BackupAssist vs NetApp Cloud Backup comparison

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #66, while NetApp is ranked #31 with an average rating of 9.0. BackupAssist holds a 0.7% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,112 Views
1,079 Comparison Views

100% willing to recommend

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

1,560 Views
1,092 Comparison Views

100% willing to recommend

BackupAssist

NetApp Cloud Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp Cloud Backup are two key players in the backup solution market. While BackupAssist is praised for its competitive pricing and strong support, NetApp Cloud Backup stands out due to its robust feature set and comprehensive user reviews, suggesting it is well worth the higher price.

Features: BackupAssist offers simplicity and reliability with local and cloud backup options, making it user-friendly. Users value BackupAssist for the ease of use and strong support provided. NetApp Cloud Backup is noted for its seamless integration with existing infrastructure, advanced data protection features, and an extensive feature set.

Room for Improvement: BackupAssist could enhance scalability, improve integration with newer cloud platforms, and expand advanced features. NetApp Cloud Backup could lower deployment complexity, provide better cost management options, and refine the user interface for a smoother experience.

Ease of Deployment and Customer Service: BackupAssist is recognized for its straightforward deployment process and responsive customer support. NetApp Cloud Backup, despite its complexity in deployment, offers detailed documentation and efficient customer service, though it can sometimes be less accessible.

Pricing and ROI: BackupAssist users find the pricing reasonable with a good return on investment, particularly for smaller setups. NetApp Cloud Backup is seen as more expensive but justified by its comprehensive features and scalability, offering a higher ROI in larger or more complex environments.

To learn more, read our detailed BackupAssist vs. NetApp Cloud Backup Report (Updated: March 2026).

Buyer's Guide

BackupAssist vs. NetApp Cloud Backup

March 2026

Download the complete report

Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

66th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (14th)

NetApp Cloud Backup

Ranking in Backup and Recovery

31st

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Backup (34th), Cloud Storage Gateways (6th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp Cloud Backup	0.7%
BackupAssist	0.7%
Other	98.6%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Mircea Sandu

Solutions Architect at SC PROSERVICECORP SRL

Offers protection and does scanning of the data in the storage

NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"Scalability is very good."

"NetApp Cloud Backup performance is good and they have beneficial technology."

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

Cons

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

"Integration and reporting could be improved."

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

"Cost could be lower."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Financial Services Firm

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

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Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

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Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

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Product Reports

Buyer's Guide

BackupAssist

March 2026

Download BackupAssist product report

Buyer's Guide

Cloud Backup

February 2026

Download NetApp Cloud Backup product report

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

NetApp Cloud Backup is a fully integrated service for cloud backup and restoration. It was created to comply fully with NetApp's native data management software ONTAP, used for hybrid cloud experience. NetApp Cloud Backup is used to create backup and restoration for the protection and archiving of data, databases, and virtual machines related to the Cloud and On-Premises data in ONTAP. The way NetApp Cloud Backup works is by automatically creating block-level incremental backups. This ensures that the created backups are very fast and easy to restore. It is suitable for data protection regarding on-premises software as well as in the public cloud. NetApp Cloud Backup provides users with the ability to protect their cloud data at affordable prices and with a user-friendly interface so they don't need a lot of technical knowledge to be able to secure their cloud storage.

The copies created by NetApp Cloud Backup can be stored in the user's personal object storage in the cloud as well as on premises with StorageGRID - NetApp's storage platform. The backup copies can be restored to the original source or to a different source in Cloud Volumes ONTAP. NetApp Cloud Backup provides backups to AWS, Azure, and Google Cloud.

NetApp Cloud Backup Features

The features NetApp Cloud Backup provides include:

Data recovery: NetApp Cloud Backup provides restoration of individual files as well as full volume recovery, based on the user's needs. The data can be retrieved from a specific point in time, giving clients even more assurance that their cloud-stored data can and will be saved.
Indexed catalog: Another feature that NetApp Cloud Backup offers is a search catalog, providing multiple search criteria and the ability to locate a file across all backups.
Various archival tiers: This feature provides the ability for multi-cloud support, including top services like Google Cloud Storage Archive, Glacier Deep Archive, Amazon S3 Glacier, and Azure Archive Storage.
Encryption: End-to-end encryption allows users to feel more secure about their data.
Cloud technology features: Additional features regarding cloud technology include the options for movement from CAPEX to OPEX and mixing BYOL and PAYGO.

NetApp Cloud Backup Benefits

In addition to enhanced security and protection from malicious attacks, the advantages of using NetApp Cloud Backup include:

Aligns with the 3-2-1 backup strategy
Various levels of protection of data, including encryption and full customer control
Protection against ransomware, using different security methods
A wide variety of supported workloads, including databases, VMs, applications, NAS, and K8s

Reviews from Real Users

Abbasi P., a User at a financial services firm, likes that NetApp Cloud Backup is a completely agentless solution.

A Service Manager at a tech services company values its stability, scalability, and good technical support.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

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Buyer's Guide

BackupAssist vs. NetApp Cloud Backup

March 2026

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