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Atera vs SolarWinds ipMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
39th
Ranking in IT Infrastructure Monitoring
42nd
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)
SolarWinds ipMonitor
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.0
Reviews Sentiment
5.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.6%
SolarWinds ipMonitor0.4%
Other99.0%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
IP address management improves network efficiency but licensing cost could decrease
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say it's the number one tool for all ITMS."
"It is reliable, and when it is working, it works without issues."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"Just because it is low cost doesn't mean it is low quality."
"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"The initial setup is very straightforward and it is easy to add nodes."
"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."
"The most valuable feature is the availability of end devices."
 

Cons

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"It should improve its processes."
"Reporting is probably the main frustration."
"The solution is scalable. However, in the past, we did have some issues."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"Customization could be improved."
"It will be interesting if Atera can integrate all kinds of products."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The licensing cost is high compared to open source tools."
"The solution does not include enough features and has some performance issues."
 

Pricing and Cost Advice

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"The price is reasonable for what we require."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"Pricing is my favorite part of it. It was per user, not per client."
"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Construction Company
20%
Comms Service Provider
15%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for SolarWinds ipMonitor?
The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.
What needs improvement with SolarWinds ipMonitor?
The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...
What is your primary use case for SolarWinds ipMonitor?
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation a...
 

Comparisons

 

Also Known As

No data available
ipMonitor
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. SolarWinds ipMonitor and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.