No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Capture vs UiPath IXP comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.1
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.5% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 7.7% compared to the previous year. The mindshare of UiPath IXP is 4.7%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
UiPath IXP4.7%
OpenText Capture3.9%
Other88.0%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
Gangadhar Wali - PeerSpot reviewer
Founder and COO at InVibes
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages."
"So far, we have seen that a valuable feature of Automation Anywhere is the ease of integrating it with multiple systems. It can very easily integrate with an environment of an organization. It helps in a quick go to access and implementation. You don't have to spend days implementing Automation Anywhere software. You can quickly go drag and drop and do an ease of configuration. You can actually get your bot up and running very fast, which is one important advantage."
"The Object Cloning command is the most useful feature. Through the use of this command, between 30% and 40% of the process automation is complete."
"Overall, we've saved a lot of time, as there's a recent process that we automated which saves around 200 to 300 hours each month, depending on the number of accounts that come in."
"In some of our use cases, people were spending more than three hours per day just generating reports, and then we created an automation for this and it reduced the time to 30 minutes."
"Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility."
"We offer them a cost and time-effective solution for repeated and time-consuming processes, which surely help a lot in terms of improving quality."
"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."
"It is a mature product and a leader in the industry."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"The solution is very powerful because it allows for custom scripting."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"OpenText Intelligent Capture is pretty good."
"I like the clear and organized way in which UiPath has structured the labeling process, as well as the user-friendly development environment."
"In UiPath Document Understanding, I use two extractors. One is the Intelligent Form Extractor and the other is the Machine Learning Extractor. The first one is very useful and user-friendly. When we have a single template or two to three templates, Intelligent Form Extractor is much easier to use. But if we have multiple templates, it's better to go with ML Extractor as you can train the model with different templates."
"The machine learning (ML) extractor is valuable. It helps in extracting information from even unstructured documents. It can sometimes also extract information from a written document. Without much manual intervention, it is able to process the documents. This is a unique feature of UiPath Document Understanding."
"With Document Understanding, tasks that would normally take eight hours manually can be completed in three to five hours. It still requires some human intervention, but 90 percent of the processing can be automated."
"It's helped us free up time for other staff projects."
"This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system."
"Document classification is very good."
"The most valuable feature is key-value pair and table extraction."
 

Cons

"It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly."
"Especially while using v11, I often experience freezes with OCR extraction from PDF files."
"Some of the biggest improvements they can make are with the interface. It can be improved in terms of usability or searching for something. For example, icons are hard to find. Typically, you jump into the search box, but being able to go in and find things quickly with the eye could be very valuable."
"A2019 is less stable than the previous versions."
"Automation Anywhere courses are a little bit complex to understand. You need a little bit more time, and accessibility is also a little bit of an issue."
"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies. As of now, it is integrating with .NET. When it come to future technologies, I want Automation Anywhere to integrate with Python scripts, and make the execution easier. That will be very helpful, having our cognitive technologies interacting with Automation Anywhere."
"Automation Anywhere can be improved with better documentation."
"They need to improve the stability of the core functionality. If they keep the core constant and constant, they will continue to thrive."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I have not seen any return on investment from OpenText Capture."
"The setup is medium complexity."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The downsides are that it's wildly overpriced."
"I would like to see more integration of artificial intelligence. That's being implemented, but it would be a massive improvement to the solution's document processing. If UiPath achieves intelligent document processing, it will be far better than anything on the market. There are currently some limitations with the fields that could be addressed using a GPT engine. With an integrated AI model, you wouldn't need to create your taxonomy. You would only need to provide some prompts, such as "What is the property name?" It will store that as a variable."
"One area where UiPath could improve is by including pre-trained models for general-use documents specific to the Middle East."
"For UiPath Document Understanding, there is a possibility for improving accuracy with multilingual documents, especially handwritten ones. It doesn't have very great accuracy, particularly for handwritten documents and multiple European languages."
"There are also problems with handwritten documents. The results from those are not 90 percent accurate. With scanned and native PDFs, it is 90 to 99 percent accurate, but the accuracy of handwritten documents is somewhat less. If they could improve on that, it would also be helpful."
"UiPath Document Understanding can improve its handwriting and signature recognition."
"UiPath could improve its analytics and interface."
"They could work on the digitizing and classification of documents."
 

Pricing and Cost Advice

"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"It's the best RPA tool, but the pricing could be improved."
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."
"The price is very reasonable."
"I've seen the price vary by whether the client is going to scale and adopt a tool."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"The price for UiPath Document Understanding is a bit expensive."
"Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"While Robotic Process Automation tools can be expensive, UiPath Document Understanding is no exception."
"UiPath Document Understanding carries a premium price tag, but its current technological capabilities may not yet fully justify the cost."
"The pricing is reasonable."
"The last time we implemented UiPath Document Understanding the price was high."
"I do not know about its price, but for large organizations, UiPath is cheap, whereas, for small organizations, UiPath is high. For example, if 500 licenses are needed for one company, UiPath is cheap. If only 5 licenses are required, UiPath is costly."
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
16%
Insurance Company
16%
Manufacturing Company
8%
Government
7%
Financial Services Firm
19%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise26
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
What is your experience regarding pricing and costs for UiPath Document Understanding?
Both UiPath and Blue Prism are expensive. Customers are trying to move to some other Agentic space because of high pr...
What needs improvement with UiPath Document Understanding?
The challenge is more on handwriting and language-specific document extraction. There is some room for improvement wh...
What is your primary use case for UiPath Document Understanding?
We use it for broker closure, KYC, mortgage processing, and invoice processing as of now. We have about 100,000 invoi...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
OpenText Captivas
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Information Not Available
Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.