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Atlassian Crowd vs Cisco Duo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
27th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.5%, up from 0.9% compared to the previous year. The mindshare of Cisco Duo is 3.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Atlassian Crowd1.5%
Other95.3%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable features are predominantly in the directory and development spaces."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"Overall, it provides functionality and security with the two-factor authentication, enabling us to mitigate rogue access requests to our network and giving our workers the ability to work hybridly and tackle day-to-day jobs securely without having to come into the office."
"Cisco Duo is quick to deploy and easy to start."
"The multi-factor authentication process and the geo-locking features are great."
"As a former employee, I think it's top-notch when it comes to protecting internal and external threats and preventing unauthorized access to the network."
"Cisco Duo has definitely improved my operational efficiency and reduced costs in areas like authentication and IT support, as evidenced by a reduction in security tickets since we don't see too many password change requests or forgotten password calls anymore."
"I would say Cisco Duo improved our authentication with that extra layer of security and the usability for our end users."
"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."
"The deployment and installation process for Cisco Duo is quite straightforward, which is an advantage."
 

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"It would be great if the UI would receive a complete re-design."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"There's a need for effective group membership management, especially for corporate programs."
"One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, which I do not feel justifies the double price of that upper tier version."
"There is always room for improvement."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"The only issue is the price is too high when compared to other products; Cisco Duo's pricing is high."
"We had a lot of trouble configuring the password reset function, and as a result we now have a second channel that bypasses Duo to allow users to reset their password."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"Duo Security could improve by being more compatible with other vendors."
"I think Cisco Duo can be improved. I found the onboarding was very difficult, even for engineers who have been using similar solutions before."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"Our licensing fee is currently on an annual basis."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Its price is reasonable. It is not highly expensive."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"You pay per user when using this solution and the pricing is fair."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
13%
Comms Service Provider
11%
University
9%
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
 

Questions from the Community

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How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
 

Also Known As

Crowd
Duo Security
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Information Not Available
Find out what your peers are saying about Atlassian Crowd vs. Cisco Duo and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.