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Arcserve Cloud Direct vs Commvault Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
57th
Ranking in Disaster Recovery as a Service
18th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery as a Service
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (1st), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Commvault Cloud is 4.3%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.3%
Arcserve Cloud Direct0.7%
Other95.0%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."
"The global application provides a lot of storage for customers, with good security features for Google, videos, irregular encryption, and backups, and the solution includes the best compatibility metrics for integration managed by Google support."
"What I like about Commvault is that it's very robust."
"If we had lost that storage, it would have been a catastrophic loss of scientific data."
"The convenience of backing up and restoring simultaneously is very valuable."
"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."
"Commvault could improve in the area of monitoring and notification services."
"Commvault Complete Data Protection would benefit from improving their training resources."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"This product is overly complex to operate and run."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"Commvault Cloud is a very powerful tool, but it can be improved in various ways."
"The solution can be a bit complex for new users. The solution needs better Office 365 data backup management."
 

Pricing and Cost Advice

Information not available
"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"In India, this is a very expensive product."
"Licensing fees are billed on a yearly basis."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
"The cost of an integrator license is moderate and its features cover most customers."
"Everyone else offers the subscription-based model nowadays, while Commvault Complete Data Protection still has the traditional license model, where you must buy a set of licenses. You pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
17%
Healthcare Company
14%
Financial Services Firm
7%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Lion
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: September 2026.
913,806 professionals have used our research since 2012.