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Atlassian Crowd vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
23rd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st), Access Management (12th)
 

Mindshare comparison

As of May 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.4%, up from 0.3% compared to the previous year. The mindshare of Symantec Siteminder is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.0%
Atlassian Crowd1.4%
Other95.6%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are predominantly in the directory and development spaces."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"The most valuable feature for us is the configuration feature; it permits us to connect our company to the offices of our subsidiaries, so when we buy a company we can connect their IT infrastructure to ours."
"It restricts cookie replacement and provides enhanced ones, so the applications are safer, helping keep our data secure in a much better way without affecting user experience."
"SSO has impacted security on the whole and has provided a very good user experience."
"Once it works, it works really well."
"If you need the ability for just logging without buying an application and want good security, it’s an awesome solution."
"SSO affords us the opportunity to have a federated connection between our members, groups, and companies, giving providers the ability to transpose across the different Delta Dentals without having to authenticate more than once with one identity for all sites."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
 

Cons

"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"There's a need for effective group membership management, especially for corporate programs."
"It would be great if the UI would receive a complete re-design."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"It may be a good product, but I'd advise staying away from customizing it."
"I will say the user interface for login is kind of plain. They could make it a little prettier."
"Not great. The first level of support is not up to the mark or able to understand the actual problem."
"We use technical support. It's not the best feature of CA. Lots of enterprise product companies have variable support offerings. CA are not the worst, but they're not the best. They're okay."
"Identity Manager and GovernanceMinder should integrate better."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details."
"We go by agents for authentication; anything relating to agent configuration could be improved, or even agentless security."
"Probably the biggest thing that SiteMinder needs is a refreshed UI for administrators."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"I recommend conducting a PoC on every available product before choose one."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"The solution's pricing is competitive."
"The pricing is reasonable."
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893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Marketing Services Firm
8%
Insurance Company
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Crowd
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Atlassian Crowd vs. Symantec Siteminder and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.