Atera vs Ivanti Patch for Configuration Manager comparison

Atera and Ivanti are both solutions in the Patch Management category. Atera is ranked #12 with an average rating of 10.0, while Ivanti is ranked #27. Atera holds a 3.4% mindshare in PM, compared to Ivanti’s 2.2% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Ivanti users who would recommend it.

Atera

Read 15 Atera reviews

3,114 Views
1,152 Comparison Views

93% willing to recommend

Ivanti Patch for Configurat...

Read 2 Ivanti Patch for Configuration Manager reviews

584 Views
584 Comparison Views

100% willing to recommend

Atera

Ivanti Patch for Configurat...

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Executive SummaryUpdated on Sep 16, 2024

Ivanti Patch for Configuration Manager and Atera compete in the IT management tools category. Atera has the upper hand in features and ease of deployment, while Ivanti Patch for Configuration Manager is preferred for customer service.

Features: Ivanti Patch for Configuration Manager offers comprehensive endpoint management, integrated patching capabilities, and robust security features. Atera provides an all-in-one IT management solution including RMM, ticketing, and billing, making it versatile for managed service providers.

Room for Improvement: Ivanti Patch for Configuration Manager could enhance its reporting, simplify patch deployment procedures, and improve user interface. Atera needs better system performance, more customization options, and enhanced automation capabilities.

Ease of Deployment and Customer Service: Ivanti Patch for Configuration Manager has a steeper learning curve and more complex deployment process but offers responsive customer service. Atera is straightforward to deploy and user-friendly but receives mixed reviews regarding support responsiveness.

Pricing and ROI: Ivanti Patch for Configuration Manager has a higher setup cost but users report a strong ROI due to its comprehensive patch management capabilities. Atera offers competitive pricing, appealing to small and medium businesses, with users finding its pricing model advantageous considering its included features.

To learn more, read our detailed Atera vs. Ivanti Patch for Configuration Manager Report (Updated: December 2025).

Buyer's Guide

Atera vs. Ivanti Patch for Configuration Manager

December 2025

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Patch Management

12th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (12th), Network Monitoring Software (34th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), AIOps (17th), Agentic Automation (7th)

Ivanti Patch for Configurat...

Ranking in Patch Management

27th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Patch Management category, the mindshare of Atera is 3.4%, down from 4.0% compared to the previous year. The mindshare of Ivanti Patch for Configuration Manager is 2.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
Atera	3.4%
Ivanti Patch for Configuration Manager	2.2%
Other	94.4%

Patch Management

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

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Gaurav Chandola

Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

Provides detection logic that tells us which customer will record an update and is less expensive than other solutions

I haven't had experience with customer service and support, however, we did have an advisory case with one of their technical support staff. We were publishing and getting the full metadata for the patch. We were getting the full updates for the patch release. There was confusion as to why we were seeing that in the SCCM, instead of in the full metadata patch. The support person was able to help us in understanding what we were doing wrong, highlighting it could be a certificate issue. We generated a new certificate, and after they were applied, the issue was fixed. Overall, I would rate their customer service and support a five out of five.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of this solution are automatic batch matching and unattended support access."

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

More Atera pros

"The most valuable feature of Ivanti Patch for SCCM is the detection logic."

"This solution is stable."

Cons

"There is definitely room for improvement with its automation capabilities."

"The billing module has a standard layout which is too limited for my needs."

"Customization could be improved."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"Having more freedom to perform identity access management would be great."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

More Atera cons

"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."

"We have some problems with patches not installing successfully."

Pricing and Cost Advice

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"Pricing is my favorite part of it. It was per user, not per client."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"Atera happened to have the best pricing model."

"The price is reasonable for what we require."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

More Atera pricing and cost advice

"We do not have a license with Ivanti, instead we buy just the plugins for the consoles, making it a much less expensive option versus other solutions."

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Top Industries

By visitors reading reviews

Educational Organization

12%

Performing Arts

Comms Service Provider

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

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What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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Product Reports

Buyer's Guide

Atera

February 2026

Download Atera product report

Buyer's Guide

Patch Management

February 2026

Ivanti Patch for Configuration Manager report

Download Ivanti Patch for Configuration Manager product report

Also Known As

No data available

Patch for SCCM, Shavlik Patch for SCCM, Ivanti Patch for MEM

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Ivanti Patch for Configuration Manager is an invaluable plug-in for Microsoft Endpoint Configuration Manager (MEM) that streamlines patch management by allowing you to publish and manage third-party software patches alongside Microsoft updates, all within a unified workflow. This means you can save both time and effort by eliminating the need for separate tools to manage your patching process. With comprehensive patch coverage for various third-party products, automated deployment, flexible scheduling, real-time reporting, and seamless integration with Microsoft Endpoint Configuration Manager, Ivanti Patch simplifies and enhances your patch management.

Ivanti

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

University of Pittsburgh

Buyer's Guide

Atera vs. Ivanti Patch for Configuration Manager

December 2025

Free Report: Atera vs. Ivanti Patch for Configuration Manager

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