Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #14 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 7.9. Avaya holds a 1.7% mindshare in VM, compared to Cisco’s 6.4% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

441 Views
437 Comparison Views

100% willing to recommend

Webex

Read 128 Webex reviews

3,354 Views
3,253 Comparison Views

87% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Avaya IX Meetings are competing in the video conferencing domain. Webex has the upper hand with its user-friendly experience, while Avaya IX Meetings is known for its robust functionality.

Features: Webex offers seamless integration with third-party applications, intelligent video/audio adjustments, and versatility. Avaya IX Meetings provides extensive security protocols, advanced management capabilities, and broader functionality in meeting management.

Ease of Deployment and Customer Service: Webex provides a straightforward, cloud-based deployment model with extensive tutorials and immediate assistance. Avaya IX Meetings requires more initial setup but is notable for personalized support and on-premises solutions.

Pricing and ROI: Webex offers a competitive pricing structure with scalable options, appealing to various business sizes. Avaya IX Meetings involves a higher initial investment but compensates with longevity and comprehensive capabilities.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: March 2026).

Buyer's Guide

Avaya IX Meetings vs. Webex

March 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

14th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

128

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.7%, up from 0.8% compared to the previous year. The mindshare of Webex is 6.4%, down from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Webex	6.4%
Avaya IX Meetings	1.7%
Other	91.9%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"Interesting collaboration features."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"I like the share information function."

"It's a nice tool for virtual meetings and I'm satisfied with its performance."

"Webex is more similar to Zoom, but I feel it has some extra features, offering a good user experience for those who use Slack."

"The most valuable features of the solution are communication, screen sharing, and collaboration."

"One of the most valuable features of Webex was that it was easy to use and there were no hassles."

"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."

"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."

"WebEx is the corporate gold standard for what it does best, that is easy, reliable sharing of content on my screen to one or several hundred people in real time."

"What I value most about Webex is its stability compared to other solutions."

More Webex pros

Cons

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"Increase in participant numbers reduces quality of video and sound."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"I do not like the solutions functions."

"Sometimes we've had issues with the connection."

"The pricing could be improved."

"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."

"One area that could use improvement in Webex is the connection speed."

"Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues."

"The solution's initial setup process is lengthy."

"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."

More Webex cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"For me, there is no licensing fee."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."

"I am not aware of the pricing details."

"I use the solution for free because I don't use the solution's enterprise version."

"We paid for our Webex license as a bundle."

"The cost is pretty high compared to the competitors."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Marketing Services Firm

16%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	62

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

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What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users underst...

See all answers

Comparisons

Cisco Meeting Server vs Avaya IX Meetings

Compared 24% of the time

3CX Live Chat vs Avaya IX Meetings

Compared 15% of the time

Blackboard Collaborate vs Avaya IX Meetings

Compared 15% of the time

Microsoft Teams vs Avaya IX Meetings

Compared 15% of the time

Skype for Business vs Avaya IX Meetings

Compared 11% of the time

More Avaya IX Meetings Competitors

Zoom Workplace Business vs Webex

Compared 9% of the time

Cisco Meeting Server vs Webex

Compared 7% of the time

GoToWebinar vs Webex

Compared 6% of the time

GoToMeeting vs Webex

Compared 6% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

March 2026

Download Avaya IX Meetings product report

Buyer's Guide

Webex

February 2026

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

March 2026

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: March 2026.

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