Avada Software Infrared360 vs SEEBURGER Business Integration Suite comparison

Why PeerSpot?

The compared Avada Software and Seeburger solutions aren't in the same category. Avada Software is ranked #74 in APM , and holds a 0.5% mindshare in the category. Seeburger is ranked #1 in BBM , with an average rating of 9.0, and holds a 9.6% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 95% of Seeburger users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

4,495 Views
2,203 Comparison Views

100% willing to recommend

SEEBURGER Business Integrat...

Read 39 SEEBURGER Business Integration Suite reviews

10,055 Views
3,620 Comparison Views

95% willing to recommend

Avada Software Infrared360

SEEBURGER Business Integrat...

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Executive Summary

We performed a comparison between Avada Software Infrared360 and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: October 2026).

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Application Performance Monitoring (APM) and Observability

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (74th), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)

SEEBURGER Business Integrat...

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (1st), Managed File Transfer (MFT) (12th), API Management (26th), Integration Platform as a Service (iPaaS) (15th)

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Avada Software Infrared360 is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.5%, up 0.3% compared to last year.
SEEBURGER Business Integration Suite, on the other hand, focuses on Business-to-Business Middleware, holds 9.6% mindshare, up 8.9% since last year.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Avada Software Infrared360	0.5%
Splunk AppDynamics	5.0%
Dynatrace	4.9%
Other	89.6%

Application Performance Monitoring (APM) and Observability

Business-to-Business Middleware Mindshare Distribution
Product	Mindshare (%)
SEEBURGER Business Integration Suite	9.6%
MuleSoft Anypoint Platform	9.8%
IBM B2B Integrator	8.6%
Other	72.0%

Business-to-Business Middleware

Featured Reviews

Walter Kuhn

ICT Architect at a tech services company with 51-200 employees

Role-based access to queues, giving us more insights into problems

* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.

Read full review

Shaik Saifuddin

Senior Software Engineer at HCLTech

Exceptional support and reliability drive optimal data flow and integration

The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."

"Monitoring that ties into our incident management system"

"Administration, Monitoring, and Delegation are the most valuable features of the solution."

More Avada Software Infrared360 pros

"If you have restrictions where you can't change the applications you have - you host a lot of third-party applications and you need to integrate the data between each of those applications, then SEEBURGER Business Integration Suite (BIS) is one of the best tools available."

"It's a very robust solution and it's very configurable. Before this product we would use an ESB-type of solution which required us to write code and go through a process. We can configure the SEEBURGER solution much more easily, instead of writing code... It can handle large files very well."

"It is stable and reliable. We have not had any issues."

"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."

"In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."

"The SEEBURGER Business Integration Suite (BIS) was one of a few which provided translation for various formats, communications, and integration into SAP, all under one hood."

"It's nice to have that in one system, versus using multiple systems, and it has also increased the level of efficiency in our company's operations by about 30 to 40 percent because everything is on one tool, supporting many people at the same time, worldwide."

"My overall rating for SEEBURGER Business Integration Suite is 10 out of 10."

More SEEBURGER Business Integration Suite pros

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"We definitely need a better overview in terms of a dashboard giving us insights."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."

"They need to be more competitively priced. From what I can see, their training is pretty expensive, and they don't do anything for free."

"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."

"Frontline support, or first-level support though, gets a rating of 4/10. Most of the time, they seem to be very bad at understanding the critical nature of an issue and they rarely manage to fulfill their own SLAs."

"We had issues with stability. The system is not always stable and you could have a problem at any time without notice."

"The speed of development needs improvement."

"There are a few capabilities that have come out a little late. TIBCO introduced its container edition way back; SEEBURGER is only in the initial phase of 6.7 and they are a little slow in releasing newer features."

"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."

More SEEBURGER Business Integration Suite cons

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Start small, then increase licensing later as per your demand."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."

"We pay per message we use. We spend about £19,000 a year with them."

"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."

"Pricing has always seemed fair."

"I find the pricing expensive. But I know that when we evaluated another company, it was about the same. That just seems to be the market. It's probably not expensive overall."

"The pricing seems to be competitive and the maintenance is standard."

"I've heard that the solution is cheaper when compared to other products in the market."

"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."

More SEEBURGER Business Integration Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

15%

Comms Service Provider

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

10%

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	5

By reviewers
Company Size	Count
Midsize Enterprise	4
Large Enterprise	38

Questions from the Community

Ask a question

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What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?

Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.

See all answers

What needs improvement with SEEBURGER Business Integration Suite?

Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...

