Azure Site Recovery vs Infrascale Backup &amp; Disaster Recovery comparison

Azure Site Recovery vs. Infrascale Backup & Disaster Recovery

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.

Sentiment score

6.6

Infrascale Backup & Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.

Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.

Client Relationship Manager at Infomag

Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

No quotes available

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

Customer Service

Sentiment score

6.4

Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.

Sentiment score

7.6

Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.

During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.

Chief Technology Officer at a insurance company with 51-200 employees

Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.

IT Manager at NTT DATA

We primarily rely on our Cloud Support Partner for support.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.

President at a media company with 11-50 employees

Their average mean time to resolve open tickets is an hour.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.

Hans Seidl

President at LET US DEAL WITH IT, LLC

Scalability Issues

Sentiment score

7.7

Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.

Sentiment score

5.9

Infrascale Backup & Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.

I would rate the scalability of Azure Site Recovery as a nine out of ten.

Chief Technology Officer at a insurance company with 51-200 employees

Scalability is provided because they are offering 99.95% availability.

IT Manager at NTT DATA

Azure Site Recovery is a very scalable product and service mechanism.

For more quotes and insights, download the Azure Site Recovery report

Client Relationship Manager at Infomag

One person can manage hundreds and hundreds of endpoints without any issues.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Stability Issues

Sentiment score

7.7

Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.

Sentiment score

7.6

Infrascale Backup & Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.

The system did go down a couple of times, which impacted our operations.

Chief Technology Officer at a insurance company with 51-200 employees

I would rate the stability of Azure Site Recovery at eight to nine out of ten.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

I would rate the stability a ten out of ten.

President at IT1 Service

There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

Room For Improvement

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.

Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.

If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.

IT Manager at NTT DATA

There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.

Client Relationship Manager at Infomag

Currently, Azure Site Recovery does not support shared disk options.

For more quotes and insights, download the Azure Site Recovery report

Senior Infrastructure Engineer at MIC Global

Many customers do not rely on just one cloud provider and want to work with multiple clouds.

President at a media company with 11-50 employees

When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Setup Cost

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.

Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.

It was not the expensive part of our costs.

Chief Technology Officer at a insurance company with 51-200 employees

A major advantage is that you do not want to pay any more for huge costs to build a DR site.

IT Manager at NTT DATA

The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.

For more quotes and insights, download the Azure Site Recovery report

Client Relationship Manager at Infomag

To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.

President at IT1 Service

We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.

Gregory Lemmon

Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd

The per-terabyte pricing is very competitive compared to the others.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

Valuable Features

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.

Infrascale Backup & Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.

Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.

Senior Infrastructure Engineer at MIC Global

Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.

Client Relationship Manager at Infomag

The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.

For more quotes and insights, download the Azure Site Recovery report

Chief Technology Officer at a insurance company with 51-200 employees

Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.

President at a media company with 11-50 employees

What I like the most about it is that backups and restores are simple, straightforward, and clean.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Categories and Ranking

Azure Site Recovery

Ranking in Disaster Recovery as a Service

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Backup and Recovery (24th), Cloud Backup (22nd), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)

Mindshare comparison

As of May 2026, in the Disaster Recovery as a Service category, the mindshare of Azure Site Recovery is 9.9%, down from 23.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Azure Site Recovery	9.9%
Infrascale Backup & Disaster Recovery	6.3%
Other	83.8%

Disaster Recovery as a Service

Featured Reviews

Long-term user praises cost savings and reliability of disaster recovery solutions

IT Manager at NTT DATA

There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.

Read full review

Vivek_Jaiswal

Cyber Security Senior Specialist at a tech vendor with 10,001+ employees

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

University

Computer Software Company

Comms Service Provider

Construction Company

14%

Healthcare Company

14%

Financial Services Firm

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	19
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for Azure Site Recovery?

A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.

What needs improvement with Azure Site Recovery?

The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration wit...

What is your primary use case for Azure Site Recovery?

My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

AWS Elastic Disaster Recovery vs Azure Site Recovery

Comparisons

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Compared 8% of the time

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HPE Zerto Software vs Azure Site Recovery

Compared 6% of the time

SEP Software vs Azure Site Recovery

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Veeam Data Platform vs Infrascale Backup & Disaster Recovery

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Veeam Data Cloud for Microsoft 365 vs Infrascale Backup & Disaster Recovery

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Datto SIRIS vs Infrascale Backup & Disaster Recovery

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SEP Software vs Infrascale Backup & Disaster Recovery

Compared 4% of the time

NetApp AltaVault vs Infrascale Backup & Disaster Recovery

Compared 3% of the time

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Product Reports

Download Azure Site Recovery product report

Azure Site Recovery

May 2026

Infrascale Backup & Disaster Recovery

April 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

Azure Site Recovery ensures seamless disaster recovery with features like scalability, automated file synchronization, real-time dashboards, and secure processes. It achieves a 99.99% uptime SLA and is recognized for its cost-effectiveness and user-friendly interface.

Azure Site Recovery is a comprehensive disaster recovery service featuring load-balancing, fast snapshots, and native Azure integration for reliable performance. It manages virtual machine synchronization with seamless failover and data consistency, aiding in reducing secondary site expenses. With its robust architecture, the service supports organizations in maintaining business continuity, meeting regulatory compliance, and minimizing downtime through regular failover drills. Its implementation often capitalizes on Azure's reliability, ensuring infrastructure uptime and reduced hardware requirements.

What are the essential features of Azure Site Recovery?

Scalability: Adjusts to varying data loads for optimized performance.
User-Friendly Console: Simplifies configuration and management processes.
Automated File Synchronization: Ensures data consistency across locations.
Real-Time Dashboards: Offers immediate insights into system health and recovery status.
Secure Processes: Protects data with advanced security protocols.

What benefits and ROI should users consider when evaluating Azure Site Recovery?

Cost-Effectiveness: Reduces need for extensive hardware investments.
Reduced Downtime: Ensures quick recovery, maintaining business operations.
High SLA Guarantees: Provides reliability with 99.99% uptime.
Resource Efficiency: Saves time and effort in disaster recovery management.

Organizations in industries such as finance, healthcare, and retail implement Azure Site Recovery for its robust disaster recovery capabilities. The service navigates regulatory challenges with ease, aiding businesses in data duplication, VMware replication, and infrastructure backup. Its efficiency is leveraged to maintain critical systems during outages, facilitating business continuity and operational stability.

Microsoft

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies