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AWS Step Functions vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Workload Automation (11th)
Interfacing Technologies En...
Ranking in Business Process Management (BPM)
59th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (142nd), GRC (46th), Quality Management Software (47th), Document Management Software (17th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.3%, down from 2.2% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
AWS Step Functions1.3%
Interfacing Technologies Enterprise Process Center0.7%
Other98.0%
Business Process Management (BPM)
 

Featured Reviews

reviewer2706945 - PeerSpot reviewer
Assistant Manager at a tech vendor with 10,001+ employees
Orchestration and integration simplify processes with seamless stability and reliability
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would rate AWS Step Functions at least nine out of ten."
"The number of historical events is great."
"One can rate all the calls and that is a good feature."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"It is a scalable solution."
"The solution is stable...The solution is easy to scale."
"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."
"What I like the most about Amazon Step Functions is how easy it is to use."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"The pricing of the solution can be improved."
"It is difficult to suggest improvements at the moment."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The price and support are areas with shortcomings where the solution needs to improve."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The solution's data size limit can be improved."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution's price is reasonable."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
6%
Construction Company
23%
Computer Software Company
22%
Healthcare Company
16%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
What is your experience regarding pricing and costs for Amazon Step Functions?
I am not familiar with the pricing as most of my projects have environments from the customer side, and the contract-related issues are not my responsibility.
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Also Known As

Amazon Step Functions, Step Functions
Enterprise Process Center
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about AWS Step Functions vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.