Arcserve Cloud Direct vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Cloud Backup category. Arcserve is ranked #66, while Commvault is ranked #3 with an average rating of 8.5. Arcserve holds a 0.4% mindshare in CB, compared to Commvault’s 6.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution.

Arcserve Cloud Direct

Read 1 Arcserve Cloud Direct review

698 Views
503 Comparison Views

0% willing to recommend

Commvault Cloud

Read 112 Commvault Cloud reviews

20,023 Views
10,812 Comparison Views

95% willing to recommend

Arcserve Cloud Direct

Commvault Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arcserve Cloud Direct and Commvault Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup.

To learn more, read our detailed Cloud Backup Report (Updated: January 2026).

Buyer's Guide

Cloud Backup

January 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve Cloud Direct

Ranking in Cloud Backup

66th

Ranking in Disaster Recovery as a Service

15th

Average Rating

5.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Cloud Backup

3rd

Ranking in Disaster Recovery as a Service

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), eDiscovery (3rd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.4%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 6.1%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Commvault Cloud	6.1%
Arcserve Cloud Direct	0.4%
Other	93.5%

Cloud Backup

Featured Reviews

reviewer1321896

Junior Service Desk Operator at a cloud solution provider with 11-50 employees

Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working

StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

Read full review

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."

"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."

"It is much more scalable and flexible than everything else in the market."

"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."

"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."

"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."

"The diversity on offer is very, very good. Everything is supported. It's great."

"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."

"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."

More Commvault Cloud pros

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."

"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."

"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."

"The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."

"Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."

"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."

"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."

"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."

"This product is overly complex to operate and run."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."

"The cost of an integrator license is moderate and its features cover most customers."

"Commvault's license fee is per server-based."

"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."

"Commvault is quite high in terms of pricing and licensing."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

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Earn 20 points

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

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What needs improvement with ThreatWise?

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Comparisons

Azure Site Recovery vs Arcserve Cloud Direct

Compared 26% of the time

Veeam Data Platform vs Arcserve Cloud Direct

Compared 17% of the time

Veeam Data Cloud for Microsoft 365 vs Arcserve Cloud Direct

Compared 16% of the time

Veritas System Recovery vs Arcserve Cloud Direct

Compared 15% of the time

AvePoint Cloud Backup vs Arcserve Cloud Direct

Compared 15% of the time

More Arcserve Cloud Direct Competitors

Rubrik vs Commvault Cloud

Compared 12% of the time

Veeam Data Platform vs Commvault Cloud

Compared 10% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 4% of the time

AWS Backup vs Commvault Cloud

Compared 4% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 3% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Cloud Backup

January 2026

Download Arcserve Cloud Direct product report

Buyer's Guide

Commvault Cloud

February 2026

Download Commvault Cloud product report

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve Cloud Direct offers comprehensive cloud-based backup and recovery services, designed to address the critical data protection needs of enterprises with scalable and efficient solutions.

Arcserve Cloud Direct enables businesses to secure their data seamlessly in the cloud, offering an intuitive platform for backups, disaster recovery, and data management. It meets the demands of businesses looking to protect valuable data assets with ease and reliability. The platform integrates with multiple IT environments, providing flexible data protection without significant infrastructure modifications.

What are the key features of Arcserve Cloud Direct?

Scalable Backup: Allows businesses to adjust storage capacity as needed, offering flexible data protection.
Fast Recovery: Ensures quick data restoration to minimize downtime and operational disruptions.
Centralized Management: Provides a single interface for overseeing multiple backup and recovery operations.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses by eliminating the need for costly hardware and maintenance.
Enhanced Security: Offers robust data protection features, safeguarding critical business data against loss.
Improved Reliability: Provides dependable data backup and recovery, ensuring business continuity.

Arcserve Cloud Direct is widely implemented across industries such as healthcare, finance, and manufacturing, where data protection is paramount. It supports regulatory compliance and helps these industries maintain data integrity and availability in a dynamic business environment.

Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

Lion

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.

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