Arcserve Cloud Direct vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Cloud Backup category. Arcserve is ranked #62, while Commvault is ranked #4 with an average rating of 8.2. Arcserve holds a 0.6% mindshare in CB, compared to Commvault’s 4.6% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution.

Arcserve Cloud Direct

Read 1 Arcserve Cloud Direct review

1,541 Views
1,140 Comparison Views

0% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

29,414 Views
14,119 Comparison Views

95% willing to recommend

Arcserve Cloud Direct

Commvault Cloud

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Executive Summary

We performed a comparison between Arcserve Cloud Direct and Commvault Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup.

To learn more, read our detailed Cloud Backup Report (Updated: July 2026).

Buyer's Guide

Cloud Backup

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve Cloud Direct

Ranking in Cloud Backup

62nd

Ranking in Disaster Recovery as a Service

18th

Average Rating

5.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Cloud Backup

4th

Ranking in Disaster Recovery as a Service

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), eDiscovery (2nd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.6%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 4.6%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	4.6%
Arcserve Cloud Direct	0.6%
Other	94.8%

Cloud Backup

Featured Reviews

reviewer1321896

Junior Service Desk Operator at a cloud solution provider with 11-50 employees

Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working

StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.

Read full review

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."

"Cloud integration."

"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."

"It's very stable."

"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."

"The product's stability is good enough."

"We evaluated other options, but Commvault is a very complete solution."

"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."

"With Commvault it is a single job, which does both backup and archive, so it does not touch the data twice."

More Commvault Cloud pros

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."

"I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."

"Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience."

"There is room for improvement in terms of data security."

"The solution needs higher availability."

"The solution is expensive in comparison to similar solutions."

"We previously had difficulty with the support being foreign."

"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."

"The functional integration could be better."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

"I rate the product’s pricing a five out of ten."

"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."

"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."

"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

26%

Comms Service Provider

16%

Healthcare Company

11%

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

Comparisons

Veeam Data Cloud for Microsoft 365 vs Arcserve Cloud Direct

Compared 19% of the time

Veeam Data Platform vs Arcserve Cloud Direct

Compared 15% of the time

HPE Zerto Software vs Arcserve Cloud Direct

Compared 14% of the time

Veritas System Recovery vs Arcserve Cloud Direct

Compared 8% of the time

Quorum OnQ vs Arcserve Cloud Direct

Compared 3% of the time

More Arcserve Cloud Direct Competitors

Rubrik vs Commvault Cloud

Compared 7% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Cloud Backup

July 2026

Download Arcserve Cloud Direct product report

Buyer's Guide

Commvault Cloud

August 2026

Download Commvault Cloud product report

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve Cloud Direct offers comprehensive cloud-based backup and recovery services, designed to address the critical data protection needs of enterprises with scalable and efficient solutions.

Arcserve Cloud Direct enables businesses to secure their data seamlessly in the cloud, offering an intuitive platform for backups, disaster recovery, and data management. It meets the demands of businesses looking to protect valuable data assets with ease and reliability. The platform integrates with multiple IT environments, providing flexible data protection without significant infrastructure modifications.

What are the key features of Arcserve Cloud Direct?

Scalable Backup: Allows businesses to adjust storage capacity as needed, offering flexible data protection.
Fast Recovery: Ensures quick data restoration to minimize downtime and operational disruptions.
Centralized Management: Provides a single interface for overseeing multiple backup and recovery operations.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses by eliminating the need for costly hardware and maintenance.
Enhanced Security: Offers robust data protection features, safeguarding critical business data against loss.
Improved Reliability: Provides dependable data backup and recovery, ensuring business continuity.

Arcserve Cloud Direct is widely implemented across industries such as healthcare, finance, and manufacturing, where data protection is paramount. It supports regulatory compliance and helps these industries maintain data integrity and availability in a dynamic business environment.

Arcserve

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Lion

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.

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