BackupAssist vs Commvault Cloud comparison

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BackupAssist and Commvault are both solutions in the Backup and Recovery category. BackupAssist is ranked #61, while Commvault is ranked #6 with an average rating of 8.3. BackupAssist holds a 0.8% mindshare in BRS, compared to Commvault’s 3.2% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,921 Views
2,804 Comparison Views

100% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

33,575 Views
18,466 Comparison Views

95% willing to recommend

BackupAssist

Commvault Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and BackupAssist are both leading solutions in the backup and recovery market. Commvault Cloud often edges out BackupAssist in terms of advanced functionalities that may justify its price for many users.

Features: Commvault Cloud is highly valued for its advanced data management options, automated recovery processes, and broad cloud integration capabilities. Users appreciate its robust and flexible configurations, offering tailored solutions for complex needs. BackupAssist is noted for its straightforward backup procedures, ease of setup, and user-friendly design. It provides effective disaster recovery features without the complexity.

Room for Improvement: Users suggest that Commvault Cloud could benefit from a more intuitive design and improved speed for large-scale deployments. Integration with certain third-party tools is also an area where enhancements are desired. For BackupAssist, users highlight a need for more advanced features such as broader cloud support and more robust reporting tools.

Ease of Deployment and Customer Service: Commvault Cloud has a more complex deployment process often requiring specialized knowledge, but users note the extensive support and comprehensive documentation available. BackupAssist is praised for its quick setup and straightforward deployment model, significantly reducing the time and expertise needed. Customer service for both products receives positive reviews, though Commvault Cloud is noted for more detailed guidance and support resources.

Pricing and ROI: Commvault Cloud generally has a higher setup cost due to its extensive feature set. Many users feel that the investment is justified by the ROI, citing long-term cost savings from its advanced features. BackupAssist is considered budget-friendly, with low initial investment and quick ROI due to its efficient and straightforward functionality. Users appreciate the upfront affordability and value for essential backup tasks with BackupAssist compared to the potentially higher long-term value of Commvault Cloud’s comprehensive functionality.

To learn more, read our detailed BackupAssist vs. Commvault Cloud Report (Updated: November 2026).

Buyer's Guide

BackupAssist vs. Commvault Cloud

November 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

61st

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Commvault Cloud

Ranking in Backup and Recovery

6th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

eDiscovery (2nd), Cloud Backup (6th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (10th), SaaS Backup (3rd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Commvault Cloud is 3.2%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.2%
BackupAssist	0.8%
Other	96.0%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Sanjay Singh Bisht

Assistant Manager at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I have found that the backups are usually very successful."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"Now that we are using the solution, we get notified online when our backups are done."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I find BackupAssist very convenient to work on and I really like its user interface."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I would definitely recommend this solution to others."

More BackupAssist pros

"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."

"Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads."

"Whoever has an Endpoint license can store unlimited data on the cloud."

"After deploying the Commvault solution, we are saving four to five hours a week."

"Backup and archive with a single window, with a single backup job. You only need to type "c"."

"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."

"With the use of the cloud, the solution is easy to learn."

"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."

More Commvault Cloud pros

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"Setup is complex."

"The implementation is very difficult and should be improved and made easier."

"There is room for improvement in terms of data security."

"The product is expensive."

"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."

"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."

"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."

"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."

More Commvault Cloud cons

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"In India, this is a very expensive product."

"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."

"Commvault's license fee is per server-based."

"The price could perhaps be lower as well."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."

"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

29%

Comms Service Provider

19%

Financial Services Firm

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

October 2026

Download BackupAssist product report

Buyer's Guide

Commvault Cloud

October 2026

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

BackupAssist vs. Commvault Cloud

November 2026

Free Report: BackupAssist vs. Commvault Cloud

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