BackupAssist vs Commvault Cloud comparison

BackupAssist and Commvault are both solutions in the Backup and Recovery category. BackupAssist is ranked #59, while Commvault is ranked #4 with an average rating of 8.2. BackupAssist holds a 0.8% mindshare in BRS, compared to Commvault’s 3.3% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,344 Views
2,274 Comparison Views

100% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

29,414 Views
16,766 Comparison Views

95% willing to recommend

BackupAssist

Commvault Cloud

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and BackupAssist are both leading solutions in the backup and recovery market. Commvault Cloud often edges out BackupAssist in terms of advanced functionalities that may justify its price for many users.

Features: Commvault Cloud is highly valued for its advanced data management options, automated recovery processes, and broad cloud integration capabilities. Users appreciate its robust and flexible configurations, offering tailored solutions for complex needs. BackupAssist is noted for its straightforward backup procedures, ease of setup, and user-friendly design. It provides effective disaster recovery features without the complexity.

Room for Improvement: Users suggest that Commvault Cloud could benefit from a more intuitive design and improved speed for large-scale deployments. Integration with certain third-party tools is also an area where enhancements are desired. For BackupAssist, users highlight a need for more advanced features such as broader cloud support and more robust reporting tools.

Ease of Deployment and Customer Service: Commvault Cloud has a more complex deployment process often requiring specialized knowledge, but users note the extensive support and comprehensive documentation available. BackupAssist is praised for its quick setup and straightforward deployment model, significantly reducing the time and expertise needed. Customer service for both products receives positive reviews, though Commvault Cloud is noted for more detailed guidance and support resources.

Pricing and ROI: Commvault Cloud generally has a higher setup cost due to its extensive feature set. Many users feel that the investment is justified by the ROI, citing long-term cost savings from its advanced features. BackupAssist is considered budget-friendly, with low initial investment and quick ROI due to its efficient and straightforward functionality. Users appreciate the upfront affordability and value for essential backup tasks with BackupAssist compared to the potentially higher long-term value of Commvault Cloud’s comprehensive functionality.

To learn more, read our detailed BackupAssist vs. Commvault Cloud Report (Updated: August 2026).

Buyer's Guide

BackupAssist vs. Commvault Cloud

August 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

59th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Commvault Cloud

Ranking in Backup and Recovery

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 3.3%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.3%
BackupAssist	0.8%
Other	95.9%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I would definitely recommend this solution to others."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"Now that we are using the solution, we get notified online when our backups are done."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I have found that the backups are usually very successful."

"I find BackupAssist very convenient to work on and I really like its user interface."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

More BackupAssist pros

"In the VM, we have Live Recovery, Live Mount, and Live Sync."

"Everything is flexible in the web console."

"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."

"The most valuable feature is Commvault's coverage, as it has wide coverage to back up every data center environment and can handle backing up any virtual workload or enterprise application while providing a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations."

"The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."

"Commvault is very simple to use and it is automated."

"Several years ago, we encountered some ransomware; we just had to recover the file with Commvault, which was great."

"There is no reason for me to rate them other than a 10 out of 10."

More Commvault Cloud pros

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"Has a few problems working with snapshots time-outs and failed backups."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."

"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."

"Endpoint backup."

"The workflow has room for improvement."

"Licensing could be better explained."

"In a price comparison, definitely Avamar is the winner."

"The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."

"The solution requires improvement with its connection and bandwidth."

More Commvault Cloud cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."

"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."

"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."

"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."

"The license is paid on an annual basis and the price is reasonable."

"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."

"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."

"Compared to other competitors and vendors the pricing is fair."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

27%

Comms Service Provider

14%

Financial Services Firm

14%

Outsourcing Company

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

August 2026

Download BackupAssist product report

Buyer's Guide

Commvault Cloud

August 2026

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

BackupAssist vs. Commvault Cloud

August 2026

Free Report: BackupAssist vs. Commvault Cloud

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