BackupAssist vs Veritas NetBackup comparison

BackupAssist and Veritas are both solutions in the Backup and Recovery category. BackupAssist is ranked #59, while Veritas is ranked #8 with an average rating of 8.6. BackupAssist holds a 0.8% mindshare in BRS, compared to Veritas’s 1.5% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 90% of Veritas users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,344 Views
2,274 Comparison Views

100% willing to recommend

Veritas NetBackup

Read 119 Veritas NetBackup reviews

9,778 Views
8,996 Comparison Views

90% willing to recommend

BackupAssist

Veritas NetBackup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Veritas NetBackup and BackupAssist are leading data protection solutions. Veritas NetBackup has the upper hand due to its scalability and extensive features, while BackupAssist stands out for simplicity and cost-effectiveness.

Features: Veritas NetBackup is praised for advanced backup configurations, extensive platform support, and a rich feature set. BackupAssist is noted for its straightforward setup, ease of use in smaller environments, and affordability.

Room for Improvement: Veritas NetBackup users suggest better performance optimization, reduced resource consumption, and enhancements in operational efficiency. BackupAssist users recommend improvements in cloud integration, support for newer technologies, and modern feature expansions.

Ease of Deployment and Customer Service: Veritas NetBackup’s deployment is complex and often requires professional services, but it offers robust customer support. BackupAssist provides a smoother deployment process with user-friendly documentation, although its customer support receives mixed reviews.

Pricing and ROI: Veritas NetBackup is considered expensive with significant initial setup costs but offers long-term ROI due to comprehensive capabilities. BackupAssist is praised for its affordable pricing and quicker ROI, especially appealing to small and medium-sized enterprises.

To learn more, read our detailed BackupAssist vs. Veritas NetBackup Report (Updated: August 2026).

Buyer's Guide

BackupAssist vs. Veritas NetBackup

August 2026

Download the complete report

Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

59th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Veritas NetBackup

Ranking in Backup and Recovery

8th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

119

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. The mindshare of Veritas NetBackup is 1.5%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Veritas NetBackup	1.5%
BackupAssist	0.8%
Other	97.7%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

Unified backups have protected virtual machines and applications and optimize storage efficiency

Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Now that we are using the solution, we get notified online when our backups are done."

"I find BackupAssist very convenient to work on and I really like its user interface."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I have found that the backups are usually very successful."

"I would definitely recommend this solution to others."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

More BackupAssist pros

"Technical support is very good."

"The solution offers a lot of really great features that organizations can utilize and take advantage of."

"Best feature is its three-tier backup."

"I am comfortable with using this product."

"Very scalable. Started with 20 machines, within two years, scaled to over 250 and management was just as easy."

"One of the best features is the performance is very good."

"The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."

"It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."

More Veritas NetBackup pros

Cons

"In the future I would like to see more support for Linux."

"It stopped doing my backups after I did the last update on it."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution's technical support process should be improved."

"Lacks a reporting feature."

"They currently have the Java concept and it should be less intensive and take less load."

"The web interface is not modern."

"System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."

"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."

"Technical support only gets back to us the following morning."

"Updates were not always consistent."

More Veritas NetBackup cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The price is okay."

"Acceptable if you need to implement it for larger environments, e.g. over 1000 clients. For smaller setups it might be too expensive."

"It was on a yearly basis. During the annual review, when we asked them about our licensing, they couldn't explain it. For example, we had reduced by a factor of 40%, but our license only dropped by 5%. We would then ask Veritas people if we've reduced this much and shut down these servers, why has our license changed so less? They were never able to give us a straight answer. They weren't able to say, "Well, you're using this, and this is more expensive." In many cases, as we reduced our capacity and what we were using with Veritas NetBackup, our licensing actually went up, and they were often unable to explain why."

"Pricing is good, under our budget, and flexible."

"It is reasonably priced."

"Annual licensing fee."

"The solution is expensive."

"In terms of cost, it's not very good."

More Veritas NetBackup pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

27%

Comms Service Provider

14%

Financial Services Firm

14%

Outsourcing Company

Financial Services Firm

13%

Construction Company

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	21
Large Enterprise	66

Questions from the Community

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Earn 20 points

What is the best next generation backup tool?

Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...

See all answers

What is your experience regarding pricing and costs for Veritas NetBackup?

I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.

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What needs improvement with Veritas NetBackup?

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Product Reports

Buyer's Guide

BackupAssist

August 2026

Download BackupAssist product report

Buyer's Guide

Veritas NetBackup

July 2026

Download Veritas NetBackup product report

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Veritas NetBackup provides comprehensive data protection with features like deduplication and replication, supporting multiple platforms. It's valued for its stability and ease of use, offering reliable integration with cloud and virtual environments.

With a strong focus on ensuring data integrity and protection, Veritas NetBackup is often chosen for its ability to handle complex architectures and wide-ranging system compatibility. Known for its efficient recovery capabilities and security features, the platform seamlessly integrates with several databases and operating systems. While the interface and technical support may require updates, its robust functionality makes it a preferred choice for critical data operations. Users often seek improvements like better cloud integration and enhanced reporting tools to streamline experience.

What are the key features of Veritas NetBackup?

Deduplication: Reduces storage needs and boosts efficiency by eliminating duplicate data.
Replication: Ensures data availability across different environments by replicating data.
Platform Compatibility: Operates smoothly across numerous operating systems and databases.
Cloud Support: Integrates with cloud services, enhancing flexibility in hybrid environments.
Security Features: Offers robust data protection and encryption mechanisms.

What benefits should users review?

Data Reliability: Consistently maintains data integrity and reliability.
Ease of Use: Simplifies complex data management tasks with a user-friendly approach.
Scalability: Adapts to growing data needs without sacrificing performance.
Operational Efficiency: Streamlines backup and recovery processes, saving time and resources.

Veritas NetBackup is widely implemented across sectors where data protection is crucial, such as finance, healthcare, and technology. Organizations utilize it for backing up servers and virtual machines and ensuring disaster recovery, both on-premise and in cloud settings. It supports archiving and replication processes, efficiently managing full and incremental backups to meet compliance directives and maintain robust operations globally.

Veritas

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Beta Offshore

Buyer's Guide

BackupAssist vs. Veritas NetBackup

August 2026

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