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OpenText Capture vs UiPath IXP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.1
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.5% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 7.7% compared to the previous year. The mindshare of UiPath IXP is 4.7%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
UiPath IXP4.7%
OpenText Capture3.9%
Other88.0%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
Gangadhar Wali - PeerSpot reviewer
Founder and COO at InVibes
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My impression of the impact on visibility in the automation lifecycle is that we help to standardize the process and become more productive in those activities and visibility."
"No other competitor has this email trigger, so it saves a lot of time if you automate the process. We don't need to fix a time for a task to run. It gives the feature of on demand execution for any task. Whenever a user wants, it can send a mail and get the task done as soon as possible."
"When anybody talks about Robotic Process Automation, Automation Anywhere is the first thing that comes to my mind."
"My experience with the deployment has been very good."
"We have saved 60 to 70 percent on operations."
"Using Automation Anywhere saves us time, money, and eliminates errors."
"We found that Automation Anywhere was the easiest to use, and their offer was much more appealing compared to the other products, so that's why we ended up choosing them."
"The most valuable feature is the ability to transform data into clusters."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It is a mature product and a leader in the industry."
"The solution is very powerful because it allows for custom scripting."
"It's helped us free up time for other staff projects."
"We can integrate document understanding with other systems and applications."
"The scalability it offers is truly exceptional, making it arguably the best in the market."
"The solution removes manual processes and reduces human dependency. It takes a lot of effort to go through each physical mail or email, extract the data and transfer it to Excel. However, the solution automates the process and works 24/7. The tool gives a complete package to process and understand documents. The valuable features include taxonomy modification, classification, workstation, etc. There are out-of-the-box features like ML models which you can custom build. We have saved time with UiPath Document Understanding. We have seen a 50 percent improvement in scanning processes. Compared to humans, the tool runs 24/7. The human error rate has also been reduced. Our human error rate is five percent now compared to the previous 15 percent. UiPath Document Understanding has also freed up our staff who now spend more time on critical tasks."
"Previously, we needed three to four people for validating invoices, now we have scaled down to one part-time person who is mostly engaged in other responsibilities, with invoicing tasks occupying only around five percent of their work time."
"In UiPath Document Understanding, I use two extractors. One is the Intelligent Form Extractor and the other is the Machine Learning Extractor. The first one is very useful and user-friendly. When we have a single template or two to three templates, Intelligent Form Extractor is much easier to use. But if we have multiple templates, it's better to go with ML Extractor as you can train the model with different templates."
"UiPath Document Understanding cuts down a lot of order processing time and agents' time, saving both human effort, which in turn translates to better cost efficiency."
"The entity-level extraction is very good. The workflow is also very good."
 

Cons

"In the age of AARI and Automation Anywhere 2019 IQ Bot, the biggest challenges for me and my company are understanding the product and implementing it at the right place."
"They need to make the AA stable across all browsers and I hope to see it fixed in the next version."
"Automation Anywhere has some limitation with its integrations."
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team."
"20 percent of the bots need to supervised because sometimes errors occur during the run. Most of the errors that I have encountered have been because the object cloning did not capture the buttons properly."
"The initial setup is difficult because Automation Anywhere does not have a GitHub integration. They need to build a patch for that."
"Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence. Right now, RPA is basically limited to a bot which is simply following the instructions that it was given. However, what would be really useful is if a bot was able to more flexibly respond to issues. For example, sometimes there are erroneous errors and pop ups. With good code, you can certainly build your bots to be able to handle that. However, it does take time and a bit of technical know-how to be able to do that."
"There were times in the past where through submitting a ticket for support, it seemed that some of the engineers who were helping me did not understand the product that they were supporting. That felt difficult because I felt I was almost explaining the product to the company."
"The setup is medium complexity."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"I have not seen any return on investment from OpenText Capture."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
"There are also problems with handwritten documents. The results from those are not 90 percent accurate. With scanned and native PDFs, it is 90 to 99 percent accurate, but the accuracy of handwritten documents is somewhat less. If they could improve on that, it would also be helpful."
"It would be much easier if UiPath increased the count of pages. Currently, they are allowing one million pages for $10,000 per month. I would prefer to increase the page count or reduce the dollar count in terms of processing the documents. I would prefer $6,000 per month for processing 2 to 3 million pages per month. It will then be much easier for companies with a low budget to use this product."
"Existing models have room for improvement."
"The licensing model poses a significant challenge due to the fee charged for posting a model, which impedes the development of productivity-enhancing models."
"I would like more flexibility in Document Understanding's validation center."
"Document Understanding would be improved with more AI platforms."
"Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one step ahead. It is faster than UiPath."
"Sometimes we have challenges when we need to read something like a barcode, so we must use the Cisco algorithm to solve the issue, or I have to ask developers for help specifically to capture this kind of information. There are other processes, such as refunds, that we still must do manually because there is no way to use automation to solve this issue."
 

Pricing and Cost Advice

"The setup cost for this is onetime and licensing is based on your choice of product."
"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."
"We have a three-year contract with Automation Anywhere."
"Annually, we are paying almost one million reais."
"We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."
"It is not cheap, but we are able to get an ROI."
"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."
"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."
"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"UiPath Document Understanding is priced high compared to its competition."
"For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
"One of the biggest challenges we face with UiPath is the pricing structure."
"The pricing is reasonable."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"The price is on the high end."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
16%
Insurance Company
16%
Manufacturing Company
8%
Government
7%
Financial Services Firm
19%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise26
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
What is your experience regarding pricing and costs for UiPath Document Understanding?
Both UiPath and Blue Prism are expensive. Customers are trying to move to some other Agentic space because of high pr...
What needs improvement with UiPath Document Understanding?
The challenge is more on handwriting and language-specific document extraction. There is some room for improvement wh...
What is your primary use case for UiPath Document Understanding?
We use it for broker closure, KYC, mortgage processing, and invoice processing as of now. We have about 100,000 invoi...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
OpenText Captivas
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Information Not Available
Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.