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Avaya IX Meetings vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
23rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.5%, up from 0.6% compared to the previous year. The mindshare of Webex is 5.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
Avaya IX Meetings1.5%
Other93.5%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"Interesting collaboration features."
"I like the share information function."
"It is a valuable solution for virtual meetings."
"The most valuable feature is Webex's user-friendly video conferencing."
"WebEx Integration to Outlook helps our users to schedule audio conference meetings with a push of a button."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"The noise cancellation feature is great; when you have a call, the noise cancellation during it is really good, and it's the best one if you're looking for that specific feature."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"The installation is not difficult."
 

Cons

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"Avaya IX Meetings' deployment is complex."
"Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues."
"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."
"We no longer use Webex because we found Microsoft Teams to be more stable."
"The product needs to improve its integration. I'm not sure how difficult it is for the IT team to set up the integration. Once set up, it's easy but still not as straightforward as other platforms, like Microsoft Teams, where everything is within the same technical environment. To ensure further security, face authentication should also be added for all internal corporate users logged into the platform."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"They should work to make it simpler."
"I would like to see the addition of new features that will add value to the product."
"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"The price of Webex is in the middle range compared to the market."
"The price should be improved significantly."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"I believe the license to be monthly."
"You can opt for yearly licensing with Webex."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"For me, there is no licensing fee."
"I am not aware of the pricing details."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
14%
Construction Company
12%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise69
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Also Known As

Flare, Avaya Flare
Cisco Spark
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.