CA CEM [EOL] vs Splunk AppDynamics comparison

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Broadcom and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 90% of Splunk users are willing to recommend the solution.

CA CEM [EOL]

Read 1 CA CEM [EOL] review

0% willing to recommend

Splunk AppDynamics

Read 278 Splunk AppDynamics reviews

44,919 Views
34,138 Comparison Views

90% willing to recommend

CA CEM [EOL]

Splunk AppDynamics

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Executive SummaryUpdated on Nov 23, 2025

CA CEM [EOL] and Splunk AppDynamics compete in the application performance management category. Splunk AppDynamics appears to have the upper hand due to its advanced features and overall offering.

Features: CA CEM [EOL] focuses on network-based application monitoring, emphasizing end-user experience through detailed transaction analysis. Splunk AppDynamics offers a comprehensive APM suite, including real-time application monitoring, application mapping, and robust capabilities for complex environments. Splunk AppDynamics is more feature-rich and appeals to businesses that need extensive functionality.

Ease of Deployment and Customer Service: CA CEM [EOL] provides straightforward deployment but may require additional support due to a learning curve. Splunk AppDynamics offers a streamlined deployment process with comprehensive guides and support, allowing quicker implementation. Splunk AppDynamics provides superior ease of deployment and customer service.

Pricing and ROI: CA CEM [EOL] generally offers a lower initial setup cost, appealing to price-sensitive businesses. Splunk AppDynamics, while higher priced, is seen as a better long-term investment with greater ROI potential due to its extensive capabilities. Splunk AppDynamics often delivers better value over time.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: October 2026).

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Application Performance Monitoring (APM) and Observability

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA CEM [EOL]

Average Rating

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

278

Ranking in other categories

Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)

Featured Reviews

it_user305787

Tech Specialist at a financial services firm with 10,001+ employees

It provides a powerful network analysis both with individual transactions and general network performance. We've had lots of hardware issues with the MPMs.

It provides a powerful network analysis both with individual transactions and general network performance We've found that it really helps managers in measuring application SLAs and viewing historical performance data. We've had lots of hardware issues with the MPMs. It's difficult to segregate…

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Yasir Amin

Sr. Solution Architect, Project Manager at The National Commercial Bank

Root cause analysis has become possible but complex setup and agent issues still slow investigations

The limitations I notice include the instability of the agent, which crashes, and the application itself consuming memory under heavy loads. Additionally, the customizations are not easy to build, especially for new parsers and functionalities that are just supported out-of-the-box. Splunk AppDynamics needs to be more user-friendly so that even someone who does not know what is happening should be able to easily find the root cause of issues, as the tool is specifically designed for application developers, not from a user perspective for problem identification. My experience with the application performance monitoring capabilities of Splunk AppDynamics indicates that it is complex. The correlation from the front end to the back end is not working properly. In an application using the EUM feature and having the app agent, the app agent gives me the transaction data, but the EUM data does not correlate to the backend transactions, and I do not know why. It can be very complex to find the root cause in those scenarios, as there is a disparity in metrics, making it challenging. Even though Splunk AppDynamics is trying, my very large environment presents hurdles that medium-scale organizations might not experience. After spending around three to four years trying to get value from it, I still feel a lack of satisfaction. To get closer to a rating of 10 in the future, I would like to see whatever features are being provided made to work, particularly in large environments. Splunk AppDynamics claims it can do 100 things, but if those things are not functioning cohesively, it is ineffective. Instead of offering 100 features that do not work together, it would be better to focus on a smaller set of features that operate effectively. Changes happen daily with new applications and technologies, and Splunk AppDynamics needs to adapt more swiftly to keep up. The feature that helps detect and protect against vulnerabilities does raise concerns. I experience vulnerabilities in Splunk AppDynamics that I communicate to support for fixes, and they often respond by indicating that some fixes are available in new versions. This creates a continuous cycle of raising issues and waiting for resolutions through version updates.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides a powerful network analysis both with individual transactions and general network performance."

"The most valuable feature in AppDynamics is the identifying of the slow responses, and additionally, it is easy to use."

"The key benefits it offers us are that it helps us know the infrastructure and performance issues, as well as if a customer is experiencing latency issues, ahead of time so we can act on them proactively and improve the customer experience."

