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BackupAssist vs Dell Data Protection Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
61st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Dell Data Protection Suite
Ranking in Backup and Recovery
25th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Dell Data Protection Suite is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Data Protection Suite0.4%
BackupAssist0.8%
Other98.8%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
TH
Team Lead, Technology Support & Services at ibl-unisys
Automated workflows have simplified disaster recovery and improve data protection efficiency
For the time being, Dell Data Protection Suite is better because it supports Fiber Channel, 10G, 25G, and stable connectivity. it communicates better, it connects to Tape Drive on Fiber Channel in SAN . The limitation lies in the tape drive or the library have only FC connectivity. That is also better, and I think there are no more improvements needed. We are getting very prompt responses from customers who are satisfied. The additional feature I would like to see in the future to make better compression ratio because customers are mostly asking for compression. Compression depends on the data; if the data includes video, PDF, or images, it cannot be compressed much. Text and other data can be compressed very high with a high compression ratio.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I would definitely recommend this solution to others."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"The essential point is its reliability and fast recovery of information from corporate equipment."
"Dell Data Protection Suite is a comprehensive product with comprehensive tools."
"The best features that Dell Data Protection Suite offers are strong ransomware protection and reliable backup recovery across different workloads."
"From my end experience, the biggest impact of Dell Data Protection Suite has been operational efficiency and storage optimization."
"I'd rate the solution ten out of ten."
"Dell Data Protection Suite is a comprehensive suite offering virus-free and ransomware-free data protection."
"Dell Data Protection Suite has helped manage our storage costs wonderfully, as we were able to achieve up to 10.56 times deduplication."
"Automated workflows have impacted our data protection strategy very positively because we just need to configure them first."
 

Cons

"In the future I would like to see more support for Linux."
"Has a few problems working with snapshots time-outs and failed backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager."
"Dell Data Protection Suite could be improved in a few areas based on real-world use."
"The learning curve is relatively steep, the complexity of some advanced configurations is challenging, and the interface could be more intuitive."
"The biggest frustration I have with Dell Data Protection Suite is the initial setup."
"The pricing of Dell Data Protection Suite is not much high; it is a little high compared to Huawei."
"For now, I find that Commvault and Veeam are stronger in that aspect."
"Regarding needed improvements for Dell Data Protection Suite, I think support must be upgraded."
"While Dell DPS is a powerful solution, it is expensive, which allows competitors to find their place in the market. The deployment is complex and not simplified, requiring professional expertise."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
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Top Industries

By visitors reading reviews
Construction Company
29%
Comms Service Provider
19%
Financial Services Firm
8%
Manufacturing Company
6%
Construction Company
14%
Outsourcing Company
14%
Comms Service Provider
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Large Enterprise5
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Dell Data Protection Suite?
The pricing and licensing of Dell Data Protection Suite depend on factors such as the number of protected server virtual machines, storage capacity, workload types, and required features. From a se...
What needs improvement with Dell Data Protection Suite?
At the moment, everything works adequately in terms of what I would like to see improved or enhanced in data protection. Since I am still new in this environment, I have yet to check on features or...
What is your primary use case for Dell Data Protection Suite?
I use Dell Data Protection Suite as our storage appliance and backup platform. I may not be able to disclose specifics because of the nature of our business, but that is the primary function.
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
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Find out what your peers are saying about BackupAssist vs. Dell Data Protection Suite and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.