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Atlassian Crowd vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
24th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st), Access Management (12th)
 

Mindshare comparison

As of June 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.5%, up from 0.3% compared to the previous year. The mindshare of Symantec Siteminder is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.0%
Atlassian Crowd1.5%
Other95.5%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"The most valuable features are predominantly in the directory and development spaces."
"I would totally recommend this product, but I think CA has a really good handle on what the drivers are and where the business is going in terms of application development."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The security and single sign-on (SSO) features are the most valuable."
"The valuable features are security in general and ease of use, more specifically ease of use for the developers, and security where the developer doesn't have to know about authentication or security."
"Segregation duties is another great benefit. It has allowed us to automate the process of creating user accounts really well."
"CA SSO is helping us a lot in providing the access solution to the customers."
"SSO is a very robust application."
"SiteMinder is an industry leading solution as everyone is using it."
 

Cons

"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"It would be great if the UI would receive a complete re-design."
"There's a need for effective group membership management, especially for corporate programs."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"It's not user friendly, but it's very customizable."
"Probably the biggest thing that SiteMinder needs is a refreshed UI for administrators."
"The technical support could be better."
"The GUIs are not very clear, especially when integrating with other products from CA."
"They get us answers, but often they’re too slow."
"I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
"The solution's pricing is competitive."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Construction Company
15%
University
11%
Comms Service Provider
9%
Financial Services Firm
21%
Construction Company
12%
Marketing Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Crowd
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Atlassian Crowd vs. Symantec Siteminder and other solutions. Updated: April 2026.
900,644 professionals have used our research since 2012.