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BackupAssist vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
59th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas Backup Exec
Ranking in Backup and Recovery
30th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.3%
BackupAssist0.8%
Other97.9%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"I find BackupAssist very convenient to work on and I really like its user interface."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I would definitely recommend this solution to others."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The solution is stable."
"I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes."
"It is very useful to be able to backup files and folders, for both Windows and Linux (physical and virtual servers), and put them into whatever kind of storage that you desire."
"The disk-to-disk paid backup feature is quite good, and file locking is a very important feature."
"The solution is very scalable. Whenever we grew, it was just a matter of adding new licenses, so it's easy to grow."
"The most valuable feature is the user-friendly interface."
"For example, we were using this product to back up one of our servers that got the CryptoLocker virus, and we were able to go back and restore it to just a few hours previous to the attack and we were able to get everybody right back up and running within a day, in less than a day's time."
"How does it help our organization? It's the recovery of data and the assurance that we know it's there and it's safe."
 

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"I can't say there’s any significant difference with other solutions. It's just a backup solution for me."
"There are some issues with the Backup Exec Library and the random picking of tapes."
"Users frequently highlight concerns with licensing complexity for customer support, and potential adopters should carefully evaluate their total cost of ownership and explore modern alternatives before committing."
"Technical support needs improvement. It is difficult to find a technician, or even a knowledgeable person because most of their technicians are not well-versed in their product."
"This solution just doesn't meet my business needs for backup plans."
"It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus point for me. Currently, a user has to send a request to the Backup administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions. I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to backup more than one virtual machine at the same time. Their support can also be improved in terms of response time."
"Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."
"In the future, their console should not be complicated."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It is cheap compared to the other backup technologies. It all depends on the requirements."
"The product's price is reasonable."
"The product is affordable."
"The pricing can be improved."
"It's a good price for the product."
"It is not an expensive product."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"The solution costs $700 per agent and is expensive compared to other products that offer better stability."
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
14%
Financial Services Firm
14%
Outsourcing Company
7%
Manufacturing Company
14%
Construction Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.