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Aurea CX Messenger vs Everbridge Mass Notification comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Messenger
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Business Activity Monitoring (4th), Message Queue (MQ) Software (11th), Enterprise Service Bus (ESB) (13th), SOA Governance (5th), Message Oriented Middleware (MOM) (8th)
Everbridge Mass Notification
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Mass Notification Software (1st)
 

Mindshare comparison

Aurea CX Messenger and Everbridge Mass Notification aren’t in the same category and serve different purposes. Aurea CX Messenger is designed for Business Activity Monitoring and holds a mindshare of 13.5%, up 7.0% compared to last year.
Everbridge Mass Notification, on the other hand, focuses on Mass Notification Software, holds 22.1% mindshare, down 26.0% since last year.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Aurea CX Messenger13.5%
IBM MQ22.0%
TIBCO Enterprise Message Service13.9%
Other50.6%
Business Activity Monitoring
Mass Notification Software Mindshare Distribution
ProductMindshare (%)
Everbridge Mass Notification22.1%
OnSolve Platform for Critical Event Management16.1%
Rave Alert13.1%
Other48.699999999999996%
Mass Notification Software
 

Featured Reviews

Radhey Rajput - PeerSpot reviewer
Sr. IT Analyst at NCR Corporation
Lightweight and efficient solution
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal connections One valuable feature is the messaging broker. If there is a disruption, it restores the messages. And when the application is running, it delivers all the messages. The…
reviewer2888367 - PeerSpot reviewer
Senior Director Protection & Resilience, Deputy Information Security Officer at a consultancy with 51-200 employees
Emergency alerts have protected employees and are improving leadership response during crises
I do not believe there is much improvement that can be made; Everbridge is the best in my opinion, as they constantly seek client feedback through account managers, working groups, and a community portal for clients to share lessons learned, ask questions, and provide feedback, enabling rapid and real-time responses to client inquiries and challenges.My wish-list feature for Everbridge Mass Notification is to have one mobile app for all Everbridge members, where both recipients of messages and those who send messages use the same mobile app managed together. There are no additional improvements needed for Everbridge Mass Notification that I have not mentioned.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sonic is lightweight, scalable, and does the work; easy to start, setup, and manage, and compared with Oracle much easier and cheaper."
"My advice to anyone considering Aurea CX Messenger is just try it; from my experience, it is very easy to deploy, very easy to develop and to implement in production."
"The solution's stability is excellent; it's one of the best features, and we haven't experienced any bugs or glitches that have affected its performance."
"The Messenger Broker is a really good feature."
"SDM: User-friendly tool which allows for a seamless approach to performing hotfixes, if required."
"Easy to deploy new services."
"The solution is highly scalable, this is very important for us. It can handle a lot of messages."
"Before this, there was a separate front-end software setup for different departments in the organization, which is now clubbed together and provides a single platform for all departments functioning on different business aspects."
"Predefined templates with predefined contact lists attached allow an operator to send a message out to a contact list quickly."
"Everbridge is a dynamic tool that integrates well with our other systems. We can trigger messages from one platform to multiple places. The messages are sent to campus TVs and our website. We've been able to connect it through a lot of different options."
"The most valuable features are the ease of use and the ability to set up templates for similar events, which helps streamline and makes it faster to get the message out, especially during a crisis."
"Everbridge Mass Notification has positively impacted my organization as it is the best way to notify and give information to all employees in case of an issue, which is a super value for my organization."
"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."
"We like the simulation mode, a relatively new feature for Everbridge. It allows our users to practice sending out alerts, which is especially useful for new users transitioning to the platform, and was only possible after this feature was added. If we can't practice regularly, we'll be more nervous in an emergency which increases the chance of mistakes, and we need to be ready to send out those alerts."
"From research into competing products, there are no products on the market that appear to be decidedly better."
"Everbridge can break up our organization into groups for sending targeted notifications. That's probably the feature I find most helpful. Tornadoes are a huge issue here in Oklahoma, and our campuses are about 30 miles apart. Using this feature, I can send tornado warnings to the campus that's in immediate danger."
 

Cons

"Another issue, which again, I'm not aware if they already have because we have not updated to the latest version, but all the DevOps features would be nice to have because right now they are using their own deployment features."
"I don't know if the last version has the cloud option, but maybe that could be good. That could be something that is included."
"You should not hurry with upgrades without testing the whole product completely."
"The improvement is that it should be on the cloud and use web services."
"It should include/add more services with the product as per market demand. It should include custom Java services developed by any organization or provide a platform where users/developers can share ideas/custom services, etc."
"The solution needs to improve support for new, more recent protocols on the API."
"Aurea CX Messenger could improve by making better use of the new APIs"
"The 2015 version was a nightmare at the beginning compared with 2013 version."
"I think Everbridge Mass Notification can be improved as the interface was very crowded and almost noisy, where it seemed outdated compared to ATS systems today such as Ashby and Greenhouse."
"I've been working with them literally for years to get certain things resolved, and there are always issues and problems. One of the issues that we've been dealing with recently and for some time now is that some people don't get the message. It goes out to 27,000 people, and afterward, I hear from people that they did not get the message, or their phone didn't ring, and it didn't go to voicemail. Nothing happened, and they were just dropped. This seems to be an ongoing issue."
"One place where Everbridge can be improved is its language libraries. It is weak on languages."
"If the user could personalize their dashboard a little bit more, that would be helpful."
"You can manage the structure of the groups in two different ways, and I'd like to see some consolidation. They have something called "groups" and another called "rules." You can achieve your objective with either, but it's somewhat redundant."
"It is a little bit more than other providers in this space, but Everbridge Mass Notification offers more than any other provider in the space, so I have expected that, and it is as I would plan to spend."
"Regarding improvement, it could be clearer around selecting groups of users to notify; it could be more intuitive to pick who we want to send messages to."
"Regarding improvements for Everbridge Mass Notification, the reporting part could, in my opinion, be a little bit improved."
 

Pricing and Cost Advice

"You pay nothing for licensing, because the commercial model is a subscription. Other environments, such as QA and Development, are included in the subscription"
"The pricing is not so high."
"Much better than Oracle SOA Suite."
"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."
"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."
"Considering what the product offers, the price is fairly reasonable."
"The product is fairly priced."
"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."
"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."
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Top Industries

By visitors reading reviews
Outsourcing Company
18%
Comms Service Provider
11%
Construction Company
8%
Transportation Company
7%
Comms Service Provider
11%
Financial Services Firm
11%
Government
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

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What do you like most about Everbridge Mass Notification?
Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...
What needs improvement with Everbridge Mass Notification?
Sometimes when we move for an incident, there are levels and situations that change over time. We have to generate the results again, so it is not automatic that we can see the employees or not; we...
What is your primary use case for Everbridge Mass Notification?
Our main use case for Everbridge Mass Notification is monitoring incidents across our assets, sites, and people all over the world through alerts from this application. For example, if we have a hu...
 

Also Known As

CX Messenger Enterprise, Aurea Sonic ESB, Aurea Sonic, Aurea Sonic MQ
No data available
 

Overview

 

Sample Customers

Heathrow, HomeServe, Paypal, Freedom Mortgage
Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority
Find out what your peers are saying about IBM, TIBCO, Aurea and others in Business Activity Monitoring. Updated: November 2026.
920,929 professionals have used our research since 2012.