Avaya IX Meetings vs Webex comparison

Avaya and Cisco are both solutions in the Virtual Meetings category. Avaya is ranked #15 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 7.9. Avaya holds a 1.7% mindshare in VM, compared to Cisco’s 6.8% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

396 Views
392 Comparison Views

100% willing to recommend

Webex

Read 128 Webex reviews

2,967 Views
2,878 Comparison Views

87% willing to recommend

Avaya IX Meetings

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Avaya IX Meetings are competing in the video conferencing domain. Webex has the upper hand with its user-friendly experience, while Avaya IX Meetings is known for its robust functionality.

Features: Webex offers seamless integration with third-party applications, intelligent video/audio adjustments, and versatility. Avaya IX Meetings provides extensive security protocols, advanced management capabilities, and broader functionality in meeting management.

Ease of Deployment and Customer Service: Webex provides a straightforward, cloud-based deployment model with extensive tutorials and immediate assistance. Avaya IX Meetings requires more initial setup but is notable for personalized support and on-premises solutions.

Pricing and ROI: Webex offers a competitive pricing structure with scalable options, appealing to various business sizes. Avaya IX Meetings involves a higher initial investment but compensates with longevity and comprehensive capabilities.

To learn more, read our detailed Avaya IX Meetings vs. Webex Report (Updated: February 2026).

Buyer's Guide

Avaya IX Meetings vs. Webex

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

15th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

128

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.7%, up from 0.7% compared to the previous year. The mindshare of Webex is 6.8%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	6.8%
Avaya IX Meetings	1.7%
Other	91.5%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Interesting collaboration features."

"I like the share information function."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."

"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."

"The solution is perfectly stable, it normally performs very well."

"Webex's main feature is you get 1,000 participants per meeting by default and can join from 75 meeting units. You don't have to buy additional licenses."

"In terms of stability, the solution is reliable."

"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."

"The implmentation of Webex is simple. It does not a lot of time."

"We can access and conduct meetings remotely from anywhere using Webex."

More Webex pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"Avaya IX Meetings' deployment is complex."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"It should be more integrated with third-party vendors."

"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."

"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."

"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."

"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."

"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."

"The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive."

"The solution at times is not stable."

More Webex cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"I rate the platform's pricing a six out of ten."

"The price should be improved significantly."

"The pricing of this solution is fine and I am satisfied with it."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"There is an annual license required for this solution."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Marketing Services Firm

15%

Government

10%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	62

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex can be improved in terms of better user experience. Sometimes I experience glitches that can be fixed. One of the pain points with the interface is that sometimes it gets stuck when launching...

See all answers

Comparisons

Cisco Meeting Server vs Avaya IX Meetings

Compared 26% of the time

Blackboard Collaborate vs Avaya IX Meetings

Compared 22% of the time

Microsoft Teams vs Avaya IX Meetings

Compared 22% of the time

More Avaya IX Meetings Competitors

Zoom Workplace Business vs Webex

Compared 12% of the time

Skype for Business vs Webex

Compared 11% of the time

Adobe Connect vs Webex

Compared 8% of the time

Cisco Meeting Server vs Webex

Compared 8% of the time

TeamViewer Business vs Webex

Compared 6% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Avaya IX Meetings product report

Buyer's Guide

Webex

January 2026

Download Webex product report

Also Known As

Flare, Avaya Flare

Cisco Spark

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Avaya IX Meetings vs. Webex

February 2026

Free Report: Avaya IX Meetings vs. Webex

Find out what your peers are saying about Avaya IX Meetings vs. Webex and other solutions. Updated: February 2026.

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