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Avaya IX Meetings vs ScreenConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
15th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ScreenConnect
Ranking in Virtual Meetings
21st
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Remote Access (17th), Remote Visual Support (3rd)
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.6%, up from 0.7% compared to the previous year. The mindshare of ScreenConnect is 2.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Avaya IX Meetings1.6%
ScreenConnect2.3%
Other96.1%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the share information function."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"Interesting collaboration features."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"Remote support is efficient and easy for our end users to receive support."
"We took a crack at ScreenConnect and we really liked what we saw and how it worked properly."
"It has been a game-changer for my workflow."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"Being able to quickly remotely access other computers from anywhere, supporting our other users is simple and quick to do."
"Better than TeamViewer and useful for fixing problems remotely."
 

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"The previous version of ScreenConnect was so old that it was blocked by Windows Defender, SmartScreen, and most anti-virus applications."
"Something that I would like to see in the future is mobile video streaming."
"There could be improvement to the remote command line tools."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"At the moment, I cannot use my own domain to install it and use it with my clients."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Make sure you have enough licensing for all the techs that you have."
"We pay an annual licensing fee."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"Pricing is fair for Control and the licensing is simple."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"Good price and works well."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
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Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
Ask a question
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Also Known As

Flare, Avaya Flare
ConnectWise Control
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Jon Rosen Systems
Find out what your peers are saying about Avaya IX Meetings vs. ScreenConnect and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.