Azure Backup vs MSP360 Backup comparison

Why PeerSpot?

Microsoft and MSP360 are both solutions in the Backup and Recovery category. Microsoft is ranked #22 with an average rating of 7.6, while MSP360 is ranked #51. Microsoft holds a 1.1% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 92% of Microsoft users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Azure Backup

Read 60 Azure Backup reviews

6,918 Views
6,641 Comparison Views

92% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

6,852 Views
4,180 Comparison Views

100% willing to recommend

Azure Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and Azure Backup compete in the cloud backup solutions category. Azure Backup has an upper hand due to its robust features and long-term value, while MSP360 is more favorable in terms of pricing and support.

Features: MSP360 Backup users value its simplicity, flexibility in handling various backup tasks, and affordability. Azure Backup is praised for its integration with other Microsoft services, robust security, and automated features. Azure Backup stands out for its higher level of integration and automation.

Room for Improvement: MSP360 Backup users cite the need for a more intuitive interface, enhanced customer support, and better documentation. Azure Backup users mention the desire for improved usability, more streamlined setup processes, and enriched documentation. Both products could benefit from enhancements in user-friendliness.

Ease of Deployment and Customer Service: MSP360 Backup is reported by users to have an easier deployment process and responsive customer service. Azure Backup may require a more complex setup but benefits from extensive support and resources from Microsoft. MSP360 Backup is easier to deploy, but Azure Backup provides more extensive support.

Pricing and ROI: MSP360 Backup is cited by users as being cost-effective with quick ROI. Azure Backup is perceived as more expensive but its extensive features provide significant long-term value. MSP360 Backup is more budget-friendly with faster returns, while Azure Backup offers greater overall value through its extensive features.

To learn more, read our detailed Azure Backup vs. MSP360 Backup Report (Updated: November 2026).

Buyer's Guide

Azure Backup vs. MSP360 Backup

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Backup

Ranking in Backup and Recovery

22nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

51st

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.1%, down from 2.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Azure Backup	1.1%
MSP360 Backup	1.1%
Other	97.8%

Backup and Recovery

Featured Reviews

Sanjay Sahu

Project Manager at Capgemini

Has supported secure data storage with incremental backups and centralized monitoring

Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The MARS agent makes it easy to use."

"First of all, you can schedule a backup for the client. You can schedule it as you like. You can also control the bandwidth, so the backup will not utilize. The internet will depend on the bandwidth."

"I like the product's restoration cases."

"I am really satisfied with this solution and support."

"The deployment process is quite easy in Azure."

"Azure is easy and simple to configure; it's easy to use."

"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."

"The most valuable feature of Azure Backup is the file recovery and file vault."

More Azure Backup pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I would recommend the solution; it's a very trustworthy solution."

"The solution is easy to access and handles things efficiently."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"MSP360 Backup's most valuable feature is its backup interface."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

More MSP360 Backup pros

Cons

"The solution should involve more redundancy types in the backup storage and support open-source OS."

"The Azure Backup support for on-premises service is limited."

"It would be helpful if it included the ability to perform Office 365 backups so that we didn't have to use additional software."

"The product must improve on a database level."

"In terms of tech support, I'm disappointed with support."

"In the next release, I would like to see the ability to back up to different cloud providers."

"The support for Office365 backup is atrocious and is something that has to be improved."

"Azure sometimes provides reliable recovery that can be slow for large-scale scenarios."

More Azure Backup cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution's pricing is very high."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The restore time could improve. When we had an issue the restore time was lengthy."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

"We have enterprise-level pricing. I rate the pricing a five out of ten."

"Price-wise, it's similar to AWS."

"The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice."

"The product's pricing is a three or four out of ten, where one is inexpensive, and ten is costly."

"Support payment works by the level of partnership and the number of shares."

"Pay as you go is the pricing model."

"Overall, its cost is better because the VMs are already there, and whatever you back up, there is only the additional cost of that storage, whereas if I have to use Avamar in Azure, a separate cost is there for the Avamar server, and in addition, whatever I take as a backup, there is a separate license with Avamar for that. So, there is a double cost if we have to use Avamar in the cloud."

"The price is pretty good, maybe $30 for a machine, I can't complain."

More Azure Backup pricing and cost advice

"The solution is expensive."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

12%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

13%

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	11
Large Enterprise	25

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?

Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...

See all answers

What is your experience regarding pricing and costs for Azure Backup?

The pricing of Azure Backup is fine; it is a low-cost solution.

See all answers

What needs improvement with Azure Backup?

Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...

See all answers

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Compared 6% of the time

N-able Cove Data Protection vs Azure Backup

Compared 3% of the time

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Compared 5% of the time

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Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

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Product Reports

Buyer's Guide

Azure Backup

October 2026

Download Azure Backup product report

Buyer's Guide

MSP360 Backup

October 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.

Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.

What key features does Azure Backup offer?

Ease of use: Features straightforward configuration and incremental backups.
Fast recovery: Supports rapid data restoration with geo-replication.
Advanced protection: Provides encryption and flexible retention options for data security.
Seamless integration: Works well with Azure services for a unified experience.
User-friendly management: Offers robust monitoring and reporting tools.

What advantages should users expect from Azure Backup?

Cost-effectiveness: Provides affordable data protection solutions.
Scalability: Ensures consistent performance with cloud scalability.
Security: Enhances data security with advanced encryption features.
Efficiency: Simplifies backup processes with efficient scheduling.

Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.

Microsoft

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

StratX

Buyer's Guide

Azure Backup vs. MSP360 Backup

November 2026

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