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AppRiver Email Security vs Fortinet FortiMail comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppRiver Email Security
Ranking in Email Security
37th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Fortinet FortiMail
Ranking in Email Security
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of AppRiver Email Security is 0.7%, down from 0.8% compared to the previous year. The mindshare of Fortinet FortiMail is 2.7%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail2.7%
AppRiver Email Security0.7%
Other96.6%
Email Security
 

Featured Reviews

John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried."
"The stability and performance of the solution have been great, and we have not had any problems since we have been using it."
"We compared it to Sophos, but it is more for users that aren't IT experts."
"It is a scalable solution."
"The solution is very reliable and very stable."
"We have definitely seen ROI. My emails are safer. We don't have any more spam or phishing emails. The users are safe now. I don't have to worry about what emails my team is getting. It makes my life easier."
"Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"After three months of evaluating FortiMail, it has exceeded our expectations and we will definitely continue using it."
 

Cons

"Technical support is no longer as good as it once was."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"I think their statistics and the BI in general could be improved."
"Sometimes, authentic emails get blocked by the solution's firewall."
"The UI could be better."
"The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"I will not give good marks on their support team."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
 

Pricing and Cost Advice

"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"Pricing is straight-forward and renewable without complicated pricing structures."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"The pricing is good."
"9,000 Euro per annum for Fortinet Mail and sandbox."
"The solution is reasonably priced compared to one of its competitors."
"This is a good solution and value for the money."
"It is a fairly priced product, considering what it does. The product offers good value for the money users spend on it."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
11%
Outsourcing Company
11%
Retailer
9%
Manufacturing Company
10%
Construction Company
8%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do thi...
What is your primary use case for Fortinet FortiMail?
I do have a partnership with Fortinet. I have been both a partner and reseller.
 

Also Known As

AppRiver Advanced Email Security
FortiMail
 

Overview

 

Sample Customers

IHMC
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about AppRiver Email Security vs. Fortinet FortiMail and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.