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ArcSight Logger vs Fortinet FortiAnalyzer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
7.5
Fortinet FortiAnalyzer offers high ROI with competitive pricing, efficiency improvements, and cost savings, especially in markets like India.
The impact of the tool is low when the functionalities are inaccessible due to resource consumption.
Fortinet is highly efficient for moderate deployments and provides a secure platform for medium-sized networks and data centers.
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
7.7
Fortinet FortiAnalyzer's customer service is generally well-rated, though opinions on technical support vary regarding responsiveness and expertise.
We provide pre-implementation, implementation, and post-implementation support.
Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive.
Technical support is good, and I rate it ten out of ten.
The support service is very slow and incompetent.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
6.8
Fortinet FortiAnalyzer is praised for scalability, flexibility, and adaptability, despite cost increases with expansions, across varied environments.
Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.
FortiAnalyzer is a scalable product.
It typically handles three to five years of expansion effectively.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
7.8
Fortinet FortiAnalyzer is highly stable and reliable, with minimal issues, maintained through updates and proper management.
We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer.
It remains stable during implementation for one or two years.
It provides a reliable solution for managing network-wide data.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Fortinet FortiAnalyzer needs UI improvements, better integration, and advanced analytics with AI for effective log analysis and user experience.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
When licensing, each device is licensed separately, such as the firewall, which can become expensive.
This would help in analyzing various security incidents and events more effectively by delivering a handful of relevant logs instead of thousands.
Enhanced deep inspection features would make troubleshooting easier.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Fortinet FortiAnalyzer offers competitive pricing, but costs vary by needs, with larger enterprises benefiting from comprehensive security integration.
Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
In terms of pricing, FortiAnalyzer is not expensive.
In the Indian market, Fortinet's pricing is very competitive, allowing us to win most of our deals.
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Fortinet FortiAnalyzer excels in reporting, log management, integration, and security analysis, enhancing IT teams' network visibility and threat detection.
ArcSight Logger installs on very minimal resources with very few requirements
The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied.
The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Fortinet FortiAnalyzer
Ranking in Log Management
7th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
105
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Fortinet FortiAnalyzer is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Manikandan Kannan - PeerSpot reviewer
Simplifying log management by displaying detailed access information
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied. This visualization and detail make managing logs more straightforward. In conjunction with our VMware setup, Fortinet FortiAnalyzer enhances organizational efficiency, meeting the standard log retention period for up to a year.
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Government
7%
Educational Organization
6%
Computer Software Company
15%
Government
8%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Fortinet FortiAnalyzer?
The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects.
What is your experience regarding pricing and costs for Fortinet FortiAnalyzer?
There are no extra expenses included aside from the licensing fee for Fortinet FortiAnalyzer, which I am paying annually.
What needs improvement with Fortinet FortiAnalyzer?
The UI needs to be improved in future updates.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
General Directorate of Information Technology
Find out what your peers are saying about ArcSight Logger vs. Fortinet FortiAnalyzer and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.