"The solution offers great visibility that allows you to track where errors originated."

"We have a really close relationship and technical support is really one of the best on the market."

"The features that I like best are the dashboard and Business Journey."

"The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications."

"This practice has transitioned our testers to engineers."

"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast."

More Splunk AppDynamics pros

Cons

"In our experience, technical support has been slow. We’ve been plagued with hardware issues, which have been on-going for a long time and which is going through CA to a separate partner, who then needs to deal with another local partner company for hardware."

"This product still has to evolve with the latest technologies for which support is available."

"Splunk AppDynamics could improve their installation process, which would be an incredible thing on Splunk AppDynamics' side."

"Nothing’s perfect."

"When it comes to the front end with my Node.js and React.js applications, it doesn't capture much of the details."

"We have had downtime, which has been the result of config, application, or cord issues."

"I am a monitoring administrator and one of the biggest issues is that it doesn't have a large environment for support."

"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."

"I think they could improve resolution time, as they are fast in response, but they take too much time to fix the problem."

More Splunk AppDynamics cons

Pricing and Cost Advice

Information not available

"We have a license-based solution. That means you need a license for each server you monitor."

"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."

"Our purchasing experience through the AWS Marketplace has been pretty painless."

"AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license. As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team."

"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."

"It does require licensing to be paid."

"I was not involved with the procurement of AppDynamic, but I believe it's expensive."

"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

20%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	38
Large Enterprise	208

Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What needs improvement with AppDynamics Server Monitoring?

There is room for improvement in auto-discovery and mapping. While it is very good, sometimes we need customization to match our application or business needs, but currently it is satisfactory. If ...

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What is your primary use case for AppDynamics Server Monitoring?

I use Splunk AppDynamics data collection features with agents. It is on-premises, particularly in hybrid and on-premises environments. I have used Splunk AppDynamics for business transaction monito...

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Comparisons

BMC TrueSight vs CA CEM [EOL]

Compared 28% of the time

Broadcom DX Application Performance Management vs CA CEM [EOL]

Compared 24% of the time

OpenText Diagnostics vs CA CEM [EOL]

Compared 12% of the time

Azure Monitor vs CA CEM [EOL]

Compared 11% of the time

Dynatrace vs CA CEM [EOL]

Compared 10% of the time

More CA CEM [EOL] Competitors

Dynatrace vs Splunk AppDynamics

Compared 5% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 4% of the time

New Relic vs Splunk AppDynamics

Compared 3% of the time

BMC TrueSight vs Splunk AppDynamics

Compared 3% of the time

Datadog vs Splunk AppDynamics

Compared 3% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download CA CEM [EOL] product report

Buyer's Guide

Splunk AppDynamics

October 2026

Download Splunk AppDynamics product report

Also Known As

CEM

No data available

Overview

CA Customer Experience Manager (CA CEM) is a product within the Application Performance Management solution that measures web application performance for each individual customer. CA CEM measures the performance and quality of customer transactions, identifies defects and variance, and quantifies the impact on customers and the business. CA CEM lets you monitor real user activities -- including login, account update, or purchase transactions -- at the business service level. By proactively detecting trends in degraded customer transaction response times and providing various actionable reports, CA CEM lets you act before problems occur or SLAs are out of compliance. These capabilities enable both your business managers and IT staff to understand and resolve performance problems before end users call for support.

Broadcom

Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.

Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.

What features make Splunk AppDynamics stand out?

End-to-End Transaction Tracking: Monitors entire user transactions for comprehensive visibility.
Real-Time Monitoring: Provides instant insights into system performance.
AI-Powered Anomaly Detection: Identifies anomalies with advanced machine learning techniques.
Code-Level Troubleshooting: Diagnoses issues at the code level for precise fixes.
Business Transaction Visibility: Offers detailed views into transaction flow across all system layers.

What benefits and ROI can users expect from Splunk AppDynamics?

Improved Application Performance: Enhances system efficiency and reliability.
Operational Efficiency: Streamlines monitoring and issue resolution processes.
Enhanced Business Resilience: Strengthens the ability to adapt to performance challenges.
Seamless User Experiences: Ensures uninterrupted service and user satisfaction.

Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.

Splunk

Sample Customers

First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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