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BackupAssist vs Veritas NetBackup Appliance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
58th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance0.9%
BackupAssist0.8%
Other98.3%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"Now that we are using the solution, we get notified online when our backups are done."
"I would definitely recommend this solution to others."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I find BackupAssist very convenient to work on and I really like its user interface."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Veritas NetBackup Appliance's most valuable feature is information backup."
"They are a large company with good best practices, and they give good support."
"The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
"The reporting is very good compared to other tools."
"The documentation is okay. You are able to follow it and it is helpful."
"It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI."
"The most significant benefit has been the time to restore."
"I like the solution, it works well, the integration to the VMware environment is good, and the documentation is helpful and easy to follow."
 

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Has a few problems working with snapshots time-outs and failed backups."
"Veritas NetBackup Appliance could improve by having a site recovery feature."
"The solution could improve by providing more integration and security."
"I would like to see a product that requires less expertise to manage it."
"I contacted their support once, and the process was slow, which discouraged further contact."
"Depending on the setup structure, it can be complex to implement."
"Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks."
"When compared to other products from other vendors, it is somewhat difficult. Comparing it to competitors, it is slightly less intuitive than Commvault and NetWorker."
"It's an expensive solution."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"Renewing subscriptions for appliance support is costly."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"I rate the solution's pricing a nine out of ten."
"The licensing costs for this solution are very high."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"The product's price is high."
"The solution is not cheap"
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
19%
Financial Services Firm
11%
Outsourcing Company
7%
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas NetBackup Appliance and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.