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Atlassian Crowd vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
23rd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Cisco Duo
Ranking in Single Sign-On (SSO)
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
120
Ranking in other categories
Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
 

Mindshare comparison

As of May 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.4%, up from 0.3% compared to the previous year. The mindshare of Cisco Duo is 3.2%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Atlassian Crowd1.4%
Other95.4%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"The most valuable features are predominantly in the directory and development spaces."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"Cisco Duo seems very scalable; in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."
"The single pane of glass management is very important and it is part of the reason we went with Duo, and anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"I appreciate the secured push feature of Cisco Duo, which requires you to choose a number, because it enhances the security of your users, especially when combined with geolocation for a Verified Push, benefiting my company and our customers by making logins much more secure."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
 

Cons

"It would be great if the UI would receive a complete re-design."
"There's a need for effective group membership management, especially for corporate programs."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"I do not think Cisco Duo is the best option on the market thus far."
"They could just continue to add more integrations."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"It could be a little bit more intuitive when it comes to the sign-up process."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"The deployment experience was more difficult than we expected because we had some problems with the version of the OS that we have in our servers."
"Conversational AI in Cisco Duo is limited in its current application."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
 

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It's pretty cheap. I would rate the price as three out of five."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"The pricing was a lot more than what we were paying for our previous solution."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"I rate the product pricing a seven out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise58
 

Questions from the Community

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How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup costs, and licensing of Cisco Duo shows that it is a cost above our Entra costs, which we are always reviewing. The benefits outweigh the cost in terms of its ...
What needs improvement with Duo Security?
I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications. We can work on making it faster and spee...
 

Also Known As

Crowd
Duo Security
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Information Not Available
Find out what your peers are saying about Atlassian Crowd vs. Cisco Duo and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.