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What is your primary use case for SEEBURGER Business Integration Suite?

I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...

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Comparisons

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Compared 12% of the time

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Compared 7% of the time

IBM SevOne Network Performance Management (NPM) vs Avada Software Infrared360

Compared 6% of the time

Aurea CX Messenger vs Avada Software Infrared360

Compared 5% of the time

TIBCO Enterprise Message Service vs Avada Software Infrared360

Compared 2% of the time

More Avada Software Infrared360 Competitors

IBM B2B Integrator vs SEEBURGER Business Integration Suite

Compared 5% of the time

IBM Sterling B2B Integration Services vs SEEBURGER Business Integration Suite

Compared 5% of the time

SAP Integration Suite vs SEEBURGER Business Integration Suite

Compared 5% of the time

IBM webMethods Hybrid Integration vs SEEBURGER Business Integration Suite

Compared 5% of the time

Boomi iPaaS vs SEEBURGER Business Integration Suite

Compared 4% of the time

More SEEBURGER Business Integration Suite Competitors

Product Reports

Buyer's Guide

Avada Software Infrared360

November 2026

Download Avada Software Infrared360 product report

Buyer's Guide

SEEBURGER Business Integration Suite

October 2026

SEEBURGER Business Integration Suite report

Download SEEBURGER Business Integration Suite product report

Also Known As

Infrared360

SEEBURGER BIS

Overview

Avada Software Infrared360 is a comprehensive monitoring solution designed for businesses to effectively manage their enterprise middleware environments, providing robust support for operational processes.

Avada Software Infrared360 acts as a powerful middleware management tool, offering real-time monitoring and detailed insights into system operations. Designed for seamless integration, it ensures users can troubleshoot and optimize their infrastructure efficiently. With its flexible architecture, users gain centralized control over their middleware systems, making it an invaluable asset for maintaining operational continuity.

What features make Avada Software Infrared360 valuable?

Real-Time Monitoring: Enables live tracking of middleware environments to quickly identify issues.
Centralized Management: Offers a unified platform to oversee all deployments, reducing complexity.
Customizable Dashboards: Allows personalization for enhanced visibility tailored to user needs.
Historical Analytics: Provides data analysis over time to improve system performance and planning.

Which benefits or ROI can users expect from Avada Software Infrared360?

Improved Efficiency: Streamlines operations through centralized and real-time management.
Enhanced Performance: Optimizes system functionality and reduces downtime with immediate issue resolution.
Cost Reduction: Decreases expenses related to managing middleware systems by improving resource allocation.
Scalability: Supports growth by accommodating expanding middleware requirements without significant re-investment.

Avada Software Infrared360 is particularly effective in industries where large-scale middleware management is crucial, such as finance and telecommunications. These sectors benefit from its robust monitoring capabilities and real-time insights, enabling them to maintain high levels of service and operational efficiency.

Avada Software

SEEBURGER Business Integration Suite is a versatile platform supporting multiple integration patterns with rich adapters and easy Java coding, known for fault tolerance and seamless SAP integration.

SEEBURGER offers extensive EDI capabilities and adaptability across protocols. The platform provides tools for entity flow, data mapping, message tracking, and high-volume performance. Appreciated for reliability, scalability, and automation, it enables independent adaptation, maintaining stability in efficient data communication. However, handling large datasets can be challenging. Users desire improved cloud and API integration, enhanced error handling, and more accessible training resources. Frequent updates and new features are valued, but customization can be slow, and support experiences are inconsistent.

What are the most important features of SEEBURGER Business Integration Suite?

Flexible Integration: Supports multiple integration patterns and protocols.
Rich Adapter Suite: Extensive adapter options available.
Seamless SAP Integration: Enables smooth SAP processes.
EDI Capabilities: Comprehensive electronic data interchange support.
Fault Tolerance: Maintains stability and reliable operation.
Entity Flow Tools: Provides detailed data mapping and message tracking.

What benefits may organizations look for in reviews when evaluating SEEBURGER Business Integration Suite?

Reliability: Ensures consistent performance across platforms.
Scalability: Adapts to growing data and organizational needs.
Automation: Reduces need for programming expertise.
Protocol Adaptability: Supports diverse communication standards.

In industries, SEEBURGER is used for EDI transactions, partner communication, and data integration. Organizations benefit from scripting, process monitoring, certifications, and secure transfers like AS2 and SFTP, facilitating data conversion and internal connections. Implemented on-premises and in the cloud, SEEBURGER adapts to custom business processes.

Seeburger

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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