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Aternity AppInternals [EOL] vs OpenText SiteScope comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
OpenText SiteScope
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (15th)
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Proactive monitoring has reduced response time and has improved capacity planning accuracy
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring dashboard user, I do not have any negative feedback. A feature that could be added is direct integration with a ticketing tool, as it would help operation teams directly detect alarms and alerts happening in our infrastructure. Direct integration with a ticketing tool such as Remedy would be a good feature. OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software. There are also limitations for cloud monitoring as well as for Docker and Kubernetes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"By going to v10 it made our lives a whole lot easier because prior to v10, we had to put all of these assets, these Riverbed arguments, basically JVM start up itself."
"Synthetic transactions, WMI and SNMP query capability."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"My advice to others would be to use this solution for monitoring."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"SiteScope is deployed on our network perimeter, and gives our operations teams an end user perspective of service availability."
"It can monitor over a 100 technologies with built-in solution templates."
"Has a simple setup. It can be up and running within hours."
"I would rate the stability of OpenText SiteScope as excellent."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It's integrated with different monitoring tools, such as AppDynamics."
 

Cons

"We had issues with the end-to-end view of unique customer: reviewing end-to-end customer problems to see where a problem is about customer, code, DB or network."
"They should find a way for report generation from TTW to run quicker."
"The recording mechanism for synthetic transactions could be improved as well."
"There are some functional bugs when using TTW and making report queries (to generate graphs)."
"Support for PHP, DB and other applications need to be supported."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"It wasn't a critical issue, but it was hot enough to where it would have been nice to get some guidance from Riverbed, but they went ahead and let us down, but that was only one occasion."
"The technical support is not very good and should be improved."
"Licensing is a little steep. Since HP's acquisition of the product, licensing is done on a points-per-monitor basis, and with literally hundreds of nodes and application monitors available, costs can get steep."
"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"More out of the box Cloud integration and capabilities. Currently there's one for Amazon."
"May require a dashboard for the data collected"
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"It may lack some features other products in the category have like more detailed transaction tracking."
"We'll probably remove SiteScope shortly because we've been using another monitoring tool in production. SiteScope is just not something we use very much of any more."
 

Pricing and Cost Advice

"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"Licensing is a little steep."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Manufacturing Company
17%
Performing Arts
10%
Construction Company
7%
Construction Company
15%
Manufacturing Company
11%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

National Instruments, Allianz
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
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