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AWS Config vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
17th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText ZENworks Configura...
Ranking in Configuration Management
24th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.4%, down from 9.4% compared to the previous year. The mindshare of AWS Config is 1.9%, down from 2.1% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.4%
AWS Config1.9%
OpenText ZENworks Configuration Management1.8%
Other91.9%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
JV
IT Specialist
Cloud configuration has transformed our backups and user access while it reduces infrastructure costs
I consider carrying out all the configuration to be the best feature that AWS Config offers. The advantages include the manuals, though there are some things that are very detailed, which is a lot of information. I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution saves us a lot of time once it's implemented."
"The feature I find most valuable in Microsoft Intune is being able to configure policies and push them directly to mobile phones."
"The Mobile Device Management in Intune is a valuable feature."
"This improved control and visibility has helped my organization by reducing risks, saving time, and making compliance easier."
"Remote Wipe and Autopilot is one of the best features."
"The stability of Microsoft Intune is good."
"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."
"I would say that it is at the top of the list when it comes to the competition."
"The scalability is a ten out of ten."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"AWS Config has positively impacted my organization, and this is very useful for us since we use the entire cloud platform and our infrastructure is now at the cloud level."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"Installing the instances and performing upgrades is smooth and clean."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"The most valuable feature is the impact analysis."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
 

Cons

"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."
"Without changing it, you cannot deploy it, so that's a limitation from the Microsoft Intune side."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"It would be helpful if there was proactive remediation."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"It's only good for a Microsoft environment. While it works very well for Microsoft users but if you have other kinds of operating systems, it's very painful to use."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"AWS Config could be improved if they could generate some training as support because it is a gigantic platform with many solutions and a lot of information, which would help us significantly."
"Improvements are needed as per customer requirements."
"There is room for improvement in built-in tools, they are not up to the mark."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
 

Pricing and Cost Advice

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"It is expensive. The cost depends on the license that we choose."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"This cost is approximately $30 USD per user per month."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"It's reasonable. They're not giving it away, but it's reasonable."
"The solution charges us per hour. There's no license."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
21%
Manufacturing Company
14%
Comms Service Provider
11%
Healthcare Company
5%
University
31%
Construction Company
9%
Government
9%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with m...
What is your primary use case for AWS Config?
I use AWS Config primarily for configuring virtual machines and managing the IAM part of our infrastructure. I config...
What advice do you have for others considering AWS Config?
My advice to others considering using AWS Config is that they really evaluate it and consider making the investment t...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about AWS Config vs. OpenText ZENworks Configuration Management and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.