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BackupAssist vs Veritas Backup Exec comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
58th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas Backup Exec
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veritas Backup Exec is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.2%
BackupAssist0.8%
Other98.0%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I would definitely recommend this solution to others."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I find BackupAssist very convenient to work on and I really like its user interface."
"It is good that you don't need to install an extra database."
"Excellent backup tool for doing disk to disk to tape."
"The beauty of the solution is that you can rely on it. It offers a quick recovery time when it's backing up items. The way it recovers data is excellent."
"The initial setup is easy."
"The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
"The implementation is straightforward."
"The solution is good for small and medium-sized businesses, is easy to manage and deploy, works in many environments such as Microsoft Windows, and can be easily deployed to all servers."
"How does it help our organization? It's the recovery of data and the assurance that we know it's there and it's safe."
 

Cons

"Has a few problems working with snapshots time-outs and failed backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"The scalability could be improved even though the solution is targeted to small customers."
"Compared to other vendors, there are features that you will find not included in Veritas."
"The overall product rating is five out of ten."
"Their support can also be improved in terms of response time. They respond, but it takes them 24 hours to send the first response, which is not good."
"For the price I've seen, it could be lower compared to other products."
"This solution just doesn't meet my business needs for backup plans."
"This solution does not support image-level backup of a physical server."
"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud."
 

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"Pricing is similar, but they don´t offer the same options/technology."
"It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers."
"The product is inexpensive compared to enterprise software."
"The price of this solution is a bit high."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"It is not an expensive product."
"It is cheap compared to the other backup technologies. It all depends on the requirements."
"I think, at least for the price I've seen, it could be lower compared to other products."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
19%
Financial Services Firm
11%
Outsourcing Company
7%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.