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Arctic Wolf Managed Detection and Response vs ConnectWise SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
SOC as a Service (1st)
ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (47th), Endpoint Detection and Response (EDR) (54th), Secure Access Service Edge (SASE) (22nd)
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 3.9%, down from 9.3% compared to the previous year. The mindshare of ConnectWise SIEM is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Arctic Wolf Managed Detection and Response3.9%
ConnectWise SIEM1.6%
Other94.5%
Managed Detection and Response (MDR)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arctic Wolf Managed Detection and Response has positively impacted my organization by giving us an overview of security without having to go to individual ports and do the correlation, as they do the correlation for you."
"The product provides integrations with several different SaaS applications."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"Arctic Wolf Managed Detection and Response has positively impacted my organization by catching many issues, eliminating risks, and preventing compromises; overall, it has been a great security feature."
"The agents give pretty good visibility into what is happening at the endpoint."
"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."
"Security protection is the best feature of this product; we get alarms or notifications when unauthorized access occurs, and it's the reason we subscribe to the service because it's a user friendly product."
"The tool's most valuable feature is its ease of implementation."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
 

Cons

"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"It will be helpful if the dashboard is more granular."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised."
"Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating."
"However, their new licensing model has room for improvement because of the limited user SKU."
"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"The team felt that we were not happy with the speed and clarity of the alerts in that situation."
"Arctic Wolf Managed Detection and Response can be improved because the deployment was rather involved; the initial deployment was very lengthy, and there were many things to account for when we had to implement it initially, so making that process easier would be an improvement."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
 

Pricing and Cost Advice

"The pricing is pretty competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I find their pricing to be reasonable and competitive."
"The pricing is fair."
"I rate the tool's pricing a nine out of ten."
"The solution is expensive."
report
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
15%
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing for Arctic Wolf Managed Detection and Response is that the pricing seemed to be fairly competitive compared to what was available, and they off...
What needs improvement with Arctic Wolf Managed Detection and Response?
I cannot think of anything regarding how Arctic Wolf Managed Detection and Response can be improved.
What is your primary use case for Arctic Wolf Managed Detection and Response?
My main use case for Arctic Wolf Managed Detection and Response is a 24/7 managed SOC. The native platform provided managed detection and response, along with log and telemetry ingestion capabiliti...
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
 

Also Known As

Arctic Wolf AWN CyberSOC
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Techvera, Syrex, Clark Integrated Technologies
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. ConnectWise SIEM and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.