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Avada Software Infrared360 vs Zabbix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
74th
Ranking in Server Monitoring
34th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
11th
Ranking in Server Monitoring
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (4th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 2.3%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Zabbix2.3%
Avada Software Infrared3600.5%
Other97.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
PJ
Developer at a financial services firm with 501-1,000 employees
Unified monitoring has reduced outages and enables proactive fixes with automated remediation
My favorite best feature is the ability to manage complex hybrid environments from a single dashboard. Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure. The view I rely on the most on a day-to-day basis is a custom dashboard combining the problem widget and graph widget. The problem widget gives me an immediate filtered snapshot of the active alerts across all our servers. I pair that with the graph widget, which allows me to track performance metrics and compare values over time, such as monitoring storage and capacity trends on our Synology appliance. Having all of this in a single pane of glass saves me from constantly digging through logs. I also rely heavily on custom dashboards that combine the problem widget and the top host widget. The problem widget gives me an immediate filtered list of any active alerts across the entire environment. I pair that with the top host widget, which instantly shows me which servers are consuming the highest resources. Having all of these related metrics side-by-side in a single view allows me to spot the issue and identify the exact server causing it without having to dig through separate tools. Zabbix has built-in machine learning for continuous anomaly detection and proactive trend prediction. It establishes a baseline by analyzing historical data, allowing it to forecast impending issues, such as predicting exactly when a system will run out of resources before critical thresholds are breached. From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials. From a governance perspective, it features detailed configuration change tracking and role-based user permissions, which allows administrators to secure different teams or tenants within a single environment. Regarding accuracy, Zabbix's proactive alerts are highly accurate and trustworthy, provided they are fed enough historical data to establish a solid baseline. Regarding reliability and output, the prediction outputs are extremely reliable because Zabbix relies on transparent statistical mathematics, such as standard deviation and weighted moving averages, rather than a closed black box AI model. The straightforward statistical approach allows administrators to forecast value reliability and predict exactly how much time they have before a system reaches a critical problem threshold.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The integration with third-party tools and the alerts are most valuable."
"It has an intuitive UI with beautiful graphs and customizable maps."
"The implementation process is very straightforward."
"This solution is very good for data reporting."
"It's one of the best products available."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
 

Cons

"We definitely need a better overview in terms of a dashboard giving us insights."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"When it comes to Zabbix flow, I would not be comfortable working with Zabbix as there's a bit of a lack on the reporting and automation front."
"I really don't like it as it generates a lot of false information."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"The server monitoring could be better."
"I am not giving them a higher rating because they don't have analytics."
"The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a concise manner."
"They should open an SSH session from the web interface."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"We pay the subscription for support by year."
"If you have 20,000 hosts, the support costs around €95,000 for a year."
"I was using the free, Community Edition."
"The solution is open source so is free."
"The product is an open source and free solution."
"This solution is open-source and free to use."
"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
"We’re using the free version, which covers all our current needs."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
9%
Outsourcing Company
6%
Comms Service Provider
12%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise35
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The initial configuration has a steep learning curve because Zabbix is so flexible and customizable. Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system k...
What is your primary use case for Zabbix?
On a day-to-day basis, I use Zabbix to monitor our entire infrastructure stack, including our Linux servers, Active Directory, domain controller, and Synology NAS storage array. A specific problem ...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Avada Software Infrared360 vs. Zabbix and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.