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Aurea CX Messenger vs Everbridge Mass Notification comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Messenger
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Business Activity Monitoring (4th), Message Queue (MQ) Software (11th), Enterprise Service Bus (ESB) (13th), SOA Governance (6th), Message Oriented Middleware (MOM) (9th)
Everbridge Mass Notification
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
Mass Notification Software (1st)
 

Mindshare comparison

Aurea CX Messenger and Everbridge Mass Notification aren’t in the same category and serve different purposes. Aurea CX Messenger is designed for Business Activity Monitoring and holds a mindshare of 12.7%, up 6.4% compared to last year.
Everbridge Mass Notification, on the other hand, focuses on Mass Notification Software, holds 22.3% mindshare, down 26.3% since last year.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Aurea CX Messenger12.7%
IBM MQ20.9%
TIBCO Enterprise Message Service13.3%
Other53.10000000000001%
Business Activity Monitoring
Mass Notification Software Mindshare Distribution
ProductMindshare (%)
Everbridge Mass Notification22.3%
OnSolve Platform for Critical Event Management16.0%
Rave Alert13.1%
Other48.6%
Mass Notification Software
 

Featured Reviews

Radhey Rajput - PeerSpot reviewer
Sr. IT Analyst at NCR Corporation
Lightweight and efficient solution
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal connections One valuable feature is the messaging broker. If there is a disruption, it restores the messages. And when the application is running, it delivers all the messages. The…
SF
Director, Business Continuity & Bank Security Officer at a financial services firm with 201-500 employees
Reliable alerts have kept staff informed and supported during severe weather events
Everbridge Mass Notification has an easy-to-use interface. I have access to a number of templates that are available to pull in and use with little modification needed. I am able to get messages out to the staff quickly during an event. The easy-to-use interface of Everbridge Mass Notification stands out to me mainly in its layout and the speed with which I can get in and get a message out. The templates are useful in that I can view them ahead of time and then make any tweaks to them. When something does come up, I am not starting with a blank piece of paper. Everbridge Mass Notification has positively impacted our organization by providing our staff with a sense of comfort, knowing that we have the ability to reach out to them and keep them in the loop or provide warnings to them about potential events or check in on them. They know that we can contact them and also that we are concerned for their safety.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ESB: Provides all kind of possibilities to resolve business needs. A lot of ready to use services plus custom Java services. I used a lot of them all."
"The features that I have found most valuable are that it is very easy to develop. Most of it is graphical, but we also have the option to add any custom call that you need."
"Easy to deploy new services."
"The solution's stability is excellent; it's one of the best features, and we haven't experienced any bugs or glitches that have affected its performance."
"Sonic is lightweight, scalable, and does the work; easy to start, setup, and manage, and compared with Oracle much easier and cheaper."
"My advice to anyone considering Aurea CX Messenger is just try it; from my experience, it is very easy to deploy, very easy to develop and to implement in production."
"The solution is highly scalable, this is very important for us. It can handle a lot of messages."
"The solution offers excellent stability."
"I have not seen Everbridge Mass Notification downtime having an issue, so it was pretty reliable and I recommend any organization to use Everbridge Mass Notification."
"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."
"Everbridge Mass Notification has impacted my organization positively because it streamlines report writing and helps quicken our response times."
"The ability to text all our staff and categorize by specific fields, such as department or position, are valuable features. We can gear messages to specific people or target a particular office, such as the New York office or Washington DC office only. We can target specific departments, such as corporate or litigation, which is very useful for us. Once, we had an active shooter near our Washington, DC, office, and we could send out a message to all the staff in that office. On another occasion, there was a Long Island railroad strike so we could contact all our staff who lived there."
"Our organization values the capabilities that Everbridge gives us."
"Everbridge can break up our organization into groups for sending targeted notifications. That's probably the feature I find most helpful. Tornadoes are a huge issue here in Oklahoma, and our campuses are about 30 miles apart. Using this feature, I can send tornado warnings to the campus that's in immediate danger."
"One of the most valuable features is that we can select specific users to whom we want to message by area. We can draw on the map within the interface and send a message to all our subscribers within that area, ensuring relevant and targeted alerting. This prevents us from disturbing all of our subscribers with messages that aren't relevant to them."
"We find the templates useful. We can pre-write them, save them, and reuse them over and over. For instance, we get snow and ice storms in the Northeast, so we have school delays and cancellations. Instead of drafting a new message for distribution each time, you create a template and deploy it. You can change the date of the event and specific information. It might say that class times will be delayed or we'll be closed for a day."
 

Cons

"The 2015 version was a nightmare at the beginning compared with 2013 version."
"I would definitely like to see marketing for this product."
"Aurea CX Messenger could improve by making better use of the new APIs"
"You should not hurry with upgrades without testing the whole product completely."
"It should include/add more services with the product as per market demand. It should include custom Java services developed by any organization or provide a platform where users/developers can share ideas/custom services, etc."
"The solution needs to improve support for new, more recent protocols on the API."
"They should not be frequently upgrading the product version."
"I don't know if the last version has the cloud option, but maybe that could be good. That could be something that is included."
"Everbridge has a huge amount of documentation, which is great. I think they've done a wonderful job on that. However, it can be difficult to sort through all of that to find what you need."
"Regarding improvement, it could be clearer around selecting groups of users to notify; it could be more intuitive to pick who we want to send messages to."
"A contact database upload/download/sync should be included in the next release."
"Everbridge Mass Notification can be improved by allowing more flexibility in template writing in VCC."
"The product is lacking in the area of language support."
"When using the simulation mode, the capacity to send an email or text message to a small test group would be good, so those practicing with the solution can see what notifications look like on the user end."
"There are a few quirks in the interface that drive me nuts. It seems trivial, but when you have thousands of records, you want to see more than 25 results per page. I have to change the settings for results per page each time I switch between one of our 17 institutions. It's a bit irritating to do that 17 times in an hour. I should be able to change that default setting and permanently store it. They also changed the search query to search by phone instead of name. Who looks for somebody using a phone number? It's just kind of little silly things that I don't think they're using in a large-scale environment like I am."
"I do not know that any technology, including Everbridge Mass Notification, is going to be a perfect ten under the vast majority of circumstances."
 

Pricing and Cost Advice

"The pricing is not so high."
"Much better than Oracle SOA Suite."
"You pay nothing for licensing, because the commercial model is a subscription. Other environments, such as QA and Development, are included in the subscription"
"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."
"Considering what the product offers, the price is fairly reasonable."
"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."
"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."
"The product is fairly priced."
"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Construction Company
9%
Comms Service Provider
8%
Non Profit
8%
Financial Services Firm
13%
Government
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

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What do you like most about Everbridge Mass Notification?
Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...
What needs improvement with Everbridge Mass Notification?
I could integrate feeds if I use a different tool such as a data miner for alerts about events to make sure I can pull that information automatically into Everbridge Mass Notification.
What is your primary use case for Everbridge Mass Notification?
I use Everbridge Mass Notification to reach out to our staff to let them know there is a potential event or to check in on them after an event such as a hurricane or snowstorm to make sure that the...
 

Also Known As

CX Messenger Enterprise, Aurea Sonic ESB, Aurea Sonic, Aurea Sonic MQ
No data available
 

Overview

 

Sample Customers

Heathrow, HomeServe, Paypal, Freedom Mortgage
Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority
Find out what your peers are saying about IBM, TIBCO, Aurea and others in Business Activity Monitoring. Updated: August 2026.
913,683 professionals have used our research since 2012.