Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #16 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 7.9. Avaya holds a 0.7% mindshare in VM, compared to Cisco’s 13.1% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

189 Views
181 Comparison Views

100% willing to recommend

Webex

Read 125 Webex reviews

2,105 Views
2,042 Comparison Views

87% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Avaya IX Meetings are competing in the video conferencing domain. Webex has the upper hand with its user-friendly experience, while Avaya IX Meetings is known for its robust functionality.

Features: Webex offers seamless integration with third-party applications, intelligent video/audio adjustments, and versatility. Avaya IX Meetings provides extensive security protocols, advanced management capabilities, and broader functionality in meeting management.

Ease of Deployment and Customer Service: Webex provides a straightforward, cloud-based deployment model with extensive tutorials and immediate assistance. Avaya IX Meetings requires more initial setup but is notable for personalized support and on-premises solutions.

Pricing and ROI: Webex offers a competitive pricing structure with scalable options, appealing to various business sizes. Avaya IX Meetings involves a higher initial investment but compensates with longevity and comprehensive capabilities.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: September 2025).

Buyer's Guide

Avaya IX Meetings vs. Webex

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

16th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

125

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.8% compared to the previous year. The mindshare of Webex is 13.1%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	13.1%
Avaya IX Meetings	0.7%
Other	86.2%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the share information function."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"Interesting collaboration features."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."

"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."

"I don't think Zoom has anywhere near the features and functionality of Webex."

"The installation is not difficult."

"The GUI is nice and easy to operate."

"Screen share is the most valuable feature."

"You can configure whatever you want in great detail."

"The solution is user-friendly."

More Webex pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"They should work to make it simpler."

"I would like it if Webex's mobile interface had all the same application integration as the desktop. Maybe the applications work on mobile as well, but we have not tried it yet."

"Cisco could maybe make Webex more integrated and compatible with other platforms."

"One area that could use improvement in Webex is the connection speed."

"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."

"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."

"The licensing could be a bit simpler."

"The high price of the product is an area of concern where improvements are required."

More Webex cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"I rate the platform's pricing a six out of ten."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"Webex is expensive, especially compared to Zoom or Google."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"I believe the license to be monthly."

"Webex is a cheaply priced tool."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Government

13%

Computer Software Company

12%

Manufacturing Company

12%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	60

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

See all answers

What needs improvement with Webex?

I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or somethi...

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 26% of the time

Zoom Workplace Business vs Webex

Compared 16% of the time

Cisco Meeting Server vs Webex

Compared 14% of the time

Adobe Connect vs Webex

Compared 11% of the time

TeamViewer Business vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2025

Download Avaya IX Meetings product report

Buyer's Guide

Webex

September 2025

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

September 2025

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: September 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.