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Avada Software Infrared360 vs SWIFTnet FIN comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (72nd), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
SWIFTnet FIN
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
Business-to-Business Middleware (9th)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Avada Software Infrared360 is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.5%, up 0.1% compared to last year.
SWIFTnet FIN, on the other hand, focuses on Business-to-Business Middleware, holds 3.9% mindshare, down 4.4% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Avada Software Infrared3600.5%
Dynatrace5.0%
Splunk AppDynamics4.5%
Other90.0%
Application Performance Monitoring (APM) and Observability
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
SWIFTnet FIN3.9%
SEEBURGER Business Integration Suite10.2%
IBM Sterling B2B Integration Services9.0%
Other76.9%
Business-to-Business Middleware
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
VK
Swift Administrator at OTP Bank Hungary
Reliability and support ensure secure financial messaging over decades
The most valuable feature of SWIFTnet FIN is its reliability. For a bank, reliability is the most critical aspect. We also appreciate the extensive support facilities available worldwide. SWIFTnet FIN's services provide us with reliable connections to entities like European Central Bank, and we plan to join CLS as a direct member through SWIFTnet FIN. The store and forward feature, along with real-time messaging services, are crucial for our operations. Their security measures and compliance with CSP program ensure the highest safety standards. Audits and assessments by companies like KPMG and Ernst & Young further validate SWIFTnet FIN's reliability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"It provides the ability to interact with financial institutions and apply the same rules."
"The most valuable feature of SWIFTnet FIN is its reliability."
"Their technical support is very professional."
 

Cons

"We definitely need a better overview in terms of a dashboard giving us insights."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"While SWIFTnet FIN is a robust system, there is room for minor improvements in scalability and installation complexity."
"I would like for them to work in real-time."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
17%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
47%
Comms Service Provider
9%
Non Tech Company
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SWIFTnet FIN?
While SWIFTnet FIN is a robust system, there is room for minor improvements in scalability and installation complexity. Simplifying installation processes, especially for new users, could enhance i...
What is your primary use case for SWIFTnet FIN?
We use SWIFTnet FIN ( /products/swiftnet-fin-reviews ) for almost everything, including international payments and sending files. It's essential for various financial messaging, such as file act, e...
What advice do you have for others considering SWIFTnet FIN?
Overall, SWIFTnet FIN is a highly reliable system with excellent support and security measures. While it's not perfect in scalability and installation, the system aligns well with our needs. I rate...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Alcatel-Lucent, Bank of Tokyo-Mitsubishi UFJ, Canadian National Railway, General Electric Company, Huawei, Novartis International, Standard Bank, UniCredit, Volvo
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
908,800 professionals have used our research since 2012.