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Azure Monitor vs CA CEM [EOL] comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (21st), Cloud Monitoring Software (12th)
CA CEM [EOL]
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
it_user305787 - PeerSpot reviewer
Tech Specialist at a financial services firm with 10,001+ employees
It provides a powerful network analysis both with individual transactions and general network performance. We've had lots of hardware issues with the MPMs.
It provides a powerful network analysis both with individual transactions and general network performance We've found that it really helps managers in measuring application SLAs and viewing historical performance data. We've had lots of hardware issues with the MPMs. It's difficult to segregate…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable functions of Azure Monitor for our clients are its ability to monitor CPU usage and detect any potential issues before they escalate into actual problems. This helps in proactively addressing issues and preventing disruptions in our services. Additionally, Azure Monitor's integration with Azure for implementation has been quite straightforward and easy to manage."
"The solution has tons of valuable features."
"For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited."
"The overall product rating is nine out of ten."
"The tools for logs and metrics are pretty good and easy to use."
"Technical support is good and helpful...The initial setup is easy."
"Azure Monitor is a very easy-to-use product in the cloud environment."
"The product is stable."
"It provides a powerful network analysis both with individual transactions and general network performance."
 

Cons

"The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"Azure Monitor's integration with applications could be improved."
"The process of implementation needs to be easier."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"There is room for improvement in stability."
"They should include advanced logging on the database level in the Azure pool."
"The technical support could be improved - their response time can be quite slow."
"In our experience, technical support has been slow. We’ve been plagued with hardware issues, which have been on-going for a long time and which is going through CA to a separate partner, who then needs to deal with another local partner company for hardware."
 

Pricing and Cost Advice

"Azure Monitor is cheaper compared to other third-party monitoring tools."
"The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
"I would rate Azure Monitor a two out of five for affordability."
"Azure Monitor is one of the more cost effective solutions on the market."
"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."
"The solution is expensive, but it is worth the price."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Outsourcing Company
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
No data available
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
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Also Known As

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CEM
 

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Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
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