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Arcserve UDP vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
7.9
Quorum OnQ ensures continuous business operations, quick data recovery, hardware cost savings, and IT time efficiency.
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.3
Quorum OnQ's tech support is responsive and knowledgeable, offering superior, personalized service despite occasional peak time delays.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.3
Quorum OnQ provides scalable disaster recovery solutions for medium to large enterprises, with flexibility for varying infrastructure needs.
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
8.4
Quorum OnQ is praised for its reliability, minimal downtime, easy updates, and effective support, ensuring user satisfaction.
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Quorum OnQ needs better disaster recovery, cloud integration, NAS support, user interface, pricing, email notifications, and hardware support.
The URL for our environments is the same, making it confusing for management when handling different departments with different needs.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Quorum OnQ's pricing is cost-effective for enterprises despite high initial costs due to integrated support and value recovery features.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
It's a little expensive.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Quorum OnQ offers quick recovery, user-friendly management, strong security, fast backups, and cost-effectiveness, enhancing its overall appeal.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history.
Senior Application Analyst at a non-profit with 5,001-10,000 employees
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
41st
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Cloud Backup (35th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Quorum OnQ is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.1%
Quorum OnQ0.7%
Other98.2%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Comms Service Provider
11%
Performing Arts
9%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
OnQ
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
LCL Bulk Transport
Find out what your peers are saying about Arcserve UDP vs. Quorum OnQ and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.