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Auvik Network Management (ANM) vs BigPanda comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Auvik Network Management enhances productivity by automating network monitoring, reducing costs, and improving efficiency with minimal setup effort.
Sentiment score
5.5
BigPanda surpasses Netcool in efficiency, reducing resources and enhancing incident resolution and recovery times for heavy users.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
The time has been reduced from hours to minutes, and costs have also decreased.
Software engineer at a outsourcing company with 1,001-5,000 employees
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
Director Of Engineering at Broadcom Inc.
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is praised for responsiveness and expertise, despite some longer wait times.
Sentiment score
6.5
BigPanda's support is praised for responsiveness and effectiveness, despite occasional delays, with some users noting communication issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
 

Scalability Issues

Sentiment score
7.7
Auvik Network Management excels in scalability, efficiently managing networks of all sizes with easy deployment and automatic device discovery.
Sentiment score
7.2
BigPanda efficiently scales across environments, managing numerous alerts and servers, with high ratings despite occasional peak-time delays.
Its automated network discovery and centralized dashboard make it easier to bring additional supported devices into the monitoring environment without having to manage each device separately.
Infrastructure Engineer at a consultancy with 1-10 employees
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is praised for its reliability, transparency, and minimal downtime despite frequent maintenance, ensuring consistent performance.
Sentiment score
7.5
BigPanda is stable with slight slowdowns; users request intuitive features, appreciate communication, and note improved stability and task management.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
 

Room For Improvement

Auvik Network Management requires improvements in pricing, visualization, integrations, alert customization, reporting depth, dashboard customization, and performance.
BigPanda requires AI enhancements, bug fixes, improved usability, expanded features, and better integration to address cost and performance issues.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
Improving root cause analysis that correlates alerts across connected devices would help administrators identify the underlying cause of an incident instead of investigating multiple related alerts individually.
Infrastructure Engineer at a consultancy with 1-10 employees
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
 

Setup Cost

Auvik Network Management provides flexible pricing, charging for core devices, offering value in large environments despite some cost concerns.
BigPanda offers competitive pricing and flexible licensing, benefiting high-growth companies with potential costs reaching $200,000 annually.
The setup is very straightforward, and the pricing is not high, making it easily affordable for new startups or small firms.
Software Developer at Titan's Lab
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
Director Of Engineering at Broadcom Inc.
 

Valuable Features

Auvik Network Management enhances efficiency and reduces downtime with automated discovery, real-time monitoring, and intuitive network visualization tools.
BigPanda enhances incident management with AI-driven analysis, reducing response times via integration and alert consolidation for improved reliability.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Network Monitoring Software (2nd), Network Troubleshooting (2nd), Cloud Monitoring Software (6th), Network Traffic Analysis (NTA) (2nd)
BigPanda
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (11th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 1.2%, up from 0.9% compared to the previous year. The mindshare of BigPanda is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.2%
BigPanda0.6%
Other98.2%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2349501 - PeerSpot reviewer
Manager, Technical Services at a computer software company with 11-50 employees
Real-time network visibility has transformed how we pinpoint LAN bottlenecks and resolve issues faster
The only area for improvement is pricing. Otherwise, the tool is great. I think the pricing is acceptable. If you are working with resellers, it makes it a little bit difficult sometimes for the reseller to be able to make too much, as the margin is not all that significant. However, we are not getting rid of Auvik Network Management (ANM). That is the only thing in my opinion that Auvik Network Management (ANM) can do a little bit better on—maybe just the pricing—but it is a great tool. We are not replacing it with anything and we are not removing it at all. It is a great tool, and we are able to monitor our own internal network as well as that of our customers. In most cases, we have not had any complaints about neither from my techs or from myself about its functionality, as it works really.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
22%
Outsourcing Company
9%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business160
Midsize Enterprise33
Large Enterprise27
By reviewers
Company SizeCount
Small Business6
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
The reason I give it an eight, rather than a nine or ten, relates to the premium price of Auvik Network Management (ANM). If the price were lower, my expectations would not be so high, and I would ...
What needs improvement with Auvik?
Regarding the features of Auvik Network Management (ANM), I believe that the primary improvement needed focuses on ensuring the live topology map is as accurate and easy to understand as possible, ...
What is your primary use case for Auvik?
My main use case for Auvik Network Management (ANM) is to have full visibility, so when I have Auvik Network Management (ANM) deployed with my customer, especially the full license, which includes ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
 

Overview

 

Sample Customers

Information Not Available
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Find out what your peers are saying about Auvik Network Management (ANM) vs. BigPanda and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.