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Avaya IX Meetings vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
23rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
129
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.5%, up from 0.7% compared to the previous year. The mindshare of Webex is 5.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.1%
Avaya IX Meetings1.5%
Other93.4%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"Interesting collaboration features."
"I like the share information function."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."
"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."
"Overall, Webex is working fine for us at the time being and I recommend it."
"It allows for collaboration between like teams located in different manufacturing facilities as well as corporate offices, including training."
"The solution is useful for communication."
"The solution is user-friendly."
"The product's most valuable feature is its ability to integrate with multiple products."
"I like Webex because it is easy to work with."
 

Cons

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
"The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"The product needs to improve its integration. I'm not sure how difficult it is for the IT team to set up the integration. Once set up, it's easy but still not as straightforward as other platforms, like Microsoft Teams, where everything is within the same technical environment. To ensure further security, face authentication should also be added for all internal corporate users logged into the platform."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"The licensing could be a bit simpler."
"I have had issues with the frequent updates from Webex."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Webex is expensive, especially compared to Zoom or Google."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"You can opt for yearly licensing with Webex."
"Webex is a cheaply priced tool."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise68
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

Flare, Avaya Flare
Cisco Spark
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.