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Avada Software Infrared360 vs TIBCO Enterprise Message Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (70th), Server Monitoring (35th)
TIBCO Enterprise Message Se...
Ranking in Business Activity Monitoring
2nd
Ranking in Message Oriented Middleware (MOM)
3rd
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 8.0%, up from 7.9% compared to the previous year. The mindshare of TIBCO Enterprise Message Service is 13.8%, down from 19.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
TIBCO Enterprise Message Service13.8%
Avada Software Infrared3608.0%
Other78.2%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Ray Ochieng - PeerSpot reviewer
Integration Lead at a comms service provider with 1,001-5,000 employees
A value-for-money solution with the requisite features to facilitate efficient communication within an organization
We have been struggling with the stability of TIBCO Enterprise Message Service (EMS), but now I don't know how to differentiate whether the issues are caused by the infrastructure or the product itself. So, I am hesitant to provide a rating because I suspect that it might be due to my setup or environment. I really don't know how to evaluate the product independently. We have faced challenges with EMS, but I am unsure if it is related to infrastructure or the product itself. Even if I reach out for support, I am uncertain if the issue will be resolved since it could be partly related to the product. It's a tough situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"I like TIBCO's ability to create versioned queues and persistent messages."
"It's a very secure and useful product wherein most of our clients are using this messaging product."
"It allows us to achieve synchronous as well as asynchronous communication with the added advantage of making the communication reliable."
"The Enterprise Messaging Server will store the message and wait for other subscribers to come onto the network."
"The setup was done by TIBCO. It has been stable and has a server."
"​The initial setup is straightforward and the product documentation is very good.​"
"It is very useful tool. It is also very easy to learn and implement.​"
"TIBCO Enterprise Message Service is a security and reliability product with persistent messaging, asynchronous and synchronous messaging for the queues and topics."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"TIBCO also has its proprietary line of cloud-based applications, but specifically, these two products are not cloud compatible."
"​Since all the communications goes through this product, it acts as a single point of failure."
"An area for improvement would be integration with the API layer."
"Overall, my experience with the support team has been disappointing."
"I would like to see better integration with Java and Apache Kafka."
"It can be improved in the sense that in the market we can see the cloud is coming, but this is not cloud compatible."
"One problem is the license cost. If we take Kafka, it's an open source platform, Apache Kafka, but with TIBCO Enterprise Message Service, the license cost is significantly higher."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"​The cost of licensing is very high. One should go for the product only if they need to ensure message reliability and they cannot afford to lose messages.​"
"In our case, we didn't pay for each product separately. We simply paid for all those companies that provided the components."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Construction Company
13%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
30%
Computer Software Company
9%
University
7%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with TIBCO Enterprise Message Service?
One problem is the license cost. If we take Kafka, it's an open source platform, Apache Kafka, but with TIBCO Enterprise Message Service, the license cost is significantly higher. The message rate ...
What is your primary use case for TIBCO Enterprise Message Service?
The main use case for the product is that for the analytics we will be using TIBCO Spotfire.
What advice do you have for others considering TIBCO Enterprise Message Service?
Currently I am using TIBCO as well as I am getting trained on cybersecurity tools. I am using TIBCO Spotfire currently, the BI tool, Spotfire from TIBCO.
 

Also Known As

Infrared360
Enterprise Message Service
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
BNL, SunGard, TUI Group, UTi Worldwide, Yellow Pages Group
Find out what your peers are saying about Avada Software Infrared360 vs. TIBCO Enterprise Message Service and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.