Azure Backup vs MSP360 Backup comparison

Microsoft and MSP360 are both solutions in the Backup and Recovery category. Microsoft is ranked #18 with an average rating of 8.0, while MSP360 is ranked #55. Microsoft holds a 1.2% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 92% of Microsoft users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Azure Backup

Read 60 Azure Backup reviews

6,343 Views
6,089 Comparison Views

92% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
3,340 Comparison Views

100% willing to recommend

Azure Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and Azure Backup compete in the cloud backup solutions category. Azure Backup has an upper hand due to its robust features and long-term value, while MSP360 is more favorable in terms of pricing and support.

Features: MSP360 Backup users value its simplicity, flexibility in handling various backup tasks, and affordability. Azure Backup is praised for its integration with other Microsoft services, robust security, and automated features. Azure Backup stands out for its higher level of integration and automation.

Room for Improvement: MSP360 Backup users cite the need for a more intuitive interface, enhanced customer support, and better documentation. Azure Backup users mention the desire for improved usability, more streamlined setup processes, and enriched documentation. Both products could benefit from enhancements in user-friendliness.

Ease of Deployment and Customer Service: MSP360 Backup is reported by users to have an easier deployment process and responsive customer service. Azure Backup may require a more complex setup but benefits from extensive support and resources from Microsoft. MSP360 Backup is easier to deploy, but Azure Backup provides more extensive support.

Pricing and ROI: MSP360 Backup is cited by users as being cost-effective with quick ROI. Azure Backup is perceived as more expensive but its extensive features provide significant long-term value. MSP360 Backup is more budget-friendly with faster returns, while Azure Backup offers greater overall value through its extensive features.

To learn more, read our detailed Azure Backup vs. MSP360 Backup Report (Updated: August 2026).

Buyer's Guide

Azure Backup vs. MSP360 Backup

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Backup

Ranking in Backup and Recovery

18th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

55th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (43rd), Disaster Recovery (DR) Software (31st), MSP Backup (6th)

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.2%, down from 3.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Azure Backup	1.2%
MSP360 Backup	1.1%
Other	97.7%

Backup and Recovery

Featured Reviews

Sanjay Sahu

Project Manager at Capgemini

Has supported secure data storage with incremental backups and centralized monitoring

Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is stable, there are no bugs or glitches, it does not crash or freeze, and it is reliable."

"The most valuable feature of Azure Backup is the native backup capabilities."

"The feature I find most effective in Azure Backup is the high-level restore."

"With Azure Backup, you can readily make your environment if your setup somehow fails on the cloud or on-premises."

"The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with."

"Our clients are seeing that it is cost-effective."

"The scalability has been good."

"You can select the tiering for your backup and manage your cost."

More Azure Backup pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

Cons

"The solution should involve more redundancy types in the backup storage and support open-source OS."

"The area that I believe needs improvement in Azure Backup is the restoring time."

"The price of this solution should be lowered because it is the biggest complaint from my customers."

"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."

"Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention."

"Maybe they could improve the fees. The cost is a bit high."

"I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again."

"The product could improve its performance."

More Azure Backup cons

"The interface could use some updating."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The product could be more user-friendly."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

Pricing and Cost Advice

"We are paying about $100,000 USD per year, just for a couple of servers."

"Support payment works by the level of partnership and the number of shares."

"Comparing the pricing with other technologies, Azure Backup is more affordable for customers. It follows a pay-as-you-go model, where we pay according to our consumption."

"The price should be cheaper, but it's affordable if you use the yearly subscription."

"The price is pretty good, maybe $30 for a machine, I can't complain."

"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."

"It's around $10 to $15 per month per virtual machine, along with something extra based on the size of the data."

"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."

More Azure Backup pricing and cost advice

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

Computer Software Company

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	12
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?

Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...

See all answers

What is your experience regarding pricing and costs for Azure Backup?

The pricing of Azure Backup is fine; it is a low-cost solution.

See all answers

What needs improvement with Azure Backup?

Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Azure Backup

August 2026

Download Azure Backup product report

Buyer's Guide

MSP360 Backup

July 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.

Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.

What key features does Azure Backup offer?

Ease of use: Features straightforward configuration and incremental backups.
Fast recovery: Supports rapid data restoration with geo-replication.
Advanced protection: Provides encryption and flexible retention options for data security.
Seamless integration: Works well with Azure services for a unified experience.
User-friendly management: Offers robust monitoring and reporting tools.

What advantages should users expect from Azure Backup?

Cost-effectiveness: Provides affordable data protection solutions.
Scalability: Ensures consistent performance with cloud scalability.
Security: Enhances data security with advanced encryption features.
Efficiency: Simplifies backup processes with efficient scheduling.

Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.

Microsoft

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

StratX

Buyer's Guide

Azure Backup vs. MSP360 Backup

August 2026

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