The setup is medium complexity."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"Currently, we have to train multiple templates because the column size and row size change in each PDF."
"At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input."
"The extraction and classification process should be simplified."
"The extraction can be better. ABBYY FlexiCapture has more capabilities than Document Understanding. It can also extract automatically without training, whereas with Document Understanding, we need to train everything."
"There is room for improvement in handwriting processes."
"The UiPath APIs lack reliable table parsing."
"UiPath Document Understanding has difficulty identifying handwritten documents, and there is room for improvement."
"Making the design of Forms AI more flexible and accommodating to companies' branding preferences would be beneficial."
 

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"UiPath's pricing model is complex and based on AI units, which are consumed during model training and use."
"It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
"I have only been using its free version."
"UiPath Document Understanding offers fair pricing, primarily if you consider the number of resources and human work the solution reduces, plus the ROI you can get from it."
"One of the biggest challenges we face with UiPath is the pricing structure."
"We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
"UiPath Document Understanding is expensive, with the basic annual package including 6,000 documents and the next package including one million documents, a huge price difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Insurance Company
17%
Manufacturing Company
9%
Government
8%
Financial Services Firm
20%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise26
 

Questions from the Community

What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
Both UiPath and Blue Prism are expensive. Customers are trying to move to some other Agentic space because of high pricing, so the new initiatives are put on hold, and they're looking for alternati...
What needs improvement with UiPath Document Understanding?
The challenge is more on handwriting and language-specific document extraction. There is some room for improvement when it comes to understanding handwriting. Document Understanding at the current ...
 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.