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AWS Step Functions vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
5.9
<p>SS&amp;C Blue Prism enhanced efficiency and collaboration, saving 5,000 hours and reducing costs by 50-60% despite licensing expenses.</p>
We can get a high-level overview of what we want to design quickly and then implement it via code using Python and deploy it via infrastructure as code using CDK or Terraform.
Senior Software Engineer at a tech services company with 10,001+ employees
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
Account Manager at a manufacturing company with 5,001-10,000 employees
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Senior Technical Lead at upstage
 

Customer Service

Sentiment score
6.2
AWS Step Functions support is reliable and effective, with prompt resolutions, but responsiveness varies by company size and support level.
Sentiment score
7.1
<p>SS&amp;C Blue Prism's customer support is proactive and responsive, though some users note occasional slow response times.</p>
The speed of reply and the content of their responses usually solve the problems that arise.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
I use enterprise support, which is excellent, providing responses within fifteen minutes.
Senior AWS Tech Lead at Nextios
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
Assistant Consultant at Tata Consultancy
They provide very detailed responses that enable us to handle any issues effectively.
Technical Auditor at a financial services firm with 10,001+ employees
The response times were slow to turn around.
Intelligent Automation Solution Architect at Digiblu
 

Scalability Issues

Sentiment score
7.1
AWS Step Functions is praised for automatic scalability, efficiently handling diverse workloads and adapting to varying demands.
Sentiment score
7.7
<p>SS&amp;C Blue Prism is scalable with efficient workload management, though some report limitations; generally praised for capacity and flexibility.</p>
We have workloads that may differ based on incoming data, and we did not face any lag or job failures because of AWS Step Functions.
Senior Software Engineer at a tech services company with 10,001+ employees
Starting separate Step Functions for each request, making it highly scalable.
Senior AWS Tech Lead at Nextios
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
Assistant Manager at a tech vendor with 10,001+ employees
It is scalable from the solution perspective.
Technical Auditor at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
AWS Step Functions is rated highly for its stable operation, offering reliable performance without downtime across multiple zones.
Sentiment score
8.5
<p>SS&amp;C Blue Prism is stable and reliable, requiring routine checks and team management to handle high data volumes efficiently.</p>
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
Assistant Manager at a tech vendor with 10,001+ employees
If one zone fails, others handle the demand, ensuring high availability.
Senior AWS Tech Lead at Nextios
I found it to be high on stability, and I would rate it at nine.
Intelligent Automation Solution Architect at Digiblu
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Senior Consultant at Eviden
 

Room For Improvement

Users seek AWS Step Functions improvements in payload size, IDE integration, licensing, visibility, pricing, data transformation, and fault tolerance.
<p>SS&amp;C Blue Prism should modernize its interface, simplify integration, and offer flexible licensing to improve accessibility and adoption.</p>
Do not stack up in the same page view; rather keep it upside down, in a horizontal manner, or allow us to scroll through it.
Senior Software Engineer at a tech services company with 10,001+ employees
It would benefit from more integration with different applications or services.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Intelligent Automation Solution Architect at Digiblu
 

Setup Cost

AWS Step Functions pricing is flexible and cost-effective but complex, with costs mainly tied to workflows and executions.
<p>SS&amp;C Blue Prism's pricing suits large enterprises but is costly for smaller companies, lacking modern flexibility and regional variations.</p>
The orchestration service for us is basically free.
Senior Software Engineer at a tech services company with 10,001+ employees
Pricing for Step Functions is very cheap.
Senior AWS Tech Lead at Nextios
The cost is average, provided it is configured correctly.
Big Data Architect at SoftServe Ltd.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
Intelligent Automation Solution Architect at Digiblu
The licensing cost can be a bit expensive compared to its competitors.
Technical Lead at Astek
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Account Manager at a manufacturing company with 5,001-10,000 employees
 

Valuable Features

AWS Step Functions provide service integration, visual workflows, and task parallelization, improving process automation and error management.
<p>SS&amp;C Blue Prism automates tasks, enhances efficiency, ensures security, and optimizes processes with a scalable, intuitive design.</p>
It is a main orchestration tool for us and helps us save costs.
Senior Software Engineer at a tech services company with 10,001+ employees
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
Big Data Architect at SoftServe Ltd.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
Senior AWS Tech Lead at Nextios
The control room feature, which allows me to run and monitor the automation, is to be the most useful.
Intelligent Automation Solution Architect at Digiblu
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
11th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Workload Automation (9th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Business Process Design (9th), Process Automation (10th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (3rd), Low-Code Development Platforms (10th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), Business Orchestration and Automation Technologies (11th), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.4%, down from 2.1% compared to the previous year. The mindshare of SS&C Blue Prism is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
SS&C Blue Prism1.4%
AWS Step Functions1.4%
Other97.2%
Business Process Management (BPM)
 

Featured Reviews

YM
Senior Software Engineer at a tech services company with 10,001+ employees
Central orchestration has streamlined complex data workflows and now drives timely aviation alerts
The best features AWS Step Functions offers include the ability to deploy it via code. It helps us orchestrate anything that we want. Even if we have Glue jobs for another use case or Lambda that we are currently looking forward to, we are using Lambda to take DynamoDB data for real-time sales monitoring, then it goes to our S3 bucket. We have multiple workflows that are orchestrated by AWS Step Functions, and at the core, the main functionality is based on different frameworks. We have an Athena complete workflow, Glue job-based workflow, and a separate Lambda-based workflow. All of these are separately handled in AWS Step Functions. This is a good point and again with the inbuilt facilities of it, including how we can construct those workflows and add up a catch state or roll back or do multiple iterations using the Map state, that is very helpful for us.The Map state feature has specifically helped my team create a rollback state of the data since we were dropping some of our data assets. In case we want them back, we just wanted to do this. We took a particular layer and provided the data list, including the tables list, and using the Map state, we iterated over this list and one by one we did the backups of this data at the concurrency of five tables in a single execution. The Catch state, on the other hand, allows us to identify any error immediately. If we encounter an error, the Catch state immediately picks it up and we integrated webhooks or email notifications. That is how we are able to identify immediately if we face any error. At the core of our data engineering platform, AWS Step Functions sit at the topmost core of whatever pipelines we have. It is a main orchestration tool for us and helps us save costs. It is a key component of our engineering platform.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
6%
Financial Services Firm
16%
Construction Company
16%
Retailer
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your primary use case for Amazon Step Functions?
My main use case for AWS Step Functions is in our data platform where we are trying to generate alerts. For generating the alerts, we are getting the data on a daily basis. This is mainly for the a...
What advice do you have for others considering Amazon Step Functions?
I rate AWS Step Functions a nine out of ten on a scale of one to ten. I chose a nine out of ten because it is basically everything that we are really looking for. It is a great service and a great ...
What is your experience regarding pricing and costs for Amazon Step Functions?
AWS Step Functions helps us save costs as it is a self-managed service and is serverless. We look out for the inbuilt services that are orchestrated via AWS Step Functions, and we only pay for that...
What is your experience regarding pricing and costs for SS&C Blue Prism?
License management is managed by our project manager and marketing manager, who interact directly with SS&amp;C Blue Prism for renewal processes and acquiring licenses for different environments to...
What needs improvement with SS&C Blue Prism?
Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&amp;C Blue Prism developmen...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&amp;C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...
 

Also Known As

Amazon Step Functions, Step Functions
SS&C AWD
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about AWS Step Functions vs. SS&C Blue Prism and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.