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OpenText Capture vs UiPath IXP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. The mindshare of UiPath IXP is 4.8%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
UiPath IXP4.8%
OpenText Capture3.9%
Other87.9%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
SE
Consultant at a consultancy with 201-500 employees
Automation has transformed invoice extraction and has reduced manual processing time dramatically
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoices or handwritten ones, where there is some mismatch or difference in extraction. This could be improved. For instance, if there is a "Z" available on the screen, it may be identified as "2." Improvements in these two areas from the extraction point of view are necessary, along with considerations regarding pricing levels. In terms of support, UiPath is performing very well. Whenever we require assistance from UiPath, it has been positive. However, I would suggest that there is room for improvement in identifying complex different layout invoices, particularly for handwritten text, since there is potential for improvement in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bot creation is a cool feature. It allows the developer to do complex things."
"Before Automation Anywhere, the insurance companies used to transfer data manually from one app to another, but after introducing them to automation the speed and accuracy have been outstanding."
"Automation Anywhere has helped us in many ways and is one of the best RPA tools."
"Automation Anywhere helped me achieve three main goals: reducing repetitive manual work, improving process consistency, and scaling automation while maintaining centralized control and monitoring."
"The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues."
"Our workforce has limited capacity, and by adding this solution we can increase the amount of work coming in without adding to our workforce."
"When we compare other projects on other platforms versus Automation Anywhere, the technical support we are receiving in terms of efficiency, and even that they are giving us good price, this is what we are looking for."
"A user can easily adopt this technology and utilize it, when compared to the other available resources in the market."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"It is a mature product and a leader in the industry."
"OpenText Intelligent Capture is pretty good."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"Has a very good machine learning feature."
"It shortens the time of extracting data by 70 to 80%."
"The highly visual and user-friendly interface was a standout feature."
"Document classification is very good."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high."
"We can integrate document understanding with other systems and applications."
"The quality of the input documents is crucial because sometimes healthcare providers prefer automated processing rather than human review."
 

Cons

"Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence."
"We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0."
"The OCR component should allow integration with 3rd party OCR. This way we can use the best of breed solution along with AA or allow better control over OCR packages to be customized."
"If I build a bot today and don't use it, however, in several months, someone tries to use it, there's a 30-40% change the bot will fail in one or two areas."
"The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now."
"There are a lot of things that need to be improved, especially related to the Control Room, but you can develop and scale with this tool very, very fast."
"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"Automation Anywhere's network has room for improvement."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I have not seen any return on investment from OpenText Capture."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The setup is medium complexity."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
"They could work on the digitizing and classification of documents."
"The downsides are that it's wildly overpriced."
"There could be a feature similar to ChatGPT where when you ask about a document, you get an answer about what is there in that document. If possible, this kind of feature can be incorporated so that you do not need to open a file and take the value. It should directly detect that instead of opening and validating the document. Such a feature will speed up the process."
"Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one step ahead. It is faster than UiPath."
"There is also room for improvement in long-running table extraction. If a table continues for more than 10 pages, in some cases, we have observed that it only extracts six or seven pages and skips the last pages."
"The machine learning model needs improvement, as we receive more and more unstructured documents from clients that require a lot of manual validation."
"UiPath Document Understanding's ability to read handwritten files has room for improvement."
 

Pricing and Cost Advice

"Automation Anywhere is flexible in terms of costing and licensing."
"It is reasonable, but it can always be a little bit cheaper."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"Pricing is a bit high when compared to other available tools; however, the tool is worth the cost."
"Automation Anywhere is affordable."
"Automation Anywhere is expensive, making it more suitable for enterprise organizations."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
"Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
"While Robotic Process Automation tools can be expensive, UiPath Document Understanding is no exception."
"The solution’s cost increases for machine learning or artificial intelligence because we have to go for UiPath Orchestrator."
"The last time we implemented UiPath Document Understanding the price was high."
"Document Understanding's price is quite high."
"UiPath Document Understanding offers fair pricing, primarily if you consider the number of resources and human work the solution reduces, plus the ROI you can get from it."
"UiPath Document Understanding compared to the competitors is high."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Insurance Company
15%
Financial Services Firm
15%
Outsourcing Company
8%
Government
7%
Financial Services Firm
18%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise26
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
What is your experience regarding pricing and costs for UiPath Document Understanding?
My experience with pricing, setup cost, and licensing has been somewhat complex. I feel that the pricing structure is...
What needs improvement with UiPath Document Understanding?
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoi...
What is your primary use case for UiPath Document Understanding?
We have been using UiPath IXP previously after utilizing UiPath's Document Understanding for one of our clients. We f...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
OpenText Captivas
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
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Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.