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Arcserve Cloud Direct vs Quorum OnQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
57th
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (18th)
Quorum OnQ
Ranking in Cloud Backup
40th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Backup and Recovery (49th), Disaster Recovery (DR) Software (24th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.7%, up from 0.4% compared to the previous year. The mindshare of Quorum OnQ is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Quorum OnQ1.0%
Arcserve Cloud Direct0.7%
Other98.3%
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"Having the ability to reduce recovery time, for critical resources, from multiple hours to a matter of minutes, is huge."
"In extreme cases, we have used the ability to spin up a VM on the Quorum device for use in our production environment, which is a great feature and also very easy to do."
"One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."
"For those considering Quorum OnQ, it's a good bet they can play."
"A very high level security environment for secondary data."
"The solution offers good documentation."
"This is a product that works well, is easy to install, and easy to use."
"The solution is very cost effective."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Quorum OnQ is limited and does not support all the Linux flavours, and it currently only supports Red Hat-based systems, for example, Ubuntu is not supported."
"The user interface needs to be improved."
"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."
"I don't love the scheduler, as I think that interface could use an overhaul."
"At times the email notifications don't go out, but a quick reset always fixes that problem."
"One of the complaints from our customers is that the Quorum is expensive, and they question why it is on par with these other products."
"They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments with different needs."
"One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server."
 

Pricing and Cost Advice

Information not available
"The solution’s pricing is economical."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
"I am not sure how much it costs, but I know it's expensive."
"The upfront cost of purchasing a license for the hardware is quite steep."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"When we first got the Quorum the licensing was different."
"We have never questioned whether it is worth it because it so obviously is a great value."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
17%
Healthcare Company
14%
Financial Services Firm
7%
Construction Company
15%
Comms Service Provider
14%
Financial Services Firm
11%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
What is your primary use case for Quorum OnQ?
We launched all of our advocacy departments through Quorum next month. We are in the process of uploading all of our data and creating custom fields.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
OnQ
 

Overview

 

Sample Customers

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